NYX Hotel Amsterdam Rembrandt Square

Hotels
•
Leonardo Hotels
8.1 (12617 reviews)
Amstelstraat 17 , Amsterdam , NL
+31 20 530 7878

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
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Review Highlights

Pros:
Excellent central location
Friendly and helpful staff (breakfast and reception)
Comfortable rooms and good showers (many guests)
Good breakfast and house drinks
Lively lobby/bar atmosphere
Cons:
Cleanliness issues (flies, dirty glass, inconsistent housekeeping)
Noisy at times (lobby parties, proximity to Rembrandt Square, early garbage trucks)
Inconsistent room quality (small rooms, sagging/soft mattresses, leaking showers)
Perceived poor value for money / overpriced
Some missing in-room amenities (no mini-fridge)

Categories

Cleanliness
6.3
Several reviews mention flies, dirty glass doors, greasy handprints and mediocre housekeeping; cleanliness is noticeably below expectations in some rooms.
Service
9.5
Staff repeatedly praised for friendliness and helpfulness (breakfast staff and reception often singled out), with only a few isolated check-in attitude issues.
Location
9.6
Multiple reviewers highlight the excellent, central location near Rembrandt Square and many restaurants — a clear strong point.
Room Quality
8
Mixed: some guests report very comfortable rooms, excellent showers and beds, while others note small rooms, sagging/too-soft mattresses, leaking shower screens and inconsistent room standards.
Amenities
8.1
Good on lounge/bar vibe, breakfast and house beer, but some missing expected amenities (no minibar/fridge in rooms) and occasional loud party atmosphere in the public areas.
Value for Money
6.2
Several guests explicitly felt the price was too high for the quality received (complaints about room standard vs. cost).
Food and Beverage
9
Breakfast and restaurant staff received strong positive mentions; specific praise for drinks and breakfast quality despite occasional noise in the lounge.
Overall Experience
8.1
Generally positive overall: excellent location and service lift the experience, but cleanliness, occasional noise and value concerns temper some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Unique Architecture and Room Variety
With a history dating back to 1977, Eden Hotel Amsterdam boasts a distinctive feature - each room is uniquely designed due to the gradual expansion of the hotel's buildings. Navigating through the maze of corridors adds a touch of adventure to your stay, ensuring a one-of-a-kind experience. Some rooms offer picturesque views of the canals and lift-up bridges, providing a true essence of Amsterdam.

Central Location and City Access
Nestled in the heart of the city centre, our hotel offers easy access to the renowned Rembrandt Square and is a short tram ride away from the central station. Moreover, with a ticket service available on-site, guests can effortlessly kickstart their city exploration right from our doorstep. Within a leisurely 20-minute walk, cultural gems like the Rijksmuseum and Van Gogh Museum await your discovery.

Concierge Services and Travel Assistance
At Eden Hotel Amsterdam, our dedicated concierge ensures a warm welcome and is readily available to enhance your stay. From arranging rental bikes to providing insider tips on navigating the city, our team is committed to making your Amsterdam experience seamless. Additionally, with Schiphol Airport a convenient 22 km away, your travel convenience is our priority.

Experience the charm of Amsterdam at Eden Hotel - Book your stay now!

Important information:

Please note that children can be accommodated in existing beds. There are no extra beds available.

Please note that the property will charge the reservation amount of your credit card on the day of booking when booking a nonrefundable rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Property Accessibility

Total Disability Score: 61
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 12617 reviews
Cleanliness: 6.3
Service: 9.5
Location: 9.6
Room Quality: 8
Amenities: 8.1
Value for Money: 6.2
Food and Beverage: 9
Overall Experience: 8.1
N
Narinder • extended_group • gb
10
Fantastic
Pros:

Everything

Cons:

Not applicable

2026-11-07 • via Nuitee
A
Amin • couple • sa
3
2026-11-07 • via Nuitee
V
Valeria • couple • il
10
2026-11-07 • via Nuitee
D
Dylan • couple • gb
10
Amazing
Pros:

Soo modern

Cons:

Nothing no complaints

2026-11-07 • via Nuitee
L
Laura Markert • family_with_children • br
10
2026-11-07 • via Nuitee
C
Claudia • couple • it
8
2026-11-06 • via Nuitee
J
Johansson • family_with_children • se
10
2026-11-06 • via Nuitee
E
Emir Pamir • couple • tr
9
2026-11-06 • via Nuitee
S
Susanne • solo_traveller • ch
9
2026-11-05 • via Nuitee
F
Filip • couple • be
8
Gastvrij en mooie kamer
Pros:

Het ontbijt was heerlijk

Cons:

Misschien de harde kussens, maar dat is iets persoonlijks

2026-11-05 • via Nuitee
M
Martin • couple • fr
3
Very bad experience
Pros:

Nice and professional staff at the bar.

