Hotel Rathauspark Wien - Handwritten Collection

Hotels
•
Handwritten Collection
8.6 (5303 reviews)
Rathausstraße 17 , Vienna , AT
+43 1 40412

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent, varied breakfast with accommodating staff
Very clean rooms and good bed linen
Central, convenient location near attractions
Friendly/helpful staff in many reports
Good value for money
Cons:
Some rooms are small or attic-style (mansarde)
Occasional unfriendly/unhelpful reception staff
Missing in-room amenities for some (no fridge, no bottled water)
No English TV/Netflix in some rooms; minor heating/isolation issues

Categories

Cleanliness
9.3
Consistently praised across reviews — multiple guests describe rooms as extremely/very clean and bed linen good.
Service
8.4
Generally described as friendly and helpful by many guests, but a few reports of unfriendly or unhelpful reception staff lower the score slightly.
Location
9.2
Frequently highlighted as very central/ideal — close to attractions, museums and restaurants; some comments note a short walk from the centre but still convenient.
Room Quality
8
Rooms are often clean and well-appointed but several guests mention small rooms, mansarde/attic layout, limited seating area or lack of fridge, which reduces the rating.
Amenities
7.4
Good in-room basics (tea/coffee, toiletries) and some rooms have extras, but multiple mentions of no fridge, occasional lack of bottled water, no English/Netflix channels and minor heating control/isolation issues lower this score.
Value for Money
8.5
Multiple guests explicitly call this excellent value for money and recommend the hotel, supporting a strong score.
Food and Beverage
9.4
Breakfast repeatedly described as excellent, varied and accommodating (including lactose/gluten-free options); breakfast staff singled out positively.
Overall Experience
8.6
Overall very positive guest sentiment — many would return or recommend; minor negatives (small rooms, occasional reception or amenities issues) keep the experience from being perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Historical Elegance
Hotel Rathauspark Wien, a member of Radisson Individuals, is set in a 19th-century city palace that was once the residence of novelist Stefan Zweig. The refurbished palace boasts modern interiors while retaining its elegant atmosphere.

Comfortable Rooms
The bright rooms at Hotel Rathauspark Wien offer contemporary wooden furnishings, cable TV, air conditioning, and free WiFi. Guests can enjoy amenities such as a work desk, private bathroom, and some rooms even feature a relaxing bath tub and tea/coffee making facilities.

Convenient Location
Located just a few meters away from Vienna’s Town Hall and the University building, this non-smoking hotel offers a peaceful retreat in the heart of the bustling city. With easy access to public transportation, guests can explore the city easily from Rathaus Underground Station and nearby tram and bus stops.

Experience the historical charm and modern comfort at Hotel Rathauspark Wien - book your stay now!

Important information:

Public garage parking spaces can be found within a 0.6 mi radius.

The maximum vehicle height for parking at this property is 75 in. Taller vehicles cannot park here.

Please note that extra beds are not available in the 'Classic Room', so no children can be accommodated.

Please note that air conditioning is only available in the summer months.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.6
Based on 5303 reviews
Cleanliness: 9.3
Service: 8.4
Location: 9.2
Room Quality: 8
Amenities: 7.4
Value for Money: 8.5
Food and Beverage: 9.4
Overall Experience: 8.6
B
Bigos • couple • lu
10
Pros:

location very good. room very nice. friendly personal.

2026-11-07 • via Nuitee
T
Tonelli • family_with_children • it
10
2026-11-07 • via Nuitee
K
Klaus • couple • de
9
2026-11-07 • via Nuitee
C
Charlotte • couple • gb
10
Good location to visit the city and room was great
Pros:

Great location and the room was lovely

Cons:

Nothing, would happily stay again

2026-11-06 • via Nuitee
J
Jason • couple • gb
10
Perfect hotel for Vienna stay
Pros:

Excellent hotel. Staff so friendly and couldn’t do more. Position of the hotel also perfect.

Cons:

Nothing

2026-11-05 • via Nuitee
D
Djenan • solo_traveller • at
8
2026-11-05 • via Nuitee
İnci Pir • solo_traveller • tr
8
Güzel
Pros:

Kahvaltı Avrupa oteli standardının üstünde. Konum da hemen rathaus'da. Odalar günlük temizleniyor. Çalışanlar yardımcı olmaya çalışıyor.

Cons:

Yerler halı kaplama. Küvet dizaynı dışarıya su taşmasına müsait.

2026-11-05 • via Nuitee
S
Serkan • family_with_children • tr
9
2026-11-05 • via Nuitee
A
Alessandro • solo_traveller • it
8
2026-11-05 • via Nuitee
L
Lucy • couple • gb
10
2026-11-04 • via Nuitee
A
Aymeric • couple • at
9
excellent hôtel
2026-11-04 • via Nuitee
P
Patricia • solo_traveller • fr
7
Pros:

Hotel bien situé, calme. La chambre était un peu petite ou mal configurée. Mis à part ça l'hotel est très bien. Le petit déjeuner etait de bonne qualité avec des propositions variées entre sucré et salé. L'accueil s'est très bien passé et le personnel est serviable.

Cons:

Taille de la chambre, et les équipements dans la salle de bain.

2026-11-04 • via Nuitee
E
Elanur • extended_group • tr
8
2026-11-04 • via Nuitee
S
Saumya • couple • in
8
Pros:

Property was okay okay. Not many facilities as you would expect at a price like this. It was not too good

Cons:

As per price point it did not have the facilities, even the iron did not work, there was no fridge in the room.

2026-11-03 • via Nuitee
Z
Zeynep Ezgi • couple • tr
10
Pros:

Konumu muhteşemdi
Çalışanlar çok güler yüzlüydü ve her konuda yardımcı oldular.

2026-11-03 • via Nuitee
O
Onea • couple • ro
10
2026-11-03 • via Nuitee
D
Deniz • solo_traveller • tr
9
Konum olarak tramvaya ve metroya yakın. Yakında market mevcut, 8 dakika yürüyüş mesafesinde. Downtown’a gitmek için 20 d
Pros:

Çalışanlar güler yüzlüydü ve oldukça yardımcı oldular. Odalar tertemizdi.

Cons:

Odam çok sıcaktı. Nevresim takımları polyesterdi bu yüzden aşırı terletiyordu. Odada mini buzdolabı yoktu.

2026-11-02 • via Nuitee
R
raffaela • couple • it
10
2026-11-02 • via Nuitee
D
Dana • family_with_children • sk
9
Pros:

Výborné raňajky, tichá lokalita

2026-11-02 • via Nuitee
N
Natalie • family_with_children • nl
9
Ruime kamer, goed ontbijtbuffet, op centrale lokatie.
Pros:

Wij hadden een ruime kamer voor 3 personen, met een op slaapbank. Er was een tweede apart toilet.
Groot, heerlijk bed. De slaapbank was ook prima.
Goed uitgebreid ontbijtbuffet met vriendelijk personeel.
Goede tips voor restaurants in de buurt gekregen.
Centrale lokatie, centrum op loopafstand.

Cons:

Bij aankomst was er een man achter de balie die erg zakelijk was.
Er is geen mooie lobby.
Te weinig haken om onze handdoeken op te hangen.

2026-11-02 • via Nuitee