The Palms Inn & Suites Miami, Kendall, FL

Hotels
8.2 (5206 reviews)
11750 Mills Drive , Miami , US
+1 305-270-0359

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Limited breakfast options
Dated rooms
Noise from elevator

Categories

Cleanliness
8.28
Guests mentioned clean rooms but expressed some disappointments about room maintenance.
Service
9.25
Many reviews praised the helpful and friendly staff.
Location
8.79
The location is consistently described as good, close to shopping and dining.
Room Quality
7.74
Rooms noted as dated and some issues with room amenities.
Amenities
7.77
Amenities like the pool were highlighted positively, but breakfast was criticized.
Value for Money
8.23
Given the location and service, the value is deemed acceptable despite some shortcomings.
Food and Beverage
7.28
Breakfast offerings were considered very limited and disappointing.
Overall Experience
8.25
Overall experiences varied, with some noted frustrations but good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 08:06

Property Description

Convenient Location and Comfortable Accommodation
Located next to Town & Country Mall in Kendall, The Palms Inn & Suites offers cozy guestrooms and suites near Miami. Enjoy proximity to shopping, dining, and entertainment options.

Delicious Breakfast and Relaxing Amenities
Start your day with a complimentary hot breakfast featuring Belgian waffles and fresh fruit. Take a refreshing dip in the outdoor pool or stay active at the fitness center.

Modern Amenities and Nearby Attractions
Each room includes cable TV, free WiFi, a microwave, a refrigerator, and coffee facilities. Explore the Everglades National Park, Miami Metro Zoo, and Gold Coast Railroad Museum just a short drive away.

Experience comfort and convenience at The Palms Inn & Suites - book your stay now!

Important information:

The property is going under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Location

Guest Reviews

8.2
Based on 5206 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.25
R
Rodriguez • solo_traveller • us
10
Pros:

Este hotel es el mejor su personal es espectacular

2026-10-17 • via Nuitee
A
Alba • solo_traveller • us
1
Pros:

Location , staff and cleaning

2026-10-17 • via Nuitee
P
Pomar • extended_group • us
10
2026-10-16 • via Nuitee
R
richatd • couple • us
3
bad for the price look like a cheap motel
Pros:

no had it

Cons:

elevator was not working!!

2026-10-15 • via Nuitee
J
juan • solo_traveller • sv
9
Muy buena y razonable la relación precio- servicio
Pros:

Desayuno incluido y ubicación

Cons:

Waffle en el desayuno y que el elevador funcione

2026-10-15 • via Nuitee
C
Cristian • couple • us
10
Great location and value for the stay
Pros:

Easy check-in, clean room, and good breakfast.

Cons:

N/A

2026-10-14 • via Nuitee
A
Angela • couple • co
6
Se puede mejorar
Pros:

Es un hotel que está bien ubicado y el parqueadero gratis

Cons:

Las habitaciones olían un poco a húmedo, sin embargo pedí el cambio de habitación y lo hicieron al día siguiente , pero entendí que es un olor muy propio del establecimiento, los pasillos olían a comida, el ascensor se dañó el sábado y por fin de semana con festivo duro dañado hasta que nos fuimos y tuve que bajar 6 maletas desde el 4 piso por escaleras

2026-10-12 • via Nuitee
J
juan • solo_traveller • sv
9
BUena en general. Estaba arruinado el ascensor
Pros:

ubicación y precio

Cons:

El desayuno podría mejorarse. En anteriores ocasiones ha incluido Wafle

2026-10-12 • via Nuitee
C
CARLOS • couple • us
1
Worst ever
Pros:

Location

Cons:

The smell, the rooms, the staff, the lies on the description of the room that book.

2026-10-11 • via Nuitee
A
Ana • family_with_children • us
6
If you are looking for a hotel with decent breakfast, this is not the place.
Pros:

Location and staff

Cons:

Breakfast was awful. The coffee was so weak it tasted like water. The scrambled eggs tasted weird, kind of like medicine. The sausage patty was way too salty. On the other hand, we were hot all night because the AC wasn't working properly.

2026-10-11 • via Nuitee
M
Maggie • solo_traveller • us
6
Pros:

Location was good, walking distance to restaurants

Cons:

Rooms are very basic. Breakfast was awful. Very limited selection, mostly processed food

2026-10-10 • via Nuitee
I
Isabel • couple • us
10
Pros:

Service cleanness location price

Cons:

Does not allow emotional support small dogs

2026-10-10 • via Nuitee
K
Kenia • couple • us
10
2026-10-09 • via Nuitee
K
Kenia • couple • us
10
2026-10-09 • via Nuitee
A
Arturo • solo_traveller • us
7
Mi experiencia en The Palms
Pros:

Desayuno= Bastante basico
Habitacion = Comoda , limpia
Personal= Muy amablle
Ubicacion= Conveniente

Cons:

El desayuno es muy basico

2026-10-09 • via Nuitee
M
Matheus • couple • br
8
Boa
Pros:

Conforto das camas e o espaço do quarto

Cons:

O cheiro do produto de limpeza, barulho do ar condicionado

2026-10-08 • via Nuitee
J
Jairo • solo_traveller • us
10
Pros:

All ok

2026-10-08 • via Nuitee
A
Andres Felipe • couple • us
9
Excelente
2026-10-07 • via Nuitee
Z
zenayda • couple • us
10
every thing was perfect
Pros:

very convenient and nice

Cons:

the pool was a little small but nice

2026-10-07 • via Nuitee
M
Mikaele • couple • us
7
Good value for a quick stay, but definitely not luxury.
Pros:

The staff was great!

Cons:

The upkeep of the pool was definitely something to be worked on. We traveled with my 3 yo son (who loves the water) but all he kept calling the pool was “the dirty water!” Bc they didn’t clean out the bugs and leaves too often and you could tell it was pretty much outdated. We had to explain bc the pool wasn’t covered and is outside; the leaves from the trees and bugs would still come into the water. So that kind of calmed him a bit and we made it a game to push it away to the other side! lol

The breakfast food was ehhh. Powdered eggs, not much fresh fruit or cereal variety, and just plain bagels. But, if that’s your thing, it was worth it!

2026-10-07 • via Nuitee