Quality Inn & Suites Mt Chalet

Hotels
•
Quality Inn
7.7 (396 reviews)
834 Highway 441 South , Clayton , US
+1 762-799-8005

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location near downtown and restaurants
Friendly and helpful front desk/staff
Clean rooms and well-stocked rooms (fridge, microwave, large TV)
Some guests reported good breakfast options
Cons:
Pool frequently closed/not working
Hard mattresses and dated room furnishings
Plumbing issues (toilet leaks, slow drain) and occasional wet carpet
Overbooking incident reported and inconsistent breakfast/coffee quality

Categories

Cleanliness
8
Generally reported as clean and well-smelling on multiple stays, though a few guests noted unpleasant room odors, wet carpet spots and minor maintenance issues.
Service
9
Several reviewers praised the front desk as exceptional, personable and helpful; one overbooking incident was reported but most interactions were positive.
Location
9.7
Repeatedly called out as a major strength — convenient, central, walking distance to restaurants and downtown and praised by many guests.
Room Quality
6
Many guests reported hard mattresses, dated rooms, furniture/wall damage, plumbing issues and noisy HVAC — room comfort and condition were common negatives.
Amenities
6.8
Mixed: rooms often include fridge/microwave and good-sized TVs, but the pool was frequently out of service and other facility issues were noted.
Value for Money
7
Mixed perceptions: some guests felt it was a good price for location and cleanliness, others felt the room condition and broken amenities did not justify higher rates.
Food and Beverage
7.1
Breakfast experiences varied — several guests enjoyed a good hot/cold spread, while others found coffee poor or breakfast skimpy and missing expected items.
Overall Experience
8
Overall generally positive due to location and helpful staff, tempered by recurring maintenance issues (pool, plumbing, mattress comfort) and occasional operational problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Full-Service Amenities
The Quality Inn & Suites Mt. Chalet offers a range of complimentary services, from a delicious continental breakfast to free local calls, ensuring a comfortable stay for all guests.

Luxurious Room Features
Indulge in the spacious guest rooms equipped with convenient amenities such as refrigerators, microwaves, and even whirlpool bathtubs and fireplaces in select rooms, providing a touch of luxury and relaxation.

Outdoor Recreation and Nearby Attractions
Located near the Great Smokey Mountains, guests can unwind by the seasonal outdoor pool or explore nearby attractions like Tallulah Gorge State Park and Andy's Trout Farm, making it the perfect destination for both leisure and adventure seekers.

Book your stay at Quality Inn & Suites Mt. Chalet now and experience a perfect blend of comfort and adventure!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

7.7
Based on 396 reviews
Cleanliness: 8
Service: 9
Location: 9.7
Room Quality: 6
Amenities: 6.8
Value for Money: 7
Food and Beverage: 7.1
Overall Experience: 8
J
Joan • couple • us
8
Pros:

Great location, pillow didnt smell like a dogs butt, very nice.

2026-11-07 • via Nuitee
R
Randy • couple • us
7
Ok
Pros:

Location. Rooms.

Cons:

Breakfast. Eggs soaking in water, very granular. Price for room. Our stay was based on having breakfast there.

2026-11-04 • via Nuitee
F
Floyd • couple • us
10
2026-11-01 • via Nuitee
D
Debra • couple • us
6
2026-10-31 • via Nuitee
T
Tad • couple • us
8
2026-10-30 • via Nuitee
P
Pat • couple • us
7
Will definitely pick somewhere else next time we travel. I guess you get what you pay for.
Pros:

The room was clean.

Cons:

Breakfast was very skimpy. The coffee was so bad I dumped it out of my cup.

2026-10-28 • via Nuitee
W
William • couple • us
8
Pros:

Location

2026-10-28 • via Nuitee
D
DeLettre • couple • us
8
Pros:

Good location for our visit with friends in the area

2026-10-28 • via Nuitee
D
Dawn • couple • us
8
Great location to to Northeast GA
Pros:

Location and front desk

Cons:

Mattress was hard

2026-10-26 • via Nuitee
E
EUFRASIO • solo_traveller • us
9
2026-10-26 • via Nuitee
T
Trina • couple • us
8
N/a
Pros:

Location

Cons:

N/a

2026-10-25 • via Nuitee
L
Larry C Adams and • solo_traveller • us
5
Disappointing for money paid for stay. Maybe it was worth $100;but not $153.87
Pros:

Did not eat breakfast. Needed to leave at 6,

Cons:

Room was old and needed updating. Damage to walls on lower areas. Furniture needs to improve. Light over sink not bright enough for shaving.internet slow. Need a few more tv channels. Water drips off roof or 2nd floor onto vehicle and gets you wet when you go to vehicle.

2026-10-24 • via Nuitee
F
Frank • couple • ch
8
Gesamt Ok
Pros:

Die Lage

Cons:

War eher wie ein Motel

2026-10-21 • via Nuitee
Z
Zhao • couple • us
8
2026-10-21 • via Nuitee
A
Andrew • solo_traveller • us
7
Decent location if you’re in town for an event and don’t need to be in the hotel room long
Pros:

Location to downtown

Cons:

The water heater was slow and hard to get hot in the shower

2026-10-19 • via Nuitee
P
Pamela • couple • us
9
2026-10-12 • via Nuitee
D
Diane • solo_traveller • us
9
Cons:

Wish the pool was open.

2026-10-10 • via Nuitee
T
Theisen • solo_traveller • us
8
Pros:

The young lady at the front desk was exceptional

Cons:

Bed was a little firmer then I like

2026-09-19 • via Nuitee
E
Edwin H • family_with_children • us
9
Very comfortable!
Pros:

Fresh scrambled eggs for breakfast.
I wish they would have supplied sausage or bacon

Cons:

toilet had a leak. We let the desk know so they could have maintenance fix before next guest

2026-09-17 • via Nuitee
L
Lynn • extended_group • us
1
Cons:

I got there and was told that they were overbooked and they don’t know how Booking.com was able to give me a reservation. But there was no room available. I had to look elsewhere.

2026-09-15 • via Nuitee