Hyatt Regency Boston Harbor

Hotels
•
Hyatt
8.5 (2576 reviews)
101 Harborside Drive , Boston , us
+1 617-568-1234

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Staff service
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.75
Reported issues with cleanliness due to used bathwater experience.
Service
9.25
Staff catered to needs but some negative experiences with check-out process.
Location
9.25
Nice location on the water with easy access to city; convenient to airport.
Room Quality
8.25
Rooms had beautiful views but some amenities were lacking.
Amenities
8.75
Standard amenities for a hotel of this tier, but some complaints regarding food options.
Value for Money
8.25
High prices for limited offerings; felt expensive food options.
Food and Beverage
7.75
Food was average, with some positive experiences and some negatives.
Overall Experience
8.75
Mixed feelings overall; enjoyed some aspects but had several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:30

Property Description

Convenient Airport Location

Located at the Logan International Airport, the Hyatt Boston Harbor offers soundproofed rooms with free airport transfers. Just 4 miles from Boston Common and the Freedom Trail, this hotel provides easy access to top attractions.

Stunning Views and Modern Amenities

Enjoy breathtaking views of Boston and the harbor from select rooms, each equipped with a flat-screen TV and iPod docking station. Stay entertained and connected throughout your stay.

Fitness Center and On-Site Dining

Keep up with your fitness routine at the on-site gym or savor delicious meals at the hotel's dining options. Relax and unwind without having to leave the comfort of the hotel.

Experience the best of Boston with a stay at Hyatt Boston Harbor - book now for a memorable and convenient stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.5
Based on 2576 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
S
Steve • couple • au
9
Good place to stay, lovely breakfast and nice wait staff
Pros:

Clean, great gym. Great breakfast. Nice staff

2026-08-08 • via Nuitee
N
Nuke nancy • couple • id
8
2026-08-08 • via Nuitee
T
Tehas • family_with_children • us
6
Okay but outdated and overpriced. They bank on the location, but would not be competitive without
Pros:

The location is very nice, Hyatt provides an Airport shuttle. The view over the harbor was very nice.

Cons:

Hyatt advertises a daily $10 discount for the restaurant. However, the restaurant told us the hotel will provide the credit, but when it was time to check out, the hotel staff said that the restaurant must do that. So we ended up without the advertised credit for two days, which is another $20 added cost.

The wait times in the restaurant are very long.

Booking directly at the hotel is a big mistake. There is basically no pricing transparency and a lot more surcharges that through a booking platform.
The first night, we paid $350, including all fees. The price was visible upfront.
The second night we booked an extension directly at the reception for another $350, but the hotel added ~$100 in fees and taxes.

The sheets and blankets on the beds are comparable to a 2-star hotel, very loose and improvised. One mattress had a cover, the other did not, and the mattress showed signs of use, such as spots.

2026-08-07 • via Nuitee
S
Sayrah • extended_group • us
8
2026-08-05 • via Nuitee
S
Sherrie • solo_traveller • us
4
Room was clean otherwise the amenities (AC and coffees machine not operating), restaurant staff and service subpar.
Pros:

Location. Close to airport with free shuttle service

Cons:

The AC not working; stayed at 73-74 degrees. Would not cool to 68 degrees. Maintenance could not fix during our stay. The keurig coffee machine didn’t work.
There was a mix up in order during our dinner; another patron realized he had eaten from it, told staff which then delivered to our table. The patron immediately told us he had eaten some of it. We had to insist a new meal be prepared.
We were never provided purple coins at check in for a complimentary cup of clam chowder. They missed 2 orders for our lunch. It really seemed like a disconnect in communications between restaurant staff. Lastly, wondering why we couldn’t order coffee for our lunch, just specialty coffee drinks.

2026-08-05 • via Nuitee
A
Alex • couple • us
7
Pros:

The location was good and the room was clean. The view of Boston was great

Cons:

The only thing I didn’t like was the tv was broke

2026-08-04 • via Nuitee
M
Margot • extended_group • us
9
Overall just what we needed - welcoming, efficient, comfortable.
Pros:

Convenient and very comfortable room, readily available for early check in after our early morning flight was unexpectedly cancelled. Show-stopping views! Lovely walking path right outside. We had breakfast in the dining room while the room was being cleaned, the wait staff (notably Elizabeth) were cordial, attentive & lovely. Desk staff welcoming and helpful. The shuttle bus was sent to our Terminal to pick us up and the driver was more than helpful with our luggage (thank you!).

