Edit Auckland Central

Hotels
7.7 (6142 reviews)
27-35 Victoria Street West , Auckland , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Good breakfast
Cons:
No air conditioning in some rooms
Issues with laundry facilities
Average service quality

Categories

Cleanliness
7.5
Some reviews indicated cleanliness issues, particularly related to room quality and facilities.
Service
7.8
Service was reported as standard, though some reviews indicated average or robotic interactions.
Location
8.5
Multiple reviews praised the location as excellent, being close to key areas.
Room Quality
7
Several guests reported issues such as no AC in rooms and a lack of windows.
Amenities
7.5
Amenities like laundry facilities were mentioned as not functioning properly.
Value for Money
7.5
Guests felt the price was acceptable, though they noted some sacrifices in quality.
Food and Beverage
8
Breakfast was generally well-received, adding positively to the overall experience.
Overall Experience
7.8
Overall positive experiences despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:26

Property Description

Prime Location in Auckland CBD
President Hotel Auckland, just 100 metres from the famous Sky Tower, offers spacious accommodation and top-notch amenities.

Modern Rooms with Kitchen Facilities
Enjoy a comfortable stay in our non-smoking studios, suites, and apartments equipped with kitchen or kitchenette facilities, air conditioning, and a TV with Sky Channels.

Delicious Dining and Convenient Facilities
Start your day with a full buffet breakfast at Watergate Restaurant and take advantage of our fitness room, meeting facilities, and free WiFi on unlimited devices.

Book your stay at President Hotel Auckland for a convenient and enjoyable experience in the heart of Auckland!

Important information:

Please note that a valid photo ID and credit card are required on arrival.

The credit card is required on arrival for which a pre-authorization will be required to cover any incidental charges. Alternatively, a cash or Eftpos deposit/bond with a minimum of NZD $200 per room for the 1st and 2nd night and an additional NZD $100 for the succeeding nights will be required as a bond in addition to the total cost of your accommodations charges. This bond will be returned to you on departure.

Please note that a valid photo ID (A NZ drivers license, a valid foreign/local passport or a 18+ card only) is required upon check in.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Please note that parking must be reserved and is subject to availability. To reserve parking, please contact the hotel using the details found on the booking confirmation.

All requests for late arrival are subject to confirmation by the property.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that there is a 2.50% charge when you pay with a credit card. Payments made by cash or Eftpos do not incur transaction fees.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 35 per day.

Location

Guest Reviews

7.7
Based on 6142 reviews
Cleanliness: 7.5
Service: 7.8
Location: 8.5
Room Quality: 7
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 7.8
R
Ralfis family_with_children nz
7
Cons:

Fridge was warm and did not keep thing cold. Had to put some stuff in rubbish 😕

2026-03-07 via Nuitee
T
Therese couple us
8
2026-03-07 via Nuitee
L
Leanne couple nz
3
2026-03-07 via Nuitee
C
Cammie family_with_children us
8
Pros:

Location was great for us - right near the Sky Tower and walkable to the harbor. Staff were great and the breakfast was very nice.

Cons:

Felt a little worn. The AC unit didn't move a lot of air and shut off after a certain length of time.

2026-03-06 via Nuitee
K
Kathy couple nz
8
Pros:

We booked 8 months in advance and got parking at the property

2026-03-06 via Nuitee
N
Nichola couple nz
6
Wouldn’t stay again
Pros:

Location

Cons:

Dark, dated, didn’t appear that clean, not enough supplies. Fire alarm going off early on Saturday morning for no apparent reason and staff telling everyone it was ok to go back inside despite alarms still going and fire department had not even checked out the place yet.

2026-03-06 via Nuitee
M
Mike solo_traveller nz
7
Excellent but understaffed.
Pros:

Location great but there is no parking outside so taxis etc will have to drop you around the corner and it's a steep street. Comfortable, very clean room with good facilities.. Staff lovely when you can find them.
Great cafes and restaurants and shopping nearby.

Cons:

Reception staff seem to have a lot of other jobs to do - so checking in and checking out was pretty slow - 15 minutes to check in, just one staff member on the reception desk at 2pm check in time. Another staff member eventually turned up to help with the queue of people. Same with checking out- lots of people waiting and no staff member in sight. I eventually found one to help. Not the staff's fault as they were all lovely.
Luggage room was open to anyone to walk in and out and drop and pick up luggage and no system to make sure it was your luggage so didn't feel very secure.

2026-03-06 via Nuitee
R
Rawiri family_with_children nz
5
Pros:

Spacious room, nice and dark good for sleeping in

Cons:

Thin walls, can hear too much of outside factors

2026-03-06 via Nuitee
A
Anja couple de
9
2026-03-06 via Nuitee
P
Peter couple de
7
2026-03-05 via Nuitee
D
Dean couple nz
8
Good value stay in CBD - recently refurbished
Pros:

Good value for money and recently refurbished

Cons:

City noise in the early hours of rubbish being collected

2026-03-05 via Nuitee
K
Karen couple gb
8
2026-03-05 via Nuitee
M
Michelle family_with_children se
8
2026-03-05 via Nuitee
T
Teraiamano family_with_children fr
7
Pros:

Personnel attentif et accueillant

Cons:

La musique du night club en face de l'hôtel
Décibels jusqu'à 3h du matin

2026-03-05 via Nuitee
K
Karen solo_traveller nz
10
Fantastic!
Pros:

Location was central to everything I wanted to see. All within walking distance.

2026-03-04 via Nuitee
A
Audinette67 family_with_children fr
9
Bon rapport qualité/prix en plein centre
Pros:

L'emplacement sur Victoria Street juste à côté de la Skytower, la petite cuisine dans la chambre, la salle de bain refaite. La possibilité de laisser ses valises le jour du départ. Bon rapport qualité/prix.

Cons:

L'étanchéité des fenêtres, l'emplacement central rend les chambres un peu bruyantes.

2026-03-04 via Nuitee
M
Muhammad couple pk
9
Would come again
Pros:

Pleasant staff, modern rooms, great location

Cons:

The bathrooms could be upgraded. The shower pressure is poor.

2026-03-03 via Nuitee
L
Lindsey family_with_children gb
8
2026-03-03 via Nuitee
K
Kathleen couple us
8
2026-03-02 via Nuitee
M
Marco couple it
9
2026-03-02 via Nuitee