Holiday Inn Express & Suites - Columbus - Worthington by IHG

Hotels
Holiday Inn Express
8.5 (612 reviews)
55 Hutchinson Avenue , Columbus , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Cons:
Issues with cleanliness
Breakfast quality was inconsistent
Some unprepared rooms

Categories

Cleanliness
7.71
Many reviews mention cleanliness positively, but there were specific complaints about hair in the bathroom and a musty smell in the bedding.
Service
9.18
The service received high praise, particularly from multiple reviews about the staff being friendly and helpful.
Location
9.22
Numerous mentions of great location, easily accessible and fitting for various needs were highlighted.
Room Quality
8.17
Rooms described as spacious and clean, though a few guests experienced issues with comfort and unprepared rooms.
Amenities
7.7
Amenities were decent but with mixed reviews on breakfast quality and other offerings.
Value for Money
8.66
Overall, guests felt the stay was worth the cost despite some concerns about specific charges.
Food and Beverage
8.71
Breakfast received positive feedback overall, especially regarding variety and quality.
Overall Experience
8.68
Guests generally expressed satisfaction with their stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:54

Property Description

Modern Amenities
Holiday Inn Express & Suites - Columbus - Worthington offers air-conditioned rooms with free WiFi and flat-screen TVs, ensuring a comfortable stay for guests.

Relaxation and Fitness
Guests can unwind in the indoor pool or stay active at the fitness centre, providing options for both relaxation and exercise during their stay.

Convenience and Service
With free private parking, a business centre, and a 24-hour front desk, guests can enjoy convenience and excellent service throughout their time at Holiday Inn Express & Suites.

Book your stay at Holiday Inn Express & Suites - Columbus - Worthington now for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 612 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
E
Emily family_with_children us
10
We would stay there again in a minute!
Pros:

The room was exceptionally clean. The staff was friendly. Breakfast was good, well stlcked, and the food area was kept very clean.

Cons:

There was nothing I can complain or suggest a change on.

2026-01-26 via Nuitee
P
Perla family_with_children us
10
Pros:

Everything was really clean and the bed and pillows were so comfortable.

2026-01-23 via Nuitee
E
Elaine couple us
9
2026-01-19 via Nuitee
D
Daniel couple us
2
2026-01-19 via Nuitee
A
Amy family_with_children us
8
Pros:

We loved everything about this location.

Cons:

The pool was a little shallow for us to swim but it was a pool none the less.

2026-01-19 via Nuitee
H
Henry couple us
10
Excellent
Pros:

Great location, great room and great value for the money. We were well pleased and thinking about our next stay at the same location.

Cons:

At this point, I cannot even fabricate a dislike. Sorry.

2026-01-19 via Nuitee
J
Jeff family_with_children us
9
Really good stay. Nice pool area
Pros:

Staff was very friendly and helpful

Cons:

No smoking area so I noticed cigarette butts on ground by bench in front of hotel.

2026-01-19 via Nuitee
A
Alyssa family_with_children us
7
Pros:

The property over all was nice.
The hallways were clean. Breakfast was great.

Cons:

No one keeps an eye on the pool. Garbage everywhere. Towels laying the in the bottom of the pool. Outside doors wide open all the time, unsafe.

2026-01-19 via Nuitee
A
Alissa family_with_children us
5
It was ok.
Pros:

Liked the shampoo, conditioner, body wash etc was provided in the bathroom. Ice maker on every floor. Breakfast was decent. Location was super convenient for our event.

Cons:

Beds weren't comfortable. The elevator was soo slow. The last 2 days we were there, the luggage carts went missing and the front desk didn't seem to want to find out who had kept them in their rooms. This was a big inconvenience! Housekeeping wasn't great. We has 4 guests but every day only had 3 sets of towels. Front desk added a note about getting another set but that didn't work so had to ask for another set every night during our stay.

2026-01-19 via Nuitee
M
Marianne family_with_children us
9
Love this location. Staff outstanding
Pros:

Came here because of travel to zoo. We always stay at holiday inn express love the rooms and free breakfast.
We were given a great room close by because of my mobility issues
We were also allowed early check in!

Cons:

Pool only 4 ft deep

2026-01-19 via Nuitee
C
Cleone family_with_children us
10
Otima
2026-01-19 via Nuitee
T
Tom couple us
9
Very happy
Pros:

Very good and plenty

2026-01-19 via Nuitee
J
Jaroslav solo_traveller cz
8
2026-01-19 via Nuitee
S
Sonja couple us
1
I was so disgusted I left at 3am
Pros:

Location

Cons:

Sheets and blankets smelled like mildew and the pool isn’t 24 hours

2026-01-19 via Nuitee
M
Maria family_with_children us
10
Pros:

Great selection!

Cons:

Gluten-free pastry options would have been a plus.

2026-01-19 via Nuitee
S
Shawn couple us
9
Had a good experience
Pros:

Close to several things

Cons:

Property theft is a problem

2026-01-13 via Nuitee
L
Lock solo_traveller us
10
2026-01-05 via Nuitee
B
Barbara couple us
10
2025-12-12 via Nuitee
T
Tanasha couple us
10
2025-12-11 via Nuitee
L
Liangtong couple us
10
2025-12-09 via Nuitee