Crystal Inn Hotel & Suites - Salt Lake City

Hotels
9 (4097 reviews)
230 West 500 South , Salt Lake City , US
+1 801-328-4466

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kind and responsive staff
Ideal location
Good breakfast options
Cons:
Cleanliness issues
High pet fees
Uncomfortable bed and pillows

Categories

Cleanliness
7.96
Several reviews mentioned cleanliness issues, including hair on the beds and a moldy bathroom.
Service
9.93
Numerous reviews praised the staff for being accommodating, welcoming, and responsive.
Location
9.47
Multiple mentions of ideal location for visiting attractions and access to transport.
Room Quality
8.42
Mixed feedback with some mentioning comfort issues, especially with beds and pillows.
Amenities
8.45
Some positive remarks about amenities like breakfast and pool, but issues with comfort.
Value for Money
8.91
Comments on high pet fees impacting perceived value, but overall value seen as good.
Food and Beverage
9.46
Breakfast options were frequently highlighted positively by reviewers.
Overall Experience
9.43
Most reviewers expressed high levels of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, and hot tub at Crystal Inn Hotel & Suites – Salt Lake City. Relax and rejuvenate during your stay with us.

Modern Comfort
Enjoy the convenience of free WiFi, flat-screen cable TV, and contemporary furnishings in every room. Experience a seamless blend of style and functionality.

Convenient Location
Located just 15 minutes from Historic Temple Square and the airport, our hotel is the perfect base for exploring Salt Lake City. Book now and experience the best of what the city has to offer at Salt Lake City – Crystal Inn & Suites.

Important information:

100USD covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 4097 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
R
Romane • couple • fr
10
Pros:

Tout était parfait, l’emplacement, le parking, la chambre, le petit déjeuner. Mention spéciale aux équipes à la réception pour leur gentillesse et leur accueil

2026-09-12 • via Nuitee
G
Gabriele • family_with_children • it
8
Breve sosta a Salt Lake
Pros:

Rapporto qualità prezzo

Cons:

Nulla

2026-09-12 • via Nuitee
D
Daria • solo_traveller • gb
8
Pros:

Very comfy bed and large room

Cons:

Que at the breakfast, there should be a different layout. Separate sections with fruit and yogurt and separate section with hot food. It has taken absolute ages to get what I wanted.

2026-09-12 • via Nuitee
B
Baruch • couple • il
9
Pros:

Room was very big, well equipped and clean
Breakfast was not too appealing

location was very covenient

Cons:

Breakfast was very limited in type of food with plastic kitchenware

2026-09-12 • via Nuitee
M
merav • solo_traveller • il
10
Huge room, nice people
2026-09-11 • via Nuitee
M
Marleen • solo_traveller • nl
9
Nice rooms
Pros:

Staff, location, parking, big room

Cons:

Breakfast buffet was basic but that was the case in most hotels we stayed at

2026-09-11 • via Nuitee
B
Betty • solo_traveller • us
10
The staff were the best! Very helpful with everything.
2026-09-11 • via Nuitee
C
Chris • family_with_children • us
10
Pros:

Super Friendly staff and a great breakfast for the family in the morning.

2026-09-10 • via Nuitee
M
Michaela • couple • de
8
2026-09-10 • via Nuitee
E
Etienne • solo_traveller • fr
8
Pros:

Bon emplacement
Piscine sympa

Cons:

Le petit dej décevant

2026-09-09 • via Nuitee
C
Cheng-Yi • family_with_children • gb
10
The room was super big made easy for family traveling.
2026-09-09 • via Nuitee
D
Deborah • couple • us
10
Best city hotel ever!
Pros:

Friendly staff, great location with ample parking & the best “included” breakfast I’ve ever had.

Cons:

No negatives!

2026-09-09 • via Nuitee
R
Rachel • solo_traveller • us
10
Pros:

Loved the location!!

2026-09-09 • via Nuitee
N
NATANPA13 • solo_traveller • fr
8
Hotel bien dans l'ensemble
Pros:

La gentillesse du personnel
L'emplacement pas mal
Les commodités dans la chambre

Cons:

Petit déjeuner moyen
Peu de produit de douche : 1 savon et un mini shampooing pour 2 pour 2 nuits
Le fait que la chambre n'ait pas été faite

2026-09-09 • via Nuitee
F
Fulga • couple • ro
10
O cazare pe care o recomand
Pros:

Camera mare, curată și confortabilă și cu parcare gratuită

Cons:

Micul dejun

2026-09-07 • via Nuitee
G
Giulia • couple • it
7
Pros:

Posizione comoda per andare in centro. Camera ampia e pulita. Parcheggio incluso nel prezzo.

Cons:

La zona, anche se vicina al centro, non ci è sembrata molto sicura. L’hotel si trova accanto a un McDonald e c’erano spesso dei senzatetto nei dintorni dell’ingresso dell’hotel e delle auto. Non ci è piaciuta nemmeno la colazione, salverei solo i pancakes.

2026-09-05 • via Nuitee
C
Charles • couple • us
9
It’s always a pleasure to stay there, and we look forward to our next visit.
Pros:

Top-notch professional staff, fabulous showers, clean and quiet…. We also enjoy a couple of nearby restaurants.

Cons:

Only weakness were the breakfasts, where the food could have been warmer….

2026-09-05 • via Nuitee
A
Andreas • couple • de
8
2026-09-05 • via Nuitee
S
Susan • couple • us
10
2026-09-04 • via Nuitee
D
Dirk • family_with_children • be
10
Goede lokatie
Pros:

Zeer vriendelijk personeel
Goed ontbijt
Perfect gelegen

Cons:

Badkamer beetje gedateerd

2026-09-04 • via Nuitee