Sheraton Dallas Hotel

Hotels
•
Sheraton
9 (478 reviews)
400 North Olive Street , Dallas , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Overpriced
Outdated rooms

Categories

Cleanliness
8.94
Rooms are spacious and clean but dated, with some staff appearing tired.
Service
9.99
The staff are very attentive, friendly, and helpful throughout the stay.
Location
10
Great location next to food spots, making it convenient for guests.
Room Quality
8.4
Rooms are spacious but outdated, and some amenities are lacking.
Amenities
9.43
Good range of amenities, though some items like the coffee machine could be improved.
Value for Money
7.89
Overpriced for the quality, especially considering outdated rooms.
Food and Beverage
7.44
Breakfast staff were rude and breakfast inclusions were problematic.
Overall Experience
9.93
Generally enjoyable stay with several highlights, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:32

Property Description

Modern Downtown Location
Set in downtown Dallas, The Sheraton Dallas is a transformed gem just steps away from AT&T Performing Arts Center.

Dining Options and Recreation
Indulge in various dining choices, from a Grab ‘n Go market to a refreshing outdoor pool and a well-equipped fitness center.

Comfortable Rooms and Convenient Amenities
Each air-conditioned room is equipped with modern essentials like a flat-screen TV, coffee machine, and free WiFi. Enjoy the convenience of free toiletries, a hairdryer, and select rooms with a cozy seating area.

Book now to experience the vibrant city life and exceptional hospitality at The Sheraton Dallas.

Important information:

Please note that self-parking and valet parking are possible at surcharge. The first 20 minutes of self-parking are free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 478 reviews
Cleanliness: 8.94
Service: 9.99
Location: 10
Room Quality: 8.4
Amenities: 9.43
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 9.93
R
Raul • couple • us
10
2026-01-28 • via Nuitee
M
Micayla • solo_traveller • au
8
Safe, budget friendly, good quality - would come again
Pros:

Great value for money. Check in process super easy! Loved how close it was to public transport

Cons:

A little bit hard to find, my google maps sent me in a wild goose chase.

2026-01-27 • via Nuitee
M
Megan • solo_traveller • us
10
2026-01-19 • via Nuitee
S
sergio • extended_group • us
6
poor quality-price ratio
2026-01-19 • via Nuitee
F
Franklin • solo_traveller • us
10
Pros:

Room was comfortable and well appointed. Restaurant service and food was very good.

Cons:

No complaints.

2026-01-18 • via Nuitee
V
Vlad • solo_traveller • nl
10
2026-01-15 • via Nuitee
C
Crystal • solo_traveller • us
10
2026-01-14 • via Nuitee
D
David • couple • us
10
2026-01-06 • via Nuitee
M
Marcelo • family_with_children • us
10
Pros:

Location, staff, room, amenities, breakfast, check-in and check-iout process. Amazing stay.

Cons:

Not clear if the parking was free and included in the stay. I might have missed something. The bathtub was a bit narrow and very rounded inside. I slipped and almost hurt myself. There could be some non-slip stickers to make it safer. The coffee machine in the room could be a bit better, but it was ok. At least there was one.

2026-01-02 • via Nuitee
A
ANDREW • couple • us
10
2026-01-02 • via Nuitee
D
Darian • couple • us
10
2026-01-02 • via Nuitee
C
Compass29409563643 • Friends getaway
10
10/10
Pros:

Hotel experience was great, and the staff are just lovely. I love that the hotel is next to awesome food spots, and the cleanliness upon arrival. The front desk is so bright and helpful, and Marwan from the valet was very considerate and proactive in assisting me with my needs.

2026-01-01 • via Tripadvisor
J
J5540LYsarahs • Friends getaway
10
Good Dude
Pros:

Wonderful Tetris work this guy did fitting all of our stuff in our car. He made our leave so much easier and smooth. We appreciate him!

2026-01-01 • via Tripadvisor
O
O8782MTkateg • Friends getaway
10
Amazing experience with ayo
Pros:

Ayo was amazing and so incredibly helpful throughout our entire stay!! He was so kind and genuinely a life saver helping us with all our luggage

2026-01-01 • via Tripadvisor
A
Amie • couple • us
6
2025-12-31 • via Nuitee
J
Jani • family_with_children • fi
7
2025-12-28 • via Nuitee
J
jameka • solo_traveller • us
5
Overpriced
Pros:

Front desk was great

Cons:

Hotel over priced and the rooms are out dated

2025-12-22 • via Nuitee
M
Miranda • extended_group • us
10
2025-12-20 • via Nuitee
S
Steven • couple • us
10
Would stay again!
Pros:

Good location friendly staff Price was good. Staff was great getting us checked in early and when we need a late check out last minute they were very accommodating and gave us all our options.

2025-12-18 • via Nuitee
K
Kailey • solo_traveller • us
7
2025-12-15 • via Nuitee