Home2 Suites By Hilton Carlsbad, Ca

Upon arrival, we were assigned a room, but immediately after checking in, we discovered that the bathroom floor was completely flooded with water. I brought this issue to the representative’s attention, and she informed us that the room already had a known issue. My concern is: if the hotel was aware of the problem beforehand, why was this room assigned to guests in the first place?

We were then moved to another room, but unfortunately the experience did not improve. The new room was located extremely close to the elevator and heavy foot traffic area, making it very noisy due to guests constantly walking by and talking. In addition, the bed was uncomfortable and very noisy, and the pillows were old, misshapen, and had an unpleasant smell. I requested several replacement pillows, but all of them were in similarly poor condition.

The room itself also appeared not to have been properly cleaned. I have video evidence showing hair left in the room upon arrival.

Overall, I am very disappointed and unhappy with the experience, especially considering the condition of the rooms and the lack of proper quality control.

So many amenities and the breakfast was good

My husband and kids loved the pool ! Especially that pool closes at 10!!! I loved the hot tub and everything in our room was wonderful.

Rooms were nice, kitchenette was well-stocked. Parking was ample.

Outstanding for families. There are games that can be checked out to play in the lobby with plenty of seating. They also offer free doggy snacks for guests with dogs. Adorable!

Free parking, wifi, and breakfast. Three less things I need to worry about with my kids on vacation.

The staff was friendly and helpful. I like that there was a text option set up to ask questions.

I was pleasantly surprised by the breakfast. There are plenty of options for adukts and kids. There were more options than most hotels provide. There were different types of eggs (scrambled, fried, and hard boiled), potatoes, pancakes, waffles, oatmeal, toast, bagels, English muffins, cereal, fruit, turkey bacon, Canadian bacon, and sausage. Coffee, hot tea, hot chocolate, and iced water are available all day.

Close driving distance to beach, flower fields, food hall, downtown.

The space in the room was great! The kitchen facilities were convenient and meet all our needs. Every hotel I've stayed in always has light coming through space between the curtains at night. Hilton has shades instead that blocked out the light and allowed us to get a good night's rest.

Family friendly. Clean and it felt secure and safe

Quiet and convenient location. Great breakfast choices. Clean pool and hot tub. The room we stayed in is also very spacious.

The hotel is very nice & clean. Breakfast was great with a lot of options. The only downfall was the sleeper sofa was so uncomfortable that none of us were able to sleep on it.

Very close to freeway and other points of interest. The grounds are kept very nice. The breakfast area was maintained beautifully also.

Size of the rooms, amenities, close to legoland and Costco, great water pressure and 24/7 hot tea and coffee!

It was very close to Legoland. The room was so spacious! There was a kitchenette with basic dishes, microwave and fridge. We didn’t use any of that, but it all looked clean and new. The built-ins were all new, but felt a bit weird. It was one giant wall of different modular parts. They served good breakfast in the lobby area.

This was my first stay at a Homewood Suites by Hilton, and it was an excellent choice for anyone needing extra space, a full kitchen, and room to spread out—especially for longer stays or families.

What stood out positively :

Exceptionally large, clean, and modern suites with a separate living area, full kitchen (including dishwasher, full-size fridge, stovetop, and microwave), ample storage, and a spacious bathroom.

Dedicated work area and Smart TVs with free HBO/Max streaming.

Free parking—a huge plus!

Convenient 24/7 business center with shared computers.

Solid 24-hour fitness center.

Clean, affordable laundry facilities ($2 per wash/dry cycle).

Easy mobile check-in via the Hilton app—skip the front desk entirely if you prefer.

Pool area with hot tub/spa.

Complimentary 24/7 coffee, tea, and hot chocolate in the lobby.

Pet-friendly policy.

The only real downside was breakfast. The hot items (especially the eggs) were bland and rubbery, and during busy times, the setup becomes chaotic with poor flow and long lines. Honestly, you're better off cooking in your suite's kitchen—it's fully equipped and saves you the hassle.

Overall, highly recommended for extended stays or anyone prioritizing space and self-catering over hotel dining. I'd happily return.

This is our second time coming to visit from Ireland and we absolutely love this hotel and the location. We love the pool, the self service for breakfast, coffee and teas in the foyer and the service is outstanding and the whole place is spotless. The staff are exceptional. Each one is polite, helpful, pleasant, friendly and a pleasure to deal with.