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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Set in a monumental building in the heart of historic Antwerp, Hilton Antwerp Old Town offers spacious rooms with Serenity bedding, marble bathrooms, and modern amenities like a 32-inch flat-screen TV. Executive Room and Suite guests enjoy access to the Executive Lounge with a roof terrace overlooking the Cathedral of Our Lady.
Dining Experience
Indulge in a culinary journey at Blend 32 Kitchen, where you can savor Japanese inspired dishes with a Belgian twist or opt for traditional Belgian cuisine. Vegan options are also available, complemented by a special cocktail menu and locally crafted beers.
Prime Location
Located near De Meir shopping street and Groenplaats Square, this hotel provides easy access to popular attractions like the City Hall, MAS Museum, and the Steen Medieval Fortress. With excellent tram connections and proximity to Antwerp International Airport, Hilton Antwerp Old Town ensures a convenient stay.
Book now for a memorable stay at Hilton Antwerp Old Town!
Please note that the property address is not always recognized by GPS systems. To reach the entrance of the hotel, please introduce Eiermarkt as your final destination. Enter the 'INDIGO' underground public car park with direct access to the hotel through parking level -1.
Please note that when the occupancy in the room is above 2 guests, the 3rd and 4th people will sleep in a rollaway bed. Children younger then 12 years have free breakfast if accompanied by 1 Paying Adult Breakfast for children between 12-17 is €27 per child.
Please inform Hilton Antwerp Old Town during the booking process if you are coming with one or more children.
Please note that the non-smoking policy applies to both traditional cigarettes and e-cigarettes.
Pets are only allowed on request, a charge of 50 euro per stay will be applicable.
Please note, from February 2017, Antwerp has become a low emission zone. To enter the city center, foreign number plates must be registered. Guests can register the car until 24 hours after entering Antwerp and it can be done at the hotel's car park.
For more information contact the hotel after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Parking
Public parking is possible on site (reservation is not needed) and costs EUR 27.90 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
La cama muy cómoda y el lobby muy elegante
Que no tenían agua el el lobby para lis huéspedes, los baños tenían clave. En el desayuno cobraban extra por las mimosas o por huevos especiales, lo que en otros hoteles de la misma calidad, está incluido. Eso se me hizo mezquino de parte del hotel
I booked an ambassdaor Suite for two nights as a Platinum member via Hilton App. More or less everything was a disappointment during this stay.
- Check-in took very long and the person at the front desk wasn't overly friendly.
- The so-called "Ambassador Suite" was basically a huge but normal room without any separation (neither by furniture nor by a wall) between sleeping and seating area.
- The room had a bad smell, likely from the old carpeted floor.
- It was ice cold, outside and inside, and the thermostat allowed to increase the existing temperature by three degrees(!) However, the air from the AC remained cold and the room was freezing. After a lengthy discussion at the front desk they sent an employee who then organized a small fan heater.
- Furniture was old.
- The bath had a tiny shower cabin.
- The breakfast was poor.
- The main entrance (revolving door) was closed ("maintenance").
- Before arrival I received a weird email from the hotel that suggested to take public transportation and park and ride, instead of coming by car.
I complained and asked at the front desk to let me check out after one night instead of the initially booked two nights. It was a flexible rate with cancellation until one day before. They didn't want to let me go and insisted on a penalty charge for earlier departure. I would have paid exactly the same sum for two nights if I had made two separate flexible bookings for one night each, instead of one flexible booking for two nights. At other hotels, it was possible to leaver earlier due to changes in the business schedule, but here they argued a lot. Finally they let me go after one night without a penalty. Since the room was very cold, I wouldn't have expected a sincere apology and an offer to pay less, not more...
After one night I changed the hotel and went to another hotel belonging to the Hilton group, which cost one third and was really good.
Location is perfect, right in the centre of the old town. Spacious room with chairs, plenty of hanging and clothes storage space.
Room location was noisy overnight with goods vehicles arriving and departing and lots of banging as I assume shop deliveries were unloaded.
Had trouble initially getting room warm, controls for AC were odd with no way to see the actual temperature that is set.
Wifi is only free if you sign up for rewards scheme. Sign up process for that is annoying to say the least, after entering name and address, selecting a country clears all the information you just typed and you have to start over again.
Das Zimmer war erfreulich groß und es gab auch viel Platz in Schrank und Kommode zum verstauen. Lüfung und Klima hat hervorragend funktioniert.
Der Kanal in der Dusche lief ganz schlecht ab und die Armaturen sind nicht mehr zeitgemäß.
Top ligging
Groot
Locatie
L’emplacement
La propreté !
L’odeur dans les couleurs.
La moquette et chambre pas hygiénique.
Salle de bains pas propre.
Décoration etc très vieux.
El sitio. Muy céntrico.
Me obligaron a dejar una fianza de 100€ por si consumíamos algo de la nevera del bar. Para mi sorpresa, al llegar a la habitación, la nevera estaba VACÍA. Sólo tenía 2 botellines de agua que valían 5€ cada uno. ¿Para qué los 100€ si no había nada que consumir?
La bañera, sin mampara ni cortina, y la ducha, una ridiculez, que te chocabas con los cristales en cuanto te movías.
Tampoco disponía de cafetera de cápsulas, solo un calienta agua y 2 sobres de cafe y té.
El cuarto de baño, sin calefacción. (En febrero, por la mañana estaba helado) Y el aire acondicionado, funcionaba durante una media hora, y luego empezaba a salir aire frio. Tenías que apagarlo durante un rato y luego volver a conectarlo.
I landed in Brussels but had a delayed taxi to the arrival gate due to the presence of a safety hazard near the gate. I got to the hotel later than I planned after spending 15 hours on a plane, but Adrian at the reception was very accommodating and able to find me a room to freshen up in immediately. My diamond status was also recognised and he kindly gave me a very nice upgrade! Breakfast was great, and the room was very comfortable. I wish I had the time to stay longer
Belles prestations, dans cet hôtel idéalement placé. Au centre de tout, vraiment génial
Rien
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