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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Car hire
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Massage services
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Non-smoking throughout
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Concierge service
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Kid meals
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Private beach nearby
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
Review Highlights
Categories
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Property Description
Luxurious Beachfront All-Suite Hotel
Oceanfront Pools and Rooftop Pool: Enjoy the luxury of 2 oceanfront pools and a rooftop pool, perfect for soaking up the sun and enjoying the stunning views of Surfside Beach.
Dining and Entertainment: Indulge in espresso and gelato treats at the bar, sip on refreshing beverages at the poolside cocktail bar, and savor dishes inspired by classic French cuisine with international influences at the on-site Restaurant.
Convenience and Comfort: From free WiFi and private balconies with ocean views to hot tubs, fitness center, and business center, Grand Beach Hotel Surfside ensures a comfortable and convenient stay for all guests.
Experience the ultimate beachfront getaway at Grand Beach Hotel Surfside - book now for an unforgettable stay by the ocean!
Guests under the age of 21 can only check-in with a parent or official guardian.
The credit card used for deposit must be presented at time of check in and the ID of the credit card holder will be verified at the time of check in.
Please note that an amount of USD 100 per day will be held on your credit card for possible incidental charges. Please note that if booking with a debit card the bank associated with card may take time to release the hold on funds.
The following perks are included in our Resort Fee:
Welcome Glass of Prosecco upon arrival
Welcome Florida Oranges
High speed Wi-Fi throughout the hotel (unlimited devices)
Beach service including chair(s) and umbrella
Access to fitness center
Health and wellness program to include
Daily rooftop yoga
Sunset meditation
Total body workout class
Abs and gluts class
Unlimited local calls
Unlimited toll-free calls
In-room coffee & tea
Boarding pass printing
Breakfast charge does not include taxes and gratuity.
Special rates including breakfast only include breakfast for 2 guests.
The property is 100% smoke-free throughout. A minimum fee of USD 300.00 will be assessed if smoking occurs. Designated outdoor smoking areas are available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is needed) and costs USD 49 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The facilities and location
The house keeping is atrocious.
We stayed 4 nights and only had house keeping twice...because we had to ask for it on both occasions.
We reported it to the front desk. Jayden was the front desk manager and did nothing about it..
.
They should be ashamed to call themselves a top star hotel
The hotel is beautiful and clean, the staff is wonderful and friendly. Etty made me the best glass of fresh orange juice for breakfast. Make sure to run down to the ocean for a swim and go to the sunrise yoga class 🌊🧘♀️
Amazing staff, great rooms, and my wife and I couldn’t be more pleased with staying here for our wedding anniversary!
La localisation et l’hôtel
Le bruit de la climatisation et le personnel peu réceptif. Il faut supplier pour avoir le ménage de la chambre et ça n’est pas toujours fait
limpeza donquarto
Location was great.
They did not clean the rooms every day and when they did not thouroughly clean.
The staff is terrible. The hotel has no service. There is a lot of lack of attention. The elevators are always broken. A disaster.
booked and paid for an ocean-view room, but all I could see were palm trees. I asked to be moved to the room I had reserved. I stayed for four nights, and they didn’t have the decency to move me to the correct room. Every day there was a different excuse. The worst hotel I have ever stayed in.
L'hotel et sa localisation
Aucun commentaire à ce sujet
This hotel is exceptional. Grand Beach Hotel Surfside is located right on the beach, only walking and bike paths separating the resort from the beach. Our room is clean, spacious and comfortable with gorgeous views of the beach. The staff is professional, attentive and accommodating. It’s a 2 block walk to the town of Surfside. It’s more of a family type of resort, not the spring break kind of place.
Service really lacking
Staying here at the moment. Got given a lower floor room than requested. They changed the room the next day. By day 3 in the hotel our room didn't get cleaned til 5pm after calling down 4 times. Today day 4 after they promised our room would be cleaned at midday we came back at 5 30 pm and the towels had been changed, the same bedding was on the bed and the sheer was hanging. The floor and the bathrooms hadn't been cleaned but the bins were emptied at least. The hotel has never had great service but last year it seemed to have got better... This year it's gone backwards. The hotel rooms are big, the air con is the noisiest I've ever had in any hotel room and the pool areas have one person serving if you're lucky, no real help with sunbeds /towels/umbrellas, luck of timing. The best bit is where it is but I think this wears thin after a while as you're here on vacation and don't want the hassle this place gives you. We love this area but have decided enough is enough and we'll need to find somewhere else further up Miami beach. This place really would be great if they sorted out their service culture!
If I could leave less the 1, I would. Stayed 2 nights. The first night, we had an issue with the air conditioner. The fan was making noise sporadically. The front desk sent an engineer who determined it could not be fixed. We had to pack up everything and we were moved to an upgraded room. We went out for dinner and some drinks with our entire family for a wedding the next day. We returned around 11:30 PM, prepared for bed, and noticed one side of the bed was soaked! The blankets, pillows, and mattress were completely soaked! We went back to the front desk again and we were moved to our 3rd room in less than 12 hours. We finally went to sleep and when we woke up, we noticed puddles on the floor of the room! We went back to the front desk and they sent someone to the room to check it out. When we returned, the floor was dry. Went to bed and woke up at 3AM to use the restroom and stepped in a puddle! Unbelievable! Checked out and we were told they would give us a discount. The discount was less than 30% of our bill. To say we would NEVER stay here again is an understatement. Please do not stay here.
Etty was wonderful. Incredible service. Such an amazing experience. Food was absolutely delicious❤️
Great position. Huge rooms and beach views incredible
Good Location
Expensive!
Da localização. Pé na areia.
Serviço de quarto horroroso.
Bar sem qualquer charme.
Café da manhã a “lá carte”.
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