WestCord City Centre Hotel

Hotels
•
WestCord Hotels
8.2 (5750 reviews)
Nieuwezijds Voorburgwal 50 , Amsterdam , NL
+31 20 422 0011

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location (close to Dam Square and train station)
Friendly, helpful staff (warm welcome, stroopwafles, early check-in accommodated)
Good breakfast selection with variety and cooked options
Clean rooms reported by many guests
Free coffee available
Cons:
Rooms and bathrooms are often very small
Issues with room quality: shower leaks, soft pillows, AC/heating problems
Some cleanliness concerns (dirty carpets reported)
Perceived as overpriced by some guests for room size/offerings
Limited amenities: no bike storage, occasional faulty TV
Thin windows/noise from street reported by some guests

Categories

Cleanliness
7.9
Generally reported as clean by many guests, but some specific issues noted (dirty carpets in one review, small bathrooms with limited supplies), resulting in slightly below-average cleanliness sentiment.
Service
9.2
Staff repeatedly described as friendly, welcoming and helpful (stroopwafles at check-in, early check-in accommodated); strong, consistently positive service sentiment.
Location
9.5
Very strong positive sentiment — repeatedly praised as central, close to Dam Square and the main train station; location is a key strength.
Room Quality
6.5
Multiple complaints about very small rooms, small/uncomfortable bathrooms, leaking showers, soft pillows and AC/heating issues — clear negative trend for room quality.
Amenities
7.2
Mixed: breakfast and free coffee praised, but practical amenities had issues (no bike storage, occasional non-working TV, limited climate control), giving a below-average amenities score.
Value for Money
7.6
Mixed opinions: several guests felt the price was high for the small rooms or limited offering, while others found the price-quality ratio acceptable — modestly below target.
Food and Beverage
8.9
Breakfast repeatedly praised for selection, cooked options and relaxed service; generally positive F&B sentiment (a few comments about price).
Overall Experience
8.8
Majority of guests reported excellent or wonderful stays with friendly staff and good breakfast/location; a few operational issues affected some stays but overall experience remains strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Central Location
Located within walking distance from Central Station and major attractions, our WestCord City Centre Hotel Amsterdam is the ideal base for exploring the vibrant city of Amsterdam.

Comfortable Rooms
Indulge in our cozy rooms equipped with a work desk, flat-screen TV, and a private bathroom with a refreshing rain shower, ensuring a relaxing stay.

Delicious Breakfast Options
Start your day right with our optional continental breakfast buffet served in the breakfast lounge, providing the perfect fuel for your adventures in the city.

Book your stay at WestCord City Centre Hotel Amsterdam now to experience the perfect blend of convenience, comfort, and culinary delights.

Important information:

Please note that the Credit Card used to guarantee the reservation, will be used for a pre-authorization, and needs to be shown upon arrival.
We kindly request you do not use a Debit Card to guarantee your booking.

If the Credit Card holder is not traveling along, please contact WestCord City Center Hotel Amsterdam to pay via a secure payment link.
Contact details are stated in the booking confirmation.

Please note that a deposit of EUR 100 is required upon arrival as safety deposit.
This can be paid with your Credit Card. The deposit will be refunded on the day of departure.
The release time of the authorization is subject to the bank of the Credit Card holder.

Reservations made under the terms of 'nonrefundable' will be charged within 24 hours after booking, and cannot be canceled as per the terms and conditions of the tariff.

Guests who arrive by car can park in 'Qpark Nieuwendijk', which is located in front of the hotel. Kindly contact the hotel for details on reservations.

Please note that the following applies for nonrefundable bookings: a prepayment of the total price is mandatory at the time of booking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform WestCord City Center Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Please note that for reservations of 10 rooms or more, group policies and conditions apply. Kindly contact the hotel and our meeting & events team will be happy to assist.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.2
Based on 5750 reviews
Cleanliness: 7.9
Service: 9.2
Location: 9.5
Room Quality: 6.5
Amenities: 7.2
Value for Money: 7.6
Food and Beverage: 8.9
Overall Experience: 8.8
R
Rachael • extended_group • gb
10
Excellent.
Pros:

The location was perfect. We arrived on the train and found the hotel easily.
The breakfast selection was good. We all found something to eat, and liked that we weren't hurried to finish. The cooked options change slightly each day which is a nice detail.
The staff were all friendly, we were welcomed with a warm stroopwafle and found staff helpful throughout the stay.

