Crystal Inn Hotel & Suites - Salt Lake City

Hotels
9 (4097 reviews)
230 West 500 South , Salt Lake City , US
+1 801-328-4466

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kind and responsive staff
Ideal location
Good breakfast options
Cons:
Cleanliness issues
High pet fees
Uncomfortable bed and pillows

Categories

Cleanliness
7.96
Several reviews mentioned cleanliness issues, including hair on the beds and a moldy bathroom.
Service
9.93
Numerous reviews praised the staff for being accommodating, welcoming, and responsive.
Location
9.47
Multiple mentions of ideal location for visiting attractions and access to transport.
Room Quality
8.42
Mixed feedback with some mentioning comfort issues, especially with beds and pillows.
Amenities
8.45
Some positive remarks about amenities like breakfast and pool, but issues with comfort.
Value for Money
8.91
Comments on high pet fees impacting perceived value, but overall value seen as good.
Food and Beverage
9.46
Breakfast options were frequently highlighted positively by reviewers.
Overall Experience
9.43
Most reviewers expressed high levels of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, and hot tub at Crystal Inn Hotel & Suites – Salt Lake City. Relax and rejuvenate during your stay with us.

Modern Comfort
Enjoy the convenience of free WiFi, flat-screen cable TV, and contemporary furnishings in every room. Experience a seamless blend of style and functionality.

Convenient Location
Located just 15 minutes from Historic Temple Square and the airport, our hotel is the perfect base for exploring Salt Lake City. Book now and experience the best of what the city has to offer at Salt Lake City – Crystal Inn & Suites.

Important information:

100USD covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4097 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
E
Elżbieta • couple • pl
10
2026-10-31 • via Nuitee
S
Susan • couple • lu
8
2026-10-30 • via Nuitee
M
Mark • couple • us
9
Pros:

Good breakfast. Free shuttle to and from airport.

2026-10-30 • via Nuitee
M
MASAHIDE • solo_traveller • jp
6
2026-10-30 • via Nuitee
P
Paweł • solo_traveller • pl
10
2026-10-30 • via Nuitee
G
Grace • family_with_children • gb
8
Would stay again although breakfast not great
Pros:

Staff were great, room was clean and spacious, pool was warm and large enough and hot tub was nice too

Cons:

The breakfast was quite poor with limited options

2026-10-29 • via Nuitee
T
Thomas • family_with_children • de
7
2026-10-29 • via Nuitee
F
Francesca • couple • it
9
2026-10-28 • via Nuitee
R
Rowan • solo_traveller • us
10
Great stay. Relaxing.
Pros:

Very welcoming atmosphere and cozy

Cons:

Nothing

2026-10-28 • via Nuitee
F
Francesca • couple • it
9
2026-10-28 • via Nuitee
M
Michelle • solo_traveller • dk
10
2026-10-28 • via Nuitee
M
Melker • extended_group • se
9
Pros:

Prisvärt och bra

2026-10-28 • via Nuitee
C
Carolyn • couple • us
9
2026-10-27 • via Nuitee
J
Jim • couple • gb
9
2026-10-26 • via Nuitee
V
Virginie • family_with_children • fr
9
Parfait pour une halte à Salt Lake City.
Pros:

Chambre spacieuse. Place de parking. Excellent petit déjeuner varié et délicieux.

Cons:

Quartier pas très engageant.

2026-10-25 • via Nuitee
C
Cole • couple • us
4
Pros:

staff, breakfast

Cons:

furniture was dated, mattress in bedroom needs to be replaced, bathroom needed some caulking on the tub

2026-10-24 • via Nuitee
L
Lindsey • family_with_children • gb
8
Central location
Pros:

Good location near Temple Square. Comfy queen beds and plenty of choice for breakfast. Husband said the shower was amazing.

Cons:

Had to ask for a map and local information when the couple in front of us were provided with lots of literature during their check in.

2026-10-23 • via Nuitee
T
Tobias Hilbert • family_with_children • de
9
2026-10-23 • via Nuitee
J
JOSE_AMG • couple • co
9
Buena elección
Pros:

Hotel con excelente relación Calidad/Precio. En todo el centro del SLC, amplio parqueadero y gratis, piscina interior que funciona tarde en la noche, personal muy atento

Cons:

Desayuno normal para esta categoria de hotel

2026-10-23 • via Nuitee
J
Jesper Munk • couple • dk
8
Billigt og godt
Pros:

Billigt og godt

Cons:

Ikke noget

2026-10-22 • via Nuitee