Holiday Inn Express & Suites - Columbus - Worthington by IHG

Hotels
•
Holiday Inn Express
8.5 (492 reviews)
55 Hutchinson Avenue , Columbus , US
+1 614-977-0520

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Comfortable beds
Excellent/hot breakfast
Convenient location (near restaurants/highway)
Spacious rooms and good water pressure
Good value/price noted
Cons:
Security/parking safety issues and vehicle break-ins reported
Inconsistent housekeeping (dirty carpet, bleach smell, smelly rooms)
Unfriendly/absent front desk staff and confrontational unmarked 'security'
Pool closed for some guests
Loud A/C and sketchy elevator
Noise from neighboring rooms in some cases

Categories

Cleanliness
7.8
Mixed: many guests reported clean rooms and well-made beds, but several reviews mention dirty carpet, bleach/chlorine smell, and a few smelly rooms—housekeeping appears inconsistent.
Service
7.2
Mixed-to-poor: multiple reports of unfriendly or absent front desk staff and a confrontational/unmarked 'security' presence; a few reviews call staff friendly and single-agent praise (Jessica) noted.
Location
9
Strong: commonly praised for being walkable to restaurants, right off the highway and close to amenities (convenient for events like the State Fair); caveat of small/unsafe parking area noted.
Room Quality
8.4
Generally positive: rooms described as spacious with comfortable beds and good water pressure; some issues reported with loud A/C and occasional odors.
Amenities
7
Mixed: breakfast is frequently praised as excellent/hot, but amenities suffer when the pool is closed for some guests, elevator was called sketchy, and parking/security concerns affect perceived amenity value.
Value for Money
9.5
Positive: at least one explicit comment that price was good and multiple guests felt the room and breakfast provided strong value for the cost.
Food and Beverage
9.5
Very positive: hot/excellent breakfast repeatedly praised across reviews; no major negative comments about food service.
Overall Experience
9.6
Overall largely positive stays (clean rooms, comfortable beds, good breakfast, convenient location) but tempered by serious safety/parking break-in incidents and inconsistent service/cleanliness for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Modern Amenities
Holiday Inn Express & Suites - Columbus - Worthington offers air-conditioned rooms with free WiFi and flat-screen TVs, ensuring a comfortable stay for guests.

Relaxation and Fitness
Guests can unwind in the indoor pool or stay active at the fitness centre, providing options for both relaxation and exercise during their stay.

Convenience and Service
With free private parking, a business centre, and a 24-hour front desk, guests can enjoy convenience and excellent service throughout their time at Holiday Inn Express & Suites.

Book your stay at Holiday Inn Express & Suites - Columbus - Worthington now for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

8.5
Based on 492 reviews
Cleanliness: 7.8
Service: 7.2
Location: 9
Room Quality: 8.4
Amenities: 7
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9.6
B
Burress • couple • us
10
2026-11-06 • via Nuitee
D
Desirae • couple • us
10
There was an employee who had a laundry basket who was super nice and very friendly and it made a great start to the sta
Pros:

Location was where I needed it to be

2026-11-06 • via Nuitee
J
Jodie • couple • us
10
2026-11-06 • via Nuitee
T
Tina • couple • us
10
Awesome place to stay!!
Pros:

Great staff very friendly and helpful. Clean rooms and breakfast area. Loved the indoor pool!

Cons:

Nothing

2026-11-02 • via Nuitee
M
Molly • family_with_children • us
8
2026-10-28 • via Nuitee
K
Kristian • family_with_children • us
7
Hotel Security should be marked and recognizable not smoking a cigarette harassing women.
Cons:

The so called “security guard”. As a female traveling with 4 children I cannot fathom why 2 men in an unmarked KIA would park behind my car not in a parking spot at the very back of the parking lot and watch us unload. I spoke to the man and asked him to move on as it was making me uncomfortable. He became confrontational said he was security, I was in his spot (this parking spot was not marked for anyone) and said I was only uncomfortable cause he was a man with a beard as he lights a cigarette. This was 3:30 am and I am 3 hours from home in a strange place.He continued to try to argue and did not leave us alone until we got all our baggage. We bid him good day and proceeded to our room too tired to inquire with the front desk about the issue. From our room you could see the parking lot and that the “security guard” had then pulled behind my vehicle blocking it in the parking spot. I have stayed at many ICG hotels but we will never return to this one.

2026-10-26 • via Nuitee
M
Morna • couple • us
7
2026-10-19 • via Nuitee
M
Michelle • family_with_children • us
7
Pros:

Beds, cleanliness, location

Cons:

Elevator was sketchy, staff was not very professional

2026-10-16 • via Nuitee
P
Pena • solo_traveller • us
10
2026-10-11 • via Nuitee
R
Robyn • couple • us
10
Would stay here again.
Pros:

Very near (walkable) restaurants and right off the highway. Safe area.

2026-10-10 • via Nuitee
R
Rachel • family_with_children • us
6
Pros:

Breakfast was good. I liked the layout of the room.

Cons:

There was a bleach/chlorine smell in our room. It also seemed dark, even with all the lights on.

2026-10-07 • via Nuitee
G
Gabriel • couple • ec
8
Cons:

No nos limpiaron y arreglaron la habitacion
La cama estuvo mal tendida cuando llegamos , pero era muy tarde y cansados ya no reclamamos

2026-09-17 • via Nuitee
C
Connie • family_with_children • us
10
2026-09-14 • via Nuitee
H
Halter • family_with_children • us
10
2026-09-13 • via Nuitee
M
Misty • family_with_children • us
7
2026-09-11 • via Nuitee
Z
Zachary • family_with_children • us
9
2026-09-10 • via Nuitee
F
Francetta • family_with_children • us
9
Pros:

Very clean

2026-09-10 • via Nuitee
P
Philip • family_with_children • us
10
2026-09-09 • via Nuitee
P
Pam • solo_traveller • us
9
Great place to stay
Pros:

Clean room. Comfortable bed. Excellent hot breakfast

Cons:

Honestly, it was a great hotel. Wish we would have had more time there. Did not have time to check out the pool.

2026-09-07 • via Nuitee
C
carol • solo_traveller • us
10
2026-09-05 • via Nuitee