Best Western Hotel Bentleys

Hotels
•
Best Western
8.1 (6782 reviews)
Drottninggatan 77 , Stockholm , se

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Fruits
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great breakfast
Helpful staff
Clean rooms
Central location
Cons:
Small room sizes
Ventilation issues

Categories

Cleanliness
8.3
Hotel is very clean with super clean rooms and great cleanliness overall.
Service
8.4
Staff is described as attentive, helpful, and very kind.
Location
8.5
Excellent central location close to transportation and tourist sites.
Room Quality
7.4
Rooms vary in size; some felt cramped, but overall comfortable.
Amenities
8.1
Good amenities including a rich breakfast and free coffee throughout the day.
Value for Money
7.9
Good price for what you get, though there were some issues noted.
Food and Beverage
8.6
Breakfast received very high praise, described as exceptional with lots of choices.
Overall Experience
7.6
Guests expressed overall satisfaction with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:07

Property Description

Historic Charm and Modern Comfort: Experience the blend of 18th-century architecture and contemporary amenities at Best Western Hotel Bentleys in central Stockholm.

Elegant Gustavian Decor: Immerse yourself in the classic Gustavian-era décor in every room, along with modern conveniences like flat-screen TVs and free WiFi.

Delightful Dining Options: Start your day with a breakfast buffet in the charming glassed-in courtyard and unwind with light snacks and beverages at the lobby bar.

To immerse yourself in historic charm and modern comfort, book your stay at Best Western Hotel Bentleys today.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

When booking more than 5 nights, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 6782 reviews
Cleanliness: 8.3
Service: 8.4
Location: 8.5
Room Quality: 7.4
Amenities: 8.1
Value for Money: 7.9
Food and Beverage: 8.6
Overall Experience: 7.6
K
Katy • solo_traveller • fr
6
2026-03-14 • via Nuitee
D
Duygu • couple • tr
8
Very good location and breakfast but some not so nice staff
Pros:

I liked the location as it is ver close to everywhere and located centrally.
Very very nice breakfast!

Cons:

I did not like that the staff was not helpful with a late checkout. One night prior I asked the receptionist guy for a late checkout as my flight was leaving in the evening. And he said they will be grateful to help but I had to go again and ask in the morning.
In the morning the staff had changed and this male receptionist told us we need to check out max at 13:00.
He was not so nice as the staff from last night. When we were ready at our room door with our baggage at 13:00 the staff even came up all the way and after sawing us in the hallway that we were heading out he turned around and walked away. He came all the way!!! To make sure we were leaving. As if we wouldn’t stick to our time. This was in my way very inappropriate. Even if we had 2 nice stays at this hotel just this gesture made me feel very uncomfortable at once. When I think back i always remember

2026-03-14 • via Nuitee
S
Serkan • solo_traveller • lu
9
2026-03-14 • via Nuitee
E
Ecem Defne • couple • tr
10
2026-03-14 • via Nuitee
C
Claudine • solo_traveller • fr
10
Pros:

Hotel très bien situé. Personnel très agréable et réactif

2026-03-13 • via Nuitee
1
177mirkav • Family
8
Lovely atmosphere
Pros:

Lovely personal hotel, exelent breakfast and good service if you need help. Good location, easy to go shopping or to town.

2026-03-12 • via Tripadvisor
M
MO • solo_traveller • ie
8
2026-03-12 • via Nuitee
I
Ingela • solo_traveller • se
9
Det kändes bra!
Pros:

Härlig frukost o jättebra läge

Cons:

Att varmvattnet krånglade

2026-03-12 • via Nuitee
Åsa • solo_traveller • se
8
Mycket bra
Pros:

Fick uppgradering med takterrass

Cons:

Det var lite dammigt

2026-03-11 • via Nuitee
L
Lucia • couple • be
8
Pros:

Personnel attentionné . Ils m’ont bien aidé pour trouver une station de ski dans les alentours 🙂

2026-03-11 • via Nuitee
N
NAOTO • solo_traveller • jp
8
2026-03-11 • via Nuitee
J
Joakim • solo_traveller • se
9
2026-03-11 • via Nuitee
G
Gun • solo_traveller • se
8
2026-03-10 • via Nuitee
D
Davide • family_with_children • it
9
2026-03-10 • via Nuitee
A
Annick • solo_traveller • nl
8
Pros:

I like this hotel- it is cheap and in a lovely location. However, some rooms do not have a window to the outside world, but only to the courtyard which has a roof so technically is indoors. In previous years you knew whether you booked a room with outdoor or indoor window. Now, this distinction is not there anymore. However, the staff was very lovely and I got a splendid room at the top floor with a window to the outside world. Thanks!!!

Cons:

All good- especially taking into account the price.

2026-03-10 • via Nuitee
C
Catherine • solo_traveller • ie
5
Only okay
Pros:

Location

Cons:

Bathrooms need doing up

2026-03-09 • via Nuitee
S
Sibel • family_with_children • tr
10
2026-03-09 • via Nuitee
M
Mohammed • solo_traveller • se
10
2026-03-09 • via Nuitee
A
Anton • solo_traveller • se
10
2026-03-08 • via Nuitee
E
Eshan • solo_traveller • ae
10
2026-03-08 • via Nuitee