Quality Inn & Suites Mt Chalet

Hotels
•
Quality Inn
7.9 (414 reviews)
834 Highway 441 South , Clayton , us
+1 762-799-8005

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Good breakfast variety
Helpful staff
Cons:
Uncomfortable beds
Odor issues
Cost too high for value

Categories

Cleanliness
8.23
The room was clean, but there were some cleanliness issues noted in reviews regarding odor and maintenance.
Service
7.7
Mixed reviews on service; while some staff were helpful, there were also issues with staff not assisting properly.
Location
8.74
Positive sentiment about the location being quiet, close to attractions and restaurants.
Room Quality
7.69
Rooms were generally clean and remodeled but there were complaints about not receiving the reserved room type.
Amenities
7.22
Amenities were sufficient but some complaints about breakfast quality and uncomfortable beds.
Value for Money
7.18
Cost was high for what was offered, as noted by several reviewers.
Food and Beverage
8.23
Breakfast received positive reviews for variety and quality, despite some minor complaints.
Overall Experience
8.2
General sentiment indicates a good experience, though with notable room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:06

Property Description

Full-Service Amenities
The Quality Inn & Suites Mt. Chalet offers a range of complimentary services, from a delicious continental breakfast to free local calls, ensuring a comfortable stay for all guests.

Luxurious Room Features
Indulge in the spacious guest rooms equipped with convenient amenities such as refrigerators, microwaves, and even whirlpool bathtubs and fireplaces in select rooms, providing a touch of luxury and relaxation.

Outdoor Recreation and Nearby Attractions
Located near the Great Smokey Mountains, guests can unwind by the seasonal outdoor pool or explore nearby attractions like Tallulah Gorge State Park and Andy's Trout Farm, making it the perfect destination for both leisure and adventure seekers.

Book your stay at Quality Inn & Suites Mt. Chalet now and experience a perfect blend of comfort and adventure!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

7.9
Based on 414 reviews
Cleanliness: 8.23
Service: 7.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.2
P
Paul • couple • us
4
Ok but not great. OK for one night in small town
Pros:

Location, second floor

Cons:

Bed was hard.. no box spring only a platform.
Plumbing leaked around toilet clean water
AC airblower too loud kept us awake
Carpet was wet in spots around desk chair
Very loud traffic noise all night

2026-09-11 • via Nuitee
N
Natalia • couple • fi
10
comfortable, clean and quiet place
Pros:

Everything. The room was clean, quiet, well-equipped. There was a fridge, a coffee maker, a microwave. The mattresses were indeed on the harder side, but still very comfortable. Comfortable pillows and blankets too. Breakfast was great - it had good orange juice, good coffee, sandwiches, cereal, yogurt, variety of pastry and more. Staff was very friendly and helpful. It was possible to walk to a few nearby restaurants and cafes.

2026-09-07 • via Nuitee
W
William • extended_group • us
8
2026-09-07 • via Nuitee
A
Angelina • couple • us
8
2026-09-06 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Great hotel in the best location
Pros:

Very clean, smelled clean as soon as you walked in the room, completely stocked room. Staff was very helpful and friendly. The hotel is in the perfect location, surrounded by restaurants, shops, gas stations and just minutes from Downtown Clayton, making our trip super easy. Great hotel for the price.

Cons:

There wasn't anything to dislike, the only issue with our room was that the tub wasn't draining but it didn't affect our stay and the staff was alerted and seemed concerned. Since this was around the time we were leaving, I'm not sure if it was addressed.

2026-09-06 • via Nuitee
M
Michael • couple • us
10
2026-08-18 • via Nuitee
F
Freddy • solo_traveller • us
7
2026-08-12 • via Nuitee
H
henning • family_with_children • de
5
Nicht wirklich empfehlenswert
Pros:

Die Lage

Cons:

Der Pool war nicht nutzbar. Das war einer der Hauptgründe, warum ich dieses Unterkunft gebucht habe.
Der Zimmergeruch war sehr unangenehm.

2026-08-08 • via Nuitee
D
Debra • couple • us
8
Very Nice Stay
Pros:

Pretty good hot & cold breakfast items.

2026-08-06 • via Nuitee
S
Sylvia • couple • nl
6
2026-07-25 • via Nuitee
M
Michele • couple • us
9
2026-07-13 • via Nuitee
B
Berry • solo_traveller • us
8
Pros:

We always stay here when we go to the mountains

Cons:

We were hoping to swim because it was very hot, unfortunately the pool was not in working order! Sad face!!

2026-07-10 • via Nuitee
B
beautifulblurr • Business
10
Top Quality Hotel
Pros:

This Quality Inn is of top quality all together. From the personable and wonderful staff to the cleanest rooms. A trustworthy maid service as well since I've left my laptop in the room and received a call directly after checking out to let me know that it would be locked up for safe keeping the office till I could return pick it up. I highly recommend myself to traveling for. Large TVs and super comfortable linen.

2026-07-07 • via Tripadvisor
J
Joanne • couple • us
8
Grateful for a place to stay that had quiet.
Pros:

It’s right in the heart of things and they work hard to get you everything you need.

Cons:

They have no idea what to do with their pool filled with algae.

2026-07-07 • via Nuitee
S
Sherry • couple • us
8
Everything/Everyone was great but the hard bed
Pros:

Staff was great and the room was clean

Cons:

The bed was the hardest bed i have ever slept on in my life

2026-07-05 • via Nuitee
R
Rampey • solo_traveller • us
3
Will not stay again
Pros:

Location

Cons:

The room was no where near what the online photos represent. The odor in the room smelled like insense had been used in it. Said online there was a pool, however the pool was "broken."

2026-07-04 • via Nuitee
B
Barbara J • couple • us
10
Great
Pros:

Quiet, clean, breakfast

Cons:

Bed too high, but comfortable

2026-07-04 • via Nuitee
P
Planzer • couple • us
10
2026-07-02 • via Nuitee
B
Bishop • family_with_children • us
8
Good
Pros:

It is quiet and convenient

Cons:

The pool was broken. I wish we could have known this in advance

2026-06-29 • via Nuitee
J
jdlugosh1 • NONE • Spring, Texas
2
June
Pros:

The beds were very uncomfortable, a mattress on a metal box and the pool was green. The curtains would not close all the way.

2026-06-28 • via Tripadvisor