Best Western Hotel Bentleys

Hotels
Best Western
8.1 (7367 reviews)
Drottninggatan 77 , Stockholm , se

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast
Helpful staff
Clean rooms
Central location
Cons:
Small room sizes
Ventilation issues

Categories

Cleanliness
8.3
Hotel is very clean with super clean rooms and great cleanliness overall.
Service
8.4
Staff is described as attentive, helpful, and very kind.
Location
8.5
Excellent central location close to transportation and tourist sites.
Room Quality
7.4
Rooms vary in size; some felt cramped, but overall comfortable.
Amenities
8.1
Good amenities including a rich breakfast and free coffee throughout the day.
Value for Money
7.9
Good price for what you get, though there were some issues noted.
Food and Beverage
8.6
Breakfast received very high praise, described as exceptional with lots of choices.
Overall Experience
7.6
Guests expressed overall satisfaction with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:07

Property Description

Historic Charm and Modern Comfort: Experience the blend of 18th-century architecture and contemporary amenities at Best Western Hotel Bentleys in central Stockholm.

Elegant Gustavian Decor: Immerse yourself in the classic Gustavian-era décor in every room, along with modern conveniences like flat-screen TVs and free WiFi.

Delightful Dining Options: Start your day with a breakfast buffet in the charming glassed-in courtyard and unwind with light snacks and beverages at the lobby bar.

To immerse yourself in historic charm and modern comfort, book your stay at Best Western Hotel Bentleys today.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

When booking more than 5 nights, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Location

Guest Reviews

8.1
Based on 7367 reviews
Cleanliness: 8.3
Service: 8.4
Location: 8.5
Room Quality: 7.4
Amenities: 8.1
Value for Money: 7.9
Food and Beverage: 8.6
Overall Experience: 7.6
J
Jörgen couple se
7
2026-08-08 via Nuitee
L
Laila Centazzo solo_traveller it
10
Pros:

Bellissima struttura, ottima accoglienza, personale molto gentile e disponibile, posizione in città molto buona.

Cons:

Suggerisco di lasciare l'orario della prima colazione alle 6.30 anche al weekend per permettere a chi deve partire presto di poter fare colazione in struttura. Comunque è stato apprezzato il Breakfast Bag.

2026-08-08 via Nuitee
M
Maria solo_traveller se
8
2026-08-08 via Nuitee
R
Reber solo_traveller de
8
2026-08-08 via Nuitee
P
Peter solo_traveller se
10
Fantastiskt läge!
Pros:

Trevlig personal och fräscht hotell. Läget är fantastiskt.

2026-08-08 via Nuitee
E
Eylül solo_traveller tr
7
2026-08-08 via Nuitee
K
Karsten family_with_children de
7
Schönes historisches Hotel mit Einschränkungen
Pros:

Historisches Ambiente, zentrale Lage

Cons:

Die meisten Zimmer sind zum überdachten Innenhof ausgerichtet. Da das historische Hotel keine Klimaanlage hat, müssen die Fenster geöffnet bleiben. Leider bleibt die volle Beleuchtung im Innenhof teilweise sehr lange eingeschaltet (22:30-23:00 Uhr). Zudem werden bis Mitternacht Vorkehrungen für das Frühstück am nächsten Morgen im Innenhof getroffen (Geschirr und Besteck scheppert oder fällt herunter, Eiswürfel werden geräuschvoll umgefüllt, Musik läuft lautstark, Unterhaltungen von Personal und Gästen). Ab 4:30 Uhr geht es dann weiter. Wer ruhige Nächte und frische Luft sucht, ist hier falsch. Wem das historische Ambiente und die zentrale Lage wichtiger sind, kommt hier voll auf seine Kosten. Für Gäste mit eingeschränkter Mobilität eher nicht geeignet (Rollstuhlfahrer). Für Personen mit Gehhilfen machbar (Eingangsbereich nur mit Treppe, danach 1 historischer und 1 moderner Aufzug, allerdings viele Trittkanten).

