Gothia Towers & Upper House

Hotels
8.3 (13457 reviews)
Mässans Gata 24 , Gothenburg , SE
+46 31 708 82 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast options
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.69
Concerns regarding cleanliness were raised, including dirty furniture and room not well cleaned.
Service
8.66
Generally satisfactory service, though some complaints about staff response were noted.
Location
9.2
Multiple mentions of great location close to transport and attractions.
Room Quality
8.15
Rooms mentioned as nice but with some issues like small size.
Amenities
8.18
Amenities were generally good with some room for improvement.
Value for Money
7.64
Several guests felt the price exceeded the value provided.
Food and Beverage
8.19
The breakfast received mixed reviews, with praises for quality but issues with availability.
Overall Experience
8.66
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 20:52

Property Description

Luxurious Accommodation Options
Experience a range of tastefully decorated rooms at Gothia Tower's two hotel concepts, perfect for all types of travelers from standard rooms to extravagant suites.

Dining Variety
Indulge in the culinary delights at four on-site restaurants offering everything from takeaway to fine dining experiences, complemented by several bars including a sky bar with stunning city views.

Relaxation and Wellness
Unwind at the well-equipped gym or pamper yourself at the exclusive spa at Upper House with sauna, steam room, hot tub, and a variety of rejuvenating treatments. Spa access included with Upper House bookings.

Important information:

Please note, If you book a room at Upper House, entrance to the spa is included.

If you book a room at Gothia Towers, you can book spa entrance according to availability with an additional fee.

The age limit to visit the Upper House Spa is 18 years, or 15 years if accompanied by legal guardian.

Please note the age of the children in the Special Requests box when booking.

You are encouraged to make a table reservation and book parking space in advance. After booking, you will receive instructions from Gothia Towers Hotel via email.

When booking 9 or more rooms, different policies and additional supplements may apply.

Please note that the name on the credit card has to match the name on the ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-10-01 until 2026-09-28
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Location

Guest Reviews

8.3
Based on 13457 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
U
Ulrika • couple • se
8
2026-10-31 • via Nuitee
M
Mikaela • family_with_children • se
8
2026-10-31 • via Nuitee
S
Sofia • family_with_children • se
8
2026-10-31 • via Nuitee
N
Niklas • couple • se
8
2026-10-31 • via Nuitee
D
Daniel • couple • no
10
2026-10-31 • via Nuitee
K
Kine • family_with_children • no
8
2026-10-31 • via Nuitee
E
Eva • couple • se
10
Lyxig vistelse med New York feeling
Pros:

Trevlig personal, mycket god frukost, sköna sängar, härlig utsikt.

Cons:

På kvällen och morgonen var det imma på de stora fönstren. Det var lite synd med tanke på den fantastiska utsikten på våning 24.

2026-10-31 • via Nuitee
M
Mattias • family_with_children • se
1
Hemskt
Pros:

Läget.

Cons:

Första gången vi var där. Förväntningarna var höga. Trångt. Dåligt städade rum. Slitet nån fruktansvärt. 10 min kö till hiss. ”Barn” avdelning, (lekhörna) 4x5 meter på ett av göteborgs största hotell?
Aldrig mer.
Frukosten var ok.

2026-10-31 • via Nuitee
L
Linnea • couple • se
1
Bra läge men dåligt städat och trångt
Pros:

Att det låg nära Liseberg

Cons:

Att det var riktigt dåligt städat inne på toaletten så kändes inte fräscht alls. Sa ifrån två gånger om babysäng före vi fick rummet men ändå ingen babysäng. Väldigt små rum.

2026-10-31 • via Nuitee
M
Meerim • solo_traveller • se
2
2026-10-31 • via Nuitee
A
Allan • couple • se
10
2026-10-30 • via Nuitee
C
Christian • family_with_children • no
10
2026-10-30 • via Nuitee
R
Rebecca • family_with_children • se
2
Pros:

Perfekt läge vid Liseberg.

Cons:

Städningen var hemsk, dålig frukost, stort med mkt gäster. Fick vänta på hissen väldigt länge.

2026-10-30 • via Nuitee
J
Jan-Olof • couple • se
9
2026-10-30 • via Nuitee
T
Therese • family_with_children • se
7
2026-10-30 • via Nuitee
T
Therese • family_with_children • se
8
Pros:

Bra mat, trevlig personal och fina rum

Cons:

Alldeles för svårt att få tag på en hiss. Smutsiga rum, då man inte städat under sängen på måååånga veckor.....

2026-10-30 • via Nuitee
G
Göransson • couple • se
9
2026-10-30 • via Nuitee
M
Michaela • family_with_children • se
8
2026-10-30 • via Nuitee
K
Karin • couple • se
10
2026-10-30 • via Nuitee
U
Ulf • family_with_children • se
9
2026-10-30 • via Nuitee