Crystal Inn Hotel & Suites - Salt Lake City

Hotels
9 (3784 reviews)
230 West 500 South , Salt Lake City , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Kind and responsive staff
Ideal location
Good breakfast options
Cons:
Cleanliness issues
High pet fees
Uncomfortable bed and pillows

Categories

Cleanliness
7.96
Several reviews mentioned cleanliness issues, including hair on the beds and a moldy bathroom.
Service
9.93
Numerous reviews praised the staff for being accommodating, welcoming, and responsive.
Location
9.47
Multiple mentions of ideal location for visiting attractions and access to transport.
Room Quality
8.42
Mixed feedback with some mentioning comfort issues, especially with beds and pillows.
Amenities
8.45
Some positive remarks about amenities like breakfast and pool, but issues with comfort.
Value for Money
8.91
Comments on high pet fees impacting perceived value, but overall value seen as good.
Food and Beverage
9.46
Breakfast options were frequently highlighted positively by reviewers.
Overall Experience
9.43
Most reviewers expressed high levels of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, and hot tub at Crystal Inn Hotel & Suites – Salt Lake City. Relax and rejuvenate during your stay with us.

Modern Comfort
Enjoy the convenience of free WiFi, flat-screen cable TV, and contemporary furnishings in every room. Experience a seamless blend of style and functionality.

Convenient Location
Located just 15 minutes from Historic Temple Square and the airport, our hotel is the perfect base for exploring Salt Lake City. Book now and experience the best of what the city has to offer at Salt Lake City – Crystal Inn & Suites.

Important information:

100USD covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3784 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
R
Robert • solo_traveller • us
10
2026-05-16 • via Nuitee
N
Noe • solo_traveller • us
9
2026-05-15 • via Nuitee
T
Tiana • couple • de
8
2026-05-15 • via Nuitee
L
Loic • solo_traveller • fr
8
Pros:

A quelque minutes du centre ville, des transport en commun et des voitures de location

Cons:

Hotel assez ancien mais suffisant pour dormir

2026-05-13 • via Nuitee
N
Nathalie • couple • ca
10
2026-05-13 • via Nuitee
C
Cheyenne • family_with_children • us
7
2026-05-12 • via Nuitee
T
Túrabarátok • solo_traveller • hu
9
2026-05-12 • via Nuitee
B
Braden • couple • us
10
2026-05-11 • via Nuitee
A
Artem • couple • ru
8
Pros:

Хорошее местоположение.

Cons:

Очень слабый завтрак , ровно в 9 отключают аппараты для сока и кофе, ни минутой позже. За 3 дня не было ни одной уборки , даже мусор не выкидывали

2026-05-11 • via Nuitee
P
Patricia • couple • fr
8
Bon séjour de 2 nuits
Pros:

La chambre spacieuse. La piscine et le hall.
Navette pour l’aéroport ou la gare centrale ( à condition de réserver à l’avance)

Cons:

Les couverts en plastique !

2026-05-11 • via Nuitee
T
Trevor • solo_traveller • us
10
2026-05-11 • via Nuitee
J
Juergen • couple • de
8
Pros:

Excellent breakfast selection, friendly staff, large room, located perfectly for a visit to Salt Lake City

Cons:

Needs a little renovation.

2026-05-10 • via Nuitee
S
Sharon • solo_traveller • us
10
Pros:

Muy limpio

2026-05-09 • via Nuitee
W
wilma Berna • family_with_children • py
10
Mi lugar favorito
Pros:

Me encanta el servicio de transporte desde y hacia el aeropuerto, la piscina,el desayuno abundante y variado,el personal muy amable.Emerson muy dispuesto a entendernos con el idioma.

2026-05-09 • via Nuitee
W
wilma Berna • family_with_children • py
10
Pros:

Es un cálido hotel ,nos gusta mucho ,la cama soñada las almohadas estupendas , su desayuno abundante y variado ,el personal muy amables ,el café todo el día es espectacular,y su servicio de traslado sin dudas ,todo muy bueno ,limpio y agradable ,recomendado!!!!

2026-05-09 • via Nuitee
R
Raul • solo_traveller • us
8
bien,podia ser mejor por el precio
Pros:

breakfast

Cons:

pool need more maintenance, gym more space for real exercise and couple more machines

2026-05-09 • via Nuitee
E
Edoardo • solo_traveller • it
7
Pros:

comodità e ubicazione

Cons:

rumore ventola bagno e rumori esterni tipo generatori o ventole

2026-05-09 • via Nuitee
X
Xin • couple • cn
8
2026-05-08 • via Nuitee
K
KrissK. • solo_traveller • ie
8
Pros:

Friendly and very helpful staff, good size od the room, comfortable beds, free parking, good wi-fi.

Cons:

Breakfast options were just ok. A proper cutlery would be nice.

2026-05-08 • via Nuitee
R
Robin • couple • us
9
2026-05-08 • via Nuitee