Hotel Ivy Boston Common

Demasiado antiguo, pequeño y dejado

El aroma del ascensor era desagradable, la cama demasiado baja es incómoda de usar para dos personas y la habitación muy pequeña incluso no tienes espacio para acomodar tus maletas.

The staff could have been more attentive (e.g. brought extra clean towels, when we asked). The noise level was rather high due to the thin walls

Small shower. Elevator went out of service.

Nothing.

Non ha nulla a che vedere con le foto: struttura vecchia e inadeguata agli standard rispetto al prezzo

On our second night we found a centipede in our room on the wall, after we reported this the manager changed us room but unfortunately 20 minutes before we were checking out and packing our suitcases to leave the morning after our third and last night we found yet again another centipede on the wall.

The public restroom was the first disappointment. It was a tiny room tucked down a hallway near the laundry area and felt more like a staff bathroom than a guest facility. I’m not sure if this was temporary, but it was extremely cramped and not suitable for changing or getting ready.

Unfortunately, the biggest issue during our stay was the check-in experience. We arrived at 3 p.m., which was the stated check-in time, only to be told that our room was not ready. One of the front desk staff members was very pleasant and offered us another room that was available immediately, but we decided to wait 15 mins for the room we had originally booked.

Fifteen minutes turned into 20, then 25, and eventually I went back to the front desk myself. The staff member who had originally helped us had apparently finished her shift, and we were dealing with a different employee. Unfortunately, the communication and service from this point onward were extremely poor. He spoke very quietly and was difficult to understand, was playing loud and inappropriate music in the lobby, and couldn't give us any clear information about why our room was delayed or when it would actually be ready.

We were told that our room was 206 and that it would be ready soon, but there was no indication that anyone was actively checking on it. After waiting for approximately an hour, we went back to the desk again. At that point, the employee pulled out a clipboard and spent several minutes going through the list of available rooms, only to tell us, "Oh, looks like it's been ready for a while."

This was incredibly frustrating. We had been waiting for an hour with no communication, only to discover that our room had apparently been ready for some time. We then had to wait through another lengthy check-in process before finally receiving our key.

Fenster etwas schwer zu schließen

Room reservation was moved without our knowledge or consent after check in. Luggage was taken and searched through without knowledge or consent. Several personal items were taken from our luggage including personal hygiene and documentation with financial information. Several personal items were also thrown out in the hallway as if it were trash. I’d never recommend this establishment ever. Also still receiving emails from them asking to rate my stay yet the email they send is for a complete different person. This is establishment is in DIRE need of new ownership AND management.

In the middle of the night our AC kept making this really bad sound interrupting our sleep. All night.

The hotel is minimal in amenities, which isn't necessarily negative, but also pricey probably because of the location. There was prolonged yelling outside on the street the evening I stayed (Saturday). The vibe was much calmer the following day.