Cons:

Airport shuttle for early morning flight was too small for the number of passengers + luggage who needed it in a timely manner. They either need a bigger bus, or another shuttle and driver for peak times! Added a bit of stress. This property is beautifully located, however unlike an alternative airport hotel, you cannot walk to your terminal if there’s a bus delay.

2026-08-04 • via Nuitee
B
barbara • couple • us
8
Has shuttle to airport and back
Pros:

Had to stay for after so many flight delays, just in room for about 4 hours, so not a regular stay

Cons:

Not sure

2026-08-04 • via Nuitee
P
Patrick • family_with_children • us
6
Convient but needs updating.
Pros:

View from the room was nice.

Cons:

Fitness center was not properly air conditioned, and the equipment needs updating. Bar was not up to standards, too small, no atmosphere.

2026-08-04 • via Nuitee
M
Meherab • solo_traveller • ca
10
Everything was great.
Pros:

Great location.

Cons:

Everything was great.

2026-08-04 • via Nuitee
W
Wang • family_with_children • us
10
Pros:

beautiful sunset

2026-08-03 • via Nuitee
J
Jo • family_with_children • us
8
2026-08-03 • via Nuitee
G
Gayle • solo_traveller • us
5
Pros:

Close to airport. Nice hotel.leave. Shuttle to airport timely. Staff nice.

Cons:

Room smelled of smoke. Should have changed but it took awhile for the rooms to get ready. Breakfast said it started at 5 but by 5:20 it had not and we had to keave.

2026-08-03 • via Nuitee
C
Chris • couple • us
7
2026-08-02 • via Nuitee
N
nicolefS8388HP • NONE • Henderson, Nevada
8
One Night Stopover
Pros:

We only stayed here after flying in from Zurich. We needed a place to stay for the night before flying home. The hotel is about due for a refresh, but it was fine for us to stay the night.

2026-08-01 • via Tripadvisor
M
MeganD999 • NONE • Sugar Land, Texas
10
Not just an airport hotel
Pros:

Amazing views, great breakfast, perfect location. We stayed here one night because our flight arrived around midnight. We would gladly stay longer next time. The views from the hotel are beautiful. the room was comfortable and breakfast was great.

2026-08-01 • via Tripadvisor
D
D4067WZjavierg • NONE
10
Great hotel in a great location!
Pros:

This is a great hotel in a great location next to the airport. The food at the restaurant was delicious and staff were very friendly. Ferry and water taxi pickup/drop off area steps away from the hotel. Highly recommend this Hyatt!

2026-07-30 • via Tripadvisor
E
Excursion57344135164 • NONE
10
Suprisingly convenient transportation and views alongside big rooms.
Pros:

The Hyatt Regency Boston Harbor is set comfortably away from downtown. Despite the distance, getting into the city is easy, and the best way is by ferry to Long Wharf. The ferry station couldn't be any closer to the hotel. The location of the Hyatt offers beautiful sunset views of Boston Harbor, and, having just lived in downtown NYC for a couple of nights, this was the kind of nature reset we needed. Our kids (8, 5) loved walking down along the path next to the harbor, and I enjoyed running on it in the morning. We booked the suite, and were pleasantly surprised by how spacious the unit was (we got two connected rooms with one being a dedicated living room and the other a traditional King bedroom). Besides forgetting my gymwear in the closet (hopefully this review warrants Hyatt contacting me about returning those items... but inaction will not sour my opinion of the property!), this couldn't have been a better stay.

2026-07-29 • via Tripadvisor
V
V7326CMsarat • NONE
10
Tall ships anniversary trip
Pros:

Fabulous staff, wonderful views of the harbor, convenience of getting around, and overall cleanliness were the highlights of our stay here. Can't beat the harbor views outside.

2026-07-27 • via Tripadvisor
D
debbiel0uh • NONE
10
Great place to travel for Boston travel
Pros:

This is a hotel in the middle of a transportation hub. Fly in, walk to the hotel or ride the shuttle or airport bus. See Boston via ferry, uber, or water taxi. Drive by car and leave it in parking lot or take back to rental company. Great views eating outside or inside. Staff is great.

2026-07-27 • via Tripadvisor