Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Free beach shuttle
Arcade/game room
Health club
Boat on site
Clubhouse
Boat tours on site
See all facilities

Review Highlights

Pros:
Outstanding staff
Excellent overall experience
Cons:
Stairs may be challenging for older guests

Categories

Cleanliness
9.13
Excellent overall, with no specific cleanliness issues mentioned.
Service
9.6
The staff were uniformly outstanding.
Location
9.14
No issues mentioned, standard quality expected for hotel tier.
Room Quality
9.09
Assigned a suite, indicating good quality despite stair issues.
Amenities
9.12
Standard quality for this hotel tier.
Value for Money
9.08
Standard quality for this hotel tier.
Food and Beverage
9.13
Standard quality for this hotel tier.
Overall Experience
9.3
Overall excellent experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:37

Property Description

Indulge in Relaxation:
Unwind at the full-service spa with massages, body treatments, and facials. Take a dip in the outdoor swimming pools and lounge at the private beach, ensuring total relaxation.

Gourmet Dining and Socializing:
Enjoy a variety of dining options at 5 restaurants and a daily complimentary reception. Sip on drinks at the bar/lounge, poolside bar, or beach bars. Room service and a coffee shop are also available for a quick bite.

Luxurious Amenities and Services:
Benefit from complimentary internet access, concierge services, and a beach shuttle. The hotel offers babysitting, a business center, and limo service. With spacious guestrooms featuring premium bedding and modern amenities, Shangri-La Le Touessrok invites you to experience luxury and comfort.

Ready to experience the ultimate retreat at Shangri-La Le Touessrok, Mauritius? Start planning your unforgettable stay today.

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRU

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

9.2
Based on 102 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
R
Roger
8
Pros:

We were assigned a suite at the top a flight of stairs (of forty four steps) despite being almost eighty years old. There are no lifts!
Otherwise excellent in all respects, especially the staff who were uniformly outstanding.

2025-09-14 via Nuitee
H
Hamza's
10
Pros:

Perfect stay!!

2025-08-10 via Nuitee
V
Vanessa partner
10
Pros:

We loved every second of our stay here.
We were upgraded to a beachfront frangipani room which was great.
4 different restaurants - all with fantastic food (Saffran was probably our fave). We had no issue getting reservations.
The all included watersports (inc motorised) were amazing.
The staff were all fabulous- they couldn’t do enough to help you.
We’re already planning our return trip.

2025-02-19 via Nuitee
S
Simon family
4
Pros:

Nice location but was still work in progress post renovations
Amazing new restaurants

We had not hot water for 4 days

2024-11-03 via Nuitee
L
Larry
10
The perfect hotel experience
Pros:

Probably the best hotel experience I’ve had!
The hotel is beautiful. The beaches are incredible and the staff are the most obliging and attentive I have ever encountered. The restaurants and bars are varied and well run.
There is just no limit to the good things that can be said about Shangr-la Maury!

2024-05-17 via Nuitee
M
Macauley
10
Pros:

Amazing hotel, beautiful restaurants, courteous staff and would definitely like to visit again.

2024-05-12 via Nuitee
E
Erika a family_with_children
10
Pros:

Absolutely loved it, We had the most amazing vacation. Food, service, facilities, everything was exceptional !!!

2023-12-26 via Nuitee
N
Nikolaus
4
Don't go there
Pros:

The resort itself is max 3-4*. Old concept. Constant selling attitude of staff (room upgrade, better this or that etc.). Service attitude of staff not existing in many areas. Restaurants are ok but totally overpriced.
Two episodes of our stay: During arrival, we had to wait 75 minutes in our room for our luggage (we were the only arrival at this time). There are different areas to enjoy the beach (all areas are free). We were asked by the staff to leave the beach lounger because a more important guest wanted to lie there.

2023-11-04 via Nuitee
S
stephane
10
Best Hotel in Mauritius
Pros:

I going to Mauritius for business two times a year since seven years, have tried almost all five star hotels, Shangri-La is the best in terms of location, service and food !

2023-10-10 via Nuitee
K
Kalina
8
ok but needs renovation and more premium experienc
Pros:

Our room smelled of dampness when we arrived and the air conditioning would blow cold air even when it was turned off making our room unpleasant. The hotel provided us a cleaner room. The hotel has a stunning private island which made our week trip worthwhile yet the service and food was not up to the standard of a top hotel. Especially that we stayed at the One and Only Mauritius hotel the previous week, we could really feel a lower quality of service and food. The hotel needs a renovation and a more luxurious feel

2023-07-13 via Nuitee
F
Fadi family
10
Pros:

Great place for a family holiday. Reception, service, food, facilities and overall atmosphere is impeccable. Kitchen is extremely well managed and food, hospitality and service were amazing. Surely a repeatable vacation and location.

2023-07-03 via Nuitee
K
Khalil
10
THE BEST HOTEL EVER
Pros:

I have travelled to over 40 countries, many several times.

This must be THE best hotel I have ever stayed in. The money is 100% worth it, my only regret was not staying here longer.

Loved every single second.

Thank you for a memorable trip.

Anyone considering this, book it!

2023-05-04 via Nuitee
V
Verified traveler
10
Amazing place made better by the fabulous staff
Pros:

Stayed with friends to celebrate 2 wedding anniversaries and 2 big birthdays. Relaxed, played golf and ate really well. Hotel is amazing. Feels so relaxed yet everything is run so efficiently. The staff are the best thing about the hotel. They are all wonderful, friendly and helpful. Feels like they really want you to enjoy your stay. We have visited this hotel several times and keep returning because the staff are so good. Golf course is beautiful and really well run so there is no waiting. A day on the private island with a long lunch is magical. Really good selection of restaurants. All are excellent but do book before you travel if you want to dine in the signature restaurants.

2023-04-06 via Nuitee
L
Louisa ann
10
Just Perfect!
Pros:

Excellent from beginning to end. The hotel staff are very helpful, the hotels has two islands which are very easily accessible with boats leaving the jetty every 20 mins. the sea is very clean around the hotel and the food is delicious. the experience was superb!

2022-11-14 via Nuitee
M
Mohammad Awais partner
10
Pros:

Beautiful resort and the staff was incredibly good. They were all very professional and courteous.
The food was also great.

2022-10-23 via Nuitee
S
Salman family
10
Pros:

Quite and very relaxing.

2022-10-04 via Nuitee
M
Mila partner
10
Pros:

The hole property was amazing and the staff were really nice to us. Best resort we have ever stayed.

2022-09-03 via Nuitee
C
Clara
10
Amazing stay
Pros:

What a wonderful stay! The hotel is gorgeous, staff permanently available and the service excellent. Looking forward to coming back

2022-08-14 via Nuitee
S
Sandeep Raghuvirsinh partner
10
Pros:

Me and my partner had a wonderful time, the staff were very attentive and respectful. Words would not be enough for the views and the level of service given, you would need to go there and experience it your self. Big thanks to Prince, Rakesh, Deepak of resort. 5 star in every category!!!

2022-08-06 via Nuitee
N
Navkiran Kaur partner
10
Pros:

Staff are so genuinely caring. The property was stunning and all the staff couldnt do enough for you. I would like to give a special mention to Prince, Deepak, housekeeping team and gentleman who organises water sports. They all made our stay even more incredible. The breaks service was amazing and the whole property is stunning.

2022-06-25 via Nuitee