Holiday Inn Express Edmonton Downtown by IHG

Hotels
Holiday Inn Express
7.9 (1125 reviews)
10010 104th Street , Edmonton , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noisy elevator
Parking problems

Categories

Cleanliness
7.11
Housekeeping can be more detailed; some reviews mentioned dusty areas.
Service
8.58
Staff was described as friendly and helpful.
Location
8.62
Ideal location, central to many attractions.
Room Quality
7.57
Rooms were clean but some issues reported, such as the smell of mold.
Amenities
7.1
The pool area was noted as lacking maintenance and the hot tub was non-functional.
Value for Money
8.06
Considered a nice value for the price paid.
Food and Beverage
8.11
Breakfast was well-liked, though one review expressed disappointment.
Overall Experience
8.08
Overall stay was pleasant with some noted issues but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:15

Property Description

Indulge in Modern Comforts

Featuring an indoor pool, Free Hot Breakfast, and Free Wifi, the central Edmonton Holiday Inn Express offers a convenient and comfortable stay just 1 km from the Rogers Place-Ice District Area. The modern rooms with cable TV, coffee maker, and work desk provide a relaxing retreat, with most rooms boasting a step-out balcony for added enjoyment.

Delight in Dining and Relaxation

Savor delicious meals at the On-Site Downtown Bistro restaurant and Bar, serving lunch and dinner. After a day of exploring, unwind at the gym, whirlpool, and steam room on-site at Holiday Inn Express Edmonton Downtown.

Explore Edmonton's Attractions

Conveniently located, the hotel is a short drive from the University of Alberta, Rexall Place stadium, and Telus World of Science museum. With limited parking spots available, secure your spot for a memorable stay.

Important information:

Please note that this property does not accept cash or pre-paid credit cards.
Payment can be made using a credit card.

Hot Breakfast 7 AM-9:30 AM for all 7 days a week.

For Dine-in
The guest will have to show Proof of vaccination.

Guest with no vaccination record:
can not Dine-in, but they can have Hot Buffet in the food Containers.

Guest can choose the option from the menu Swimming Pool, Hot Tub and Fitness Center.
Open: 9 AM-9 PM - Requires Proof of vaccination and Guest have to book a reservation with the front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CAD 20 per day.

Location

Guest Reviews

7.9
Based on 1125 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.08
D
Dyan Cleo family_with_children ph
4
Good but....
Pros:

I love the location of the hotel. It is very accessible to everything.

Cons:

We were at 7th floor. And there were some construction going on during our stay. We weren't able to relax because of the loud noise and banging sound from the construction.

2026-03-13 via Nuitee
C
Cherry solo_traveller ca
6
Pros:

Breakfast area is huge. Food is fine. Pools looks nice.

Cons:

Outlets in the room are loose. Some food in the breakfast was not refilled on time.

2026-03-11 via Nuitee
A
Agueli family_with_children ca
9
It was a great stay. The staff were very helpful, friendly and welcoming! Ahmed was excellent
Pros:

The location

Cons:

Strong smell

2026-03-10 via Nuitee
E
Evan solo_traveller ca
9
2026-03-08 via Nuitee
D
Diana Hooper family_with_children ca
8
Cons:

Parking lot was full amd had to park down street pull luggage through snow

2026-03-05 via Nuitee
C
Claudia couple ca
10
Pros:

Very good

Cons:

No complaints

2026-03-05 via Nuitee
C
Catherine family_with_children ca
8
Pros:

Hot tub was nice

Cons:

Dirty windows in my room, fitted sheets didn't fit properly, and the water level on the pool was below the filter system.

2026-03-03 via Nuitee
P
philomena family_with_children ca
10
Cons:

Not too.many options for breakfast

2026-02-28 via Nuitee
M
MURIEL couple fr
8
2026-02-27 via Nuitee
H
Hanlin-Petrovic couple ca
8
2026-02-26 via Nuitee
K
kayode couple ca
10
2026-02-24 via Nuitee
J
John couple ca
10
We Had a great Night and slept well.
Pros:

Close to Roger’s Place, breakfast and the staff.

2026-02-23 via Nuitee
T
Tobias couple de
6
Cons:

Plastikgeschirr

2026-02-22 via Nuitee
J
Jay couple ca
10
2026-02-22 via Nuitee
C
Clark family_with_children ca
10
Pros:

Feeling welcomed and they remember people.

Cons:

The eggs at breakfast could have been better but that's what happens when you make for hundred people

2026-02-14 via Nuitee
E
Ellaine couple ca
10
Pros:

Staff very nice. Place is quiet. Room very nice

Cons:

Parking. I need to pay

2026-02-11 via Nuitee
L
Loni couple ca
3
Great location but not great value for money.
Pros:

The location was excellent, with good walking distance to many restaurants, bars, and Rogers Place.

Cons:

The halls stank of weed, the first room we were given had a leaky shower tap, and the second room had a very annoying buzzing sound which we couldn't find the source of. Additionally, our key cards stopped working before the end of our stay, some lights were broken in the room, and parking was not included, which is a complete rip-off. It's $20 for the night, though the signs in the parking lot itself said $15. It was $16 if you became a member of HIG.

2026-02-11 via Nuitee
S
Sean couple ca
10
Very satisfied.
Pros:

Breakfast

Cons:

Parking spaces were slightly limited during the hockey game, but we were still able to get a spot outside the hotel.

2026-02-10 via Nuitee
M
Meg couple ca
8
2026-02-08 via Nuitee
T
Tracy family_with_children ca
9
Pros:

Amazing staff at check in and appreciated the extras like having a garbage bin outside in the parking lot.

Best customer service I have had in a long time.

2026-01-30 via Nuitee