The Palms Inn & Suites Miami, Kendall, FL

Hotels
8.2 (4921 reviews)
11750 Mills Drive , Kendall , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Limited breakfast options
Dated rooms
Noise from elevator

Categories

Cleanliness
8.28
Guests mentioned clean rooms but expressed some disappointments about room maintenance.
Service
9.25
Many reviews praised the helpful and friendly staff.
Location
8.79
The location is consistently described as good, close to shopping and dining.
Room Quality
7.74
Rooms noted as dated and some issues with room amenities.
Amenities
7.77
Amenities like the pool were highlighted positively, but breakfast was criticized.
Value for Money
8.23
Given the location and service, the value is deemed acceptable despite some shortcomings.
Food and Beverage
7.28
Breakfast offerings were considered very limited and disappointing.
Overall Experience
8.25
Overall experiences varied, with some noted frustrations but good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 08:06

Property Description

Convenient Location and Comfortable Accommodation
Located next to Town & Country Mall in Kendall, The Palms Inn & Suites offers cozy guestrooms and suites near Miami. Enjoy proximity to shopping, dining, and entertainment options.

Delicious Breakfast and Relaxing Amenities
Start your day with a complimentary hot breakfast featuring Belgian waffles and fresh fruit. Take a refreshing dip in the outdoor pool or stay active at the fitness center.

Modern Amenities and Nearby Attractions
Each room includes cable TV, free WiFi, a microwave, a refrigerator, and coffee facilities. Explore the Everglades National Park, Miami Metro Zoo, and Gold Coast Railroad Museum just a short drive away.

Experience comfort and convenience at The Palms Inn & Suites - book your stay now!

Important information:

The property is going under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 4921 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.25
C
chiari couple pa
4
Pros:

el problema fue el aire acondicionado tenia un ruido que no dejaba dormir y me despertaba muchas veces en la noche . Fue un técnico a revisarlo pero siguió igual. Nunca se arrregló.

Cons:

Ademas mi reserva decía vista al lago y no fue así, se veían las máquinas de aire acondicionado. Nunca fue verdad que se veía el lago.

2026-04-24 via Nuitee
K
Kathleen couple us
8
Great affordable place outside of Miami Airport
Pros:

Looks like a renovated hotel with free American breakfast that was great. Parking was ample & free. The room looked updated & clean. Lots of toiletries and TV was working. Extra blankets & pillows. Great linens and soft pillows. Nice desk chair with a good size fridge & microwave & coffee maker with free tea & coffee in the room. The AC worked great with black out blinds too. About 30 mins to airport. Great affordable stay

Cons:

The AC kept going on & off so you can switch it to fan for continuous if you’re a light sleeper like me. Some ice machines worked & one laundry set on all floors I think. We stayed only one night, didn’t get to experience all amenities.

2026-04-24 via Nuitee
H
Hana G family_with_children us
8
Pleasant stay, good value.
Pros:

The facility was in a great location. We loved being able to walk to the stores and dinner. It was clean and and the room was spacious. The elevator was slow as mentioned in other reviews, but that didn’t bother us much. I agree with other reviews that the breakfast was not great, but again overall I enjoyed our stay. Our check in went smoothly, the front desk person was very nice.

Cons:

The breakfast could do with more variety.

2026-04-24 via Nuitee
J
Jaquelin Montepeque solo_traveller gt
8
Pros:

Ubicación y limpieza de la habitación muy bien!

Cons:

El elevador muy antiguo y tardado

2026-04-23 via Nuitee
A
Alvarez couple us
6
2026-04-23 via Nuitee
A
alejandraamo solo_traveller us
8
2026-04-23 via Nuitee
P
Peter couple ch
6
2026-04-23 via Nuitee
W
WILLIAM family_with_children fr
1
2026-04-22 via Nuitee
S
Serna family_with_children co
9
Super
Pros:

Todo estuvo muy bién

Cons:

Nada

2026-04-22 via Nuitee
M
MARIA BERNARDA couple co
8
EXCELENTE UBICACIÓN Y MUY BUENA ATENCION
Pros:

La atención de las camareras es excelente. La ubicación es perfecta.

Cons:

Que no nos hicieran un descuento cuando solicitamos extender nuestra estadía a 10 noches. La idea es seguir siendo clientes del hotel.

2026-04-21 via Nuitee
O
Obel couple us
1
Please change Mattress
Pros:

Staff , location , parking

Cons:

Mattress terrible , strong marijuana odor , Clogged bathtub..

2026-04-21 via Nuitee
B
Bany couple us
8
Great deal
Pros:

Facilities

2026-04-21 via Nuitee
I
Isabelle couple be
8
Pros:

L emplacement, le Check out à midi
Une belle chambre spacieuse

Cons:

Le déjeuner très light

2026-04-21 via Nuitee
A
Aissa couple aw
6
Dingy
Pros:

The staff at the front desk were all very friendly!!!!

Cons:

It looks tired and smelled like marihuana in the halls and in the elevator

2026-04-21 via Nuitee
C
Chris couple us
1
2026-04-20 via Nuitee
C
Christin family_with_children us
2
There are better hotels in the area for the price, wound not stay here again.
Pros:

Location was decent and lots of good restaurants around

Cons:

Room was dirty, hair balls in corners. Booked a lake view room. They put us in the room next to the breakfast area and that overlooked the dining room, so no privacy. Lock on door was loose.

2026-04-20 via Nuitee
L
Lanisa solo_traveller us
9
2026-04-19 via Nuitee
7
76854284f8a971458535790b0f1c4c95 couple us
10
All good
Pros:

Everything

Cons:

The breakfast

2026-04-18 via Nuitee
6
6abd9c75376473f0e14d430a20b701f1 couple us
9
2026-04-17 via Nuitee
2
2dd7c3a411067142d8a9ca80b5bf4d1e family_with_children gb
10
2026-04-17 via Nuitee