Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Gift shops or newsstand
Library
Free breakfast
Multilingual staff
See all facilities

Review Highlights

Pros:
Beautiful location
Cons:
Poor service
Communication difficulties
Bed arrangements issues
Cleanliness problems

Categories

Cleanliness
4
Mixed reviews about cleanliness, with some guests mentioning cleanliness issues.
Service
2
Service received overwhelmingly negative feedback, with complaints about staff attitude, responsiveness, and lack of care for guests' concerns.
Location
7.7
Positive comments about the beautiful location, although some guests faced communication difficulties due to the timing of their arrival.
Room Quality
3.7
Rooms received poor reviews due to issues with bed arrangements, cleanliness, and amenities like room heaters and geysers.
Amenities
0
No specific mention of amenities in the reviews provided.
Value for Money
0
No specific mention of value for money in the reviews provided.
Food and Beverage
2
Breakfast and food quality received negative feedback, with guests describing it as stale, cold, and inedible.
Overall Experience
2.3
Multiple reviews expressed extreme dissatisfaction with the overall experience, citing misleading online reviews, poor conditions, and feeling scammed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 02:56

Property Description

Luxurious Amenities
Pamper yourself with onsite massages or take in the view from a rooftop terrace. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Convenient Features
Additional features include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Prime Location
With a stay at Desert Moon in Giza (Pyramids Gardens), you'll be within a 15-minute drive of Giza Pyramid Complex and Pyramid of Khufu. Book now to experience the best of Giza during your stay.

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 47 reviews
Cleanliness: 4
Service: 2
Location: 7.7
Room Quality: 3.7
Amenities: 0
Value for Money: 0
Food and Beverage: 2
Overall Experience: 2.3
T
Talal
2
Pros:

ARE YOU SERIOUS??? Is this REAL? I arrived late and was tired so I had to stay the night in this joke of a place. It was meant to be 2 nights but next morning, first thing (after free breakfast) I ran away!!
Pros: Nice view from the roof. Homemade cakes n biscuits were nice. Friendly staff(more about staff in cons!!).
Cons: Area is like a war zone: stray dogs, dirt roads with more potholes than all the roads in the world COMBINED!!! Feels unsafe
Unprofessional staff: The guy met me in flip flops!!! And was eating pumpkin seeds or something...I mean...R U FOR REAL???
Rooms n place are NOT as you see in photos. Deceiving big time. The place needs a lick of paint and proper redecorating and cleaning. TV in main area(the roof) freezes every now and then, so watching a live champions league game was a nightmare. What is this place??? I didn't know wether to cry or laugh!! Never again.

2025-05-10 via Nuitee
M
Marlon
10
Pros:

Very nice hotel and staff was very nice I just didn't like where the hotel was located but I got a nice view to the Giza Pyramids

2025-04-29 via Nuitee
A
andré
6
Mucho ruedo no possible a dormir
Pros:

Mucho ruedo de circulation del traficote . A 10 métros de un autopista urbana

2024-12-02 via Nuitee
M
Mohamed
10
Pros:

WiFi, clean accommodation and friendly staff.

2024-10-25 via Nuitee
W
Wesley friends
8
Pros:

The staff were excellent. Especially the woman serving breakfasts.

2024-10-23 via Nuitee
C
Ciro Ernesto Huertas
10
Pros:

The owner and the staff were very kind, the food was delicious and the location which is close to the pirámides is a plus together with the view from the terrace . Recommended!

2024-09-26 via Nuitee
M
Mason James
8
Pros:

The owner is an incredibly kind man who will go out of his way to look after you if you get into any sort of situations in Egypt as a foreigner, which I found hugely reassuring.

My only disappointment was the prices for amenities at the hotel. $275 NZD for a one hour massage for example. And the cost of food is very high; charging Fairmont prices while located in a nondescript location/very basic building. Also very difficult to obtain and sort of invoice for the charges.

Other than this, I would absolutely recommend.

2024-09-07 via Nuitee
S
s family
8
Pros:

The staff were always pleasant and helpful, especiallyHani who went above and beyond to ensure we had a memorable stay.
The area around the hotel is very dirty with limited things to see or do. The restaurant at the hotel is way over-priced and the breakfast is mostly the same, limited selection. The value for what you are paying for, is just not in line with what you are getting unfortunately. You receive a beautiful view of the pyramids from the rooftop (or some bedrooms), with an amazing night ambiance.
Overall, the place was comfortable and I would do another short stay again.

2024-03-22 via Nuitee
C
Christopher Noe partner
10
Pros:

I encourage everyone to read my honest review:

I've traveled to a few places around the world and I've been in many different hotels. If you come to Egypt expecting emaculate massive rooms with perfect streets and nightlife surrounding you, that is not the real Egypt. The reality is that Egypt is far from perfect. You must remember, this isn't the place that has all the luxuries that most of you likely have at home. But the people you meet and interact with and the things you see both tourist attractions and not is what makes you truly appreciate Egypt.

