Maek Hotel Antwerp Central - Accor Handwritten Collection

Hotels
•
Handwritten Collection
8.2 (3711 reviews)
Quinten Matsijslei 25 , Antwerp , BE
+32 3 231 15 15

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent central location near train station and park
Friendly, helpful and responsive staff
Clean and spacious rooms for many guests
Good, varied breakfast
Gym and pet-friendly options
Cons:
Thin walls and noise from neighbors/technical installations
Parking/garage unavailable or problematic
Isolated cleanliness/maintenance issues in some rooms (dirty window, bathroom drain)
Breakfast service layout can be poorly organized
Limited nearby restaurant options

Categories

Cleanliness
7.4
Mostly reported as clean (several guests noted very clean rooms and bathrooms) but there are isolated issues: a few reviews mention dirty windows, bathroom floor not spotless and lime/scale on bathroom door—overall mixed cleanliness.
Service
9
Consistently praised: staff described as very friendly, reactive and welcoming; smooth check-in/check-out and helpful reception despite language differences.
Location
9.2
Strong positive across reviews: excellent central location, near the train station and within walking distance of the historic centre and park; repeatedly highlighted as a key advantage.
Room Quality
7.6
Mixed: rooms are described as spacious and comfortable, but there are multiple complaints about thin walls/poor soundproofing, noisy installations, a broken window in one room and some bathroom maintenance issues (drain, door).
Amenities
7.6
Some useful amenities noted (gym, breakfast, pet-friendly), but parking/garage availability problems, absence of in-room coffee machine for some, and limited nearby restaurant choices reduce the score.
Value for Money
8.6
Viewed as good value or affordable by several guests, especially given the central location and generally comfortable rooms.
Food and Beverage
8.2
Breakfast widely reported as good and varied (waffles available), though not all items are homemade and buffet layout/queueing for waffles or condiments was criticized by some.
Overall Experience
8
Overall positive stays: central, clean and well-managed with friendly staff and good breakfasts, offset by occasional room maintenance, noise and parking issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Accommodation

Experience the epitome of luxury at Mercure Antwerp City Centre, a 4-star fashion boutique hotel in the heart of the diamond district. Immerse yourself in the chic interiors inspired by Antwerp's fashion history, with a touch of nature at the 'Lunet' restaurant.

Modern Amenities

Indulge in rooms with park views, flat-screen TVs, free WiFi, and coffee/tea facilities. Relax in bathrooms featuring walk-in showers or baths, complimentary toiletries, and more. Enjoy a comfortable stay with air conditioning and soundproofing ensuring a peaceful night's sleep.

Culinary Delights

Savor daily breakfast and explore the fusion of Mediterranean and Asian flavors at the 'Lunet' restaurant. Let our dedicated team provide you with a local and authentic experience during your stay.

Book now for an unforgettable stay at Mercure Antwerp City Centre!

Important information:

Guests are kindly requested to note that payment will be required upon arrival.

Please note that baby cots and extra beds are upon request and needs to be confirmed by management.

Please note that breakfast for children up to 5 years is for free. Breakfast for children from 5-10 years old costs EUR 9 per child. From the age of ten breakfast costs EUR 18.50 per person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANR

Location

Guest Reviews

8.2
Based on 3711 reviews
Cleanliness: 7.4
Service: 9
Location: 9.2
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.2
Overall Experience: 8
L
Lardinois • extended_group • be
10
Pros:

Endroit bien situé proche de la gare. Très propre et le personnel super sympas malgré qu'on parle le français 😀 il essaie de se débrouiller comme nous

2026-10-31 • via Nuitee
G
Gueddi • family_with_children • fr
5
Hôtel aux tarifs abordables
Pros:

Son emplacement ni trop près ni trop loin des rues animées. Sa salle de sport

Cons:

L’insonorisation est vraiment mauvaise. On entend beaucoup les voisins, notamment les portes qui claquent dès 6h30 du matin et les meubles que l’on déplace à partir de 8h. Difficile de profiter d’une grasse matinée et de se reposer dans ces conditions.

2026-10-31 • via Nuitee
M
Malcolm • couple • gb
8
Good quality city centre hotel, equidistant from all place if cultural interest in the city.
Pros:

Clean, comfortable and well managed.
The city park across the road in very attractive.

Cons:

The area does not have a choice of restaurants within easy walking distance.

