Millennium Hotel Knickerbocker Chicago

Hotels
Millennium Hotels
8 (2438 reviews)
163 East Walton Place , Chicago , us

Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Inconsistent service
Amenities lacking

Categories

Cleanliness
7.21
Some reviews mentioned rooms with mildew and mold, indicating a need for better maintenance.
Service
8.18
Generally friendly staff, but inconsistency noted in handling issues.
Location
9.22
Numerous reviews highlight the excellent location near attractions.
Room Quality
7.17
Some reviews pointed out small rooms and tired decor.
Amenities
7.2
Limited amenities such as closed restaurant and lack of coffee availability.
Value for Money
8.16
Many find it a good value, though some disagree due to issues experienced.
Food and Beverage
8.71
Breakfast was noted positively by several guests.
Overall Experience
8.18
Mixed reviews; positive aspects but significant issues reported as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations
Indulge in upscale comfort with 40-inch flat-screen TVs, plush bedding, and modern bathrooms with spa toiletries and rainfall shower heads.

Dining and Entertainment
Experience farm-to-table cuisine at NiX and sip on classic cocktails from the 1920’s at Martini Bar with live jazz piano entertainment. Don't forget to dance the night away in the iconic Crystal Ballroom.

Prime Location
Explore the best of Chicago with the hotel's proximity to the Magnificent Mile, John Hancock Center, 360 Chicago, Oak Street Beach, Navy Pier, and more. Book your stay now for an unforgettable experience at Millennium Knickerbocker Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: The hotel will put a hold on guest credit cards. The amount held is dependent upon the length of stay at the hotel.

Please Note: Rooms with breakfast rates are for 2 adults only.

Daily Resort Fee includes:
-Complimentary high-speed internet
-24-hour business center access
-24-hour fitness center access
-Seasonal coupons for city activities (subject to availability)
-Complimentary coffee and tea en suite

Please note that rooms with breakfast rates are for 2 adults only.

Please note that both Nix and Martini Bar outlets will be reopening effective 5th March 2026 onwards.

The Nix and Martini Bar will remain closed during the period of January to February of 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs USD 10.95 per 24 hours.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8
Based on 2438 reviews
Cleanliness: 7.21
Service: 8.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.18
A
Arthur couple us
7
Cons:

No room service

2026-06-24 via Nuitee
P
Pauline solo_traveller gb
10
Wonderful Stay
Pros:

Fantastic hotel and staff, allowed me to leave bags before and after my stay. Very clean and luxury quality for the price.

Cons:

Had an issue with the televison but it was too much hassle to have it fixed so I just went without.

2026-06-22 via Nuitee
D
Daniel extended_group de
9
2026-06-22 via Nuitee
S
Shawn couple us
7
Pros:

Location. Nice bathroom

Cons:

WiFi didn’t work well. Carpet probably need to be replaced.

2026-06-22 via Nuitee
G
Gissella P solo_traveller us
10
Pros:

Everything, the staff, location! Love it.

2026-06-21 via Nuitee
M
Maria C family_with_children us
10
Once again, I were staying at the millennium hotel definitely made our stay in Chicago more memorabl
Pros:

The millennium Hotel exceeded our expectation, but I was exceptionally and extremely grateful to the gentleman that work the front entrance of the millennium hotel to every one of them who were professional and patient very accommodating with our needs who patiently took the time to get our car as many times as we needed, and also to storing our bikes while we were in Chicago with no hesitation they brought us our bikes with smiles on their face. they answered everyone of our request you definitely have an elite team of gentlemen working the front lobby of the building. God bless them and please ensure that they receive recognition for their job well done.

2026-06-21 via Nuitee
A
Anthony couple us
9
Great city, great hotel, great memories.
Pros:

Hotel was very historic, in a great location, and had a very welcoming front desk staff. The staff cleaned every day and they were always kind.

Cons:

N/A

2026-06-21 via Nuitee
F
Francesca couple au
8
Pros:

Location

Cons:

Desk staff some times not friendly
Door staff awesome and bag staff great too

2026-06-20 via Nuitee
A
Anthony couple us
1
2026-06-19 via Nuitee
J
Jevgenija couple lt
10
Хорошее место в самом центре
Pros:

Старинный большой отель в центре города

2026-06-18 via Nuitee
V
Vadim family_with_children cy
10
Pros:

Location, historic look and feel in a very good shape

2026-06-18 via Nuitee
G
Gabriel Augusto extended_group us
10
2026-06-17 via Nuitee
A
Ana G couple us
10
2026-06-16 via Nuitee
G
Gandhi couple us
10
2026-06-16 via Nuitee
H
Huntley solo_traveller us
8
2026-06-16 via Nuitee
R
Rose Bert couple ca
10
Pros:

Close to everything and the Lake Michigan is just a cross the street!

2026-06-16 via Nuitee
M
Michael solo_traveller us
10
Pros:

This hotel is perfect for downtown as everything is in walking distance. Parking was super easy especially in the Willis Tower, I recommend parking there for the day rate compared to Valet.

Cons:

I felt like the server in the restaurant NIX was overwhelmed with how many customers were there. Likely beyond the hotels control but I think an additional server would help the time in the restaurant.

2026-06-15 via Nuitee
C
Cohen Castillo extended_group co
10
2026-06-15 via Nuitee
M
MaryLouise solo_traveller us
10
Pros:

I love the ambience of this hotel. Very quaint and comfortable.

Cons:

The carpet in our room needs to be replaced.

2026-06-15 via Nuitee
J
Jesse couple us
8
First Time Stay other than Holiday Inn
Pros:

Very clean!

Cons:

No coffee in the lobby, they need new pillows.

2026-06-14 via Nuitee