Holiday Inn Express & Suites Miami - Hialeah by IHG

Hotels
•
Holiday Inn Express
8.1 (2070 reviews)
6650 West 20th Avenue , Hialeah , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
Poor breakfast quality

Categories

Cleanliness
6.9
Many reviews indicated dirty rooms and unclean amenities.
Service
9.4
Most staff are described as friendly and helpful, despite some isolated negative experiences.
Location
8.9
Convenient location mentioned positively by multiple reviewers.
Room Quality
7.9
Mixed reviews regarding room condition, including cleanliness and age.
Amenities
7.9
Amenities received mixed responses, with suggestions for improvement on breakfast and seating.
Value for Money
8.4
Value justified mostly by location and amenities.
Food and Beverage
6.9
Numerous complaints about breakfast quality and cleanliness.
Overall Experience
8.5
The overall sentiment reflects a blend of satisfaction and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Convenient Location
Located just off the Palmetto Expressway and across from Palmetto General Hospital, our hotel offers easy access to key destinations.

Modern Amenities
Enjoy our outdoor pool, free WiFi, and daily hot breakfast, ensuring a comfortable and convenient stay for our guests.

Well-Equipped Rooms
Each wood-furnished room features Cable TV, a microwave, refrigerator, work desk, and coffee-making facilities, providing all the comforts of home.

Book your stay at Holiday Inn Express Hotel & Suites Miami - Hialeah, an IHG HotelMiami - Hialeah for a relaxing and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2070 reviews
Cleanliness: 6.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 6.9
Overall Experience: 8.5
C
Celia • family_with_children • us
4
Cons:

Vétusté propreté

2026-05-23 • via Nuitee
L
luis • solo_traveller • es
8
2026-05-23 • via Nuitee
J
julian • couple • us
7
Pros:

Espacios muy bien distribuidos

Cons:

El internet es muy malo y las TV son viejas no son smart para una estadía larga no son buenas. La variedad en desayuno fue muy básica

2026-05-22 • via Nuitee
I
Ivan Mendizabal Saravia • couple • gt
8
Suficiente para lo necesario
Cons:

Los elevadores frecuentemente no estaban funcionando ambos, eso generaba mucha espera, si no estaba descompueso uno estaba descompuesto el otro.

2026-05-21 • via Nuitee
J
JANA • solo_traveller • co
7
2026-05-21 • via Nuitee
A
AGNI MICHELLE • couple • do
3
Experiencia q no repetiría
Pros:

Las camas son bastante cómodas.

Cons:

Muy viejas las instalaciones, muy sucio. Necesita acondicionamiento. El precio está muy por encima de lo que ofrecen. El desayuno horrible.

2026-05-20 • via Nuitee
O
Oscar • couple • us
10
2026-05-18 • via Nuitee
N
NONA • solo_traveller • us
9
THE DAY WAS NICE
Pros:

THE HOTEL WAS CLEAN

Cons:

THE FOOD WAS NOT GOOD, NO MEAT

2026-05-14 • via Nuitee
A
Anishka • solo_traveller • bs
10
2026-05-14 • via Nuitee
J
John • solo_traveller • us
2
Won’t be back….
Pros:

Breakfast was actually very good

Cons:

It is run down. Room was next to the highway and the window didn’t close tight so it was loud. A bright highway sign in my window all night. The shower was Lo Flo… tv was small and old. Everything is old

2026-05-13 • via Nuitee
F
Fátima Inmaculada • family_with_children • es
9
Pros:

Ubicación

2026-05-13 • via Nuitee
M
Miguel Angel • family_with_children • es
4
Mala
Pros:

Las camas y el desayuno

Cons:

La limpieza
El estado del hotel, de la puerta de la habitación, del ascensor.
Fallo continuo de la tarjeta de la habitación
Animales en la piscina

2026-05-12 • via Nuitee
O
Olivares • family_with_children • us
10
2026-05-12 • via Nuitee
A
Alain • solo_traveller • us
9
Pros:

La locación

Cons:

La ropa de cama no olía agradable

2026-05-11 • via Nuitee
L
Luz Maria • solo_traveller • ve
10
Pros:

Todo estuvo bien, gracias

2026-05-10 • via Nuitee
F
fonticiella • solo_traveller • fr
10
2026-05-09 • via Nuitee
M
Mathilda • family_with_children • dk
5
2026-05-05 • via Nuitee
J
Jakevia • couple • us
5
Breakfast wasn’t good at all bacon was half cooked fruit was brown pancakes were disgusting staff members were very nice
Pros:

Staff were pleasant

Cons:

Cob webs in the room candy on the floor

2026-05-03 • via Nuitee
L
Lisa • couple • us
7
If not for the chickens and rooster I would have given better scores
Pros:

Nice and comfy

Cons:

CHICKENS!!!!!!

2026-04-28 • via Nuitee
G
Glaucia • couple • us
8
2026-04-28 • via Nuitee