The City Hotel & Suites

Hotels
9.2 (387 reviews)
24 Dimokratias , Rethymno Town , gr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Excellent location
Cons:
Limited parking
Noise from the street in some rooms

Categories

Cleanliness
9.34
Overall, the cleanliness was praised as 'very clean' in multiple reviews.
Service
9.81
Staff received high praise, with many reviews highlighting their friendliness and helpfulness.
Location
9.35
The location was frequently mentioned as perfect and optimal for accessing city attractions.
Room Quality
8.8
Rooms were described as nice and modern but with some noise issues in certain ones.
Amenities
8.83
Amenities were adequate, although lack of parking was noted as a concern.
Value for Money
9.29
Generally, reviews imply good value for the quality of stay and services provided.
Food and Beverage
8.84
Breakfast was noted as good but served later than preferred.
Overall Experience
9.31
The overall experience was highly favored with many expressing satisfaction about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:36

Property Description

Luxurious Amenities

The City Hotel & Suites offers a range of luxurious amenities, including a sun terrace with a swimming pool and a shared lounge, perfect for relaxation and socializing. The hotel also provides free WiFi throughout the property, ensuring you stay connected during your stay.

Convenient Services

Guests can enjoy the convenience of services such as an ironing service, tour desk, and luggage storage space. Business travelers will appreciate the hotel's business facilities like fax and photocopying, making it easy to stay productive while on the go.

Prime Location

Located in Rethymno Town, The City Hotel & Suites is surrounded by popular points of interest including the Archaeological Museum of Rethymno, Municipal Garden, and Venetian Harbour. With a paid airport shuttle service available, your travel to and from the hotel is made hassle-free.

Book your stay at The City Hotel & Suites for a luxurious and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 387 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
N
Nol couple nl
9
Pros:

prima ontbijt, lokatie goed bij centrum te lopen, aardig personeel

Cons:

niets

2026-06-26 via Nuitee
S
sylvie solo_traveller fr
9
Un hôtel qui a un bon rapport qualité prix
Pros:

Hôtel récent - possibilté de se garer
Bien placé au calme et pourtant à 10mn à pied du centre.

Cons:

Petit déjeuner un peu trop succinct

2026-06-25 via Nuitee
A
Audrey solo_traveller gb
10
My whole stay was 5 star. Definitely will book again
Pros:

The location. Away from the very “touristy” beach hotels and resorts yet only 15 min walk to everywhere. Ideal position for the Old Town

Cons:

The only negative is where the pool is. There is a small block of apartments overlooking the rear of the hotel and pool area. The sun really only hits around 1pm not before

2026-06-24 via Nuitee
B
Brice couple fr
8
2026-06-21 via Nuitee
T
Tom Roeven solo_traveller nl
9
Pros:

Locatie is ideaal, net buiten de drukte en ligt tussen het strand en het leuke oude centrum in. Verder een modern hotel met leuk en spontaan personeel!

Cons:

Weinig. Maar als ik wat met zeuren alleen de bijzondere lift, voelde alsof hij zo in storing kon schieten.

2026-06-19 via Nuitee
P
Pieter couple be
8
Pros:

Great room. Well equipped and comfortable bed
Breakfast was well equipped
Staff was very friendly, made extra effort to assure us a parking space for the car

Cons:

The pigeons around the swimming pool ... doesn't give a clean impression.
The flying and calling of pigeons can be heard all day

2026-06-10 via Nuitee
N
Natali couple gr
9
2026-06-06 via Nuitee
Łukasz couple pl
10
Pros:

Bardzo miły i kontaktowy personel, w pokoju wszystko co trzeba w tym wygodne łóżko, bardzo dobre śniadania, super lokalizacja - cicho i spokojnie, wszędzie blisko. Hotel ma przed wejściem 4 miejsca parkingowe których nie można zarezerwować ale podczas naszego kilkudniowego pobytu zawsze któreś było wolne po południu.

2026-06-01 via Nuitee
S
Sebastien solo_traveller fr
9
Très bon choix de séjour
Pros:

L’accueil et la gentillesse du personnel très souriant et toujours à l’écoute
Le calme de l’hôtel mail gré un emplacement top 👍 proche du centre ville

Cons:

Rien

2026-05-21 via Nuitee
A
Aurelie couple fr
9
2026-05-18 via Nuitee
M
Monsorez couple fr
8
Cons:

Piscine

2026-05-18 via Nuitee
Y
Yehoram Aviv Abv solo_traveller il
8
Pros:

צוות נפלא שירותי ודואג

Cons:

חדר אוכל קטנטן
קצת רחוק מהטיילת

2026-05-14 via Nuitee
A
Andrea5429 solo_traveller it
10
2026-05-13 via Nuitee
J
jeanne couple fr
9
Très agréable
Pros:

L’accueil personnalisé et très bienveillant. Qualité de la chambre spacieuse, confortable et très bien équipée

2026-05-08 via Nuitee
K
Karientidoy extended_group gr
10
2026-03-01 via Nuitee
N
Nikolaos couple nl
10
2026-02-27 via Nuitee
P
Paul couple nl
9
2026-02-27 via Nuitee
L
Lefteris couple gr
10
2026-02-25 via Nuitee
Αμπράσι extended_group gr
9
Pros:

Είμαι άτομο σε αμαξίδιο και επιτέλους βρήκα ένα κατάλληλο ξενοδοχείο, με ράμπα, το δωμάτιο ήταν άνετο και χωρούσε το αμαξίδιο, επίσης χωρούσε και στο ασανσέρ, το προσωπικό ήταν πολύ φιλικό, ευγενικό και πρόθυμο να βοηθήσει, η τοποθεσία είναι πολύ καλή.

2026-02-23 via Nuitee
A
Athanasssios couple de
8
2026-01-19 via Nuitee