Crystal Inn Hotel & Suites - Salt Lake City

Hotels
9 (4097 reviews)
230 West 500 South , Salt Lake City , us
+1 801-328-4466

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kind and responsive staff
Ideal location
Good breakfast options
Cons:
Cleanliness issues
High pet fees
Uncomfortable bed and pillows

Categories

Cleanliness
7.96
Several reviews mentioned cleanliness issues, including hair on the beds and a moldy bathroom.
Service
9.93
Numerous reviews praised the staff for being accommodating, welcoming, and responsive.
Location
9.47
Multiple mentions of ideal location for visiting attractions and access to transport.
Room Quality
8.42
Mixed feedback with some mentioning comfort issues, especially with beds and pillows.
Amenities
8.45
Some positive remarks about amenities like breakfast and pool, but issues with comfort.
Value for Money
8.91
Comments on high pet fees impacting perceived value, but overall value seen as good.
Food and Beverage
9.46
Breakfast options were frequently highlighted positively by reviewers.
Overall Experience
9.43
Most reviewers expressed high levels of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, and hot tub at Crystal Inn Hotel & Suites – Salt Lake City. Relax and rejuvenate during your stay with us.

Modern Comfort
Enjoy the convenience of free WiFi, flat-screen cable TV, and contemporary furnishings in every room. Experience a seamless blend of style and functionality.

Convenient Location
Located just 15 minutes from Historic Temple Square and the airport, our hotel is the perfect base for exploring Salt Lake City. Book now and experience the best of what the city has to offer at Salt Lake City – Crystal Inn & Suites.

Important information:

100USD covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 4097 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
M
Marie christine • extended_group • fr
8
Très bon séjour
Pros:

Les chambres le petit déjeuner la piscine

Cons:

Rien

2026-08-29 • via Nuitee
V
Václav • family_with_children • cz
10
2026-08-29 • via Nuitee
D
Déborah • couple • fr
8
Bon rapport qualité prix.
Pros:

Le confort des chambres, l’emplacement.

2026-08-28 • via Nuitee
M
Maria Lily • couple • pe
10
I want to come back and stay more time
Pros:

Comfortable and great value ! Breakfast is awesome and wifi works well

Cons:

Pool closed due to cleaning but just one day

2026-08-28 • via Nuitee
A
assaf • solo_traveller • il
8
2026-08-28 • via Nuitee
M
Michela • solo_traveller • it
8
2026-08-28 • via Nuitee
D
David • solo_traveller • fr
8
Pros:

La localisation, proche du centre ville ainsi que la superficie de la chambre.

Cons:

Le buffet du petit déjeuner mériterait d'être un peu plus fourni.

2026-08-27 • via Nuitee
W
Wilhelm • solo_traveller • de
10
Pros:

This hotel was excellent and in walking distance to the attractions in Salt lake city.

2026-08-27 • via Nuitee
L
larissa • couple • us
10
Two nights at SLC.
Pros:

Great location. Clean, big rooms, pool and jacuzzi, good breakfast.

Cons:

All was great

2026-08-27 • via Nuitee
J
Jochen • family_with_children • de
8
2026-08-27 • via Nuitee
D
Daniel • solo_traveller • us
7
Pros:

Mis hijos disfrutaron mucho de la alberca

Cons:

Que las avitaciones no estuvieran lo sufiente mente limpia

2026-08-27 • via Nuitee
J
Jochen • family_with_children • de
8
2026-08-27 • via Nuitee
B
Bernadette • family_with_children • at
8
2026-08-26 • via Nuitee
B
Beatrix • couple • de
9
Prima Hotel zum übernachten
Pros:

Sauberes großes Zimmer. Frühstück war sehr gut. Personal sehr nett. Gute, ruhige Lage.

2026-08-26 • via Nuitee
S
Steven • solo_traveller • it
7
2026-08-26 • via Nuitee
C
Catherine • couple • fr
8
Pros:

Piscine et jacuzzi

Cons:

Petit déjeuner moyen (pas de laitage), chambre non faite (poubelles..)

2026-08-26 • via Nuitee
C
Charley • family_with_children • fr
8
Pros:

La taille de la chambre. Le personnel est très accueillant.

Cons:

La piscine (intérieur) est extrêmement froide. A part quelques enfants, je n'ai vu personne s'y aventurer. Le parking est un peu petit, il faut parfois tourner pour trouver une place.

2026-08-25 • via Nuitee
C
Christian • solo_traveller • fr
9
Très bon emplacement pour visiter SLC
Pros:

Le parking gratuit, chambre confortable, lit confortable.
Le petit déjeuné servis avec de vraies assiettes! Mais des couverts en plastiques...
Le personnel nous conseille poir notre visite de la ville.

Cons:

Rien

2026-08-25 • via Nuitee
R
Rosanna • solo_traveller • it
7
Tutto bene
Pros:

È andato tutto bene

Cons:

Forse la piscina era freddina

2026-08-25 • via Nuitee
B
Berit • extended_group • de
9
Wir würden hier wieder buchen
Pros:

Sehr gute Lage, große Zimmer, bequeme Betten

2026-08-24 • via Nuitee