Hyatt Place Nashville Brentwood

Hotels
Hyatt Place
8 (650 reviews)
202 Summit View Drive , Brentwood , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Inadequate hot water

Categories

Cleanliness
6.75
Hot water issues indicate maintenance problems.
Service
8.75
Staff, especially Kelly and Chris, were very friendly and pleasant.
Location
8.25
Good location mentioned in the review.
Room Quality
7.75
Room was nice enough.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
8.25
Breakfast staff was friendly and pleasant.
Overall Experience
7.75
A mix of good service and some utility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:15

Property Description

Luxurious Accommodations
Indulge in comfort and convenience at Hyatt Place Brentwood. Each room features a 42-inch flat-screen TV, a small refrigerator, and coffee-making facilities. Some rooms even boast a cozy seating area with a sofa bed for ultimate relaxation.

Convenient Amenities
Enjoy round-the-clock access to the reception and fitness center, along with express check-out for a hassle-free stay. Need to store your luggage or do some laundry? We've got you covered. Plus, savor delicious flatbreads and a variety of dining options from the 24-hour Gallery Menu.

Ideal Location
Located just 10 miles from downtown Nashville, our hotel offers easy access to the city's attractions while providing a peaceful retreat in Brentwood. Explore nearby outdoor activities like Percy Warner Golf Course and Radnor Lake State Natural Area.

Experience the perfect blend of comfort and convenience at Hyatt Place Brentwood. Book your stay now for an unforgettable getaway.

Important information:

PLEASE NOTE: This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8
Based on 650 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 7.75
J
Jenny couple us
10
Love this location! Great value, so clean, and so comfortable
Pros:

Location and price value

Cons:

Nothing

2026-03-04 via Nuitee
C
Curious02444205265 Business
10
Our home way from home
Pros:

We come to Nashville about once a month in business and we will ONLY stay at Hyatt Place Brentwood! The front desk team are so kind and friendly, the breakfast team are wonderful, housekeeping is perfect and the maintenance crew have helped us in the past and they too have been wonderful. Thank you all for making your hotel our home away from home!

2026-02-25 via Tripadvisor
J
Jon couple us
10
Excellent room amd great value!
Pros:

Big room for with comfortable sofa and bed. Very nice and clean.

Cons:

The $8 fee for parking

2026-02-22 via Nuitee
Y
Y5696JSrichards Family
10
The Beat Experience in a Time of Need
Pros:

We were displaced from our home due to a storm caused power outage. We stayed a week.
In light of the grim situation, we were accommodated with……
Very clean and well maintained hotel
>We had a couple minor fixes needed in the “sold out” hotel and the site Engineer immediately responded and fixed them; he was very personable, apologetic (not his fault), and became a friend empathyto us
>Front desk staff was very friendly, never too busy to answer and help; very accosting to some stay changes we needed
>The General Manager was concerned for us and said “anything we can do to help” more than once.
Highly recommend this hotel. We felt less stressed when needed.

2026-02-14 via Tripadvisor
D
Deborah family_with_children us
8
Pros:

Friendly staff at check in. Location

Cons:

The bathroom is too small for a handicap person with a family

2026-02-12 via Nuitee
2
245tedv Solo travel
10
Fantastic experience thanks to Chris
Pros:

Chris at the front desk was amazing! He was super helpful and gave me a great recommendation for dinner! I felt very welcomed and will definitely return! The room is awesome too.

2026-02-11 via Tripadvisor
L
LightPacker389192 NONE
10
Everyone is Family and this staff treats you like so!
Pros:

From the time we checked in until the time that we checked out, this hotel felt like it was our own home. Everyone from General Manager, Front Desk Staff, Maintenance, Cleaners and everyone else it takes to run a place like this were the most wonderful people we've ever come in contact with. My wife and I both travel for a living and this hotel was just a breath of fresh air! The lobby was great and very spacious for fun evening hangouts as well as getting out of the room during the day for a call, it was a perfect situation all around. TONs of parking, super safe area of town and Target and restaurants extremely close. It just goes to show you that the PEOPLE are what make the difference and the best experience possible and the people here are different in the best way possible!!!

2026-02-11 via Tripadvisor
J
jasonv88 Business Sacramento, California
10
Great hotel and staff!
Pros:

Amazing service at the front desk by Chris and Kelly. I'm a business traveler and they always do their best to provide an excellent room. They are incredibly accommodating, with clean and comfortable rooms. This hotel is an excellent choice.

2026-02-09 via Tripadvisor
2
227margiew Family
10
Like a second home!
Pros:

This was our home during the recent ice storm in Nashville that took out power for so many. The hotel manager, Jeff, and the front desk manager, Chris, were such hard working people who made so many feel at ease and like family during this difficult time. The maintenance staff was on call and available and the cleaning staff did a great job. The kitchen staff was gracious and made hot breakfasts every morning, filling in as much as they could when their delivery trucks couldn’t make it. I am so thankful for this place! Great staff, great rooms, great prices.

2026-02-09 via Tripadvisor
F
FantastxVyg NONE
10
This hotel saved us
Pros:

During the ice storm of 2026 in Nashville, we had to abandon our home. The fine folks at the Hyatt here, took us and many other families in during a 240k+ person power outage across the city. From check in to check out, Jeff, Chris, and team were so compassionate and kind. They stayed up late, made sure we were comfortable, baked extra cookies and pizzas for kids since there was no food or restaurants open (even Waffle House closed!). For 6 days, while the world around us was paralyzed by ice and power outages, these folks took great care of us. They will forever be in our good graces and our go to recommendation for anyone staying in Nashville.

