NH Collection Bogota Hacienda Royal

Hotels
NH Collection
9.4 (1053 reviews)
Calle 114 No. 6-02 , Bogotá , co

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Noise from adjacent rooms
Humidity in bedrooms
Limited amenities

Categories

Cleanliness
8.43
Clean but mentioned some discomfort due to noise and humidity.
Service
9.9
Staff were consistently friendly, helpful, and attentive throughout the stay.
Location
9.94
Outstanding location in Usaquén with beautiful surroundings and convenient access.
Room Quality
9.39
Spacious, well-designed rooms with great amenities.
Amenities
8.92
Nice amenities but some limitations mentioned such as no heating.
Value for Money
9.38
Excellent value for the level of comfort and service provided.
Food and Beverage
9.43
Quality food and drink options enhanced by discounts during the stay.
Overall Experience
9.8
A highly recommended stay with a great balance of comfort and quality service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:41

Property Description

Luxury and Relaxation in Bogota

Spa, Gym, and Fine Dining: Indulge in a rejuvenating experience at our spa, sauna, Turkish bath, and well-equipped gym. Enjoy a delectable meal at Dominique’s Restaurant with its international dishes.

Comfortable Accommodations: Stay in our soundproofed rooms with cable TV, work desk, and private bathroom. Upgrade to rooms with a spacious seating area for extra comfort.

Convenient Location: Located in a tranquil residential area, near the Teleport Business Center and a short drive from Bogota’s financial and entertainment district.

Experience luxury and convenience at NH Collection Royal Hacienda. Book your stay now for a memorable Bogota getaway.

Important information:

As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodations plus service).
Permit must be shown upon arrival. Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy.
Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 154000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 1053 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
A
Anna extended_group us
10
My stay was just what I needed after a long day of flying.
Pros:

I arrived in Bogota for my son‘s wedding in Villa de Lyeva this weekend. I arrived after a long day of line associates at the Hotel Greeted me & helped me to my room. Took a 45 minute walk this morning and it was absolutely beautiful. The location is perfect. I will be back next week for my return trip and look forward to staying with you again.

Cons:

I wanted to convert dollars to pesos and was unable to do so. They directed me to the mall.

2026-06-26 via Nuitee
M
Maricella extended_group aw
9
2026-06-22 via Nuitee
A
ALESSANDRO couple it
10
Perfetto
Pros:

Tutto

2026-06-22 via Nuitee
M
Michelandrea solo_traveller co
8
Pros:

El personal es muy amable

Cons:

Las instantáneas son muy viejas

2026-06-22 via Nuitee
M
Manuel Darío Carvajal solo_traveller co
5
2026-06-17 via Nuitee
G
Gianni couple it
9
2026-06-14 via Nuitee
W
Wilfried couple nl
9
Goed
Pros:

Locatie

Cons:

Service

2026-06-09 via Nuitee
A
Aquilino family_with_children us
9
Muy comoda y agradable la estadia en el hotel. Muy recomendable.
Pros:

Muy comodo, limpio y el personal muy amable y diligente.
La habitacion tenia una amplia ventana que daba una buena iluminacióna la habitación.

Cons:

La iluminación artificial de la habitacion era pobre.

2026-06-09 via Nuitee
F
freddy couple ve
10
2026-06-09 via Nuitee
C
Camilo family_with_children us
10
Excellent
Pros:

Very nice and a great location.

Cons:

More closet space in the rooms. Terrace is nice but can be dangerous for younger kids.

2026-06-08 via Nuitee
V
Vincent solo_traveller ca
6
Trop cher pour la qualité de la chambre - optez pour une chambre régulière. Bon pour 1 ou 2 nuits.
Pros:

Bien situé. Secteur calme et sécuritaire. Beaucoup de restos sympa dans les environs. tapis dans la chambre très sale. J’ai dû garder mes souliers. La femme de chambre a remis les serviettes salles dans la salle bain pour qu’on les utilise à nouveau. Elles étaient pourtant sur le sol.

Cons:

Services aux chambres très très lent. 45 mins pour un café. Une heure pour un oreiller. Le resto est aussi très lent, j’ai dû aller 3 fois demander au serveur pour qu’on s’occupe de nous. tapis dans la chambre très sale. J’ai dû garder mes souliers. La femme de chambre a remis les serviettes salles dans la salle bain pour qu’on les utilise à nouveau. Elles étaient pourtant sur le sol. J’avais une chambre de luxe avec balcon, par contre le balcon est mal aménagé, que 2 petites chaises carrés pas confortable. À ce prix on s’attend à du luxe. Ce qui n’étais pas le cas.

2026-06-07 via Nuitee
A
adrien extended_group ve
10
Acogedor.
Pros:

Confort, ubicación, vista

2026-06-05 via Nuitee
A
ALESSANDRO solo_traveller it
10
Posto meraviglioso
Pros:

Tutto perfetto

2026-06-02 via Nuitee
V
Verónica extended_group pa
9
2026-05-26 via Nuitee
C
Camila couple co
10
2026-05-25 via Nuitee
J
Jeaneth couple us
9
2026-05-23 via Nuitee
A
Ana couple br
8
2026-05-21 via Nuitee
J
Jhoan Sebastian solo_traveller co
10
Pros:

El desayuno y la ubicación

2026-05-19 via Nuitee
P
Paul solo_traveller us
9
A modern, well equipped hotel with excellent staff, for a reasonable price.
Pros:

Clean, spacious and modern rooms. Friendly and efficient staff. A good mall right next door. Good breakfast.

Cons:

It’s a bit far from the historic center of the city.

2026-05-18 via Nuitee
N
Nikolaus couple de
9
2026-05-17 via Nuitee