Hyatt Place Nashville Brentwood

Hotels
Hyatt Place
8 (650 reviews)
202 Summit View Drive , Brentwood , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Inadequate hot water

Categories

Cleanliness
6.75
Hot water issues indicate maintenance problems.
Service
8.75
Staff, especially Kelly and Chris, were very friendly and pleasant.
Location
8.25
Good location mentioned in the review.
Room Quality
7.75
Room was nice enough.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
8.25
Breakfast staff was friendly and pleasant.
Overall Experience
7.75
A mix of good service and some utility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:15

Property Description

Luxurious Accommodations
Indulge in comfort and convenience at Hyatt Place Brentwood. Each room features a 42-inch flat-screen TV, a small refrigerator, and coffee-making facilities. Some rooms even boast a cozy seating area with a sofa bed for ultimate relaxation.

Convenient Amenities
Enjoy round-the-clock access to the reception and fitness center, along with express check-out for a hassle-free stay. Need to store your luggage or do some laundry? We've got you covered. Plus, savor delicious flatbreads and a variety of dining options from the 24-hour Gallery Menu.

Ideal Location
Located just 10 miles from downtown Nashville, our hotel offers easy access to the city's attractions while providing a peaceful retreat in Brentwood. Explore nearby outdoor activities like Percy Warner Golf Course and Radnor Lake State Natural Area.

Experience the perfect blend of comfort and convenience at Hyatt Place Brentwood. Book your stay now for an unforgettable getaway.

Important information:

PLEASE NOTE: This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8
Based on 650 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 7.75
J
James couple us
1
We will not be staying there again.
Pros:

Hyatt should take their name off the building.

Cons:

Had to change rooms because the lights in our room stopped working.
Facility showing its age. Worn and stained carpets. We found a live roach in our room.

2026-04-18 via Nuitee
P
Phillip couple us
10
2026-04-16 via Nuitee
S
Sara family_with_children us
7
2026-04-16 via Nuitee
extended_group us
10
2026-04-15 via Nuitee
G
Gunnar family_with_children us
10
2026-04-05 via Nuitee
T
Teresa couple us
10
Pros:

I had an early morning procedure at Elite Sports. It took less than 5 minutes to get there.

2026-04-03 via Nuitee
J
Jennifer couple us
3
Would not stay again!!!
Pros:

Location

Cons:

Bugs!!! Old!!! Needs to be updated!

2026-04-03 via Nuitee
C
Cathyhb2022 NONE
2
Don’t stay here
Pros:

Location was secluded. Staff was nice enough. Rooms are horrible-outdated. Bathroom is a closet. You open the door then have to step into the shower before you can shut the door

2026-03-30 via Tripadvisor
I
I6999AMjeffh Business Knoxville, Tennessee
2
Don't do it
Pros:

This place is run down. I had to ask to be moved because the initial room was not clean. The clerk was on a personal phone call on his cell when I arrived. He told the person "hold on" and then placed the phone on the counter. I'm certain the person on the phone hear our entire conversation. How unprofessional. Do yourself a favor and stay at the Sheraton across the street.

2026-03-30 via Tripadvisor
L
lynnec396 NONE
10
Great Experience & Great Customer Service
Pros:

The hotel was very clean and the bed was very comfortable. My room was very spacious too. The entire staff was great! Everyone was so welcoming and helpful. They displayed the meaning of excellent customer service. The breakfast was delicious too. I highly recommend this hotel.

2026-03-27 via Tripadvisor
L
L2100ATbarbarah Family
10
WOW!!
Pros:

This hotel is outstanding in every regard! I´m 74 and, to be honest, difficult to please; however, from the moment I entered, I was tremendously pleased: lovely lobby, cheerful, friendly staff and absolutely immaculate! Check-in took only moments, our room was spacious and quite comfortable, and the bathroom was incredibly clean (the shower even drained properly). The staff is marvelous, immediately taking care of my requests (extra pillows and towels). The fitness center is fully-equipped and spotless. Breakfast was an unexpected treat with a wide variety of entrees, fruit, and juices. Finally, this hotel´s pricing is so very reasonable, particularly considering its excellent location! I guarantee you will be as thrilled as we were!

2026-03-22 via Tripadvisor
Y
Yanley couple us
1
2026-03-11 via Nuitee
N
Navigator67596120982 NONE
10
Safe Family Stay!
Pros:

We rolled into the hotel fairly late but the front desk staff member was kind and informative. Our family felt safe in the hotel environment. The room was clean and all requests were met. We have already recommended this hotel to friends and family. Also, our 1.5 year old loved the waffles and bananas!

2026-03-09 via Tripadvisor
J
Jenny couple us
10
Love this location! Great value, so clean, and so comfortable
Pros:

Location and price value

Cons:

Nothing

2026-03-04 via Nuitee
C
C931VPrachelw Solo travel
10
Great stay
Pros:

My family has been using this Hyatt when we travel for years! Everyone here is super friendly, rooms are clean, and prices are affordable. We will no doubt continue to stay here when visiting!

2026-03-03 via Tripadvisor
C
Curious02444205265 Business
10
Our home way from home
Pros:

We come to Nashville about once a month in business and we will ONLY stay at Hyatt Place Brentwood! The front desk team are so kind and friendly, the breakfast team are wonderful, housekeeping is perfect and the maintenance crew have helped us in the past and they too have been wonderful. Thank you all for making your hotel our home away from home!

2026-02-25 via Tripadvisor
J
Jon couple us
10
Excellent room amd great value!
Pros:

Big room for with comfortable sofa and bed. Very nice and clean.

Cons:

The $8 fee for parking

2026-02-22 via Nuitee
Y
Y5696JSrichards Family
10
The Beat Experience in a Time of Need
Pros:

We were displaced from our home due to a storm caused power outage. We stayed a week.
In light of the grim situation, we were accommodated with……
Very clean and well maintained hotel
>We had a couple minor fixes needed in the “sold out” hotel and the site Engineer immediately responded and fixed them; he was very personable, apologetic (not his fault), and became a friend empathyto us
>Front desk staff was very friendly, never too busy to answer and help; very accosting to some stay changes we needed
>The General Manager was concerned for us and said “anything we can do to help” more than once.
Highly recommend this hotel. We felt less stressed when needed.

2026-02-14 via Tripadvisor
D
Deborah family_with_children us
8
Pros:

Friendly staff at check in. Location

Cons:

The bathroom is too small for a handicap person with a family

2026-02-12 via Nuitee
2
245tedv Solo travel
10
Fantastic experience thanks to Chris
Pros:

Chris at the front desk was amazing! He was super helpful and gave me a great recommendation for dinner! I felt very welcomed and will definitely return! The room is awesome too.

2026-02-11 via Tripadvisor