Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good service
Great location
Good breakfast
Cons:
Old room facilities
Inconsistencies in service
Limited amenities availability

Categories

Cleanliness
8.15
Some guests mentioned cleanliness positively; however, complaints about older facilities and the need for improvements indicate room for enhancement.
Service
9.15
Guests noted good service and staff attentiveness, particularly regarding guest needs and accommodations.
Location
8.65
The hotel is well located, making it convenient for various establishments.
Room Quality
7.65
Several reviews criticized the old condition of the rooms, but comfort mitigates some of these concerns.
Amenities
8.15
Amenities like the pool and gym were appreciated but some facilities were reported as being out of order.
Value for Money
8.15
A good price-quality relationship recognized, though some guests found better options available.
Food and Beverage
8.65
Breakfast received positive remarks; however, there were some suggestions for improvement.
Overall Experience
8.65
The overall sentiment ranged from very good to needing improvement, but a majority of guests had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:26

Property Description

Centrally Located Historic Hotel

Indulge in Luxury Amenities: From the indoor lap pool to the sauna, our hotel offers everything you need to unwind and relax during your stay.

Modern Comforts: Enjoy spacious rooms with soundproofed windows, LCD TV, and free Wi-Fi, all designed to provide you with a comfortable and convenient experience.

Explore with Ease: With a prime location in the Centro Histórico neighborhood, you have easy access to shops, museums, and the financial district, making it the perfect base to explore Porto Alegre.

Book now for a memorable stay at Plaza São Rafael Hotel, where convenience and luxury meet seamlessly.

Important information:

Please note that bed configuration for the Standard and Superior categories is subject to availability.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.Sauna is closed from 2026-04-19 until 2026-03-16

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People 13 years old and over stay for 10% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 39 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2538 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
V
Veruska • family_with_children • br
10
Pros:

Excelente acomodação. Recomendo!

Cons:

Café da manhã maravilhoso, quartos confortáveis, limpeza e organização nota 10. Funcionários solícitos e educados.

2026-03-27 • via Nuitee
D
Da Costa Nachtigall • family_with_children • br
10
2026-03-27 • via Nuitee
C
Christopher • solo_traveller • ca
8
2026-03-27 • via Nuitee
J
JOSE FERNANDO • solo_traveller • br
8
2026-03-26 • via Nuitee
P
Paula • couple • br
9
2026-03-25 • via Nuitee
N
Nazha Daoud • solo_traveller • br
9
2026-03-23 • via Nuitee
A
Aline • solo_traveller • br
6
Não vale o valor que é combrado.
Pros:

Os funcionários são educados e atenciosos

Cons:

As instalações antigas e tomadas. O café da manhã.

2026-03-23 • via Nuitee
D
Dener • family_with_children • br
8
2026-03-23 • via Nuitee
M
Miguel • family_with_children • br
10
Pros:

Tudo otimo

Cons:

Falta tomadas no quarto e nao tinha 220v

2026-03-22 • via Nuitee
L
lia regina • family_with_children • br
9
Ótima localização e ótimo custo benefício.
Pros:

Gostei do atendimento, da limpeza e por oferecer refeições no próprio hotel. As pessoas muito atenciosas e simpáticas. Cobrança de estacionamento muito justo.

Cons:

Não houve nada em desabono.

2026-03-18 • via Nuitee
L
Lucas • couple • br
7
Foi bom !
Pros:

Bom , o café da manhã é ótimo .

Cons:

A academia às polias estavam sem graxa, difícil para usar,senti falta de uma sala de jogos .

2026-03-16 • via Nuitee
R
Rodrigo • family_with_children • br
10
2026-03-15 • via Nuitee
M
MARCIO DE • family_with_children • br
10
Excelente localização em Porto Alegre
Pros:

Localização muito boa, bem central e local seguro. O serviço de estacionamento é nota 10, excelente! Foram super cordiais e ágeis. Estacionamento com excelente custo benefício.
Instalações do do Hotel São impecáveis. Tem até um piano disponível para os hóspedes tocarem.

2026-03-15 • via Nuitee
C
Carlos • couple • br
9
2026-03-13 • via Nuitee
D
Diego • solo_traveller • br
8
2026-03-11 • via Nuitee
M
MARCELO • family_with_children • br
8
2026-03-10 • via Nuitee
M
Maria de Fátima • family_with_children • br
10
2026-03-09 • via Nuitee
R
Rosa • family_with_children • br
6
2026-03-09 • via Nuitee
G
gilbertopvargas • couple • br
8
Bom custo-benefício no centro de Porto Alegre
Pros:

Ótima localização, bem no centro de Porto Alegre. Bom serviço de manobrista e garagem. Bom restaurante para jantar. A academia é ótima, com uma vista panoramica do estuário do Guaiba. Piscina com raia de natação e levemente aquecida.

Cons:

O café da manhã é fraco para um hotel deste padrão, deixou a desejar.

2026-03-07 • via Nuitee
R
Rafael Fedrizzi • couple • br
10
2026-03-06 • via Nuitee