Cons:

Nothing, we were all very satisfied.

2026-10-31 • via Nuitee
I
Ioorika • couple • gb
9
We had a very comfortable stay at the hotel. We were able to check in early and that instantly made our day. We would de
Pros:

Centre of the city

Cons:

TV was not working

2026-10-30 • via Nuitee
R
Rhun • couple • gb
8
Great time in a great location.
Pros:

Location was very good, simple and clean room. Nice and friendly staff.

Cons:

Pillows were too soft. Air con did not work properly and breakfast was overpriced.

2026-10-30 • via Nuitee
G
Gökhan Adem • couple • tr
7
Rahat bir konaklama geçirdik falat grliştirilmesi gereken yönleri mevcut.
Pros:

Konumu, temizliği, karşılama sırasındaki sıcakkanlı tavırları ve personel ilgisi muhteşemdi.

Cons:

Konaklama yaptığımız oda gerçekten çok küçüktü. Wc malzemelerinde eksiklik vardı. Klima sadece çalışıyordu. Isıtma veya soğutma yapmıyordu.

2026-10-30 • via Nuitee
J
Joel • solo_traveller • us
10
Perfect!!!
Pros:

The staff and the location were amazing! The staff was helpful and went out of their way to make our stay absolutely amazing!

2026-10-30 • via Nuitee
I
Izabella • solo_traveller • ru
4
2026-10-29 • via Nuitee
R
Rima • couple • lb
5
2026-10-29 • via Nuitee
C
clemencia • family_with_children • co
9
Pros:

muy bien la ubicación, limpieza, buen desayuno y habitaciones confortables

2026-10-28 • via Nuitee
Y
Yanina Barbero • couple • cl
6
Pros:

La ubicación

Cons:

Las habitaciones son mas pequeñas que como se ven en las fotos, la puerta del baño no cerraba. No nos gustó la habitación y super caro para lo que ofrecen.
No tienen lugar para dejar las bicicletas.

2026-10-28 • via Nuitee
E
Esmanur • couple • tr
7
Pros:

Kahvaltısı ve toplu taşımaya yakın oluşunu beğendim.

Cons:

Oda çok küçüktü. İkinci yatağa erişmek zordu. Yerdeki halılar çok pisti.

2026-10-28 • via Nuitee
R
Revital • solo_traveller • il
4
Pros:

מיקום מצוין על כיכר הדאם

Cons:

חדר קטן, לא מאובזר נח ולא מפנק
מיטות זוגיות לא נוחות

2026-10-27 • via Nuitee
A
Arnau • solo_traveller • es
7
Buen hotel relacion calidad precio, en el centro de amsterdam
Pros:

ubicacion y relacion calidad precio. Estuvo muy bien. Personal y desayuno ok!!

Cons:

En la habutación hacia frio, los cristales eran delgados, se escuchaba ruido de la calle

2026-10-27 • via Nuitee
P
Peter • solo_traveller • br
7
Pros:

Café da manhã

Cons:

Banheiro desconfortavelmente pequeno

2026-10-27 • via Nuitee
N
Nicholas • couple • gb
10
Great location and very good accommodation.
Pros:

Very close to the city centre train station. The building was very nice, the facilities were good and the staff were very helpful and friendly.

Cons:

The shower leaks from either side of the door which made the floor wet.

2026-10-26 • via Nuitee
Özge • couple • tr
10
2026-10-26 • via Nuitee
A
Anna Francesca • couple • it
10
2026-10-26 • via Nuitee
Özge • couple • tr
10
Pros:

Free coffee

Cons:

None.

2026-10-26 • via Nuitee
L
Liron • couple • il
6
2026-10-26 • via Nuitee
V
Vanina • couple • ar
8
Pros:

La amabilidad de los chicos de recepción, la ubicación, el desayuno

Cons:

La habitación era pequeña

2026-10-25 • via Nuitee
R
Rasa • solo_traveller • lt
1
Cons:

During the same night, I checked in at this hotel, my card I used, was fraudulent. Someone attempted to use it at night. While my bank declined unauthorized transaction, it raises the concerns (also, based on the google those situations arose within the same brand of hotels), that it was because details of my card was leaked.

2026-10-25 • via Nuitee