Hotel Lulu, BW Premier Collection

Hotels
•
BW Premier Collection
8.2 (3933 reviews)
1850 South Harbor Boulevard , Anaheim , US
+1 657-688-5858

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near Disneyland
Friendly and helpful staff
Complimentary welcome drink at arrival
Clean rooms and comfortable beds
Large rooms and easy parking
Ice machine available
Colorful/lively lobby
Cons:
Air conditioning problems or noisy AC (including unaddressed repairs)
Plumbing issues: low water pressure / inconsistent hot water
Some rooms dingy or with dated/old carpet
No in-room coffee maker; limited beverage options
Pool location not ideal (shaded/next to parking)
Occasional maintenance/service delays
Room door sticking or closing issues

Categories

Cleanliness
8.4
Multiple guests noted clean rooms and good noise control; a few mentioned older carpet or dingy rooms, so overall cleanliness is above average but not perfect.
Service
8.6
Staff frequently described as friendly and helpful and guests appreciated welcome drinks; however there are isolated reports of poor customer service and slow maintenance response for AC issues.
Location
9.4
Consistently praised for proximity to Disneyland and nearby amenities; many reviews highlight easy walking access and convenient location.
Room Quality
7.1
Rooms praised for size, comfortable beds and good shower pressure, but several guests reported dingy or dated rooms, noisy or broken AC, poor water pressure/hot water issues and lack of in-room coffee maker.
Amenities
8
Complimentary arrival drinks, ice machines and parking were appreciated; pool location and lack of hot tub or balcony were noted as negatives for some guests.
Value for Money
8.2
No consistent direct commentary on pricing; overall sentiment about staying again and recommendations supports a neutral-to-positive value rating.
Food and Beverage
7.9
Complimentary arrival drink was a plus, but issues were reported with a forgotten breakfast voucher and limited in-room beverage options (no coffee maker).
Overall Experience
8
Many guests reported enjoyable, convenient stays and would return, though notable negative experiences (broken AC, maintenance delays, some dated rooms) lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Accommodations

Hotel Lulu, BW Premier Collection, located just a short walk from Disneyland, offers stylish and comfortable rooms equipped with modern amenities like flat-screen TVs, free WiFi, and convenient kitchen facilities. The perfect retreat after a fun-filled day at the theme park.

Delicious Dining Options

Indulge in a culinary experience at Lulu's Kitchen, where you can savor a blend of contemporary Italian and California cuisine. From hearty meals to quick bites, there's something for every palate. Don't forget to try out the signature cocktails and appetizers for a complete dining experience.

Convenient Location

Situated near the Anaheim Convention Center and a short drive from Knott's Berry Farm, Hotel Lulu provides easy access to popular attractions for both business and leisure travelers. Book your stay now and make the most of your Anaheim getaway at Hotel Lulu, BW Premier Collection.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 3933 reviews
Cleanliness: 8.4
Service: 8.6
Location: 9.4
Room Quality: 7.1
Amenities: 8
Value for Money: 8.2
Food and Beverage: 7.9
Overall Experience: 8
S
sandrine • couple • fr
8
2026-10-31 • via Nuitee
M
Marlene • solo_traveller • us
10
Pros:

Everything i love then give u free alcohol drinks at arrival its nice staff are awesome im returning

Cons:

Nothing

2026-10-31 • via Nuitee
C
Camilo • couple • co
9
Estancia cómoda
Pros:

Lugar agradable , muy cerca del parque a solo 10 minutos caminando , personal amable y amigable , un muy buen lugar para hospedarse, recomendado

2026-10-30 • via Nuitee
D
Desiree • extended_group • us
10
2026-10-29 • via Nuitee
J
jessica • family_with_children • us
10
Might be a new favorite
Pros:

Close to Disney, clean large room, great shower pressure, bed was super comfortable

Cons:

No dislikes!! Great stay!!

2026-10-29 • via Nuitee
C
Cecilia • couple • us
7
2026-10-27 • via Nuitee
E
Emilee • couple • ca
10
2026-10-26 • via Nuitee
E
Edwin • couple • ec
8
2026-10-26 • via Nuitee
E
Enas • couple • us
10
2026-10-25 • via Nuitee
K
Karina • solo_traveller • us
10
2026-10-25 • via Nuitee
C
Calvillo • couple • us
9
2026-10-24 • via Nuitee
C
Calvillo • couple • us
9
2026-10-24 • via Nuitee
G
GERALD • couple • fr
10
Bon séjour!
Pros:

L’emplacement proche de Disneyland.
L’hôtesse a l’accueil super gentille et agréable!
Décoration pour Halloween.

Cons:

Le bruit de la climatisation mais cela n’empêche pas de dormir.

2026-10-22 • via Nuitee
D
Don • family_with_children • us
6
2026-10-22 • via Nuitee
M
MOE • couple • jp
8
2026-10-19 • via Nuitee
A
Aundrea • couple • us
10
Wonderful and convenient
Pros:

Excellent location! The room was huge too and the parking was easy

Cons:

Elevator did stall twice

2026-10-19 • via Nuitee
C
Charlene • family_with_children • us
10
2026-10-19 • via Nuitee
K
Kristy • family_with_children • us
8
We had a nice stay and would stay here again.
Pros:

The location was perfect for us. We walked to Disneyland easily. The room was large enough for the 4 of us. The complimentary drink was nice upon arrival.

Cons:

I wish that there was an iron in the room rather than a steamer. I wish that there wasn't carpet or at least newer carpet in the room.

2026-10-18 • via Nuitee
J
Janzen • family_with_children • ca
5
Good location but not a great stay
Pros:

The location although it was a bit further from Disney then we'd prefer had lots of good amenities nearby.

Cons:

Room was a bit dinghy. There was no coffee maker which is a bit strange and inconvenient. There was no balcony which is not ideal if you are looking for fresh air or to dry off bathing suits. The pool area is not very inviting where it is situated next to the parking lot and the pool is always in the shade due to the proximity to the building. There was no hot tub. The plumbing needs work as getting hot water was difficult and the water pressure was very low.

2026-10-18 • via Nuitee
H
Howard • couple • au
1
Pros:

Not good no customer service over rated

2026-10-15 • via Nuitee