NH Collection Bogota Hacienda Royal

Hotels
•
NH Collection
9.4 (985 reviews)
Calle 114 No. 6-02 , Bogotá , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Noise from adjacent rooms
Humidity in bedrooms
Limited amenities

Categories

Cleanliness
8.43
Clean but mentioned some discomfort due to noise and humidity.
Service
9.9
Staff were consistently friendly, helpful, and attentive throughout the stay.
Location
9.94
Outstanding location in Usaquén with beautiful surroundings and convenient access.
Room Quality
9.39
Spacious, well-designed rooms with great amenities.
Amenities
8.92
Nice amenities but some limitations mentioned such as no heating.
Value for Money
9.38
Excellent value for the level of comfort and service provided.
Food and Beverage
9.43
Quality food and drink options enhanced by discounts during the stay.
Overall Experience
9.8
A highly recommended stay with a great balance of comfort and quality service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:41

Property Description

Luxury and Relaxation in Bogota

Spa, Gym, and Fine Dining: Indulge in a rejuvenating experience at our spa, sauna, Turkish bath, and well-equipped gym. Enjoy a delectable meal at Dominique’s Restaurant with its international dishes.

Comfortable Accommodations: Stay in our soundproofed rooms with cable TV, work desk, and private bathroom. Upgrade to rooms with a spacious seating area for extra comfort.

Convenient Location: Located in a tranquil residential area, near the Teleport Business Center and a short drive from Bogota’s financial and entertainment district.

Experience luxury and convenience at NH Collection Royal Hacienda. Book your stay now for a memorable Bogota getaway.

Important information:

As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodations plus service).
Permit must be shown upon arrival. Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy.
Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 154000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 985 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
D
Duran • couple • co
9
2026-03-07 • via Nuitee
D
DARIO • solo_traveller • es
8
2026-03-07 • via Nuitee
M
Manuel • couple • us
5
Stay was so so
Pros:

Location was ok if you wanted to stay close to Usaquen

Cons:

Music specially at night at the restaurant, not appropriate for a relax dinner . Sounded more for a discotheque
Also the carpet in the room was dirty and old . It looks that the rooms need a renovation.

2026-03-04 • via Nuitee
A
Andres • couple • co
6
Un hotel catalogado de 5 estrellas no lo es.
Cons:

El hotel no cuenta con parqueadero.
Los colchones son de muy mala calidad

2026-03-03 • via Nuitee
J
José Dorival • couple • br
9
2026-03-01 • via Nuitee
J
Jorge • extended_group • ar
8
Pros:

La ubicación del hotel

Cons:

La tercera cama era un poco incómoda ya que estaba al pasom

2026-03-01 • via Nuitee
J
José Dorival • solo_traveller • br
10
2026-03-01 • via Nuitee
J
John • solo_traveller • ca
10
Very comfortable stay in a character Bogota neighbourhood.
Pros:

Location and property quality. Park setting In Bogota with access to a safe interesting neighbourhood with many restaurants.

Cons:

Distance from the airport and central Bogota mean very long travel times given Bogotá’s heavy traffic

2026-03-01 • via Nuitee
J
Juan Fernando • solo_traveller • co
10
2026-02-28 • via Nuitee
A
alejandra • family_with_children • co
4
Not worth its price - poor value for money
Pros:

Decent, quiet and fairly safe neighborhood. The room was clean and the bed comfortable. Location-wise is good, if you don't plan to visit the main basic touristic attractions of Bogotá.

Cons:

Misleading pricing. I was charged more than the price shown on Booking.com. Only afterward did the hotel say that taxes were not included in the booking rate, which is misleading. In Colombia, any mandatory charges should be clearly disclosed upfront before booking AND all taxes must be included.

The same issue applied to breakfast: the price advertised did not match what was charged on site.

The hotel itself is decent, but the lack of pricing transparency is a dealbreaker. The final amount ended up being significantly higher than expected, and at that price it wasn’t good value for money

2026-02-24 • via Nuitee
R
rodrigosantana2026 • Business • Nuremberg, Middle Franconia, Franconia, Bavaria
10
Great time in Bogotá!
Pros:

Friendly people, delicious breakfast (specially the 'arepas'), room with everything I needed, good shops around.

2026-02-17 • via Tripadvisor
J
JUAN DAVID • couple • co
10
Un hotel extraordinario! Lo tiene todo
Pros:

El desyuno buffet muy rico. El personal extremadamente atento a nuestras necesidades y siempre dispuestos a colaborar. Las instalaciones INCREÍBLES. Desde el olor del lobby hasta el sauna y el turco (que tenía una excelente temperatura). La habitación comodísima, con un balcón que tiene una vista hermosa y muy buen espacio para guardar la ropa y pertenencias. La cama muy cómoda y suave. Como era nuestra noche de bodas, personalizaron la habitación (pagando un paquete adicional) pero les quedó WOW. Con mensajes personalizados, una tarjeta, mucha dedicación en la decoración, botella de vino, fresas con chocolate y late check-out. Todo estuvo increíble.

Cons:

El baño principal de la habitación era un poco estrecho y algo incómodo al momento de bañarse o usar el inodoro, pero nada muy grave. Los precios de minibar excesivamente altos, por eso no lo utilizamos.

2026-02-14 • via Nuitee
S
Silja • couple • ec
10
Stay here!
Pros:

Comfortable and well located

Cons:

The breakfast coffee was bad

2026-02-13 • via Nuitee
C
Carlos Andres • family_with_children • co
6
Buena ubicación - calidad disminuyendo
Pros:

Ubicación.

Cons:

Instalaciones y habitaciones descuidadas, con olores y en estado cada vez más deteriorado. Atención en la recepción al llegar fue muy hostil ante la no disponibilidad de estacionamientos. Mensaje evasivo y agresivo por parte de la persona que nos recibió. En la tarde fue diferente con la recepción de una persona diferente, sin embargo con una actitud fría y estrictamente transaccional.

2026-02-13 • via Nuitee
J
Juan • couple • us
9
2026-02-13 • via Nuitee
A
Alexandra • family_with_children • ch
6
2026-02-08 • via Nuitee
J
jonathanrN3216OX • Business
10
Bogota Trip
Pros:

Excellent environment, food and the accommodation. All the services were very good. Excellent experience!!!

2026-02-02 • via Tripadvisor
M
Miguel • solo_traveller • pe
9
2026-01-31 • via Nuitee
T
Thouraya • extended_group • tn
7
2026-01-31 • via Nuitee
P
paulmG8906VQ • Family • Bognor Regis, Arun District, West Sussex, England
10
Excellent clean safe hotel
Pros:

A very nice comfortable hotel in a very safe area of the city. Rooms were very nice, beds comfortable and excellent staff. Breakfast was very good. A bit out of the way for downtown adventures as the traffic is very busy but excellent for tours out of the city.
Would very much recommend this hotel.

2026-01-25 • via Tripadvisor