Royal Hotel West Edmonton, Trademark Collection by Wyndham

Hotels
•
Trademark
8.2 (753 reviews)
10010 178 Street , Edmonton , CA
+1 780-484-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Convenient location
Cons:
Cleanliness issues
Outdated room features
No pool availability

Categories

Cleanliness
7.66
Reviews indicated issues with room cleanliness, including trash left on the floor and dated hallways.
Service
8.93
Staff received numerous compliments for friendliness and helpfulness.
Location
9.17
Guests appreciated the convenient location near major attractions.
Room Quality
7.12
Rooms were spacious but some guests mentioned outdated decor and cleanliness issues.
Amenities
7.65
The absence of a swimming pool was noted; other amenities met expectations.
Value for Money
8.61
Many guests felt they received good value for the price, despite some concerns.
Food and Beverage
8.16
Breakfast was generally praised, though some mentioned extra charges for items.
Overall Experience
8.33
Reviews expressed a mix of satisfaction with location and service, but some complaints affected overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:16

Property Description

Modern Accommodations
The Royal Hotel West Edmonton, Trademark Collection by Wyndham, offers contemporary guestrooms with convenient amenities like coffeemakers and work areas. Unwind after a busy day by watching an in-room movie.

Relaxing Facilities
Guests can enjoy the on-site fitness centre to stay active and refreshed during their stay. After a productive session in the business centre, indulge in a casual meal at Steel's Cafe & Grill, open for breakfast, lunch, and dinner.

Convenient Location
Located just 2 km from West Edmonton Mall and a short drive from Edmonton city centre, this hotel provides easy access to popular attractions. Explore the city with ease, with the Royal Alberta Museum only a 9-minute drive away.

Book your stay at Royal Hotel West Edmonton now for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

8.2
Based on 753 reviews
Cleanliness: 7.66
Service: 8.93
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.33
B
Bram • family_with_children • ca
10
Pros:

Friendliest staff all around. Housekeeping kept everything clean. Front desk was very accommodating and made me feel welcome

Cons:

The lobby is very dark at night time and with the sun setting by 6, it's very dark for the rest of the night.

2026-10-31 • via Nuitee
B
Bonnie • couple • ca
8
2026-10-30 • via Nuitee
G
gabi • family_with_children • ca
8
Pros:

Good room, pet friendly, clean, nice staff

2026-10-30 • via Nuitee
A
Alana • couple • ca
10
2026-10-29 • via Nuitee
K
Kerry • family_with_children • ca
7
Pros:

Lobby upgrades, free parking, good location, reasonable price, friendly staff

Cons:

Not impressed with the housekeeping. Our first room had a small piece of glass on the floor and the front desk staff was very helpful and moved us.

However, the shower/bath fixtures, surround, and curtain in the room they moved us to was also not super clean.

Breakfast was included but was not very good.

2026-10-29 • via Nuitee
D
Danh58 • family_with_children • ca
6
2026-10-28 • via Nuitee
D
Denise Doug • couple • ca
9
Thanks to all the staff that keep that place running smoothly
Pros:

Price of rooms
Clean
Friendly staff
Hot breakfast

2026-10-28 • via Nuitee
A
Angela • couple • ca
10
Comfortable clean friendly environment definitely will stay here again
Pros:

Very clean. Breakfast was fresh and hot and tasty. Rooms nice and clean beads comfortable. All staff very friendly and helpful. And the free afternoon cookies at a front desk were a nice treat And a great location

Cons:

Nothing

2026-10-28 • via Nuitee
J
Juanita • couple • ca
10
Very comfortable, clean room. Free breakfast was excellent. Breakfast staff was exceptional
Pros:

Great location, easy to access, lots of parking

2026-10-28 • via Nuitee
D
Davey • family_with_children • ca
10
Pros:

Rooms nice comfortable, breakfast was good,

Cons:

Check in was kinda slow, special request wen booking the room did not get. Otherwise its nice place to stay..

2026-10-27 • via Nuitee
O
Olivia • couple • ca
8
2026-10-27 • via Nuitee
M
Maisie • solo_traveller • ca
9
Wonderful and would stay here again
Pros:

Close to everything I needed, nice and clean property, all the staff were super patient and wonderful to deal with

2026-10-26 • via Nuitee
S
Serdar • solo_traveller • tr
10
2026-10-26 • via Nuitee
J
Jeff • couple • ca
7
Nice
Pros:

Breakfast was awesome , but online says restaurant closes at 4

Cons:

To much beige

2026-10-26 • via Nuitee
T
Torraville • family_with_children • ca
10
Clean and accommodating hotel with all the amenities.
Pros:

Very clean accommodating hotel with very friendly and helpful staff. Nice little pub and free breakfast! Highly recommended

Cons:

Nothing here to not like

2026-10-25 • via Nuitee
D
Don • couple • ca
9
Pros:

Loved the included breakfast

2026-10-24 • via Nuitee
B
b • family_with_children • ca
9
Pros:

nice neat and clean
Staff is excellent, Price is affordable.

2026-10-24 • via Nuitee
H
Heather and Devin • couple • ca
7
Pros:

It was a nice basic hotel room.
The staff were lovely & the buffet breakfast was good.

2026-10-22 • via Nuitee
J
Jomel • family_with_children • ca
10
2026-10-22 • via Nuitee
R
Robyn • family_with_children • nz
8
Comfortable stay
Pros:

Receptionist very helpful, offered me a wheelchair which was great.
Comfortable beds.

2026-10-21 • via Nuitee