Mercure Grand Hotel Biedermeier Wien

Hotels
•
Mercure
8.3 (4681 reviews)
Landstraßer Hauptstraße 28 , Vienna , at

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Good breakfast variety
Cons:
Cleanliness issues
Room renovation needed

Categories

Cleanliness
7.51
Some reviews noted cleanliness issues, particularly in bathrooms.
Service
8.98
Many reviews praised the friendly and helpful service.
Location
9.02
Proximity to city center and transport options was highly appreciated.
Room Quality
7.47
Some rooms were noted as needing renovation and having issues.
Amenities
8.5
Amenities were positively mentioned, especially breakfast.
Value for Money
7.96
Generally considered good, but some value concerns due to pricing for breakfast.
Food and Beverage
8.51
Breakfast got favorable mentions with good variety and quality.
Overall Experience
8.48
Overall, guests found the stay enjoyable, with some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:31

Property Description

Luxurious Biedermeier-style Accommodation
Experience the charm of Vienna at Mercure Grand Hotel Biedermeier Wien with its elegant rooms and suites, each featuring modern amenities and a touch of traditional Biedermeier decor.

Wellness and Dining Options
Indulge in relaxation at the hotel's gym and sauna, or savor Austrian delicacies at the on-site à la carte restaurant offering a blend of local and international cuisine.

Convenient Location and Accessibility
Located near Vienna's City Park and various transport links, including the Rochusgasse Underground Station and CAT train station, exploring the city's iconic landmarks like St. Stephen’s Cathedral and Vienna Opera House is effortless.

Book now to immerse yourself in the rich history and modern comforts of Mercure Grand Hotel Biedermeier Wien.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.3
Based on 4681 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
P
Pirkka • couple • fi
9
Pros:

Aamupala oli aivan loistava.

Cons:

Huoneessa oli kuuma, vaikka termostaatin sääti minimiin ja oli tammikuu.

2026-02-14 • via Nuitee
L
lauriane • solo_traveller • fr
10
2026-02-14 • via Nuitee
Y
Yona and Jacob • solo_traveller • il
9
2026-02-14 • via Nuitee
S
shimon • couple • il
8
היה טוב מאוד
Pros:

מיקום ליד תחנת וינה מיטה מקום מרכזי עם קישורים למקומות רבים בעיר . טווח הליכה ברגל מהמרכז . מלון יחסית גדול אבל נותן הרגשה של מקום אינטימי

Cons:

את התאורה בחדר . המיטות לא מספיק נוחות . כריות צריך מבחר גדול יותר

2026-02-14 • via Nuitee
H
helle kit • family_with_children • dk
3
Pros:

Beliggenhed. Personale

Cons:

Dårlig og kedelig morgenmad. Tørt brød og kødet så forkert ud. Første dag fik vi kold røræg.

Jeg blev hacket første dag efter under 1,5 time. Da jeg sagde det, var der ingen reaktion eller undskyldning.

2026-02-13 • via Nuitee
S
sonia • solo_traveller • es
8
Food was great, service was excellent, the bathroom needed a lift.
Pros:

Vintage style

Cons:

Curtains hangers were broken. I didnt like the carperts.

2026-02-13 • via Nuitee
Émilie • extended_group • fr
8
Pros:

La situation géographique, la décoration, le confort des lits

Cons:

La moquette au sol ce n'est pas très hygiénique...

2026-02-13 • via Nuitee
D
DIOGO HENRIQUE • couple • br
10
Excelente!
Pros:

O hotel é muito bom, quarto espaçoso, com excelente roupa de cama.
Boa localização, da para fazer tudo a pé.

2026-02-13 • via Nuitee
J
Janice • family_with_children • gb
10
2026-02-12 • via Nuitee
M
Manuela • solo_traveller • de
8
wie immer sehr zufrieden - empfehlenswert
Pros:

War wie immer sehr zufrieden , großes sauberes Zimmer , tolles vielseitges immer gut bestücktes Frühstück

2026-02-12 • via Nuitee
M
Marcela • family_with_children • cl
10
Excelente hotel en Viena
Pros:

Excelente hotel, instalaciones cómodas, limpias y muy lindas, excelente ubicación, personal muy amable y atento a ayudarme en todo lo que fue necesario.
100% recomendable

Cons:

Todo perfecto

2026-02-12 • via Nuitee
B
Brian • couple • gb
9
Very comfortable with easy access to transport hubs and the city centre and really good value too.
Pros:

Location was excellent being near the central train station and not far from the old town.
The hotel is unique in being on both sides of a quiet, quaint, narrow alleyway. Charming.

Cons:

Not applicable.

2026-02-12 • via Nuitee
N
Nuno • family_with_children • pt
8
2026-02-12 • via Nuitee
F
Favre • family_with_children • fr
8
2026-02-11 • via Nuitee
R
Réka • solo_traveller • hu
8
2026-02-11 • via Nuitee
V
Vincenzo • couple • hr
4
Disappointing and uncomfortable
Pros:

Location is spot on. Room was very clean.

Cons:

Staff seems to be in training, room is way too small and finishing an are very dated (not antique, just old), not functional and beds uncomfortable mfortable. Bathroom prone to flooding. Overall would like to give a vintage feel but instead it just is run down.

2026-02-11 • via Nuitee
C
Claire • couple • gb
9
Perfect
Pros:

Room was clean and bed was really comfy. Great location close to the station and old city

Cons:

Room was really hot even with the thermostat turned off

2026-02-10 • via Nuitee
S
Sven • solo_traveller • de
8
2026-02-10 • via Nuitee
G
Giorgio • extended_group • it
10
Trovandomi bene ,lo consiglio a tutti
Pros:

Accoglienza ,pulizia e punto strategico

2026-02-10 • via Nuitee
J
John • family_with_children • hr
7
Pros:

Close to transport links and great Cafes nearby.

Cons:

All OK.

2026-02-10 • via Nuitee