Hampton Inn Closest to Universal Orlando

Hotels
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Hampton Inn
8.6 (1077 reviews)
5621 Windhover Drive , Orlando , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean common areas
Cons:
Issues with room cleanliness
Breakfast variety lacking
Rude front desk staff in some instances

Categories

Cleanliness
7.93
Multiple mentions of dampness and musty odors in rooms.
Service
9.4
Most reviews highlight friendly staff, with some exceptions.
Location
9.44
Consistently praised for its proximity to Universal and other attractions.
Room Quality
7.39
Issues with dampness and cleanliness in some rooms.
Amenities
8.92
Good amenities such as free parking and decent gym, although some enhancements could be made.
Value for Money
8.88
Generally perceived as justified based on location and available services.
Food and Beverage
7.93
Breakfast quality has room for improvement; varieties noted were lacking.
Overall Experience
8.9
Overall, a pleasant stay but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 23:59

Property Description

Conveniently Located Hotel near Universal Studios

Comfortable Rooms with Essential Amenities
Experience convenience with a microwave, refrigerator, and cable TV in each room, along with a spacious work desk for your comfort.

Complimentary Hot Breakfast and Leisure Facilities
Start your day right with a delicious hot breakfast on the house. Unwind by the pool or stay active in the well-equipped gym during your stay.

Easy Access to Major Attractions and Transportation Services
With proximity to Universal Studios and other attractions, utilize the iRide Trolley for easy transportation, right from the hotel doorstep.

Book now for a memorable stay at Hampton Inn Universal Orlando, where comfort meets convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1077 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 8.9
Z
zapata Leal • family_with_children • co
8
Acogedora
Cons:

Nada

2026-01-27 • via Nuitee
K
Karen • family_with_children • us
9
Pros:

Good breakfast, clean room

2026-01-27 • via Nuitee
G
Guilherme Augusto • family_with_children • us
8
2026-01-27 • via Nuitee
A
Ana milena • family_with_children • co
7
Pros:

Aseo y personal

Cons:

El desayuno, los huevos muy fríos y en general no era bueno, baños muy antiguos

2026-01-27 • via Nuitee
A
Al-shidar • extended_group • us
1
2026-01-26 • via Nuitee
A
Al-shidar • extended_group • us
1
Worst customer service ever
Cons:

This was by far the worst customer service experience I have ever had in any hotel.

We were checking out early because we had a 4-hour drive from Orlando to Miami. We went to the dining area at 5:30 a.m. hoping to grab breakfast early. The food was already out, so we served ourselves and sat down to eat.

While we were already eating, a server suddenly came out and told us breakfast starts at 6:00 a.m. We explained that we were leaving early, yet instead of handling the situation professionally, she began slamming and aggressively dropping food containers, clearly showing anger and hostility, making us feel extremely uncomfortable.

Then the receptionist, Filma, came over to lecture us about the breakfast time. We acknowledged her and nodded respectfully.

Moments later — while we were still seated and eating — they turned off all the lights and left us eating in the dark. That was absolutely outrageous and humiliating. I immediately called their attention and told them how incredibly disrespectful that was.

At no point did anyone politely ask us to leave and return at 6:00 a.m., which we would have done without hesitation. Instead, they chose the most rude, passive-aggressive, and unprofessional way possible to treat paying guests.

I have stayed in hotels in many countries, and this is the first time I have ever been treated with such blatant disrespect. The behavior of the staff was unacceptable, shocking, and completely ruined our stay.

Worst customer service ever.

2026-01-26 • via Nuitee
G
Gisselle • couple • pa
7
Good place to stay ny Universal
Pros:

The location and the staff.

Cons:

The breakfast is not very good, it is a regular breakfast with a DIY waffle station, a lot of pastries and only two options of proteins. Fruits were scarce.

