Hotel El Presidente Acapulco

Hotels
Independent
4.6 (103 reviews)
Av. Costera Miguel Aleman 8-9, Fracc. Club Deportivo, Acapulco, GRO, 39690 , Acapulco , MX

Children allowed
Pets allowed

Facilities

Lot hours - 24 hours
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Beautiful beach
Cons:
Dirty rooms
Poor service
High prices
Old facilities

Categories

Cleanliness
3.49
Multiple comments indicate dirty rooms and lack of cleanliness.
Service
6.47
Comments noted poor attention and service during the stay.
Location
8.01
Good location near a beautiful beach.
Room Quality
3.95
Rooms are described as old and dirty, with uncomfortable beds.
Amenities
2.98
Facilities described as run down and lacking basic amenities.
Value for Money
2.94
Price considered excessive for the conditions of the hotel.
Food and Beverage
4.99
No restaurant or food services available, impacting the overall experience.
Overall Experience
3.96
General dissatisfaction with the hotel experience due to ongoing renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:41

Property Description

Welcome to Hotel El Presidente Acapulco, your perfect beach getaway in vibrant Acapulco.

Prime Location
Nestled in Costera Acapulco, our hotel is just minutes away from breathtaking beaches like Condesa Beach and iconic spots such as La Quebrada Cliffs. Enjoy the picturesque surroundings and vibrant local culture.

Comfort and Style
Relax in one of our 160 unique guestrooms, each designed for your comfort. Enjoy complimentary Wi-Fi and refreshing rainfall showers after a day in the sun.

Exceptional Amenities
Make a splash in our outdoor pool or unwind on the scenic terrace. With 24-hour front desk service and convenient self-parking, every aspect of your stay is taken care of.

Don't miss out on your dream vacation at Hotel El Presidente Acapulco—book your stay today!

Important information:

  • Pool access available from 8:00 AM to 8:30 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACA

Location

Guest Reviews

4.6
Based on 103 reviews
Cleanliness: 3.49
Service: 6.47
Location: 8.01
Room Quality: 3.95
Amenities: 2.98
Value for Money: 2.94
Food and Beverage: 4.99
Overall Experience: 3.96
R
rubi
2
Pros:

Estaba oscuro el establecimiento, estaba en remodelación

2025-09-12 via Nuitee
E
Eli family
2
Pros:

Esta en obra el hotel, te trasladas por el elevador de servicio y las habitaciones sucias y viejas, la alberca muy descuidada, toallas rotas ropa de cama vieja al igual que las cortinas, realmente nos fuimos por el nombre, pero nada que ver, existe otros hoteles con mejor precio y mejores instalaciones

2025-09-01 via Nuitee
F
Francisco Ivan
10
Pros:

Bueno

2025-08-24 via Nuitee
W
Wendy
10
Pros:

Todo bien solo que las camas están muy duras y no descansas nada amaneces adolorido de la espalda

2025-08-16 via Nuitee
D
Didier Alejandro family
6
Pros:

Precio excesivo para las condiciones en las que se encuentra

2025-08-15 via Nuitee
E
EDMUNDO
2
Pros:

El hotel esta en remodelacion y no te avisan, aparte la atencion es pesima

2025-08-15 via Nuitee
E
Erick
2
Pros:

Falta de aseo , camas incómodas

2025-08-02 via Nuitee
V
Verified traveler
2
Pros:

This hotel is trying to recover from Hurricane Otto (2 years ago) No restaurant, no microwave or coffee pot. Good location and a beautiful beach. Extremely run down.

2025-07-10 via Nuitee
L
Lenic partner
2
Pros:

No internet available all day long! No drinking water in the rooms

2023-10-24 via Nuitee
C
Carlos family
2
Pros:

I can’t believe Expedia would promote this very old hotel with no restaurant, so dirty and old

2023-10-09 via Nuitee
J
Jesús Isaías
2
Hotel con mal olor.
Pros:

No hay agua de cortesía.
No hay café de cortesía.
No hay planta de energía eléctrica en caso de falla.

2023-10-07 via Nuitee
P
pedro family
2
Pros:

The hotel was overall in terrible conditions. The rooms were torn down! The AC was leaking creating puddles and all they did was bring a towel. The bathroom shower was holding on for dear life. We got the room with a balcony, but it was so sketchy I was scared the balcony was gonna fall at any second. I couldn’t even bring coolers or hot food into the hotel and they had no fridge. Over all I was cursing myself for not looking more Into the hotel before booking. Don’t make the same mistake I did!!!

2023-03-10 via Nuitee
R
Radiant partner
2
Pros:

El hotel está muy sucio, sobre todo las cortinas, aparte de sucias, rotas, no te dejan tener hielera ni musica en el area de la alberca, el elevador no servía, el hotel el general está muy deteriorado, el internet no funciona, pesima experiencia, mejor me hubiera hospedado en el Calinda Beach.

2023-02-02 via Nuitee
L
leticia
4
Pros:

Don’t stay here pictures are not near reality
As soon I got there hotel didn’t have electricity.
View is nice but not the best area. Don’t recommend at all

2022-12-18 via Nuitee
S
Steven
2
Pros:

Big rooms with huge Balcony. excellent location.

2022-12-11 via Nuitee
S
Sylvia
2
A horror film
Pros:

The worst hotel I have ever stayed! Old, rusty, smelly and there was a spring out of the mattress that hurt my leg! No way to use their old and nasty towels, I bought towels at the supermarket for my whole family. The swimming pool was so dirty that we avoided it! Noisy, smelly and rusty air conditioning. Please consider to take this hotel out of hotel.com

2022-07-28 via Nuitee
G
gilbert
4
The negatives outweighed the positives
Pros:

The only thing I liked was the ocean view and being a stone throw away from the beach. NOTHING ELSE. I came very close to cancelling, due to a few reasons inluding the room not being ready at the time indicated and even after they told me to come back and they still made me wait almost 30 minuits after. I kept having issues with the key card as well and my frustration level was getting a bit high. They kept my I.D without telling me and thought I had lost it before retracing my steps and leading me back to reception. They were not clear that they keep your I.D as guarantee, For what? no place has ever done this out of hundreds of hotels I've stayed at. I was also annoyed with their no outside food or drink policy, but I saw people with coolers in the pool. So pretty much you have to sneak in the goods like contraband. Honestly I would only return here out of sheer desperation.

2022-05-30 via Nuitee
J
JOSE ANTONIO partner
4
Pros:

Me gustó la amabilidad de los empleados. Son amigables y serviciales.No me gustaron las instalaciones. Son viejas y obsoletas. la piscina es vieja y se ve descuidada, el agua se ve turbia. No hay aire acondicionado en la recepción, ni en las áreas comunes, los elevadores están muy viejos. Los muebles de las habitaciones son del siglo pasado, en la tv de la habitación solo se ven 3 canales. La señal de wifi es totalmente inestable, intermitente, es inservible. la herrería del balcón de la habitación está vieja y oxidada. la apariencia exterior del hotel es de total abandono. En general las instalaciones del hotel son lamentables y deprimentes.

2022-05-17 via Nuitee
J
Javier
10
Great
Pros:

Nice , clened and staff helpful.

2021-07-26 via Nuitee
V
Verified traveler partner
2
Pros:

Hotel en muy malas condiciones, olor a drenaje y acabados viejos y deteriorados.

2021-07-23 via Nuitee