Gothia Towers & Upper House

Hotels
8.3 (12532 reviews)
Mässans Gata 24 , Gothenburg , se

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast options
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.69
Concerns regarding cleanliness were raised, including dirty furniture and room not well cleaned.
Service
8.66
Generally satisfactory service, though some complaints about staff response were noted.
Location
9.2
Multiple mentions of great location close to transport and attractions.
Room Quality
8.15
Rooms mentioned as nice but with some issues like small size.
Amenities
8.18
Amenities were generally good with some room for improvement.
Value for Money
7.64
Several guests felt the price exceeded the value provided.
Food and Beverage
8.19
The breakfast received mixed reviews, with praises for quality but issues with availability.
Overall Experience
8.66
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 20:52

Property Description

Luxurious Accommodation Options
Experience a range of tastefully decorated rooms at Gothia Tower's two hotel concepts, perfect for all types of travelers from standard rooms to extravagant suites.

Dining Variety
Indulge in the culinary delights at four on-site restaurants offering everything from takeaway to fine dining experiences, complemented by several bars including a sky bar with stunning city views.

Relaxation and Wellness
Unwind at the well-equipped gym or pamper yourself at the exclusive spa at Upper House with sauna, steam room, hot tub, and a variety of rejuvenating treatments. Spa access included with Upper House bookings.

Important information:

Please note, If you book a room at Upper House, entrance to the spa is included.

If you book a room at Gothia Towers, you can book spa entrance according to availability with an additional fee.

The age limit to visit the Upper House Spa is 18 years, or 15 years if accompanied by legal guardian.

Please note the age of the children in the Special Requests box when booking.

You are encouraged to make a table reservation and book parking space in advance. After booking, you will receive instructions from Gothia Towers Hotel via email.

When booking 9 or more rooms, different policies and additional supplements may apply.

Please note that the name on the credit card has to match the name on the ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-10-01 until 2026-09-28
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 12532 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
D
Damseh • solo_traveller • ps
9
Pros:

Amazing view and very friendly staff. The breakfast was good and offered a nice variety of options. However, housekeeping could be improved, as the room was not cleaned thoroughly every day. Additionally, coffee supplies were only provided upon check-in and were not replenished during the stay.

2026-06-20 • via Nuitee
H
Helena • couple • se
9
2026-06-20 • via Nuitee
S
Sofia • solo_traveller • se
9
2026-06-20 • via Nuitee
T
Tariq • family_with_children • no
8
2026-06-20 • via Nuitee
E
Else • family_with_children • se
10
2026-06-20 • via Nuitee
B
Bengt-Åke • couple • se
8
Pros:

Bästa läget

Cons:

Skitiga glas på rummet, spår av tandkräm på glasen.
Ej städat ordentligt, lortiga kuddar i soffan med åtskilliga hårstrån på sen tidigare gäster.

2026-06-20 • via Nuitee
S
Serban • extended_group • ro
10
2026-06-20 • via Nuitee
E
Eva • couple • se
8
2026-06-20 • via Nuitee
O
Ola • extended_group • se
10
2026-06-20 • via Nuitee
E
Elisabeth • family_with_children • se
8
Trevligt
Pros:

Läget

Cons:

Att rummen blir dyrare när det är stora evenemang i staden. Men så upplever jag att alla hotell gör, tyvärr

2026-06-20 • via Nuitee
S
Suzanne • family_with_children • se
9
a great getaway treat when my daughter went to see a concert a Liseberg
Pros:

The view of course - but we chose the room for this very reason - it did not fail us.
It was lovely to have some bubbles and snacks included - although toblerone is more of a treat than a snack - maybe something that goes with the prosecco in future?

Cons:

The breakfast was good, but not quite as exclusive as hoping. The cream was off, and I had to inform the kitchen (which they promptly replaced the bowl) and the omelette was not really an omelette but egg cooked in a pan with filling. it would have been nice with proper latte and cappucino and not a machine to really take it from a good hotel breakfast to something more exclusive - and since they had another breakfast space on a lower floor I was hoping for something a little more.

2026-06-20 • via Nuitee
S
Simon • solo_traveller • gb
10
2026-06-20 • via Nuitee
I
Ivo • solo_traveller • no
9
2026-06-20 • via Nuitee
T
Tim • couple • se
4
2026-06-20 • via Nuitee
F
Frida • couple • se
6
Pros:

Rent och fräscht.

Cons:

Två enkelsängar, svårt att ta hissen när man skulle ner pga upptagna. Stökigt under frukosten, kaffet var inte gott.

2026-06-20 • via Nuitee
A
Aina • couple • se
10
2026-06-20 • via Nuitee
J
Jonas • extended_group • se
10
2026-06-20 • via Nuitee
Y
Yuliya • family_with_children • se
8
2026-06-19 • via Nuitee
B
Bengt • couple • se
9
Pros:

Trevligt rum med väldigt bekväma sängar.

Cons:

Halväten kebabrulle låg kvar i kylen när vi kom dit.

2026-06-19 • via Nuitee
M
Mehlika Meryem • family_with_children • tr
7
2026-06-19 • via Nuitee