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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Paid WiFi
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Broadcast Live sport events
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Covered parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in upscale comfort with 40-inch flat-screen TVs, plush bedding, and modern bathrooms with spa toiletries and rainfall shower heads.
Dining and Entertainment
Experience farm-to-table cuisine at NiX and sip on classic cocktails from the 1920’s at Martini Bar with live jazz piano entertainment. Don't forget to dance the night away in the iconic Crystal Ballroom.
Prime Location
Explore the best of Chicago with the hotel's proximity to the Magnificent Mile, John Hancock Center, 360 Chicago, Oak Street Beach, Navy Pier, and more. Book your stay now for an unforgettable experience at Millennium Knickerbocker Hotel.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note: The hotel will put a hold on guest credit cards. The amount held is dependent upon the length of stay at the hotel.
Please Note: Rooms with breakfast rates are for 2 adults only.
Daily Resort Fee includes:
-Complimentary high-speed internet
-24-hour business center access
-24-hour fitness center access
-Seasonal coupons for city activities (subject to availability)
-Complimentary coffee and tea en suite
Please note that rooms with breakfast rates are for 2 adults only.
The Nix and Martini Bar will remain closed during the period of January to February of 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Internet
WiFi is available in all areas and costs USD 10.95 per 24 hours.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.
Location
Guest Reviews
Just off the Magnificent Mile on Michigan. Prices were very reasonable and the room was comfortable and clean, though pretty small.
No real complaints. It's quieter than being right on Michigan.
We dined at the Nix. Was very good.
Coffee machine was broken in room.
I stayed at the Knickerbocker during my time in Chicago and overall had a very good experience.
The biggest strength is definitely the location – it’s in a great spot just off the Magnificent Mile, within easy walking distance of the lakefront, restaurants, and transport links. For a first-time visit especially, it’s ideal.
The hotel itself has a classic, slightly old-school feel, particularly in the corridors and public areas, which gives it a bit of character rather than feeling overly modern or corporate. My room was spacious, clean, and comfortable, with a very good bed and plenty of space to relax. The bathroom was also well maintained, with a decent shower and good water pressure. Everything felt solid and reliable, even if not ultra-modern.
In terms of downsides, the hotel does feel a little dated in places, and if you’re expecting something sleek and contemporary, this might not be it. That said, it’s well-kept and clean, which matters more. Also there is a fair amount of outdoor noise (unavoidable due to the central location). Earplugs would come in handy.
Overall, I’d describe it as a comfortable, no-nonsense hotel in a brilliant location. Not luxury, but a very solid base for exploring Chicago.
We arrived late due to delays and even at after hours, the lovely lady gave us an excellent introduction to the hotel and Chicago. It was such a pleasant interaction after a long day of travel. The staff were excellent and very accommodating to our needs.
There was nothing we didn't like.
Had a great time at our stay! Adrian was really kind checking us in. Location was also convenient!
The staff is great and Andrian helped us a kot that too in the early hours of the morning.satisfied with our stay
We love staying at the Knickerbocker. The location is excellent and the staff is always friendly and willing to go the extra mile to help. We are looking forward to the cafe and bar being open again!
I would say that the only negative would be that the pillows were very flat and we could not get the room to a comfortable temperature. We eventually shut the heating unit off all together.
The location of the hotel
Everything. The water in the shower was brown, the room was extremely small for damn near $500 , they charged a $200 fee and when I asked them about a refund they said don’t take cash
The room was ok
staff at the front desk … The female front desk associate was very rude horrible customer service terrible
床挺舒服的。
位置一般，距离海军码头、千禧公园都不算近，不适合观看跨年烟火。
Perfect location, great price and staff were very friendly and helpful. Loved the history and charm of the hotel.
I'm still waiting nearly a month later for my deposit to ge refunded. Otherwise I would've given 10/10.
Beautiful and classy
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