Hotel Palma Real

Hotels
•
Independent
7.6 (7 reviews)
Transversal 52 A 20-65 , Cartagena , CO
57-(575) 669-4328

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Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Television in common areas
Free newspapers in lobby
Express check-out
See all facilities

Review Highlights

Pros:
Great location
Cons:
Limited amenities, Expensive food and beverage

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.6
The location was praised by many guests for being great.
Room Quality
7.5
Rooms were comfortable, although some guests mentioned minor maintenance issues.
Amenities
5
Amenities received mixed reviews with some guests liking the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Opinions varied on the value for money with some finding it reasonable given the location, while others felt it was slightly high.
Food and Beverage
5
Food and beverage services had mixed feedback with some guests appreciating the breakfast and restaurant, while others desired more variety.
Overall Experience
7
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 00:52

Property Description

Terrace Views & Amenities: Enjoy stunning views from our terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.

Dining Options: Indulge in a delicious meal at our restaurant or grab a quick bite at the snack bar/deli.

Convenience & Comfort: Benefit from featured amenities including express check-out, complimentary newspapers in the lobby, and a 24-hour front desk, along with free self-parking and a roundtrip airport shuttle service at a surcharge.

Immerse yourself in comfort during your stay in one of our 40 air-conditioned rooms with LED televisions, complimentary wireless internet, and cable programming. Refresh in bathrooms with showers boasting rainfall showerheads.

Book your stay at Hotel Palma Real and immerse yourself in the heart of Cartagena while enjoying our exceptional amenities and breathtaking views.

Important information:

* If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
* Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CTG

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.6
Based on 7 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.6
Room Quality: 7.5
Amenities: 5
Value for Money: 6.9
Food and Beverage: 5
Overall Experience: 7
K
KEVIN BURGOS • couple • co
8
2025-07-30 • via Nuitee
• extended_group • co
10
2025-07-25 • via Nuitee
• family_with_children • co
8
2025-07-17 • via Nuitee
• solo_traveller • co
6
2025-07-03 • via Nuitee
A
Anonymous • review category business travellers • co
8
Very good
Pros:

The location was great.

Cons:

TV service was not available at all.

2025-05-22 • via Nuitee
M
Muñoz • review category business travellers • co
7
Good
2024-03-29 • via Nuitee
F
Fredy
6
Mejorar inmobiliario
Pros:

Las toallas de baño muy viejas y rotas , las habitaciones con daños en la inmobilaria los baños muy feos

2020-01-06 • via Nuitee