Claridge House Chicago, Tapestry Collection by Hilton

Hotels
Hilton Worldwide
8.6 (321 reviews)
1244 N Dearborn Parkway, Chicago, Illinois, 60610 , Chicago , US

Pets allowed

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Small room size
Overpriced for amenities

Categories

Cleanliness
7.85
Several guests mentioned issues with cleanliness, including dirty carpets and a cramped pet-friendly room.
Service
9.35
Most reviews highlighted the friendly and accommodating staff, though some service lapses were noted.
Location
9.35
The location received consistent praise for its accessibility and proximity to restaurants and attractions.
Room Quality
7.85
Some guests found the rooms small and outdated, but others found them comfortable.
Amenities
8.85
While some amenities were lacking, the hotel had unique offerings like a coffee bar in the lobby.
Value for Money
7.85
Guests generally felt the hotel was overpriced for the quality provided.
Food and Beverage
8.85
The coffee bar was well-received, but no significant food-related comments were provided.
Overall Experience
8.85
Overall, many guests enjoyed their stay despite some drawbacks, with positive sentiments predominating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:14

Property Description

Discover the perfect blend of relaxation and convenience at Claridge House, your ultimate destination in the heart of Chicago.

Indulge in Rejuvenation
Unwind at our full-service spa, where expert therapists provide revitalizing facials and treatments, ensuring you leave feeling refreshed and pampered.

Culinary Delights
Savor delicious meals in our on-site restaurant or grab a quick snack at our coffee shop. Our bar/lounge offers a variety of drinks to quench your thirst, making every moment enjoyable.

Effortless Business Experience
Hosting an event? Take advantage of our 672 square feet of flexible conference space, complemented by a 24-hour business center for all your professional needs.

Book your stay at Claridge House today and experience the vibrant energy of downtown Chicago right at your doorstep!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 321 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 8.85
S
Stacy family
10
Pros:

George at the concierge desk is wonderful

2025-10-11 via Nuitee
L
Leonardo partner
4
Pros:

No cash payment option and the Spanish speakers didn't help at all. Especially the Mexican lady, her attitude was so rude.

2025-10-10 via Nuitee
G
Gerardo
6
Pros:

Nothing to write home about

2025-10-10 via Nuitee
A
Andy
6
Pros:

The front desk attendant was generally unfriendly upon arrival, which taints the first impression...

2025-10-09 via Nuitee
T
Trish partner
10
Pros:

We love staying at the Claridge House while in Chicago. we travel once per month to the area and really appreciate the management at the Claridge House. Trevor is always professional and helpful during our stay.

2025-10-07 via Nuitee
S
Shawna
10
Pros:

My room was clean and well appointed. The location is perfect for leisurely walks to the lake. The staff is friendly and accommodating - especially Ms.Cookie! I would definitely stay here again.

2025-10-07 via Nuitee
R
Ramani Jayanthi family
8
Pros:

Easy walking

2025-10-07 via Nuitee
S
Stephanie
10
Pros:

Small rooms but clean and comfortable. Pleasant staff. Centrally located

2025-10-06 via Nuitee
L
Liz
8
Pros:

Street noise incredibly loud every night at 4:30 AM!

2025-10-06 via Nuitee
A
Arne partner
10
Pros:

lOTS OF EATING OPTIONS AND SHOPPING IN THE NEIGHBORHOOD.

2025-10-06 via Nuitee
E
Emily partner
10
Pros:

Staff is incredible. Great location

2025-10-06 via Nuitee
D
Debra
8
Decent leisure travel hotel, bustling neighborhood
Pros:

Internet did not work for about 12 hours of our stay. That was a problem since both of us were there to work part of the time and planned to hunker down in the hotel room to do so. I asked for a refund for part of room cost, and it didn't seem likely it was going to happen. Other than that, good hotel. Probably better for leisure travel than business travelers.

2025-10-06 via Nuitee
L
Leigh
10
Pros:

Great time there!

2025-10-06 via Nuitee
G
Gregory friends
10
Pros:

great hotel in beautiful street close to everything

2025-10-05 via Nuitee
T
Timothy family
10
Pros:

Nice unique hotel. Nice people, great area. Did not like that parking was $64 for 24hrs plus tip. which was about 20% of cost of room. Other than that hotel was great and it was an enjoyable stay.

2025-10-05 via Nuitee
S
Shakey
10
Pros:

The hotel is nestled in a great part of town with beautiful homes. Feels like a gem in the most amazing spot in Chicago. Safe to walk and close to convenience store & Starbucks. A few minute walking by Riverwalk & the Zoo. It is also a 10 minute walk to Michigan Avenue “Magnificent Mile” Shopping & restaurants. Restoration Hardware next block over & make sure to check it out. The hotel has a great bar & sitting area downstairs as well as outside seating. Everyone from the front desk to the bar staff were excellent. The selection of food, coffee, and cocktails was also great. The rooms were quaint but clean & newly renovated. Trevor the Manager texted me to check on my stay and quick to provide what I needed. Maura the front office Manager was also very helpful. The team here provided a world class customer experience. Make sure you book here next time you are heading to Chicago.

2025-10-05 via Nuitee
V
Vicki partner
8
Pros:

We stayed at the Claridge House for one night. Great area with so many dining options within walking distance. Also, close to Lincoln Park and the lake. As far as the hotel, it’s a charming little hotel in a great part of town. We got a fireplace room, very comfortable room with a small sitting room. Keurig coffee machine and small frig in the room. Writing desk, easy chair and ottoman right by the gas fireplace. We were on the 14th floor, but no view, just another apartment building. There a cafe/bar in the lobby (not owned by the restaurant) but very nice and friendly and some outdoor seating as well in indoor.

2025-10-03 via Nuitee
J
Jami friends
10
Pros:

Very nice hotel, I truly enjoyed my stay

2025-10-03 via Nuitee
J
Jay
10
Pretty good
Pros:

They were upgrading the Wi-Fi and it never came back for the last day I spent there. Also the bartender was very dismissive of my food request when I didn't know service stopped at noon.

Everything else was terrific.

2025-10-01 via Nuitee
K
Kari friends
10
Pros:

Great place to stay! Cute decor! Issac at the bar was a gem.

2025-10-01 via Nuitee