Holiday Inn Express Fayetteville- Univ of AR Area by IHG

Hotels
Holiday Inn Express
8.6 (133 reviews)
1251 N Shiloh Drive, Fayetteville, Arkansas, 72704 , Fayetteville , US

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Elevator
Fitness facilities
Gift shops or newsstand
Conference space
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Fast check-in
Friendly staff
Great breakfast
Cons:
Maintenance issues
Lack of cleanliness
Disruptive noise

Categories

Cleanliness
7.7
Multiple mentions of dirty bathrooms and issues with room cleanliness.
Service
8.7
Staff was friendly and provided good service despite some negative comments.
Location
9.2
Hotel was easy to get to, a big plus for guests.
Room Quality
8.2
Some rooms were good, but there were issues with room assignments.
Amenities
8.2
Good amenities but under renovation, affecting overall experience.
Value for Money
8.8
Standard quality for this hotel tier, reflecting a fair value given the circumstances.
Food and Beverage
9.2
Excellent breakfast highly praised by multiple guests.
Overall Experience
8.8
Mixed experiences, but overall rating aligns with expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:16

Property Description

Convenient Amenities
Enjoy a fitness center, complimentary Wi-Fi, and gift shops at this hotel. Plus, savor daily buffet breakfast and benefit from a business center and dry cleaning services.

Event Spaces
Host your event in the 300 square feet of conference space available, along with a meeting room and banquet hall provided by the hotel.

Cozy Accommodations
Make yourself at home in one of the 110 air-conditioned rooms furnished with refrigerators and microwaves, featuring cable TV and complimentary local calls.

Plan your stay at Holiday Inn Express Fayetteville- Univ of AR Area today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XNA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 133 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.8
Food and Beverage: 9.2
Overall Experience: 8.8
M
Mike
10
Pros:

Room was quiet but bed was not as comfortable as expected.

2025-10-02 via Nuitee
R
Rhonda family
8
Pros:

Fast check in, clean room, friendly staff and hotel was very easy to get to.

2025-09-22 via Nuitee
E
Eric
6
Not great
Pros:

Service was reallyv bad and property was in poor condition, but room was in good condition.

2025-09-22 via Nuitee
J
Jody
2
Pros:

When I arrived the front desk gave me my room key and I went to my room. Upon arriving in my room I found someone else’s clothes, shoes and suitcase on the bed. No one was in the room. I left and went back down to front desk and told them that someone else was in the room they gave me. They ended up giving me another room. This could have been very bad.
Then I requested no room service on the second day. I told the maid working outside my room. She wrote it down. I return to my room and was in my bathroom using the restroom and another maid walked into my room and entered my bathroom. Didn’t knock or announce herself. I was in shocked and she walked out.
I will never stay there again.

2025-09-21 via Nuitee
J
JIMMY
8
Pros:

Bathroom was very dirty

2025-09-10 via Nuitee
S
Sonya
6
Pros:

It looked like our door has been kicked in before and not repaired well.

2025-09-09 via Nuitee
S
Sandra family
10
Pros:

Living room was spacious & comfortable. The king size bed was firm and comfortably supportive. Bathroom door a little too close to master bed headboard. There was construction occuring (pounding & sanding) in the room directly above ours (from about 9am to 4pm). Excellent staff, breakfast and parking.

2025-08-27 via Nuitee
B
Brittian M. family
10
Pros:

Convenience, clean, great staff

2025-08-25 via Nuitee
C
Carl
10
Pros:

Really nice rooms and excellent service. Great breakfast

2025-08-25 via Nuitee
L
Laura
4
Look somewhere else
Pros:

Hotel is run down. Wouldn’t stay here again. This used to be a nice hotel and it looks like are renovating but it’s not worth it

2025-08-18 via Nuitee
S
Susan partner
8
Pros:

This hotel met my needs. Our room was clean and quiet. Check in was easy and I was given a room to satisfy a request I made. The coffee was surprisingly good.

2025-08-07 via Nuitee
D
David
4
Pros:

Hotel was under renovation, would not have stayed if I was informed of this, room was not to expection, took 2 maintance trips to get tv working. Bodily hair on bathroom foor.

2025-08-02 via Nuitee
C
Colleen family
10
Pros:

Like the large beds and room

2025-07-30 via Nuitee
B
Brandy
10
Repeat Guest
Pros:

Holiday Inn Express is our top choice when in town for UARK events. Friendly staff, clean and comfortable rooms, awesome breakfast!

2025-07-27 via Nuitee
J
J. Richard family_with_children
6
Pros:

oK

2025-07-25 via Nuitee
C
Cynthia
10
Loved Our Stay!!!
Pros:

Our room was large and comfortable. Loved the King bed!

2025-07-22 via Nuitee
V
Verified traveler
4
Pros:

Got absolutely zero sleep due to people partying outside the hotel and in the hallways.

2025-07-13 via Nuitee
S
Sarah
10
Pros:

The staff was incredibly friendly and warm.

2025-07-13 via Nuitee
W
Wendy family
10
Pros:

Beds were super comfortable! Breakfast buffet was great. The front desk workers were very friendly. A little bit of construction was going on but otherwise, great hotel.

2025-07-02 via Nuitee
J
Jasmine partner
2
Pros:

The bathroom in my room AND in the lobby were filthy. Species left and toilet and clogged.

2025-06-30 via Nuitee