2026-08-08 via Nuitee
S
Sevastianos solo_traveller gr
9
2026-08-08 via Nuitee
S
Sabrina extended_group it
8
Confortevole
Pros:

La posizione dell'hotel è comoda.
Colazione molto varia ed abbondante.
Personale molto gentile

Cons:

Nelle camere, molto piccole, non c'è un frigorifero né una cassaforte.
Inoltre, le finestre, per lo meno delle nostre camere, si affacciano su uno spazio interno dove c'è la hall e i tavoli per la colazione.
Nel bagno mancano alcuni accessori come cuffia per doccia

2026-08-08 via Nuitee
R
Rubén couple es
9
2026-08-08 via Nuitee
A
Angelica family_with_children se
8
2026-08-07 via Nuitee
L
Leah solo_traveller gb
8
excellent location!
Pros:

good breakfast, friendly staff & excellent location!

Cons:

the single room was smaller than expected but as a solo traveller it was ok.

2026-08-07 via Nuitee
P
Pihla solo_traveller fi
9
2026-08-07 via Nuitee
M
M.Kok couple nl
8
Wij zijn draaideurgasten en nog steeds zeer tevreden
Pros:

Het hotel bevindt zich op een centrale locatie, en is voorzien van een mooie ontbijt-binnenruimte die de hele dag gebruikt kan worden. De kamers zijn eenvoudig, maar alles werkt, het ontbijt is zeer goed.

Cons:

De bewegingsvrijheid in de badkamer werd beperkt door onnodige elementen die aan de muur waren opgehangen: dat kan slimmer!

2026-08-07 via Nuitee
A
Amélie extended_group fr
10
2026-08-06 via Nuitee
B
Bruno couple it
10
2026-08-06 via Nuitee
G
Guntis solo_traveller lv
8
There Is Still Room for Excellence
Pros:

This is a very good hotel in an excellent location. The rooms could certainly be more spacious, although I had already booked the largest available option (13 m²). Even so, it felt rather cramped. To open the window, I had to lean over the corner of the bed while being careful not to hit my head on the corner of the television mounted on a wall bracket.
I stayed at the hotel for four nights. On two of those days, the floor was not cleaned; only the towels in the bathroom were replaced. The rooms, as well as the hotel in general, do not have air conditioning. Instead, guests are provided with fans. Fortunately, I visited during a cooler period and did not have to deal with excessive heat in the room. I understand this is the case in many of Stockholm's older hotels—they were probably built at a time when no one expected Swedish summers to become so warm.

Breakfast is served in a beautiful atrium, or covered courtyard, which creates a very pleasant atmosphere. However, in some areas there is quite a strong draft, making it a little too cool to sit comfortably in just a T-shirt.
The breakfast itself was good, substantial, and satisfying, although somewhat repetitive. Surprisingly, there was no fish of any kind. I was particularly surprised that a four-star hotel did not even offer pickled herring. The bacon was consistently overcooked, while the scrambled eggs were undercooked. After I mentioned this at reception, the scrambled eggs were much better prepared the following morning, although the ham was still overcooked.

One feature I particularly appreciated was that complimentary tea and coffee were available throughout the day in the café area. Occasionally the biscuits had run out, but overall I think this is an excellent concept.
Overall, I had a very pleasant stay and would happily return. The hotel's location on Stockholm's beautiful pedestrian street, lined with impressive lion sculptures, makes it an especially enjoyable place

2026-08-06 via Nuitee
L
Lise-Lotte extended_group se
8
Prisvärt hotell
Pros:

Centralt, bra frukost, välstädat

2026-08-06 via Nuitee
J
Jenny family_with_children se
5
Pros:

Fantastiskt läge

Cons:

Extremt varmt i rummen

2026-08-05 via Nuitee
A
Anton extended_group se
6
Pros:

Mysigt, bra frukost, sköna sängar, bra läge

Cons:

obefintlig AC drar tyvärr ner betyget, fönster behöver va öppet och bordsfläktar igång.
Vilket resulterar i att man sen vaknar av allt ljud kring frukostbuffén när den förbereds

2026-08-05 via Nuitee