With that, I'd like to bring my attention to Dr. Mohammed. He has a degree in Egyptology and is the owner of Desert Moon, along with his wife whom we unfortunately did not get to meet. From the moment we arrived at like 9a, he personally greeted us and apologized for the confusion around the cab driver. He immediately welcomed us to some breakfast and told me he wants to make our trip memorable. He is a very spiritual and loving man. He shared a wonderful story of love between him and his wife and explains how their goal is to share their love with each and every guest that arrives.

He listened to everything we were interested in doing and made sure we hit every one of those points. He is very reasonable when it comes to prices and you can tell he wants you to truly experience the most of Egypt without feeling like you're spending far more than you need to.

2023-11-26 via Nuitee
J
Juashay
10
Pros:

Amazing property, they staff were super attentive, and made sure my birthday vacation went off w/o any hick-ups! :)

2023-11-11 via Nuitee
S
Sameh
10
Excellent
Pros:

"Staying at Desert Moon Hotel was an unforgettable experience! The breathtaking views of the ancient wonders combined with the warm hospitality and luxurious amenities made my visit truly remarkable. I was captivated by the stunning vistas of the Pyramids right from my room. The hotel's blend of modern comfort and Egyptian charm created a perfect oasis in the desert. The staff's hospitality was exemplary, ensuring every aspect of my stay was delightful. I highly recommend Desert Moon Hotel to anyone looking for a once-in-a-lifetime experience in the shadow of the Pyramids.
I can't wait to return and create more cherished memories at this exceptional hotel!.

2023-09-23 via Nuitee
S
Sameh
10
Pros:

"Staying at Desert Rose Hotel was an unforgettable experience! The breathtaking views of the ancient wonders combined with the warm hospitality and luxurious amenities made my visit truly remarkable. I was captivated by the stunning vistas of the Pyramids right from my room. The hotel's blend of modern comfort and Egyptian charm created a perfect oasis in the desert. The staff's hospitality was exemplary, ensuring every aspect of my stay was delightful. I highly recommend Desert Rose Hotel to anyone looking for a once-in-a-lifetime experience in the shadow of the Pyramids.
I can't wait to return and create more cherished memories at this exceptional hotel!.

2023-09-23 via Nuitee
S
Sameh
10
Pros:

"Staying at Desert Rose Hotel was an unforgettable experience! The breathtaking views of the ancient wonders combined with the warm hospitality and luxurious amenities made my visit truly remarkable. I was captivated by the stunning vistas of the Pyramids right from my room. The hotel's blend of modern comfort and Egyptian charm created a perfect oasis in the desert. The staff's hospitality was exemplary, ensuring every aspect of my stay was delightful. I highly recommend Desert Rose Hotel to anyone looking for a once-in-a-lifetime experience in the shadow of the Pyramids.
I can't wait to return and create more cherished memories at this exceptional hotel!.

2023-09-23 via Nuitee
F
Fraser
2
Disappointing
Pros:

My new wife and I booked to stay at Desert Moon months ago for our honeymoon. It was advertised to us as a great location for quiet as it is away from the city but soon realised it was safer to be in downtown Cairo where transport & services are easily accessible.

Just before arriving we noticed the reviews on Google had deteriorated since we initially booked. As we got there, the scenery got progressively worse (pyramids however still in view). The location made us both feel unsafe. Following this there was nobody to welcome us upon arrival. Luckily we had a helpful driver with us who assisted us find someone to let us in but even so with a questionable elevator.

We were eventually shown our room and sadly it had a horrible stench and cleanliness was below acceptable so we checked straight out. It’s a shame as the 2 young guys who worked at the hotel were lovely and trying their best to be accommodating.

2023-08-27 via Nuitee
R
Richard
2
Pros:

Property is on a sand road. Very old building. The power come and goes and it takes hours. Only 1 person on duty. Very loud place and cleanliness was horrible. Dusty floors and mold on tires on the shower.

2023-08-05 via Nuitee
D
Derya
10
Pros:

The service was amazing! They also organise every tour with the Hakuna Matata tour , i did even more than planned.

2023-06-03 via Nuitee
C
Clifford
4
Room with a view and little else
Pros:

The only redeeming feature is the roof where there is a great view of the pyramids. The roads around are unpaved and rough and i wouldn't walk out at night (or day). This meant a taxi and Mohammed organized everything at a price. It also meant eating at their restaurant on the roof. Food was poor and greatly overpriced. Surprizingly the breakfast was good. Room was clean but the shower struggled to work at times and the mattress was a thin foam attempt at a mattress which gave me backache. All in all not the best of places to stay.

2023-03-14 via Nuitee
S
Sara
4
Pros:

Avoid this hotel! Very disappointing stay. Inconvenient location, rooftop overlooks a noisy highway so it doesn’t feel relaxing. The worst part of my experience was my room - it wasn’t cleaned from the previous guest. I left the property about 2 hours after checking in.

2022-12-31 via Nuitee
M
Mohamed
10
Pros:

Friendly staff and really helpful

2022-11-21 via Nuitee
L
Leon
6
Pros:

People are nice, facility need improvements, bed uncomfortable, room very small, dirty surrounding area, breakfast very limited items.

2022-10-23 via Nuitee