DoubleTree by Hilton West Edmonton

Hotels
•
Doubletree by Hilton
9 (754 reviews)
16615- 109th Avenue , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Variety in breakfast
Cons:
Noisy rooms
High prices
Inconsistent room maintenance

Categories

Cleanliness
8.58
Most reviews mentioned clean rooms but some expressed concern about maintenance issues.
Service
9.55
Consistently praised as amazing and professional in multiple reviews.
Location
9.59
Multiple reviews highlighted the convenient location near shopping and attractions.
Room Quality
8.54
Positive sentiments on room spaciousness, but some complaints on noise and discomfort.
Amenities
9.07
Facilities mentioned were generally enjoyed, but some were cited as missing or not well-maintained.
Value for Money
8.53
Mixed feedback with some guests feeling rates were high for the quality received.
Food and Beverage
9.08
Mostly favorable comments on breakfast and dining options, despite a few complaints.
Overall Experience
9.05
Overall positive experiences but with some mentions of dissatisfaction related to pricing and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:15

Property Description

On-Site Restaurant and Bar
Indulge in delicious cuisine and drinks without leaving the comfort of the hotel at the on-site restaurant and bar.

Modern Amenities
Relax in style with free Wi-Fi, a 42” flat-screen cable TV, and a mini fridge in every air-conditioned room.

Leisure and Business Facilities
Take advantage of the 24-hour indoor pool and fitness center, as well as the convenient business center.

Book now to experience the convenience and comfort of DoubleTree by Hilton West Edmonton.

Important information:

Please note, the hot tub is closed indefinitely.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Proof of vaccination is not required to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 754 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
C
Corrina • couple • ca
6
Housekeeping is terrible. Front desk staff was amazing though.
Pros:

Close to dinner theatre and mall

Cons:

Housekeeping was non existent.

2026-04-10 • via Nuitee
A
Auston • family_with_children • ca
8
We were pleasantly surprised at all the amenities available. A hot tub would have suited us as well
Pros:

Great breakfast, was good and lots of variety, friendly staff.

Cons:

I have food senstivities, so I need to be careful. Also, something for on the go, when we left to airport. There was only yogurt and oranges and apples to grab before airport.

2026-03-31 • via Nuitee
B
Bertrand • couple • ca
6
Had an awesome day
Pros:

NA

Cons:

Price

2026-03-30 • via Nuitee
N
Natasha • solo_traveller • ca
10
2026-03-23 • via Nuitee
L
Leslie • couple • ca
10
Would stay again.
Pros:

Very nice decor and furniture in lobby. Food and drink were great. Service was friendly.
Beds and pillows were awesome.

Cons:

There was nothing of concern.
Our bathroom could have been cleaner. Walls and baseboards around toilet area could have used extra attention.

2026-03-21 • via Nuitee
J
James • couple • ca
10
2026-03-21 • via Nuitee
C
Christina • extended_group • ca
10
2026-03-20 • via Nuitee
P
Parsons • couple • ca
9
2026-03-16 • via Nuitee
C
corey • couple • ca
9
2026-03-09 • via Nuitee
C
crystal • couple • ca
10
Pros:

The room and staff are amazing
The breakfast is delicious and the staff in the morning are wonderful and welcoming

Cons:

The price of my room. I stay here all the time and at some point, was hoping for a deal.
The restaurant food during the evening isn't very good and to pricey
Also, why are there no microwaves in the rooms? This is a disappointment

2026-03-05 • via Nuitee
M
Marc • solo_traveller • ca
10
2026-03-03 • via Nuitee
L
Letendre • couple • ca
8
2026-03-01 • via Nuitee
D
David • couple • ca
7
2026-02-28 • via Nuitee
D
Dale • extended_group • ca
9
2026-02-28 • via Nuitee
T
Talis • couple • ca
10
2026-02-23 • via Nuitee
E
Ellery • couple • ca
10
It was an awesome stay and me and my spouse left very happy.
Pros:

I liked the size of the room I had. The staff upgraded me to a larger room for $10.00 which was nice.

Cons:

I paid for Breakfast but was hoping it was more than continental.

2026-02-23 • via Nuitee
T
Tanya • family_with_children • ca
9
2026-02-11 • via Nuitee
D
David • couple • ca
6
ed about water to the room not in it the next day and asked if I could get water complimentary since I’m a Hilton member
Pros:

Very nice

Cons:

Peppery was fine

2026-02-09 • via Nuitee
J
Joyce • couple • ca
7
2026-02-08 • via Nuitee
R
Randal • solo_traveller • ca
8
2026-02-08 • via Nuitee