2026-10-30 • via Nuitee
C
Christopher • couple • nl
1
2026-10-30 • via Nuitee
A
Angela • family_with_children • de
8
Waren mit Familie ein Wochenende dort alles in allem ein gutes Hotel
Pros:

Die Lage war Zentral zu den Sehenswürdigkeiten

Cons:

Die Zimmertüren waren sehr dünn ( zu kurz) dadurch war es sehr hellhörig.

2026-10-30 • via Nuitee
R
Robert • couple • nl
7
Redelijk hotel op prima locatie
Pros:

De locatie

Cons:

Ik reserveer ‘s middags en lees wat het parketen in/bij het hotel kist. Bij aankomst einde middag meldt de receptie dat de garage niet gebruikt kan worden en dat we 200 à 300 minuten verderop kunt parkeren. Niet leuk bij zeer hevige wind en stromende regen.
In de bar van het hotel waren in beide dagen geen gasten aan het einde van de middag: zeer ongezellig dus; wel een heel aardige ober.

2026-10-30 • via Nuitee
O
Oleksandra • family_with_children • gb
10
2026-10-26 • via Nuitee
E
Evelien • couple • be
8
2026-10-25 • via Nuitee
A
Adrianus • extended_group • nl
8
Fijn hotel
Pros:

Op loop afstand van het centrum, ruime kamer en een heerlijk ontbijt

Cons:

Dat de parkeerplaats buiten gebruik was

2026-10-25 • via Nuitee
F
Fernon • family_with_children • nl
8
2026-10-25 • via Nuitee
K
Kristina • extended_group • de
7
2026-10-25 • via Nuitee
L
Laurent • couple • pt
8
Un hôtel proche de la gare et du centre ville
Pros:

Le personnel est très réactif, accueillant et disponible. L’emplacement de l’hôtel est à 5 minutes de la gare et quelques minutes à pied du centre historique

Cons:

La première chambre avait la fenêtre cassée.
Le petit déjeuner est assez varié. Tout n’est pas fait maison mais on peut faire cuire des gaufres.

2026-10-25 • via Nuitee
T
Tania • extended_group • ro
10
2026-10-25 • via Nuitee
P
philippe • solo_traveller • be
9
Pros:

Hôtel confortable , petit déjeuner parfait.

Cons:

La pluie bruyante sur les vitres .

2026-10-24 • via Nuitee
W
Wendy • family_with_children • nl
8
Good for a comfortable stay.
Pros:

This was not our first stay and won’t be the last. Good location and spacious rooms.
Lovely breakfast buffet. Convenient when traveling by train.

2026-10-24 • via Nuitee
F
Frank • extended_group • nl
8
2026-10-23 • via Nuitee
J
Johanna • solo_traveller • be
10
Pros:

Oikein miellyttävä kokonaisuus. Koira oli tervetullut vieras ja huomioitiin hyvin. Iso plussa hiljaisille huoneille ja puhtaalle kylpyhuoneelle. Mielellämme tulemme uudelleen!

2026-10-23 • via Nuitee
L
Laura • family_with_children • it
6
Pros:

La posizione è ottima. Le camere molto molto spaziose.
La colazione a buffet buona, ma piuttosto mal organizzata negli spazi, ad esempio si formavano code se si voleva preparare waffel e rifornirsi di marmellate.

Cons:

Finestra camera. Sporchissima, sporco esterno ma che rendeva fastidioso guardare fuori.
Bagno. C'era vasca con bocchetta. Lo scarico non funzionava bene e così per ragioni igieniche non abbiamo voluto usarlo. Anche il pavimento del bagno non era pulitissimo. La porta dl bagno si chiudeva con sforzo, e quindi risultava molto riìumorosa apertura e chiusura. Inoltre la porta stessa non era pulita da calcare di schizzi di acqua precedenti

2026-10-22 • via Nuitee
G
Geletic • solo_traveller • cz
10
2026-10-22 • via Nuitee
A
Arno • couple • be
6
Goed voor enkele nachten, onvoldoende voor een week.
Pros:

Goeie ligging, zeer vriendelijk personeel. De check-in en de check-out verliepen vlot. De kamer was zeer proper.

Cons:

Helaas was er geen koffieapparaat op de kamer. Daarnaast kregen we elk slechts 1 (te) klein kussen. Bovendien hadden we wat last van geluid door technische installaties.

2026-10-22 • via Nuitee