The Palms Inn & Suites Miami, Kendall, FL

Hotels
8.2 (4776 reviews)
11750 Mills Drive , Kendall , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Limited breakfast options
Dated rooms
Noise from elevator

Categories

Cleanliness
8.28
Guests mentioned clean rooms but expressed some disappointments about room maintenance.
Service
9.25
Many reviews praised the helpful and friendly staff.
Location
8.79
The location is consistently described as good, close to shopping and dining.
Room Quality
7.74
Rooms noted as dated and some issues with room amenities.
Amenities
7.77
Amenities like the pool were highlighted positively, but breakfast was criticized.
Value for Money
8.23
Given the location and service, the value is deemed acceptable despite some shortcomings.
Food and Beverage
7.28
Breakfast offerings were considered very limited and disappointing.
Overall Experience
8.25
Overall experiences varied, with some noted frustrations but good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 08:06

Property Description

Convenient Location and Comfortable Accommodation
Located next to Town & Country Mall in Kendall, The Palms Inn & Suites offers cozy guestrooms and suites near Miami. Enjoy proximity to shopping, dining, and entertainment options.

Delicious Breakfast and Relaxing Amenities
Start your day with a complimentary hot breakfast featuring Belgian waffles and fresh fruit. Take a refreshing dip in the outdoor pool or stay active at the fitness center.

Modern Amenities and Nearby Attractions
Each room includes cable TV, free WiFi, a microwave, a refrigerator, and coffee facilities. Explore the Everglades National Park, Miami Metro Zoo, and Gold Coast Railroad Museum just a short drive away.

Experience comfort and convenience at The Palms Inn & Suites - book your stay now!

Important information:

The property is going under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 4776 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.25
C
Cristhian • solo_traveller • us
10
Excelente
Pros:

Era súper espacioso y acogedor

2026-02-14 • via Nuitee
M
Miloš • family_with_children • cz
9
2026-02-13 • via Nuitee
A
Amy • solo_traveller • us
9
2026-02-13 • via Nuitee
J
Jan • family_with_children • de
6
Pros:

Sehr freundliches Personal, gute Lage

Cons:

Die Ausstattung war schon ziemlich in die Jahre gekommen, Zimmer sehr voll mit Möbeln gestellt, wenig brauchbare Fläche vorhanden, Boden eher unsauber, Dusche kaum Wasserdruck

2026-02-13 • via Nuitee
R
Ronald • solo_traveller • us
7
Cons:

The facilities need updating.

2026-02-13 • via Nuitee
K
Katherin • couple • us
10
2026-02-12 • via Nuitee
C
Catalina • family_with_children • ni
9
Pros:

El aseo del hotel, el servicio del personal, la ubicación

Cons:

El desayuno, debe ser más variado

2026-02-10 • via Nuitee
B
Bekir • couple • de
8
2026-02-10 • via Nuitee
J
Joel Souza • family_with_children • br
9
Pros:

Excelente hotel! Equipe atenciosa, bom café da manhã, localização estratégica e muito confortável. Votarei em breve!!

2026-02-10 • via Nuitee
J
JEFFE MARTINEZ • family_with_children • br
10
Pros:

Estivemos em 4 adultos e ficamos somente duas noites. Embora tivesse somente um banheiro, a pia do lado de fora ajuda muito!

Cons:

Entendemos que o café da manhã americano é bem básico, mas sentimos falta da máquina de wafle e da pasta de amendoim que tinha a outros anos!

2026-02-09 • via Nuitee
Y
Yovanna • couple • us
10
2026-02-08 • via Nuitee
R
Rafał • family_with_children • pl
7
Mimo niedociągnięć, zatrzymałbym się tam jeszcze raz.
Pros:

Bardzo przyjaźnie nastawiony personel, wszystko bez nadęcia i bez chęci - niestety dość częstej w USA - oszukania albo naciągnięcia klienta. bezpośrednio pod hotelem parking z wystarczającą ilością miejsc parkingowych. W pokoju bardzo wygodne, wielkie łóżka. Dosyć dobry punkt wypadowy na Everglades, blisko do sklepów. Można się dogadać po hiszpańsku - w przypadku większości pracowników, to chyba język ojczysty (może stąd ten brak nadęcia i przyjazna, nieco latynoska atmosfera).

Cons:

Po włączeniu klimatyzacji dochodził trochę dziwny zapach - jej wyłączenie pomogło (nie było upałów, wiec można było nie używać). Śniadanie bardzo bazowe i mało jadalne, chociaż jak na standardy amerykańskie, dobre (gdzie indziej potrafi być znacznie gorzej). Śniadanie na papierowych talerzach i plastikowych sztućcach. Winda zdaje się pamiętać czasy Nixona, albo nawet Al Capone (choć sam budynek oczywiście jest nowszy) - jeździ bardzo powoli.

2026-02-08 • via Nuitee
C
Christophe • family_with_children • tr
6
Cons:

Very poor breakfast choices, far below what is standard in other hotels of this price level.

2026-01-31 • via Nuitee
E
Edson • family_with_children • br
8
2026-01-30 • via Nuitee
A
Andrea • couple • us
10
2026-01-30 • via Nuitee
H
Heather • extended_group • us
7
2026-01-30 • via Nuitee
L
Lorena • couple • us
10
2026-01-30 • via Nuitee
D
Donghun • family_with_children • kr
7
2026-01-29 • via Nuitee
G
Gamaliel • couple • us
9
2026-01-28 • via Nuitee
R
Rian Noelo Gomes Perez • family_with_children • br
8
2026-01-28 • via Nuitee