Best Western Hotel Bentleys

Hotels
•
Best Western
8.1 (7563 reviews)
Drottninggatan 77 , Stockholm , SE
+46 8 14 13 95

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent breakfast (variety and quality)
Friendly and helpful staff; complimentary upgrades noted
Very central / near T‑Centralen
Complimentary coffee and cake; lounge with hot drinks
Charming building and pleasant inner courtyard
Cons:
Room quality issues: small rooms, at least one room without a window
Noise problems (roadworks at night; staying above waste room with glass noise)
Uncomfortable/noisy beds and poor sofa bed
Missing toiletries in some rooms; lack of bedside tables/accessible lamps for CPAP users
Stairs to enter hotel (accessibility issue)

Categories

Cleanliness
8.1
Standard quality for this hotel tier (no explicit cleanliness comments in the reviews).
Service
9.3
Very positive — multiple reviews praise friendly, helpful staff, complimentary upgrades and strong concierge/restaurant recommendations.
Location
9.4
Very positive — repeatedly described as central, ideal, and very near T‑centralen/metro.
Room Quality
6.6
Mixed to negative — several complaints about small rooms, one room without a window, noisy beds/sofa bed, missing toiletries and lack of bedside surfaces for CPAP.
Amenities
7.6
Generally positive — complimentary coffee/cake and a well-stocked breakfast/lounge with hot drinks; old-fashioned lift noted; some practical shortcomings (e.g., bedside surfaces).
Value for Money
7.6
Positive — at least one review explicitly notes very good value/price; overall stays feel worthwhile despite some room issues.
Food and Beverage
9
Strongly positive — breakfast repeatedly praised for variety and quality; drinks/coffee availability in lounge highlighted as a plus.
Overall Experience
7.2
Generally positive with caveats — many reviewers call it a go‑to or highly recommended hotel thanks to staff, breakfast and location, but noise, room size and some service/room misses lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Historic Charm and Modern Comfort: Experience the blend of 18th-century architecture and contemporary amenities at Best Western Hotel Bentleys in central Stockholm.

Elegant Gustavian Decor: Immerse yourself in the classic Gustavian-era décor in every room, along with modern conveniences like flat-screen TVs and free WiFi.

Delightful Dining Options: Start your day with a breakfast buffet in the charming glassed-in courtyard and unwind with light snacks and beverages at the lobby bar.

To immerse yourself in historic charm and modern comfort, book your stay at Best Western Hotel Bentleys today.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

When booking more than 5 nights, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Location

Guest Reviews

8.1
Based on 7563 reviews
Cleanliness: 8.1
Service: 9.3
Location: 9.4
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 7.2
A
Abdallah • solo_traveller • gb
5
2026-11-07 • via Nuitee
R
Rut • solo_traveller • se
8
2026-11-07 • via Nuitee
A
Ann • extended_group • se
8
2026-11-07 • via Nuitee
T
Tarja • couple • fi
10
2026-11-07 • via Nuitee
Åsa • family_with_children • se
8
2026-11-06 • via Nuitee
P
PAOLA PICCHI • solo_traveller • it
9
2026-11-06 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-11-05 • via Nuitee
A
Aitto-oja • couple • fi
6
Pros:

Sijainti ja aamiainen

Cons:

Ikkuna sisäpihalle, huono ilma huoneessa, pyyhkeitä sai pyytää kun ei ollut riittävästi huoneessa, suihku vuoti, ei palautettu ikkunasta maksettua extraa 1117SEK (en pyytänyt sisäpihan ikkunaa.)

2026-11-05 • via Nuitee
M
Monika • extended_group • se
10
2026-11-05 • via Nuitee
F
Flemming • family_with_children • dk
6
God placering for byen, lækker buffet om morgen, men virkelig dårligt værelse.
Pros:

Virkelig flot og behageligt receptionen område, hvor den lækre morgen buffet også blev serveret.

Cons:

Vores værelse lå lige ud til gaden. Der var meget støj lige fra kl 7 om morgen, til kl 24 om aften.
Den ene seng stod lige op af vinduet, hvor det trak voldsomt fra.

2026-11-04 • via Nuitee
K
KANA • extended_group • jp
10
最高！
Pros:

全てがとても良かったです！

Cons:

暖房はついているようでしたが、それでもちょっと寒かったです。

2026-11-04 • via Nuitee
G
Georg • couple • at
9
2026-11-04 • via Nuitee
M
Matilda • family_with_children • se
7
2026-11-04 • via Nuitee
D
Dinara • solo_traveller • se
10
Utsökta frukostar, bra ljudisolering på rummet, renlighet. Det bästa är personalen. Ett hotell du vill återvända till ig
Pros:

Bra läge och väldigt trevligt personal.

Cons:

Rummen är små, men det är ingen stor grej. De är väldigt mysiga.

2026-11-03 • via Nuitee
U
Ulla • couple • se
8
Pros:

mkt bra frukost, önskar äggröra gjord på färska ägg... stor skillnad då den görs på äggpulver ?? eller nåt

Cons:

svårt att få sittplatser på frukost,,, tips att man bokar tid eller fler bord

2026-11-03 • via Nuitee
J
Jean • solo_traveller • fr
10
Pros:

The hotel is situated in town centre close de many restaurants and 10 minutes on foot to the central station. The staff is friendly. The breakfast is great.

2026-11-03 • via Nuitee
P
Patrick • extended_group • se
8
Pros:

Mysigt, fin innergård

Cons:

Lite små rum och litet badrum

2026-11-03 • via Nuitee
A
Andrea • solo_traveller • de
10
Stilvolles Hotel in zentraler Lage mit außergewöhnlich reichhaltigem Frühstücksbuffet.
Pros:

Das Hotel ist sehr stilvoll in einem älteren Stadthaus und liegt sehr zentral nicht weit vom Bahnhof entfernt. Das Personal war sehr freundlich und hilfsbereit. Das Frühstück war ganz große Klasse! Ich würde jederzeit wieder hier übernachten.

Cons:

Das Zimmer war ziemlich klein, was durch die geräumige Dusche aber wieder ausgeglichen wurde.

2026-11-03 • via Nuitee
E
Ekaterina • family_with_children • us
10
A stay to remember!
Pros:

A Hotel That Truly Felt Like Home

This hotel made our stay in Sweden feel like home. It wasn't just a place to stay — it became our home away from home.

The staff exceeded all expectations. They were always there when we needed them, and every request, no matter how small, was taken care of immediately. They truly went above and beyond to make us comfortable.

I would especially like to recognize the wonderful breakfast staff — the lovely ladies who greeted us every morning with warm smiles, offered their help, and wished us a beautiful day.

The breakfast was phenomenal! The selection was excellent, with some favorites available daily and other dishes changing every other day. I honestly cannot think of a single thing I didn't enjoy. Even my picky daughter always found something she loved!

The location couldn't be better — within walking distance of everything we needed and just a short tram ride from the museums we visited. There are a few great restaurants nearby.

I wholeheartedly recommend this hotel to families, couples, and solo travelers alike, at any time of year.

We sincerely hope to return someday. Thank you for making our stay so memorable!

Cons:

WiFi might need some improvement but overall it always worked and we were able to always use it.

2026-11-02 • via Nuitee
C
Catalina • couple • es
10
Cómodo y bien ubicado
Pros:

El desayuno

Cons:

El servicio del limpieza no hace la habitación solo el baño y cambia las toallas mal

2026-11-02 • via Nuitee