Crystal Inn Hotel & Suites - Salt Lake City

Hotels
9 (4097 reviews)
230 West 500 South , Salt Lake City , US
+1 801-328-4466

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kind and responsive staff
Ideal location
Good breakfast options
Cons:
Cleanliness issues
High pet fees
Uncomfortable bed and pillows

Categories

Cleanliness
7.96
Several reviews mentioned cleanliness issues, including hair on the beds and a moldy bathroom.
Service
9.93
Numerous reviews praised the staff for being accommodating, welcoming, and responsive.
Location
9.47
Multiple mentions of ideal location for visiting attractions and access to transport.
Room Quality
8.42
Mixed feedback with some mentioning comfort issues, especially with beds and pillows.
Amenities
8.45
Some positive remarks about amenities like breakfast and pool, but issues with comfort.
Value for Money
8.91
Comments on high pet fees impacting perceived value, but overall value seen as good.
Food and Beverage
9.46
Breakfast options were frequently highlighted positively by reviewers.
Overall Experience
9.43
Most reviewers expressed high levels of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, and hot tub at Crystal Inn Hotel & Suites – Salt Lake City. Relax and rejuvenate during your stay with us.

Modern Comfort
Enjoy the convenience of free WiFi, flat-screen cable TV, and contemporary furnishings in every room. Experience a seamless blend of style and functionality.

Convenient Location
Located just 15 minutes from Historic Temple Square and the airport, our hotel is the perfect base for exploring Salt Lake City. Book now and experience the best of what the city has to offer at Salt Lake City – Crystal Inn & Suites.

Important information:

100USD covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4097 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
K
Katie • couple • us
1
Pros:

Great location, close to everything . Staff was friendly and helpful.

2026-10-14 • via Nuitee
R
rami • family_with_children • il
10
Pros:

Great facilitiy.
Good location
Free airport shuttle any time is deal breaker.

Cons:

Bed was too soft, the middle was immersed.
We payed full night for late check out at 7 pm.
I think they could be more flexible about it.

2026-10-14 • via Nuitee
J
Jun • couple • fr
9
Very pleasant stay in general
Pros:

The room is quite big , a lot of exits which is quite convenient , airport drop

Cons:

No lotion provided.
a lot of homeless near this area

2026-10-12 • via Nuitee
1
13905813726 • extended_group • cn
10
产完美
Pros:

早餐很好 位置尤其好 可以步行到圣殿广场 旁边就有麦当劳 总之完美

2026-10-12 • via Nuitee
Y
Yuqi • couple • cn
10
很棒的一家酒店
Pros:

酒店位置非常不错，出行方便。客房设施不算狠新，但总体干净，前台服务人员很热情，体验相当不错一家快捷酒店。

Cons:

无

2026-10-12 • via Nuitee
S
Samantha • solo_traveller • us
8
Pros:

The spacious rooms & convenient location.

Cons:

The noise from the HVAC system all night. It's very loud.

2026-10-12 • via Nuitee
J
Jesper Munk • couple • dk
7
Pros:

Tæt på alt. Valuta for pengene

Cons:

Ikke noget

2026-10-12 • via Nuitee
B
BJC • solo_traveller • be
10
Ich würde jederzeit wiederkommen, es hat einfach alles gepasst!
Pros:

Vor allen Dingen die Freundlichkeit und Hilfsbereitschaft der Mitarbeiter ist zu erwähnen! Es wurde einfach alles ermöglicht um den Aufenthalt so angenehm wie möglich zu gestalten!

2026-10-12 • via Nuitee
A
Amy • family_with_children • us
10
Nice place to stay with clean facilities, free parking and great ammenities
Pros:

Central location
Wonderful beds
Clean bathroom with new tub
Pool jacuzzi sauna
Great price
Free parking
Free breakfast

2026-10-12 • via Nuitee
A
Alexandra • couple • fr
7
2026-10-12 • via Nuitee
Y
Yuqi • couple • cn
10
一家很棒的快捷酒店
Pros:

酒店位置优越出入方便，前台接待人员很热情。

Cons:

无

2026-10-12 • via Nuitee
V
Václav • extended_group • cz
10
Maximální spokojenost ve všech ohledech
Pros:

Bazén, sauna a výřivka jsou super. Pokoj veliký, postele pohodlné a snídaně božské!

Cons:

Není co vytknout

2026-10-11 • via Nuitee
D
Dorian Luiz • extended_group • br
9
Ótima relação custo/beneficio.
Pros:

Hotel confortável, muito bem localizado e com boa relação custo/benefício. Produtos de toucador de boa qualidade. Seria minha primeira opção no retorno a Salt Lake.

2026-10-11 • via Nuitee
D
donaldo • extended_group • co
9
regresaria
2026-10-09 • via Nuitee
H
Hyun-Lyung • family_with_children • us
9
good stay
Pros:

breakfast and room

Cons:

locaton

2026-10-09 • via Nuitee
S
Shirong • solo_traveller • cn
9
Pros:

超大的停车场。

2026-10-08 • via Nuitee
J
Juanying • extended_group • cn
9
非常好
Pros:

早餐不错 地点近圣殿广场

Cons:

空调声音有多点响

2026-10-08 • via Nuitee
F
FENG • family_with_children • cn
10
2026-10-08 • via Nuitee
I
Isabelle • couple • be
9
Très bon séjour correspondant à nos attentes
Pros:

L’accueil, la chambre, la propreté, le petit-déjeuner…

Cons:

Rien

2026-10-07 • via Nuitee
T
Tina • couple • us
10
Very nice hotel, the room was spacious, quiet and the breakfast was very good.
Pros:

The layout of the room and the location.

Cons:

N/A

2026-09-19 • via Nuitee