2026-01-25 • via Nuitee
L
Laíze • family_with_children • br
10
Conforto e comodidade pertinho da Universal.
Pros:

Acomodação muito perto do Universal Studios e Island of Adventure. Quartos muito confortáveis. Café da manhã diversificado. Tem shuttle para os parques da Universal. Tudo foi maravilhoso.

Cons:

Gostei de tudo! Nada a reclamar.

2026-01-25 • via Nuitee
E
Ernest J • couple • vi
10
Pros:

Everything

2026-01-22 • via Nuitee
D
Dahia • family_with_children • cr
10
Excelente
Pros:

El huevo no me gustó mucho. Todo lo demás muy delicioso

Cons:

La puntualidad del shuttle al parque Universal y viceversa. En ambos transportes llegaron posterior a la hora indicada.

2026-01-20 • via Nuitee
C
Carolina • family_with_children • us
9
Si volvería, me gustó, sobre todo la ubicación para Universal
Pros:

La cama muy cómoda, las almohadas muy buenas. Buena relación calidad precio. Excelente ubicación para parques Universal. Desayuno un plus !

Cons:

El aire acondicionado hace mucho ruido

2026-01-20 • via Nuitee
M
Mireille & Daniel • family_with_children • us
10
Great value for the money.
2026-01-20 • via Nuitee
V
Varilyn • family_with_children • us
8
Good location if you’re going to Universal and good breakfast!
Pros:

Very close to Universal Studios, easy to find Asian food for sure. Near wallgreens can get necessities easily

Cons:

Pretty old building but everything is very clean. Breakfast area can get pretty busy and full, pretty bard to get table during the holiday season.

2026-01-20 • via Nuitee
B
Bhavesh • family_with_children • us
8
2026-01-20 • via Nuitee
S
SHAKIRA • family_with_children • pr
7
Very friendly staff.
Pros:

Location

Cons:

The pool was not clean and the shower pipe was clogged.

2026-01-19 • via Nuitee
C
Christopher • solo_traveller • us
8
A Good Band for your Buck!
Pros:

Liked the breakfast was good and good choices. Not typical waffles and bagels usual setup. They had eggs sausage potatoes. It was very good. and the location to universal was great not having to drive far after getting out of Halloween horror nights.

Cons:

The lack of towels.

2026-01-19 • via Nuitee
K
Kamila • couple • pl
5
2026-01-19 • via Nuitee
C
Crystal • family_with_children • us
9
Great stay, perfect location!
Pros:

The rooms were very clean and location is great for visiting Universal Studios.

Cons:

The breakfast was minimal and the shower head was awful.

2026-01-19 • via Nuitee
C
Cristina • couple • es
10
De lo
Pros:

Lo mejor de todo, fue el trato de los trabajadores, en especial, Ángela, quién estaba pendiente de que no faltara nada durante el desayuno y fuera de él. Muy atenta a cualquier necesidad de los huéspedes. También, el trato de María en la recepción y otra chica (no recuerdo su nombre) que nos facilitaron todo para movernos por la ciudad y trasladarnos a los parques de Universal.
En cuanto a la habitación, cama muy cómoda, temperatura adaptable y agradable. El baño, muy cómodo, limpio y con opciones a champú, gel, acondicionador, pastilla de jabón y crema corporal. Con respecto al desayuno, mucha variedad, leche, café, té, zumos de varios sabores, tortilla, salchicha, gofres hechos por cada huésped, pan de sándwich y tipo dónut, cereales, etc etc. En general, súper encantados mi marido y yo. Sin duda, si volvemos a Orlando, nos hospedaremos de nuevo aquí.

Cons:

Nada malo, pero si puedo era mejorar algo sería el bus que proporciona el hotel para ir a universal (totalmente gratuito) podría ajustar la vuelta en las horas de cierre de los parques para aprovechar hasta última hora. Aún así, genial el trato de los conductores.

2026-01-19 • via Nuitee
V
Victoria • couple • us
10
Excellent
Pros:

How close restaurants, pharmacies and Universal is. Literally walking distance for food.

Cons:

Everything was good

2026-01-19 • via Nuitee