Hyatt Place Nashville Opryland

Hotels
•
Hyatt Place
8 (879 reviews)
220 Rudy Circle , Nashville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.14
Mixed sentiments about cleanliness; some reports of dirty areas.
Service
8.61
Exceptional service highlighted, especially from Chad and Jared.
Location
8.65
Prime location near Grand Ole Opry and attractions.
Room Quality
8.1
Rooms described as big, comfortable, and nice despite some criticisms.
Amenities
7.13
Breakfast lacking in variety; mentioned need for a waffle machine.
Value for Money
8.09
Good value for the quality provided, especially compared to competitors.
Food and Beverage
8.14
Overall positive comments about breakfast and shared treats.
Overall Experience
8.11
Overall positive experience with no major complaints reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:27

Property Description

Luxurious Accommodations
Experience comfort and convenience at Opryland Hyatt Place in Nashville. Each room is equipped with modern amenities like a flat-screen TV, refrigerator, and coffee-making facilities. Relax in style with a hairdryer, safety deposit box, and ironing facilities provided in every room.

Convenient Facilities
Our hotel offers a range of facilities to enhance your stay. Stay active in our fitness center, stay productive in the business center, and enjoy 24-hour assistance from our front desk staff. Whether you're here for work or leisure, we have you covered.

Prime Location
Located just minutes away from top Nashville attractions, including the Grand Ole Opry, Nashville Zoo, and Country Music Hall of Fame, our hotel is the perfect choice for your stay in Music City. Book now and experience the best of Nashville with us.

Important information:

Guests must show a valid photo ID and a credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Free shuttle service to the airport is offered daily from 7 am to 10 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 23, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 879 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.65
Room Quality: 8.1
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
T
THOMAS • family_with_children • us
2
Not impressed
Pros:

Way below Hyatt standards over priced for condition

Cons:

Carpets floors

2026-03-27 • via Nuitee
D
Deborah • couple • us
8
Very comfortable and clean except for pillows were hard.
Pros:

It was very comfortable and clean but your pillows were hard to sleep on.. need more blankets.

Cons:

Need softer pillows and more blankets.

2026-03-27 • via Nuitee
F
Fine • family_with_children • us
8
Not what I was expecting
Pros:

Location was great and so was the staff.

Cons:

Bathroom really small and ceiling was peeling.
On line reviews said breakfast was great, well on my first morning it's was ok but the second day it was terrible. Will not go back for that reason.

2026-03-20 • via Nuitee
L
LaTronda • family_with_children • us
9
Pros:

Chad and all the staff were nice and friendly.

Cons:

Bed was not comfortable, and breakfast was ok

2026-03-16 • via Nuitee
S
Saucier • extended_group • us
9
2026-03-15 • via Nuitee
V
V9195SGstaceyw • NONE • Butler County, Ohio
2
Hyatt Opryland
Pros:

Unkempt and not very clean at all. Not enough staff to accommodate foot traffic. The ice machine was gone from.the 5th floor and the laundry chute was totally exposed which is an absolute liability. It appears as though the owner of the facility cares very little about the building or its condition.

2026-02-16 • via Tripadvisor
V
Vicki • extended_group • us
7
Would stay there again
Pros:

Room was big, breakfast was good

Cons:

Bathroom was TINY, a larger person would have problems getting in and shutting door

2026-02-13 • via Nuitee
R
Ryan • family_with_children • us
1
Pros:

Free breakfast

Cons:

Rooms were nasty and bugs were all over the place in the rooms

2026-02-13 • via Nuitee
L
lcharlesUk • Business
8
Disappointed
Pros:

So I will start with positives. The staff here is amazing. The location is ideal. During my stay there was no internet, no hot water, no housekeeping and my room wasn't clean. I spilled some water took a towel to soak it up and when I picked up the towel the side on the floor was a dirty brown. It was disgusting. To be fair there was a storm, however all of the other hotels had internet and hot water.

2026-01-30 • via Tripadvisor
K
Kari • family_with_children • us
8
Good place for the night
Pros:

The room was nice and big with a separate sitting area with a sectional couch. The free breakfast was good and plenty to choose from

Cons:

The small space for shower and toilet. Daily parking fee

2026-01-28 • via Nuitee
A
april • family_with_children • us
8
Great place. Great ppl. Difficult times.
Pros:

The staff has been great! Kirstan has been kind and accommodating. Breakfast has been amazing. Our room is great for two teenage boys and their parents. Spacious. Big tv. Couch. Pet friendly.

Cons:

No hot water. Third night and I still have not had a shower. We are here in an ice storm and it’s packed with locals who have no power. But no hot water at night has been difficult.

2026-01-28 • via Nuitee
S
Sherneil • family_with_children • us
1
Horrible stay very disappointed
Pros:

The staff had poor attitudes the hot water was out the oranges at breakfast had mold on them half the lights in room did not work I stepped in dog poop on elevator the top devut was stain the pillows were dengy

Cons:

Everything

2026-01-27 • via Nuitee
V
vataylor • Couples
4
BEWARE OF KNOWN THEFT AND VANDALISM NO SECURITY
Pros:

BEWARE!! THE THEFTS ARE STILL HAPPENING!! We stayed January 12-18, 2026. The morning of the 18th we woke up to our car windows being smashed along with several other vehicles in the parking lot. After reviewing previous reviews this has been happening for several months, which means the property is well aware of the situation and has not implemented any security to remedy the problem.

The morning of the incident we were told by the front desk employee, Lee N, that the damage would be covered by their insurance. When I called January 21 to follow up on the claim and spoke with Lee N again he told me the management company Avion would not be covering the damages. I believe we were initially told they would cover the costs to appease us in the moment as I am sure with the history of the vandalism he knew that they were not in fact going to cover any damage. This was our 2nd time staying at this property and we will not be returning. I would not feel safe staying at this property and going to my vehicle alone.

As to the condition of the property, it is ok. The rooms are definitely a little tired and the bathrooms are tiny. The location and our Hyatt points were the reason we chose the property.

2026-01-26 • via Tripadvisor
A
akA1017JK • Business
2
Not the Hyatt Experience You’d Expect
Pros:

This property does not reflect the standard expectations of a Hyatt property. The rooms are outdated, several fixtures did not work properly (including the shower faucet), and overall maintenance was lacking during our two-night stay. At best, this was a low-level hotel or motel experience, and expectations should be adjusted accordingly.

2026-01-25 • via Tripadvisor
M
Moss • couple • us
10
Pros:

Location

2026-01-25 • via Nuitee
S
Stephanie • family_with_children • us
5
Fair but overpriced
Pros:

Location right off interstate

Cons:

Paying $8+ a night for parking, yet at least 5 break ins occurred during my stay. Hotel rooms could use a big upgrade (lights, bathrooms, carpet in elevators)

2026-01-20 • via Nuitee
R
Rebecca • couple • us
7
2026-01-19 • via Nuitee
M
Mark • solo_traveller • us
10
Excellent hotel with a great staff.
Pros:

Staff was courteous and helpful. Continental breakfast, and coffee maker in the room.

Cons:

Better pillows.

2026-01-19 • via Nuitee
P
Paulette • family_with_children • us
7
2026-01-19 • via Nuitee
C
Cyn • solo_traveller • us
10
2026-01-19 • via Nuitee