Crystal Inn Hotel & Suites - Salt Lake City

Hotels
9 (3667 reviews)
230 West 500 South , Salt Lake City , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Kind and responsive staff
Ideal location
Good breakfast options
Cons:
Cleanliness issues
High pet fees
Uncomfortable bed and pillows

Categories

Cleanliness
7.96
Several reviews mentioned cleanliness issues, including hair on the beds and a moldy bathroom.
Service
9.93
Numerous reviews praised the staff for being accommodating, welcoming, and responsive.
Location
9.47
Multiple mentions of ideal location for visiting attractions and access to transport.
Room Quality
8.42
Mixed feedback with some mentioning comfort issues, especially with beds and pillows.
Amenities
8.45
Some positive remarks about amenities like breakfast and pool, but issues with comfort.
Value for Money
8.91
Comments on high pet fees impacting perceived value, but overall value seen as good.
Food and Beverage
9.46
Breakfast options were frequently highlighted positively by reviewers.
Overall Experience
9.43
Most reviewers expressed high levels of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, and hot tub at Crystal Inn Hotel & Suites – Salt Lake City. Relax and rejuvenate during your stay with us.

Modern Comfort
Enjoy the convenience of free WiFi, flat-screen cable TV, and contemporary furnishings in every room. Experience a seamless blend of style and functionality.

Convenient Location
Located just 15 minutes from Historic Temple Square and the airport, our hotel is the perfect base for exploring Salt Lake City. Book now and experience the best of what the city has to offer at Salt Lake City – Crystal Inn & Suites.

Important information:

100USD covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3667 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
F
Franklin • family_with_children • us
8
Mr. Smith
Pros:

I like the location.

Cons:

Sink leaked.

2026-02-27 • via Nuitee
R
Robert • solo_traveller • de
9
2026-02-27 • via Nuitee
S
S • solo_traveller • jp
6
2026-02-27 • via Nuitee
T
Tony • extended_group • gb
7
2026-02-27 • via Nuitee
B
Barbara • couple • us
8
2026-02-26 • via Nuitee
B
Brandy • couple • us
9
Love this hotel and will definitely be visiting again
Pros:

The room with the hot tub was awesome. It was a lot cleaner than the Crystal Inn in Midvalley/Murray. We will definitely go back to this location next time. I was nice having a police officer outside the building all night so that we felt like our vehicle was safe.

Cons:

It was loud until about midnight

2026-02-25 • via Nuitee
M
Monica • couple • au
9
Pros:

The staff & location

Cons:

The wifi keeps dropping out

2026-02-25 • via Nuitee
T
Tawnie • family_with_children • us
10
2026-02-24 • via Nuitee
C
Cynthia • couple • us
10
Would definitely stay here again!!!
Pros:

Bed was very comfortable, the facilities were very clean

Cons:

NA

2026-02-23 • via Nuitee
D
Daniela • family_with_children • us
8
2026-02-23 • via Nuitee
B
Brian • family_with_children • us
9
2026-02-22 • via Nuitee
K
Karen • family_with_children • us
9
Pros:

breakfast, room, and location

2026-02-22 • via Nuitee
G
Garry • family_with_children • us
8
2026-02-22 • via Nuitee
C
Caetano • family_with_children • br
9
2026-02-11 • via Nuitee
M
Matt • extended_group • us
1
Pros:

the location

Cons:

the staff

2026-02-11 • via Nuitee
S
SIMON • solo_traveller • gb
10
Pros:

Excellent well priced hotel

2026-02-10 • via Nuitee
M
M1098DZrichardv • Solo travel
6
Has had its best time but reasonable value for money.
Pros:

Good location to downtown SLC.
Room was smelly and looks a bit rundown, could use a makeover. It was clean though.
Family atmosphere, many small children during the weekend.
Value for money is OK-ish I guess at 150 $ / night.

2026-02-03 • via Tripadvisor
M
melissakR10XN • Family
10
Very convenient to Maverik stadium. Clean room
Pros:

Very convenient to Maverik stadium --Just a walk through the parking lot. Clean large room. Excellent breakfast. Friendly staff

2026-01-30 • via Tripadvisor
K
Kyle • family_with_children • us
10
2026-01-29 • via Nuitee
J
Juan • extended_group • us
6
Pros:

La alberca y el desayuno

Cons:

La resecionista de la noche no fue nada amable y asta me mandaba a otro hotel y no me atendió de buen modo

2026-01-28 • via Nuitee