DoubleTree by Hilton West Edmonton

Hotels
•
Doubletree by Hilton
9 (798 reviews)
16615- 109th Avenue , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Variety in breakfast
Cons:
Noisy rooms
High prices
Inconsistent room maintenance

Categories

Cleanliness
8.58
Most reviews mentioned clean rooms but some expressed concern about maintenance issues.
Service
9.55
Consistently praised as amazing and professional in multiple reviews.
Location
9.59
Multiple reviews highlighted the convenient location near shopping and attractions.
Room Quality
8.54
Positive sentiments on room spaciousness, but some complaints on noise and discomfort.
Amenities
9.07
Facilities mentioned were generally enjoyed, but some were cited as missing or not well-maintained.
Value for Money
8.53
Mixed feedback with some guests feeling rates were high for the quality received.
Food and Beverage
9.08
Mostly favorable comments on breakfast and dining options, despite a few complaints.
Overall Experience
9.05
Overall positive experiences but with some mentions of dissatisfaction related to pricing and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:15

Property Description

On-Site Restaurant and Bar
Indulge in delicious cuisine and drinks without leaving the comfort of the hotel at the on-site restaurant and bar.

Modern Amenities
Relax in style with free Wi-Fi, a 42” flat-screen cable TV, and a mini fridge in every air-conditioned room.

Leisure and Business Facilities
Take advantage of the 24-hour indoor pool and fitness center, as well as the convenient business center.

Book now to experience the convenience and comfort of DoubleTree by Hilton West Edmonton.

Important information:

Please note, the hot tub is closed indefinitely.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Proof of vaccination is not required to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 798 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
M
Melissa • solo_traveller • ca
5
Pros:

The room was decent.

Cons:

The staff. The check-in was a pain. They put a huge deposit hold on my credit card. Then they bugged me for weeks afterward, saying they couldn't process the payment on my card... which they ended up taking without any help from me. I'd never stay there again. Terrible service.
The breakfast was garbage. The hotel was full of kids, even sick ones coughing all over the place. Absolutely not worth the money...

2026-05-16 • via Nuitee
M
Matt • couple • ca
9
2026-05-14 • via Nuitee
B
Barbara • couple • ca
9
2026-05-13 • via Nuitee
M
Mandy • family_with_children • ca
8
Excellent place to stay just not to eat.
Pros:

Everything was great with the stay

Cons:

The restaurant was terrible. Staff made us feel like we were inconveniencing them. We left before ordering a drink.

2026-05-12 • via Nuitee
R
Ronald • solo_traveller • nl
10
Pros:

De klantvriendelijkheid en het comfort

Cons:

Betalen voor de koffie in de lobby

2026-05-08 • via Nuitee
E
Eliza • couple • ca
10
It was a very interesting experience
Pros:

Location

2026-05-04 • via Nuitee
V
vivian • couple • ca
10
2026-05-03 • via Nuitee
D
Debbie • couple • ca
10
Pros:

It was very clean and Nariz(sp?) was exceptional.

Cons:

Not a thing

2026-05-03 • via Nuitee
P
Priteshni • extended_group • ca
6
2026-05-01 • via Nuitee
D
Dallas • couple • ca
10
2026-05-01 • via Nuitee
B
Blair • couple • ca
7
Rooms are good, clean and comfortable the restaurant is great, good value, great staff. Definitely recommend it
Pros:

Location

Cons:

Room key didn’t work, something with iIT Needed to be escorted to room which is fine but not ideal.

2026-04-30 • via Nuitee
B
Brittany • family_with_children • ca
8
2026-04-29 • via Nuitee
• family_with_children • ca
10
2026-04-27 • via Nuitee
L
Linda • couple • ca
10
Great stay
Pros:

Location was excellent, restaurant was a great gathering spot with awesome food. Staff were attentive, friendly and helpful.

2026-04-26 • via Nuitee
M
Mircea • family_with_children • ca
10
2026-04-25 • via Nuitee
C
Carey • couple • ca
10
2026-04-19 • via Nuitee
C
Clancey • family_with_children • ca
10
Pros:

I’m beginning to love staying here

Cons:

Nothing

2026-04-19 • via Nuitee
B
Brenda • couple • ca
9
Pros:

Everything was great.

Cons:

Nothing

2026-04-17 • via Nuitee
M
Marian • family_with_children • ca
10
2026-04-14 • via Nuitee
A
Ashley • family_with_children • ca
8
2026-04-14 • via Nuitee