Cons:

Extremely uncomfortable bed with a broken mattress that needs to be replaced. Very old and uncomfortable pillows and a smelly comforter. Heating regulation in the room didn't work. Reception could not be reached on the phone for 10 minutes.

2026-11-05 • via Nuitee
A
Alexandr • extended_group • md
9
2026-11-05 • via Nuitee
T
Türker • extended_group • tr
10
Pros:

Merkezi bir konumda temiz bir otel

2026-11-04 • via Nuitee
D
Deena Abdulla Mohamed • couple • ae
1
Pros:

The room wasn’t clear with bad smell, wasn’t expecting the they are not changing the room before the guests enter the room. Alternative solution was to provide other options but unfortunately all the same with smell especially that I have informed them that i have allergies asthma and i still can smell the bad smell and.they refuse to refund the amount, so I didn’t have choice only to stay in the hotel cuz they don’t want to give back the money without considering the human health as much as they consider the full amount of money. From the first moment I enter the room I got disappointed and anger as i paid the full days and from the first enter the service was so so bad and more that the service woman had confirmed that she also smell the bad smell in the room mentioned that the reason could be from the bathroom or cuz the hotel is old building which is not an excuse.

Cons:

Unclear, bad smell in several rooms and no privacy in the bathroom of the room, the door doesn’t close well & the door is class, especially for Arab I don’t recommend to book in this Hotel, as other alternative hotels options with similar price can have with good service and more privacy and of course considering human health as priority more than just focusing on the money they take. They don’t put everyday bottle of water even though i have wrote a letter for the cleaner and they don’t wash the bottle of class for 2 days. I have wasted my money of my last job in this bad experience.
Unfortunately, the amount [offered/returned] is negligible—approximately 2.03% of what I paid—which is deeply disheartening, I don’t think you will accept for yourself. This represents a significant and regrettable breach of trust, leaving me with deep regrets about having dealt with you. It was clear from the outset that the money mattered more to you than customer satisfaction. Even the staff member herself acknowledged that the booked room was unfit for occupancy; she personally noticed the foul odor and remarked that the building was old. From the very first moment, I felt nothing but disgust and frustration at your complete lack of preparation in ensuring the room was clean and ready for a guest.

2026-11-03 • via Nuitee
A
Amit • couple • il
9
2026-11-03 • via Nuitee
A
Alexander • couple • se
10
2026-11-03 • via Nuitee
J
Jutta • family_with_children • de
9
Pros:

Die Zimmer sind wirklich außergewöhnlich, modern und sauber. Dazu noch die gute Lage, so dass vieles zu Fuß erreichbar ist. Das Personal ist war immer hilfsbereit. Man fühlte sich stets willkommen. Besonders erwähnenswert: Der überaus freundliche und heitere Herr am Frühstücksempfang, der uns jeden Morgen mit seiner guten Laune angesteckt hat.

Cons:

Die Türen am Badezimmer sind nicht mein Fall, da sie (zweiflügelig) nicht komplett zu schließen sind.

2026-11-03 • via Nuitee
S
Sabine Dorothee • couple • de
9
Fabelhaft
Pros:

Das Hotel:
-Der Lage ist wirklich sehr gut.
-Modisch eingerichtet.
-geeignet für die junge Leute, im Keller gibt es Disco ( jeden Samstag???)
- Info für Sehbehinderte, dieses Hotel ist dunkel.

2026-11-03 • via Nuitee
M
Maria • family_with_children • it
5
Pros:

I pop corn

Cons:

Non aveva il frigobar,ed il transfer e colazione inesistenti. Ed erano inclusi nel prezzo

2026-11-03 • via Nuitee
F
Faris • couple • gb
9
Very fun hotel, good for young travellers
Pros:

The location was great and very centralised, it was very stylish and the room we had was really spacious. The designs and the general vibe of the place was really good and despite being right above the bar we barely heard any noise so there was no disturbance. Despite some issues in the room, the reception staff were so supportive and so helpful. The gentleman with the nose ring working evening of 31st October was very helpful and accommodating to the minor issues we were having

Cons:

A very small issue however we had quite alot of fruit flies in the room and it seemed that the place hadn’t been deep cleaned in a while. However when we bought this up, the reception team were instantly on it and help us. Cleaned the room and even dealt with the flies quickly. Even showed us other rooms to move for free

2026-11-02 • via Nuitee