Millennium Hotel Knickerbocker Chicago

Hotels
•
Millennium Hotels
8 (2516 reviews)
163 East Walton Place , Chicago , us
+1 312-751-8100

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Inconsistent service
Amenities lacking

Categories

Cleanliness
7.21
Some reviews mentioned rooms with mildew and mold, indicating a need for better maintenance.
Service
8.18
Generally friendly staff, but inconsistency noted in handling issues.
Location
9.22
Numerous reviews highlight the excellent location near attractions.
Room Quality
7.17
Some reviews pointed out small rooms and tired decor.
Amenities
7.2
Limited amenities such as closed restaurant and lack of coffee availability.
Value for Money
8.16
Many find it a good value, though some disagree due to issues experienced.
Food and Beverage
8.71
Breakfast was noted positively by several guests.
Overall Experience
8.18
Mixed reviews; positive aspects but significant issues reported as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations
Indulge in upscale comfort with 40-inch flat-screen TVs, plush bedding, and modern bathrooms with spa toiletries and rainfall shower heads.

Dining and Entertainment
Experience farm-to-table cuisine at NiX and sip on classic cocktails from the 1920’s at Martini Bar with live jazz piano entertainment. Don't forget to dance the night away in the iconic Crystal Ballroom.

Prime Location
Explore the best of Chicago with the hotel's proximity to the Magnificent Mile, John Hancock Center, 360 Chicago, Oak Street Beach, Navy Pier, and more. Book your stay now for an unforgettable experience at Millennium Knickerbocker Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: The hotel will put a hold on guest credit cards. The amount held is dependent upon the length of stay at the hotel.

Please Note: Rooms with breakfast rates are for 2 adults only.

Daily Resort Fee includes:
-Complimentary high-speed internet
-24-hour business center access
-24-hour fitness center access
-Seasonal coupons for city activities (subject to availability)
-Complimentary coffee and tea en suite

Please note that rooms with breakfast rates are for 2 adults only.

Please note that both Nix and Martini Bar outlets will be reopening effective 5th March 2026 onwards.

The Nix and Martini Bar will remain closed during the period of January to February of 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8
Based on 2516 reviews
Cleanliness: 7.21
Service: 8.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.18
N
Nourdine • solo_traveller • be
8
Pros:

Emplacement

2026-08-22 • via Nuitee
S
Saleh • solo_traveller • sa
8
Good
Pros:

Clean and nice location

Cons:

Unreasonably high daily deposits fee

2026-08-22 • via Nuitee
S
Scott • solo_traveller • us
10
Pros:

Great location! Nice staff.

Cons:

They need a better coffee maker in the room and they need a kettle for hot water for tea.

2026-08-22 • via Nuitee
D
Daniela • couple • es
8
Calidad precio, bien y excelente ubicación
Pros:

La ubicación es excelente. Habitación y baño muy amplio

Cons:

Las colchones de las camas estaban hundidos por el centro lo que hacía que estuvieras incomoda

2026-08-22 • via Nuitee
M
Madison • solo_traveller • us
9
2026-08-21 • via Nuitee
C
Carole • couple • us
10
2026-08-21 • via Nuitee
L
Liz • couple • us
9
2026-08-21 • via Nuitee
C
Cristina • couple • us
9
Nice place
Pros:

Accessible location it’s within the magnificent mile

Cons:

N/A

2026-08-21 • via Nuitee
A
Aya • couple • us
1
Wouldn’t return at any price.
Pros:

Not much. It was close to an event we were attending, there are much more pleasant and still convenient areas.

Cons:

The price I paid on booking wasn’t the full cost. They charge an undisclosed (until too late to cancel) 23$ “destination”fee … as far as I can tell we paid that just for wifi and a few bottles of water. I didn’t appreciate a $100 deposit -per night!- excessive. Our room and the guest hallway felt dirty. Stained carpets that were coming loose (I stepped on a carpet tack at the threshold of the bathroom), water damage severe enough to rot the wood of the mirror, a nail was sticking out of the wall where my toddler could run into, furniture etc in real bad shape. I get that it’s old, but you can’t just call it a “historic hotel” and neglect maintenance. Shower needs to be updated - the ceiling fixture has zero pressure and the hand set can’t be angled so you have to physically hold it to rinse off.

2026-08-20 • via Nuitee
N
Nathalie • family_with_children • gp
10
Parfait
Pros:

L emplacement

Cons:

Qu il n y ait pas de service navette à l’aéroport

2026-08-20 • via Nuitee
M
MAITE • family_with_children • es
8
Céntrico y lujoso. Ideal para descubrir un Chicago mágico
Pros:

El personal es súper amable. El hotel tiene aspecto lujoso aunque un poco antiguo. La suite tiene una cama super grande que es genial, pero el sofá cama es bastante incómodo.
Nuestra camarera Lorena, mexicana un primor, súper atenta, con profesionales así da gusto. Le alegran el día a cualquiera

Cons:

Que el desayuno no estaba incluido en el precio de la habitación. La atención en la cafetería era muy buena.

2026-08-20 • via Nuitee
C
Cynthia • solo_traveller • us
10
Magnificent Millennium Knickerbocker
Pros:

Staff, room, location!

2026-08-19 • via Nuitee
T
Thomas • couple • us
3
This place needs a remodel. It's nice to have an old elegant hotel but not if there isn't any upkeep
Pros:

The location was great. Cleaning staff was friendly. Lobby bartender was nice.

Cons:

The room was dirty. The windows we so dirty you couldn't see out and they were covered in bugs. Shower leaked all over the bathroom floor and the carpet in the room was old and dirty.

2026-08-19 • via Nuitee
L
Lori • couple • us
9
2026-08-18 • via Nuitee
A
Appelbaum • family_with_children • us
8
A great place for couples to stay. Close to everything.
Pros:

Clean and comfortable

Cons:

The view, no robes fresh air

2026-08-18 • via Nuitee
K
Kenneth • couple • us
6
Nice old and somewhat dated hotel in a fabulous location
Pros:

Fabulous location, old world charm

Cons:

Somewhat dated, slightly run down. Mattress sagged in the middle.

2026-08-17 • via Nuitee
G
Genesis • family_with_children • us
10
Pros:

Excellent

2026-08-17 • via Nuitee
E
Elizabeth • couple • us
8
Pros:

Location was great. Our room was good for the quick trip we had there for a Cubs game.

Cons:

We paid in our total price through booking.com and it included breakfast. When I received my itemized invoice from Millennium Knickerbocker Chicago we were charged $65.94 additional for the breakfast that was to be included.

2026-08-17 • via Nuitee
B
Bob • couple • ca
9
Great place to stay for Ball games and to explore city
Pros:

Location is good for sightseeing can walk to different areas. Train Station a quick walk.

Cons:

Parking at hotel is very high, we used other parking option with a short walk.

2026-08-15 • via Nuitee
D
Dimitar • family_with_children • bg
8
Good choice for short trip
Pros:

Great location, nice staff. Close to the Magnificent mile and the lake.

2026-08-15 • via Nuitee