Hotel Cloud Riverside

Hotels
Independent
8.2 (25 reviews)
No. 129, Section 1, Zhongzheng East Road, Tamsui District, New Taipei City, 251 , New Taipei City , TW

Facilities

Free breakfast
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Beautiful sea view
Good service
Cons:
Cleanliness issues
Poor sound isolation

Categories

Cleanliness
7.38
Floor had a lot of hair, cleanliness needs improvement.
Service
8.85
Very good service and clean.
Location
8.89
Wonderful sea view.
Room Quality
7.84
Decent for the price but poor sound isolation.
Amenities
8.37
Standard quality for this hotel tier.
Value for Money
8.33
Good value for the price.
Food and Beverage
7.88
Limited breakfast options but well-prepared.
Overall Experience
8.05
Enjoyable stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:16

Property Description

Experience the serene elegance of Hotel Cloud Riverside, your perfect getaway in New Taipei City.

Exceptional Comfort: Unwind in one of our 60 air-conditioned rooms, featuring modern amenities such as flat-screen televisions and refrigerators. Enjoy the convenience of complimentary Wi-Fi to stay connected throughout your stay.

Dining Delights: Start your day right with our complimentary self-serve breakfast available daily from 7:30 AM to 9:30 AM. Savor delicious meals at our on-site restaurant that caters to your culinary cravings.

Prime Location: Nestled in the heart of Tamsui, explore nearby attractions such as Tamsui Old Street and Yangmingshan National Park—all just a short drive away.

Book your stay at Hotel Cloud Riverside today for an unforgettable escape!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 25 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.89
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.05
H
HIROSHI
10
Pros:

最寄駅からは少々歩きますが、部屋は十分に広く、眺めも抜群です。
交通量の割りには室内は静かです。淡水地区も徒歩圏内で、観光にも便利です。

2025-09-13 via Nuitee
D
Deborah
8
Comfy room with some suggestions.
Pros:

The room is great and comfy. The only thing I feel uncomfortable is when I start using the bathtub. When I clean the tub, I can clearly feel the the wall was not clean enough. Fortunately, I do have scrub sponge to clean it myself so I can enjoy the tub.(that's my main purpose to have this room)...

Another thing is they don't need to replace the towels... We're there only 3 days.... They can set up some rules to replace towels if they're on the floor or somewhere.

Also, the breakfast time is a bit too short -- we couldn't get up to enjoy the meal. Hopefully it can be until 10AM in the future. Just a suggestion.

2025-09-09 via Nuitee
A
Ada
10
A pleasant stay
Pros:

Booked their river view room for two nights. The room was clean, bright and spacious,bed was comfortable. Really enjoyed my stay.

2025-09-05 via Nuitee
V
Verified traveler
8
Pros:

住高樓層 窗戶看出去的景觀超美

房內地板毛髮很多 清潔有待加強

早餐選擇不多 但準備的也不隨便

2025-08-18 via Nuitee
L
LIN YU
10
Pros:

還可以~~

2025-08-10 via Nuitee
J
JEN JEN
6
Pros:

以房價來說算不錯!只是隔音不佳,會聽到隔壁電視聲音。

2025-07-05 via Nuitee
T
TIEN SUU
10
Pros:

Very good service and clean, wonderful sea view

2025-06-18 via Nuitee
C
Cameron
10
Pros:

I used this hotel on a business trip and it was great! Comfortable and clean facilities and easy access to public transportation. Close commute to Taipei if needed. Thanks for the great stay!

2025-05-09 via Nuitee
F
FANG YU
8
Pros:

已住過一次了,上回的住宿經驗很好,所以又來一個淡水小旅行,此次原本入住海景房(無浴缸),入住時被升等到海景房有浴缸的房型,真是感謝觀海樓的櫃檯人員~原本的房型就很舒適,升等後的是野更加遼闊,完全是90度投影機隨時放送影像,真是太合我心意了,外加浴室🛀乾濕分離,浴室又寬敞也有大面積玻璃~房間浴室都有大片玻璃視野是超級遼闊心情舒暢身心都被療癒到,浴室灑水水壓強勁,洗澡是非常舒暢的,還有自助式早餐,雖然餐點普通但是都是能讓人滿足飽足的餐點,飯店備有停車場及公車直達飯店門口下車,非常便利,大推~

2025-05-01 via Nuitee
H
Han-Wei
8
Pros:

環境舒服,價格合理。

2025-04-26 via Nuitee
K
Kevin T
10
Pros:

Nice hotel that's within walking distance to 紅樹林

2025-04-14 via Nuitee
R
Ryosuke
10
Pros:

部屋も清潔で接客も丁寧でとてもいい宿でした。
近くにコンビニもあり、非常に便利でした。

湿度の関係で仕方がないことだと台湾の方から教えてもらいましたが、廊下に面した扉の下に隙間があり、廊下での話し声が部屋の中まで聞こえてきます。
気になる方はそのことも考慮された方がいいと思います。

2025-03-29 via Nuitee
J
Jonathan
4
Trash hotel
Pros:

One of the worst places I’ve stayed. The room was ok but it’s probably the loudest hotel I’ve ever stayed in. Constant noise at all hours. 2 am people banging around, making all kinds of noise. People yelling at each other in the hallway. And the soundproofing is horrendous so it feels like you’re sharing a room with the entire hotel. How this place has any good reviews is beyond me, I couldn’t sleep at all for the entire duration of my stay due to the noise from other obnoxious guests.

2025-03-16 via Nuitee
V
Verified traveler
6
Pros:

The view from the room is as advertised — a magnificent vista of the Hongshulin mangrove forest and Tamsui River! Very conveniently located by the Danhai Light Rail for easy access to Shalun Beach and Fisherman's Wharf. Sufficent breakfast buffet, but if you miss it there is a breakfast shop and 7-Eleven next door. However, the furnishings and facility shows their age: the rooms have thin walls, and the air conditioning smells faintly of cigarettes, probably from secret smokers in the past. The bathroom was also very dimly lit. Fortunately, the staff are all very courteous and attentive, making this a fair budget choice if you're not picky.

2025-03-03 via Nuitee
H
HsiChin
8
好景色
Pros:

面對觀音山風景很好,很大的一片玻璃讓早上起來看曠神怡。

2025-02-19 via Nuitee
Y
YU CHEN
10
覺得很棒
Pros:

房間浴室都很滿意,有機會還是會再去住宿的!

2025-02-04 via Nuitee
Y
Yushi family_with_children
10
Pros:

店家服務很好,還擺有精緻水果,進房的感覺真的很溫馨

2025-01-06 via Nuitee
S
Sally
8
Great Breakfast for vegetarian!
Pros:

Not too far from the Metro station. However, my room was on the street side, so there’s certain traffic noise but not unbearable. The breakfast was very friendly for a vegetarian like me.

2024-12-19 via Nuitee
T
Tahsin
8
Pros:

Got a very comfortable room with a superior mountain and river view. Access to the property was impacted by road construction.

2024-12-06 via Nuitee
M
MING CHUNG
6
Pros:

房間還不錯 冷氣幾乎不可調整 冷到快受不了 關掉冷氣卻會嗡嗡響

2024-11-09 via Nuitee