2026-02-08 via Tripadvisor
W
Wander144175 NONE
6
Decent Hotel
Pros:

Decent hotel with friendly staff. Cleaning service only offered every 3rd day which I didn't realize until the 3rd day. Hotel could use some updates but the people were nice and I thought the breakfast was good. Traveling for my daughter's club volleyball tournament and the kids enjoyed it which is probably the most important thing.

2026-02-03 via Tripadvisor
J
jpstravelstuff Family Nashville, Davidson County, Tennessee
10
Exceptional staff during a winter emergency.
Pros:

Jeff, Chris, and the entire staff couldn’t have been more accommodating. After a winter storm left our house without power for eight days, we ended up making Hyatt Place our second home and truly couldn’t have picked a better place. Throughout our stay, we received excellent service, comfortable accommodations, daily breakfast, and thoughtful check-ins from management. They handled a stressful situation with real grace and generosity. Highly recommend.

2026-02-02 via Tripadvisor
L
Leslimh Family Nashville, Davidson County, Tennessee
10
Hyatt Place Nashville/Brentwood was our calm during the storm.
Pros:

I recently stayed at the Hyatt Place in Brentwood during winter storm Fern when Nashville was hit hard by an ice storm. My family didn’t have power for six days. I can’t say enough about how wonderful our experience was with Hyatt Place Nashville/Brentwood! The rooms were clean and very warm. The staff, especially the general manager, Jeff, went out of their way to make sure everyone was comfortable. The hotel was packed with displaced families. Jeff, Chris, and Mike worked tirelessly to make sure everyone was happy and to prioritize the people who were there to keep adding nights if needed. They were not charging cancellation fees, if any of us got our power back and needed to cancel an added night. If you’re looking for a great place to stay in the Nashville area with easy access to everything and a great staff who will prioritize your needs, don’t hesitate to book the Hyatt Place Nashville/Brentwood!

2026-02-02 via Tripadvisor
T
tosinb390 NONE Nashville, Davidson County, Tennessee
10
Better than expected!
Pros:

I had a great stay at the Hyatt Place Brentwood! The rooms were spacious and comfortable and the staff were very friendly and professional. I also enjoyed the breakfast that was provided in the morning which was a great time saver and benefit that added a little extra touch of hospitality. I do wish there were a little more parking spaces in the hotel though. I found out that at full capacity, parking may be a little hard to find. Overall, I truly enjoyed my stay and would definitely stay at Hyatt Place again.

2026-02-02 via Tripadvisor
K
katiewT3457ZE Family
10
THANK YOU HYATT BRENTWOOD- Shelter from the storm
Pros:

THANK YOU HYATT BRENTWOOD!! Our family was displaced during the major January ice-storm, and we were without power in our home for 6 days. My hubby, 3 kids (including a newborn!!) and two doggies made the Hyatt our home for nearly a week. Many of our neighbors joined us at the hotel to find shelter from the storm. The staff, namely Jeff, Chris & Mike were INCREDIBLE. Truly. They knew every guest by name and looked after us so kindly during a very stressful time in our community. They stayed on 24/7 to care for us and help us all to feel at home. I will never forget how kind and accommodating these gentlemen were. ABOVE & BEYOND. Also worth noting- our family was able to sleep comfortably in a double room. A roomy pull-out sofa, two comfy queen beds, a handy kitchenette, and a great daily breakfast. Will glady recommend the Hyatt to any future guests of our family, and will drop in to say hello to our front-desk friends from time to time. THANK YOU HYATT. <3

2026-01-31 via Tripadvisor
C
CathyR345 Solo travel Nashville, Davidson County, Tennessee
10
I'd Stay Here Anytime!
Pros:

I actually live near this hotel, but my home lost power during a recent ice storm. This hotel was a godsend! It was easy to make a reservation here and easy to get to the hotel. I stayed for five days. Every member of the team is professional and caring. The service is excellent. The breakfast buffet is delicious. My room was clean, spacious and perfect. This hotel never lost power, despite half of Nashville losing power. And the rates are reasonable and affordable.

This hotel is my permanent "Plan B." And it's the first place I recommend to visiting friends and family. I am so grateful for this hotel! I love this hotel!

2026-01-30 via Tripadvisor
W
Wills couple us
8
2026-01-30 via Nuitee
R
Rosemary couple us
9
2026-01-28 via Nuitee
A
amywN6352MR Family
10
Thank you to the amazing staff!
Pros:

What an amazing staff!! We are staying here during the ice storm and the team is keeping this place running despite very challenging circumstances. Everyone we’ve encountered has been pleasant, professional and patient. Incredible under these conditions.

2026-01-26 via Tripadvisor
L
lmd822 Family Nashville, Davidson County, Tennessee
10
Felt like HOME
Pros:

With the awful Ice Storm Fran - Nashville residents were left with few choices about staying warm and safe. Hyatt Place met and exceeded our needs! Chris checked us in, along with everyone else who found this hotel. Chris was patient and kind, and greeted each customer warmly. He helped me quickly and we were able to settle in our room. We had everything we needed, fridge, microwave, coffee and tea in the room. I was blown away by the professionalism shown by Chris and the manager-this was a high stress day, and they were amazing. I live in Nashville but if I need a place to stay for a few days-this will be my go-to choice. Can’t wait for breakfast!

2026-01-25 via Tripadvisor