Hyatt Regency Boston Harbor

Hotels
Hyatt
8.5 (2576 reviews)
101 Harborside Drive , Boston , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Staff service
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.75
Reported issues with cleanliness due to used bathwater experience.
Service
9.25
Staff catered to needs but some negative experiences with check-out process.
Location
9.25
Nice location on the water with easy access to city; convenient to airport.
Room Quality
8.25
Rooms had beautiful views but some amenities were lacking.
Amenities
8.75
Standard amenities for a hotel of this tier, but some complaints regarding food options.
Value for Money
8.25
High prices for limited offerings; felt expensive food options.
Food and Beverage
7.75
Food was average, with some positive experiences and some negatives.
Overall Experience
8.75
Mixed feelings overall; enjoyed some aspects but had several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:30

Property Description

Convenient Airport Location

Located at the Logan International Airport, the Hyatt Boston Harbor offers soundproofed rooms with free airport transfers. Just 4 miles from Boston Common and the Freedom Trail, this hotel provides easy access to top attractions.

Stunning Views and Modern Amenities

Enjoy breathtaking views of Boston and the harbor from select rooms, each equipped with a flat-screen TV and iPod docking station. Stay entertained and connected throughout your stay.

Fitness Center and On-Site Dining

Keep up with your fitness routine at the on-site gym or savor delicious meals at the hotel's dining options. Relax and unwind without having to leave the comfort of the hotel.

Experience the best of Boston with a stay at Hyatt Boston Harbor - book now for a memorable and convenient stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.5
Based on 2576 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
H
Hyeon Chorl family_with_children kr
8
Cons:

얼리 체크인이 가능한 룸 여부를 문의하였으나 적극적으로 알아봐주지 않아서 룸 예약을 1-2시간 늦게 하게
되었음.

2026-07-11 via Nuitee
J
Jose family_with_children pt
4
Great hotel with poor employees - desk and breakfast
Pros:

Great view. Great installations. Great rooms.

Cons:

shuttle bus from airport and breakfast employee Carlos.

2026-07-11 via Nuitee
P
peter couple gb
9
Exceptional hotel - staff wonderful
Pros:

The view was fabulous- eating a meal with a sublime view was wonderful

2026-07-11 via Nuitee
M
Mark family_with_children is
8
Adequate
Pros:

Staff were very friendly.

Cons:

Room AC sucked. The room was extremely hot. I would set the AC to 70. It would run for a while then reset back to a much higher temp. This happened through the night and made it very difficult for us to sleep comfortably.

2026-07-10 via Nuitee
S
Steven couple us
8
2026-07-07 via Nuitee
M
Michele solo_traveller us
8
2026-07-07 via Nuitee
S
Steve couple us
8
Make sure the chowder is hot before you eat it.
Pros:

Always a terrific view at the Hyatt Regency Boston Harbor. Everything was clean but slightly faded and aging. The windows don't open, which was okay because the AC/air worked fine. The elevators were quick, but the floor numbers were faded from the surface of the buttons...

Cons:

Upon arrival we were given poker chips for a free clam chowder at the restaurant: It was luke warm, but we ate it anyway and were rewarded with mild food poisoning.

2026-07-07 via Nuitee
A
Angie couple us
10
2026-07-07 via Nuitee
P
Pepper solo_traveller us
10
2026-07-07 via Nuitee
N
Nancy solo_traveller us
9
2026-07-05 via Nuitee
A
Allegra solo_traveller no
10
Pros:

Great solution to an early morning connecting flight.

2026-07-04 via Nuitee
V
Veerman solo_traveller nl
9
Loved the view
Pros:

View over the Boston downtown skyline was amazing, the ferry to downtown very easy and the airport is conveniently closeby.

Cons:

It was all good, do know that if you don’t pay extra for the harborview you are looking over the airport

2026-07-04 via Nuitee
S
Stefan solo_traveller at
7
Die Übernachtung in der Nähe des Flughafens war in Ordnung.
Pros:

Das Zimmer war in Ordnung und hat seinen Zweck sehr gut erfüllt.

Cons:

Die Geräusche von der Klimaanlage am Gang war etwas laut.

2026-07-03 via Nuitee
A
Anastasia family_with_children sk
10
2026-07-03 via Nuitee
W
Wesley family_with_children gb
8
2026-07-03 via Nuitee
P
Peter couple us
10
The Hyatt is a very convenient airport hotel!
Pros:

Location was perfect with 24hr shuttle service! Also discovered water taxis that dock nearby giving multiple transportation options! We walked after returning our rental car…would be great to add signage directing walkers to walkway fronting harbor!

Cons:

Signage directing walkers to harbor walkway in back of hotel.

2026-07-02 via Nuitee
A
Adam couple es
6
2026-07-01 via Nuitee
C
Christine couple us
8
2026-07-01 via Nuitee
5
56krystinaw NONE Melbourne, Brevard County, Florida
2
2 Stars at the Most
Pros:

It’s a good location close to the airport however don’t believe the 24 hour van that’s touted as convenient as it takes 25 minutes for the van to pick you up at 11 PM when it’s only a 5 to 7 minute van ride away and there’s very little traffic at that time. Also, the actual hotel rooms themselves are dirty and have items falling off the wall and it’s in disrepair. You should expect more from a Hyatt. I would stay anywhere else especially for the price tag. This reminded me of Quality Inn and should be rated as two stars at the most.

2026-06-30 via Tripadvisor
R
Rueben couple us
8
Worth it if you want a place with a harbor view
Pros:

Breakfast was great, i just didn't realize it was an extra cost and wasn't complimentary

Cons:

That breakfast cost money and wasn't complimentary

2026-06-30 via Nuitee