NH Collection Bogota Hacienda Royal

Hotels
9.4 (1084 reviews)
Calle 114 No. 6-02 , Bogotá , co
+57 601 6578950

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Noise from adjacent rooms
Humidity in bedrooms
Limited amenities

Categories

Cleanliness
8.43
Clean but mentioned some discomfort due to noise and humidity.
Service
9.9
Staff were consistently friendly, helpful, and attentive throughout the stay.
Location
9.94
Outstanding location in Usaquén with beautiful surroundings and convenient access.
Room Quality
9.39
Spacious, well-designed rooms with great amenities.
Amenities
8.92
Nice amenities but some limitations mentioned such as no heating.
Value for Money
9.38
Excellent value for the level of comfort and service provided.
Food and Beverage
9.43
Quality food and drink options enhanced by discounts during the stay.
Overall Experience
9.8
A highly recommended stay with a great balance of comfort and quality service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:41

Property Description

Luxury and Relaxation in Bogota

Spa, Gym, and Fine Dining: Indulge in a rejuvenating experience at our spa, sauna, Turkish bath, and well-equipped gym. Enjoy a delectable meal at Dominique’s Restaurant with its international dishes.

Comfortable Accommodations: Stay in our soundproofed rooms with cable TV, work desk, and private bathroom. Upgrade to rooms with a spacious seating area for extra comfort.

Convenient Location: Located in a tranquil residential area, near the Teleport Business Center and a short drive from Bogota’s financial and entertainment district.

Experience luxury and convenience at NH Collection Royal Hacienda. Book your stay now for a memorable Bogota getaway.

Important information:

As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodations plus service).
Permit must be shown upon arrival. Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy.
Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 154000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Location

Guest Reviews

9.4
Based on 1084 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
J
Jose • solo_traveller • de
9
2026-08-29 • via Nuitee
M
MARJORIE • solo_traveller • ve
10
Confort y estancia agradable
Pros:

Excelente ubicación, super limpio, el personal muy amable, confort

2026-08-28 • via Nuitee
L
Ludwig • solo_traveller • pt
8
2026-08-28 • via Nuitee
M
mauricio • couple • us
10
Pros:

location. In the santa barbara mall

2026-08-25 • via Nuitee
O
Oscar • couple • co
10
Pros:

servicio

Cons:

nada

2026-08-24 • via Nuitee
C
Carlos • extended_group • es
9
Atencion al cliente
Pros:

El trato de la Directora Carolina Morales y las atenciones del chef de cocina Nicolas. Todo el personal del Hotel.

Cons:

Nada en especial

2026-08-18 • via Nuitee
S
Santiago • couple • pa
10
2026-08-18 • via Nuitee
F
Francisco • couple • co
10
2026-08-17 • via Nuitee
S
Sofia • extended_group • pr
8
2026-08-15 • via Nuitee
A
Andres • solo_traveller • co
10
Pros:

Excelente

Cons:

Todo

2026-08-12 • via Nuitee
J
Jianxiong • solo_traveller • cn
7
2026-08-11 • via Nuitee
C
Carlos • extended_group • es
9
Muy buena experiencia
Pros:

Gran buffet

2026-08-11 • via Nuitee
G
Goy Navas • family_with_children • pa
9
Pros:

El servicio del personal… fue excelente muy profesionales.

Cons:

Un poco el sofá cama

2026-08-05 • via Nuitee
S
Serrano • couple • co
7
Bien pero hace falta mantenimiento
Pros:

la habitación era muy agradable, la comida del desayuno estuvo rica y el personal fue amable. La zona también excelente.

Cons:

el hotel es claramente viejo, y eso no incomoda siempre y cuando todo este en mantenimiento y se note que limpian. Usamos dos veces el turco y el sauna, era parte de la razón por la que elegimos este en particular, y estaba muy dejado, no solo porque era viejo sino porque no estaba bien mantenido. Los baños asquerosos, las toallas tiradas en el piso de otros huéspedes y al otro día todavía seguían ahí, se nota que nunca bajan ni les interesa. Adicional, avisamos varias veces que bajábamos a usar estas instalaciones y no nos ofrecían ni toallas ni bata ni nada, tocó pedirlas, creo que es una obviedad dar eso cuando uno ofrece un servicio de estos. Nos molestó mucho esto.

2026-08-03 • via Nuitee
M
Marcelino • couple • us
7
2026-08-02 • via Nuitee
S
Sergio • solo_traveller • ae
9
2026-07-25 • via Nuitee
K
Karla • family_with_children • gt
5
Pros:

La atención de la mayoría del personal es muy gentil. Son excepcionalmente amables quienes atienden en el restaurante. El menú del desayuno está bien, pero las opciones se terminan temprano.

2026-07-21 • via Nuitee
J
JUAN FRANCISCO • solo_traveller • us
9
2026-07-20 • via Nuitee
J
Jose • family_with_children • co
10
2026-07-20 • via Nuitee
S
Sergey • family_with_children • ae
10
2026-07-19 • via Nuitee