DoubleTree by Hilton West Edmonton

Hotels
•
Doubletree by Hilton
9 (821 reviews)
16615- 109th Avenue , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Variety in breakfast
Cons:
Noisy rooms
High prices
Inconsistent room maintenance

Categories

Cleanliness
8.58
Most reviews mentioned clean rooms but some expressed concern about maintenance issues.
Service
9.55
Consistently praised as amazing and professional in multiple reviews.
Location
9.59
Multiple reviews highlighted the convenient location near shopping and attractions.
Room Quality
8.54
Positive sentiments on room spaciousness, but some complaints on noise and discomfort.
Amenities
9.07
Facilities mentioned were generally enjoyed, but some were cited as missing or not well-maintained.
Value for Money
8.53
Mixed feedback with some guests feeling rates were high for the quality received.
Food and Beverage
9.08
Mostly favorable comments on breakfast and dining options, despite a few complaints.
Overall Experience
9.05
Overall positive experiences but with some mentions of dissatisfaction related to pricing and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:15

Property Description

On-Site Restaurant and Bar
Indulge in delicious cuisine and drinks without leaving the comfort of the hotel at the on-site restaurant and bar.

Modern Amenities
Relax in style with free Wi-Fi, a 42” flat-screen cable TV, and a mini fridge in every air-conditioned room.

Leisure and Business Facilities
Take advantage of the 24-hour indoor pool and fitness center, as well as the convenient business center.

Book now to experience the convenience and comfort of DoubleTree by Hilton West Edmonton.

Important information:

Please note, the hot tub is closed indefinitely.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Proof of vaccination is not required to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 821 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
C
crystal • solo_traveller • ca
10
Pros:

The buffet breakfast

Cons:

No microwaves in the rooms

2026-07-26 • via Nuitee
X
Xieu • family_with_children • vn
9
2026-07-25 • via Nuitee
P
Phillip • couple • ca
2
2026-07-25 • via Nuitee
X
Xiao Xian • couple • ca
4
很一般
Pros:

前台服务员是很有礼貌的。

Cons:

餐厅服务员非常差，连要杯热水都很困难。

2026-07-25 • via Nuitee
S
Sergii • couple • ca
10
2026-07-21 • via Nuitee
A
Andrea • family_with_children • ca
9
2026-07-20 • via Nuitee
M
Moushumi • extended_group • ca
5
2026-07-20 • via Nuitee
J
Janice • couple • ca
7
sore neck
Pros:

Location. Staff were lovely.

Cons:

Several pillows to choose from but they were all awful - I got one and a half hours of sleep and had a sore neck/headache in the morning.
I feel like they could have offered a free bottle of water for the price.
Their system was confused and thought I was staying 2 nights.

2026-07-20 • via Nuitee
A
Amandeep • family_with_children • ca
10
2026-07-19 • via Nuitee
L
Lucinda • couple • ca
4
2nd stay very disappointing
Pros:

Breakfast was ok. Bacon way overcooked/fried. Food was not warm

Cons:

We stayed there the week previously. At that time staff and room were awesome. This time…staff not as friendly, started with cold cookies, beds were not the same, no cups for coffee in room and no packages. Clock was still on previous time..an hour ahead

2026-07-18 • via Nuitee
A
Anita • solo_traveller • ca
9
2026-07-14 • via Nuitee
L
Leoncio • family_with_children • ca
10
2026-07-13 • via Nuitee
B
Bernd • solo_traveller • de
7
2026-07-07 • via Nuitee
M
Mike • couple • ca
10
2026-07-04 • via Nuitee
N
NAN • solo_traveller • ca
10
2026-07-04 • via Nuitee
M
Merrin • couple • gb
10
Nice
Pros:

Beds fab modern clean
Reception excellent

Cons:

All good.more supervision of kids in pool.

2026-07-04 • via Nuitee
A
amira s khalil • solo_traveller • ca
8
2026-06-30 • via Nuitee
D
Dan • solo_traveller • ca
9
Comfortable stay
Pros:

Open friendly atmosphere

Cons:

Nothing everything great

2026-06-29 • via Nuitee
E
Elizabeth • solo_traveller • gb
9
Pros:

Good size rooms. Big indoor pool and fitness area.

Cons:

The rooms and the bathrooms all had sliding doors instead of real doors. Didn't love that.

2026-06-26 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Friendly staff very helpful and a good breakfast!! Wube our waitress was fantastic and hopefully gave our daughter some good lifestyle advice. She is a credit to your company!!

Cons:

Nothing really

2026-06-25 • via Nuitee