Gothia Towers & Upper House

Hotels
8.3 (13457 reviews)
Mässans Gata 24 , Gothenburg , se
+46 31 708 82 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast options
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.69
Concerns regarding cleanliness were raised, including dirty furniture and room not well cleaned.
Service
8.66
Generally satisfactory service, though some complaints about staff response were noted.
Location
9.2
Multiple mentions of great location close to transport and attractions.
Room Quality
8.15
Rooms mentioned as nice but with some issues like small size.
Amenities
8.18
Amenities were generally good with some room for improvement.
Value for Money
7.64
Several guests felt the price exceeded the value provided.
Food and Beverage
8.19
The breakfast received mixed reviews, with praises for quality but issues with availability.
Overall Experience
8.66
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 20:52

Property Description

Luxurious Accommodation Options
Experience a range of tastefully decorated rooms at Gothia Tower's two hotel concepts, perfect for all types of travelers from standard rooms to extravagant suites.

Dining Variety
Indulge in the culinary delights at four on-site restaurants offering everything from takeaway to fine dining experiences, complemented by several bars including a sky bar with stunning city views.

Relaxation and Wellness
Unwind at the well-equipped gym or pamper yourself at the exclusive spa at Upper House with sauna, steam room, hot tub, and a variety of rejuvenating treatments. Spa access included with Upper House bookings.

Important information:

Please note, If you book a room at Upper House, entrance to the spa is included.

If you book a room at Gothia Towers, you can book spa entrance according to availability with an additional fee.

The age limit to visit the Upper House Spa is 18 years, or 15 years if accompanied by legal guardian.

Please note the age of the children in the Special Requests box when booking.

You are encouraged to make a table reservation and book parking space in advance. After booking, you will receive instructions from Gothia Towers Hotel via email.

When booking 9 or more rooms, different policies and additional supplements may apply.

Please note that the name on the credit card has to match the name on the ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-10-01 until 2026-09-28
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Location

Guest Reviews

8.3
Based on 13457 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
C
Caroline • couple • se
5
Läget är bra men med tanke på priset så ska man kunna förvänta sig en bättre standard
Pros:

Läget och de allmänna utrymmena

Cons:

Dåligt städat, speciellt badrummet med hår i dusch och vask och en icke helt rengjord toalettstol.

2026-08-29 • via Nuitee
C
Caisa • couple • se
9
2026-08-29 • via Nuitee
A
Adrian John • solo_traveller • gb
3
2026-08-29 • via Nuitee
S
Sylves • solo_traveller • fr
10
Pros:

La vue était magnifique., le Spa, la piscine splendide

2026-08-29 • via Nuitee
R
Rune • extended_group • no
9
2026-08-29 • via Nuitee
R
Rosemary • extended_group • gb
5
Pros:

Location

Cons:

Breakfast room, bars, staff

2026-08-29 • via Nuitee
Y
Ye • couple • se
9
2026-08-29 • via Nuitee
U
Ulrika • solo_traveller • se
10
2026-08-29 • via Nuitee
E
Ekberg • solo_traveller • se
10
2026-08-29 • via Nuitee
M
Markus • solo_traveller • de
8
Da gibt es nichts zu bemängeln, außer das mit den Fenstern
Pros:

Das Service an der Rezeption und das Zimmer Personal sowie im Frühstücksraum das war schon super.

Cons:

Also, was halt ein absolutes nogo ist das ist aber sicher bauartbedingt, dass man die Fenster nicht öffnen kann!

2026-08-29 • via Nuitee
J
Jørgen • solo_traveller • no
8
2026-08-28 • via Nuitee
J
Juan Francisco • couple • es
10
Hotel ideal para alojarse
Pros:

Todo, no hubo nada negativo, todo perfecto.

Cons:

Todo bien, todo positivo

2026-08-28 • via Nuitee
I
ibrahim • couple • tr
9
2026-08-28 • via Nuitee
P
Peter • family_with_children • se
10
Perfekt 👌🏻
Pros:

Läget och miljön 😁😁

2026-08-28 • via Nuitee
H
Helena • solo_traveller • se
10
2026-08-28 • via Nuitee
Z
Zakaria • couple • se
7
2026-08-28 • via Nuitee
T
Tadeusz • solo_traveller • pl
9
2026-08-28 • via Nuitee
J
Joaquin • extended_group • es
10
Sueño en la tierra
Pros:

Instalaciones, ubicación, limpieza, atención personal, oxígeno

Cons:

Que no lo tengamos en España

2026-08-28 • via Nuitee
A
Anders • solo_traveller • se
8
Jag bara sov där. Va ut på jobb.så hann inte något
Pros:

Bra

2026-08-27 • via Nuitee
L
Lynsey • couple • gb
10
Pros:

Good location, friendly staff and beautiful hotel.

2026-08-27 • via Nuitee