Best Western Brentwood

Hotels
•
Best Western
8.4 (1067 reviews)
5581 Franklin Pike Circle , Brentwood , us

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from other guests
Problems with breakfast quality

Categories

Cleanliness
8.3
Most reviews noted cleanliness positively, but some had issues.
Service
8.7
Positive sentiment noted for friendly service, with some minor complaints.
Location
8.6
Convenient location mentioned positively, with some layout concerns.
Room Quality
8.1
Rooms were generally comfortable, but there were concerns about some beds.
Amenities
8.5
Amenities were adequate, with mixed feedback on breakfast.
Value for Money
8.6
Perceived as good value, especially for the price.
Food and Beverage
7.9
Breakfast received mixed reviews, some items noted as unappetizing.
Overall Experience
8.5
Overall, guests found their stay pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:10

Property Description

Convenient Location
Located off Interstate 65, the Best Western Brentwood offers easy access to Nashville city centre, just 16 km away.

Comfortable Accommodations
Each room features a flat-screen TV, small refrigerator, coffeemaker, and work desk, all within a cozy dark wood-furnished setting.

Great Amenities
Guests can enjoy a daily hot continental breakfast, complimentary WiFi, fitness room, business centre, and 24-hour desk service.

Book your stay at the Best Western Brentwood for a convenient and comfortable experience in Nashville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1067 reviews
Cleanliness: 8.3
Service: 8.7
Location: 8.6
Room Quality: 8.1
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 8.5
J
Joseph • couple • us
10
2026-06-06 • via Nuitee
A
Alice • couple • us
9
2026-06-04 • via Nuitee
H
Hill • couple • us
5
Just straight up ruled with an I don’t care attitude for people that are facing emergency situations
Pros:

Location

Cons:

Some of the staff giving me and my family very nasty looks like they didn’t want us there because we are African Americans and it made us feel unwanted and not appreciated

2026-06-02 • via Nuitee
S
Savana • couple • us
9
Great stay for the price
Pros:

Very spacious and beautiful on the outside

Cons:

Vent were dirty

2026-06-01 • via Nuitee
C
Charles • couple • us
6
Slept well-not again there however.
Pros:

Location wax good. The breakfast was excellent, but with very limited seating.

Cons:

Handicap room we booked was weird. Had to go through the bathroom to get to a closet. Only one night stand. No plugs on one side for phone, etc.
we changed rooms immediately for a smaller room, but still only one chair.

2026-05-31 • via Nuitee
B
Bill • solo_traveller • us
7
2026-05-28 • via Nuitee
E
Emily • couple • us
1
2026-05-26 • via Nuitee
F
Forrest • couple • us
7
Convenient, reasonable one night stay with accommodating staff.
Pros:

Very reasonable rate

Cons:

Breakfast was passable, not great but not bad.

2026-05-25 • via Nuitee
C
Carol • solo_traveller • us
10
Pros:

Loved this cute place!!! Room very spacious and bed extremely comfortable

2026-05-20 • via Nuitee
R
Raevyn • solo_traveller • us
1
Very unsatisfied
Pros:

I did not find anything about this place that I liked. We ended up getting a room next door at the Holiday Inn. I guess that i should have booked from the beginning.

Cons:

Let's address the smell as soon as you walk in the door. It's so overwhelming that my husband started having breathing issues within the first 5 mins. They use some kind of air fragrance and so overpowering. Then you get to the rooms, and you see hanging ceiling tiles and exposed piping in walls. The carpet is super outdated, and again, the smell is overwhelming.

2026-05-20 • via Nuitee
S
Stephanie • solo_traveller • de
9
super Hotel direkt an der Interstate
Pros:

Obwohl das Hotel direkt an der Interstate liegt, bekommt man von dieser nichts mit. Das Zimmer was groß und geräumig. Das Badezimmer war auch groß mit ebenerdiger Dusche. Bequemes Bett. Der Frühstücksraum ansprechend mit der typischen Auswahl eines amerikanisches Frühstücks. Ich kann das Hotel nur weiter empfehlen.

2026-05-19 • via Nuitee
K
Kevin • couple • us
10
Pros:

Clean and easy parking

2026-05-15 • via Nuitee
D
Deborah • family_with_children • us
10
Perfect for our one night needs!
Pros:

We requested a ground floor room and did receive it. The hotel was clean, the room was clean and nice. Easy to check in and out and easy to get into the rooms.

Cons:

The beds were a little too hard and pillows a little too blah but otherwise a very nice facility.

2026-05-13 • via Nuitee
L
Lark • solo_traveller • us
8
Cons:

It had a odor that was unpleasant

2026-05-13 • via Nuitee
J
Joseph • couple • us
10
Great location super nice staff and clean rooms
Pros:

Great friendly staff clean rooms have stayed here multiple times and will stay here again

2026-05-12 • via Nuitee
J
Jamie • solo_traveller • us
2
Will not stay again
Pros:

The gentleman working breakfast smiled.

Cons:

Front desk staff is terribly rude and really need customer service training. The scent they pipe into the lobby and halls assaults you when you walk in. The shower is large, however, only one door worked and the other did not close all the way.

2026-05-11 • via Nuitee
R
Rudy • couple • us
8
2026-05-11 • via Nuitee
J
Jocelyn • couple • us
8
Good option for a one night stay
Pros:

Quiet, clean and comfortable

Cons:

No vegan options for breakfast

2026-05-11 • via Nuitee
Y
Yvette • family_with_children • us
9
2026-05-11 • via Nuitee
A
Audra • family_with_children • us
9
2026-05-08 • via Nuitee