Mercure Grand Hotel Biedermeier Wien

Hotels
Mercure
8.3 (4764 reviews)
Landstraßer Hauptstraße 28 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Good breakfast variety
Cons:
Cleanliness issues
Room renovation needed

Categories

Cleanliness
7.51
Some reviews noted cleanliness issues, particularly in bathrooms.
Service
8.98
Many reviews praised the friendly and helpful service.
Location
9.02
Proximity to city center and transport options was highly appreciated.
Room Quality
7.47
Some rooms were noted as needing renovation and having issues.
Amenities
8.5
Amenities were positively mentioned, especially breakfast.
Value for Money
7.96
Generally considered good, but some value concerns due to pricing for breakfast.
Food and Beverage
8.51
Breakfast got favorable mentions with good variety and quality.
Overall Experience
8.48
Overall, guests found the stay enjoyable, with some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:31

Property Description

Luxurious Biedermeier-style Accommodation
Experience the charm of Vienna at Mercure Grand Hotel Biedermeier Wien with its elegant rooms and suites, each featuring modern amenities and a touch of traditional Biedermeier decor.

Wellness and Dining Options
Indulge in relaxation at the hotel's gym and sauna, or savor Austrian delicacies at the on-site à la carte restaurant offering a blend of local and international cuisine.

Convenient Location and Accessibility
Located near Vienna's City Park and various transport links, including the Rochusgasse Underground Station and CAT train station, exploring the city's iconic landmarks like St. Stephen’s Cathedral and Vienna Opera House is effortless.

Book now to immerse yourself in the rich history and modern comforts of Mercure Grand Hotel Biedermeier Wien.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.3
Based on 4764 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
S
shubanacadie Family
8
Great for a weekend break
Pros:

Located just outside the main ring road of Vienna, this hotel still has a fantastic location. We were able to walk most of the city from there, however when we were feeling a little tired were able to hop on the subway (super easy to use) to get to and from the hotel.

Access to the hotel is through an archway and down a cobbled road. Staff at reception were helpful and friendly. We had booked a Quiet mezzanine Family Suite which is accessed by getting the lift to the top floor, walking to a separate staircase and walking up 2 sets of stairs - so be warned if you have access/ mobility issues! We knew of this in advance and it didn't bother us. The room itself was huge - 2 bedrooms at either end of the suite, bathroom with toilet, along with a separate toilet, and a seating area. Only criticism would be that there is only 1 shower which in located in the bath - with the slanted roof, anyone over 5ft 5in would have problems fitting under the shower head and would need to bend to wash their hair. Not an issue for 2 of us, but problematic for 1 in our family. Room seemed clean, although a little dated.

Breakfast was located in another building, across from the reception area. There were numerous options available and all tasted good.

Great hotel for a weekend away.

2026-03-07 via Tripadvisor
F
federica couple it
10
Nel centro di Vienna
Pros:

Ottima posizione comoda per raggiungere molte zone della città . Staff cordiale camere pulite e accoglienti

2026-03-07 via Nuitee
V
Valerie family_with_children fr
10
Hôtel chic idéalement bien placé 👍
Pros:

Hôtel idéalement bien placé. Chambre familiale spacieuse, grande , lits très confortables... Petit déjeuner copieux et personnel adorable. Hôtel très propre 👍

Cons:

Ras

2026-03-07 via Nuitee
B
Baran couple tr
8
2026-03-07 via Nuitee
G
gertrud couple de
8
2026-03-07 via Nuitee
V
Viki couple nl
8
Centraal en prettig hotel
Pros:

Grote kamer, centraal gelegen.

Cons:

Erg warm in de kamer.

2026-03-06 via Nuitee
J
Jillian couple us
6
2026-03-06 via Nuitee
R
Ronnie solo_traveller se
8
Pros:

Excellent location.
Unique building.
Cute little room.
Breakfast was good.

2026-03-05 via Nuitee
M
Michael solo_traveller de
8
2026-03-05 via Nuitee
S
Sebastian solo_traveller es
10
2026-03-04 via Nuitee
S
Serge solo_traveller us
10
Pros:

Great location.

2026-03-04 via Nuitee
J
John couple de
9
2026-03-04 via Nuitee
A
ayache solo_traveller fr
3
2026-03-04 via Nuitee
B
Berker couple tr
9
2026-03-03 via Nuitee
İrina solo_traveller il
9
Ощущение уюта
Pros:

Уютный номер. Большой номер. Большая ванная комната. Тихо. Тепло. Все необходимое есть или можно спросить на ресепшен. Прекрасный завтрак. Очень отзывчивый персонал на ресепшен. Убирали каждый день, было очень чисто. Расположение прекрасное, легко добираться на поезде до центра Вены из Аэропорта, и 6-7 минут пешком. Рядом все достопримечательности.

Cons:

Отсутствие нужного в современном мире количество розеток. Нужно быть внимательным при заселении. Есть номера к которым пройти можно только по ступенькам лестничный пролет. Обязательно уточняйте на ресепшен. Есть люди для которых подъем и спуск по ступенькам проблема.

2026-03-03 via Nuitee
J
john family_with_children ie
10
Pros:

Really nice and comfortable
Close to rail station 20 minutes to airport

2026-03-03 via Nuitee
C
Christine family_with_children de
8
Pros:

Die Lage des Hotel ist optimal und gut zu erreichen mit Bus , U-Bahn und vom Flughafen direkt zu Wien -Mitte.
Frühstück sehr reichhaltig von allem etwas sehr zu empfehlen.
Gastronomie hat normale Preis und schmeckt sehr gut.
Personal war immer sehr freundlich und zuvorkommend.

Cons:

In meinem Zimmer war kein Internet fähiger TV, das hat mich enttäuscht. In Spanien hatte jedes Hotel ein Internet fähigen TV auf dem Zimmer. Für die Sterne müsste dies in jedem Zimmer vorhanden sein.

2026-03-03 via Nuitee
R
Raşit Rıdvan couple tr
10
2026-03-02 via Nuitee
M
Milena solo_traveller rs
8
2026-03-02 via Nuitee
C
clara couple ch
8
2026-03-02 via Nuitee