Holiday Inn Express & Suites Miami - Hialeah by IHG

Hotels
•
Holiday Inn Express
8.1 (1979 reviews)
6650 West 20th Avenue , Hialeah , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
Poor breakfast quality

Categories

Cleanliness
6.9
Many reviews indicated dirty rooms and unclean amenities.
Service
9.4
Most staff are described as friendly and helpful, despite some isolated negative experiences.
Location
8.9
Convenient location mentioned positively by multiple reviewers.
Room Quality
7.9
Mixed reviews regarding room condition, including cleanliness and age.
Amenities
7.9
Amenities received mixed responses, with suggestions for improvement on breakfast and seating.
Value for Money
8.4
Value justified mostly by location and amenities.
Food and Beverage
6.9
Numerous complaints about breakfast quality and cleanliness.
Overall Experience
8.5
The overall sentiment reflects a blend of satisfaction and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Convenient Location
Located just off the Palmetto Expressway and across from Palmetto General Hospital, our hotel offers easy access to key destinations.

Modern Amenities
Enjoy our outdoor pool, free WiFi, and daily hot breakfast, ensuring a comfortable and convenient stay for our guests.

Well-Equipped Rooms
Each wood-furnished room features Cable TV, a microwave, refrigerator, work desk, and coffee-making facilities, providing all the comforts of home.

Book your stay at Holiday Inn Express Hotel & Suites Miami - Hialeah, an IHG HotelMiami - Hialeah for a relaxing and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1979 reviews
Cleanliness: 6.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 6.9
Overall Experience: 8.5
R
Roberto • family_with_children • cl
3
Pros:

La ubicación

Cons:

El aseo fue desprolijo, las instalaciones están viejas y descuidadas.

2026-02-14 • via Nuitee
N
Nathalie • couple • fr
10
Bon hôtel
Pros:

RAS bonne literie bon petit déjeuner

2026-02-13 • via Nuitee
J
J R • family_with_children • us
10
2026-02-13 • via Nuitee
S
Sebastian • family_with_children • ar
8
Buen lugar para estancias cortas. Cerca del aeropuerto.
Pros:

Excelente desayuno. Camas cómodas y atención general del personal.

Cons:

Limpieza de paredes de los baños (moho).

2026-02-13 • via Nuitee
A
Arnal • couple • us
5
Pros:

Ubicación

Cons:

El olor en la habitación

2026-02-13 • via Nuitee
G
Graciela • solo_traveller • ar
8
Cons:

Lo ruidosa que es la autopista, muy molesta.

2026-02-10 • via Nuitee
T
Thomasina • extended_group • us
8
Overall good stay and will stay again.
Pros:

Breakfast was good and room was clean and ready when we arrived.

Cons:

The elevator kept breaking down. Kept switching from one to the other.

2026-02-09 • via Nuitee
S
samy • extended_group • fr
6
Pas content
Pros:

J’avais réservé et payé pour 3 personnes le lit pour la troisième personne n’était pas fait et en plus le petit déjeuné a fermé à 9h30 ce qui est trop tôt

Cons:

Petit déjeuné fermant plus tard et que la chambre soit prête pour le nombre de personne réservé et payer

2026-02-09 • via Nuitee
B
Betsey • family_with_children • us
10
2026-01-31 • via Nuitee
J
John • family_with_children • us
1
Awful! Horrible place.
Pros:

We stayed in 2 rooms and both were filthy. Pull out couch bed was stained, the showers were moldy and the locks on both front door needed to be moved back and forth just to open the door. A pack of Roosters were in the back of the hotel making noises at 4am until 8am

Cons:

The place should be demolished. Everything is old and rundown.

2026-01-30 • via Nuitee
R
Rüdiger • couple • de
1
Schlechtes Personal, unflexibel und sehr unfreundlich. Ich würde hier nicht wieder kommen.
Pros:

Gute Parkmöglichkeiten, gut ausgestattetes Zimmer, gutes Frühstück

Cons:

Die Rezeptionistin Stefane war sehr unfreundlich und aggressiv. Wir fragten freundlich nach einer Möglichkeit vor 15:00 ein Zimmer zu beziehen, weil wir einen Nachtflug hinter uns hatten. Ihre Antwort war: Frühestens um 14:30. Es gab keine Bemühungen oder weitere Erklärungen. Obwohl Gäste ab 8:00 abreisten und ab 9:00 das Reinigungspersonal begann.
Im Zimmer gab es Flecken auf einem Stuhlbezug und lange graue Haare im Bad auf dem Bett.

2026-01-30 • via Nuitee
M
Megan • couple • us
6
Cons:

Room wasn’t completely clean. Hair in the shower and also on the sheets.

2026-01-30 • via Nuitee
E
Emily • couple • es
10
2026-01-29 • via Nuitee
T
Tracy • solo_traveller • us
8
2026-01-29 • via Nuitee
C
Carrasco • family_with_children • cl
8
2026-01-29 • via Nuitee
J
John • solo_traveller • us
8
2026-01-29 • via Nuitee
C
Carolina • family_with_children • es
8
Perfecto para estancias cortas
Pros:

El desayuno muy bien y la habitación era bastante amplia y estaba muy limpia.

Cons:

Nada

2026-01-26 • via Nuitee
M
Miguel Edo • couple • cr
10
2026-01-26 • via Nuitee
D
Dona • couple • us
8
2026-01-24 • via Nuitee
C
Cornelia • extended_group • ca
7
2026-01-24 • via Nuitee