NH Collection Bogota Hacienda Royal

Hotels
•
NH Collection
9.4 (972 reviews)
Calle 114 No. 6-02 , Bogotá , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Noise from adjacent rooms
Humidity in bedrooms
Limited amenities

Categories

Cleanliness
8.43
Clean but mentioned some discomfort due to noise and humidity.
Service
9.9
Staff were consistently friendly, helpful, and attentive throughout the stay.
Location
9.94
Outstanding location in Usaquén with beautiful surroundings and convenient access.
Room Quality
9.39
Spacious, well-designed rooms with great amenities.
Amenities
8.92
Nice amenities but some limitations mentioned such as no heating.
Value for Money
9.38
Excellent value for the level of comfort and service provided.
Food and Beverage
9.43
Quality food and drink options enhanced by discounts during the stay.
Overall Experience
9.8
A highly recommended stay with a great balance of comfort and quality service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:41

Property Description

Luxury and Relaxation in Bogota

Spa, Gym, and Fine Dining: Indulge in a rejuvenating experience at our spa, sauna, Turkish bath, and well-equipped gym. Enjoy a delectable meal at Dominique’s Restaurant with its international dishes.

Comfortable Accommodations: Stay in our soundproofed rooms with cable TV, work desk, and private bathroom. Upgrade to rooms with a spacious seating area for extra comfort.

Convenient Location: Located in a tranquil residential area, near the Teleport Business Center and a short drive from Bogota’s financial and entertainment district.

Experience luxury and convenience at NH Collection Royal Hacienda. Book your stay now for a memorable Bogota getaway.

Important information:

As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodations plus service).
Permit must be shown upon arrival. Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy.
Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 154000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 972 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
J
JUAN DAVID • couple • co
10
Un hotel extraordinario! Lo tiene todo
Pros:

El desyuno buffet muy rico. El personal extremadamente atento a nuestras necesidades y siempre dispuestos a colaborar. Las instalaciones INCREÍBLES. Desde el olor del lobby hasta el sauna y el turco (que tenía una excelente temperatura). La habitación comodísima, con un balcón que tiene una vista hermosa y muy buen espacio para guardar la ropa y pertenencias. La cama muy cómoda y suave. Como era nuestra noche de bodas, personalizaron la habitación (pagando un paquete adicional) pero les quedó WOW. Con mensajes personalizados, una tarjeta, mucha dedicación en la decoración, botella de vino, fresas con chocolate y late check-out. Todo estuvo increíble.

Cons:

El baño principal de la habitación era un poco estrecho y algo incómodo al momento de bañarse o usar el inodoro, pero nada muy grave. Los precios de minibar excesivamente altos, por eso no lo utilizamos.

2026-02-14 • via Nuitee
C
Carlos Andres • family_with_children • co
6
Buena ubicación - calidad disminuyendo
Pros:

Ubicación.

Cons:

Instalaciones y habitaciones descuidadas, con olores y en estado cada vez más deteriorado. Atención en la recepción al llegar fue muy hostil ante la no disponibilidad de estacionamientos. Mensaje evasivo y agresivo por parte de la persona que nos recibió. En la tarde fue diferente con la recepción de una persona diferente, sin embargo con una actitud fría y estrictamente transaccional.

2026-02-13 • via Nuitee
J
Juan • couple • us
9
2026-02-13 • via Nuitee
S
Silja • couple • ec
10
Stay here!
Pros:

Comfortable and well located

Cons:

The breakfast coffee was bad

2026-02-13 • via Nuitee
A
Alexandra • family_with_children • ch
6
2026-02-08 • via Nuitee
T
Thouraya • extended_group • tn
7
2026-01-31 • via Nuitee
M
Miguel • solo_traveller • pe
9
2026-01-31 • via Nuitee
K
Kock • couple • aw
9
Excellent
Pros:

El desayuno

Cons:

Para mi todo estuvo bien.

2026-01-25 • via Nuitee
M
Mandeep • couple • ca
4
Pros:

Great location and adequate for hotel but not sure if I would state it’s 5-star

Cons:

Hotels customer support including front desk interaction was disappointing. Did not respond to my queries. Reserved a Junior Suite (King) but was provided a lower tier room at the same rate despite much lower rates online. I can understand if the room I booked is not available but how is this fair to charge for a higher tier that I did not experience.

2026-01-23 • via Nuitee
R
Roland • solo_traveller • de
7
2026-01-22 • via Nuitee
P
Paola • couple • ec
10
Pros:

I loved absolutely everything. The facilities are incredible, modern, and designed to make the entire experience comfortable and enjoyable.

2026-01-21 • via Nuitee
G
Gabriel • extended_group • co
8
2026-01-20 • via Nuitee
C
CESAR AUGUSTO • couple • co
10
2026-01-20 • via Nuitee
J
Jose • couple • cl
8
Excelente hotel con malas almohadas
Pros:

La ubicacion del hotel

Cons:

Las almohadas

2026-01-19 • via Nuitee
G
Giovanny • solo_traveller • co
10
2026-01-19 • via Nuitee
N
Nathan • extended_group • us
8
2026-01-19 • via Nuitee
S
Silvia • family_with_children • pa
8
Cons:

Televisores obsoletos, poco modernos sin smart TV.
Esto deben mejorarlo, he ido varias veces y no lo solucionan.

2026-01-19 • via Nuitee
D
Diana • couple • co
10
Everything was perfect really clean big rooms
Pros:

Everything was perfect really clean big rooms

2026-01-18 • via Nuitee
M
Michael • couple • co
8
2026-01-15 • via Nuitee
N
Nathalia • couple • us
10
2026-01-14 • via Nuitee