Best Western Brentwood

Hotels
•
Best Western
8.4 (998 reviews)
5581 Franklin Pike Circle , Brentwood , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from other guests
Problems with breakfast quality

Categories

Cleanliness
8.3
Most reviews noted cleanliness positively, but some had issues.
Service
8.7
Positive sentiment noted for friendly service, with some minor complaints.
Location
8.6
Convenient location mentioned positively, with some layout concerns.
Room Quality
8.1
Rooms were generally comfortable, but there were concerns about some beds.
Amenities
8.5
Amenities were adequate, with mixed feedback on breakfast.
Value for Money
8.6
Perceived as good value, especially for the price.
Food and Beverage
7.9
Breakfast received mixed reviews, some items noted as unappetizing.
Overall Experience
8.5
Overall, guests found their stay pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:10

Property Description

Convenient Location
Located off Interstate 65, the Best Western Brentwood offers easy access to Nashville city centre, just 16 km away.

Comfortable Accommodations
Each room features a flat-screen TV, small refrigerator, coffeemaker, and work desk, all within a cozy dark wood-furnished setting.

Great Amenities
Guests can enjoy a daily hot continental breakfast, complimentary WiFi, fitness room, business centre, and 24-hour desk service.

Book your stay at the Best Western Brentwood for a convenient and comfortable experience in Nashville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 998 reviews
Cleanliness: 8.3
Service: 8.7
Location: 8.6
Room Quality: 8.1
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 8.5
J
Joseph • couple • us
10
Great staff clean rooms and lobby good breakfast stayed here multiple times and will again
Pros:

The breakfast was excellent. And the staff was great

Cons:

Nothing everything was great

2026-02-12 • via Nuitee
L
Lois • couple • us
10
Pros:

All around clean and modern. Breakfast was wonderful

2026-02-12 • via Nuitee
R
Richard • couple • us
9
Great place and location.
Pros:

Clean and modern. Excellent staff.

Cons:

Microwave doesn’t didn’t work. Didn’t use or need, just noticed it was not functional.

2026-02-11 • via Nuitee
R
Remco • family_with_children • nl
9
2026-02-09 • via Nuitee
J
Jill • couple • us
8
2026-02-09 • via Nuitee
D
Deluna • solo_traveller • us
10
2026-01-27 • via Nuitee
J
Joseph • couple • us
9
Great staff and clean rooms will stay here again
Pros:

The breakfast was ok everytime we have stayed there the eggs where cold

Cons:

Muffins not fresh and the eggs where cold but the pancakes where good and so was the coffee as well as the biscuits gravy

2026-01-20 • via Nuitee
H
Hubbard • couple • us
7
Clean and fine for a quick, one night stay.
Pros:

Our room was very clean with basic needs covered. There was no decor, warmth, or welcoming to the space. It was supposed to be a black and white modern space but it just felt cold and poorly done to me. We just needed an overnight stay prior to an early morning surgery so it worked for us. The bed was super comfy. Breakfast was hot and met our needs. Would I stay there again...probably not but it was fine and met our short stay need.

2026-01-20 • via Nuitee
A
Anne • solo_traveller • us
8
2026-01-20 • via Nuitee
A
Alicia • couple • us
10
2026-01-19 • via Nuitee
W
William • family_with_children • us
9
It was very nice.
Cons:

There was opnly one chair in the room.

2026-01-19 • via Nuitee
A
Alexis • family_with_children • us
8
2026-01-19 • via Nuitee
K
Kathryn • couple • us
8
Pros:

Friendly staff. Room and bathroom were well cleaned!

Cons:

The room lighting was very dim. We would have appreciated a cleaner and brighter ceiling light.

2026-01-19 • via Nuitee
T
Tina • extended_group • us
7
Pros:

Breakfast is good. Bed comfortable.

Cons:

People above us were really noisy, floor creaking a lot too.

2026-01-19 • via Nuitee
K
Krystal • couple • us
8
Convenient, and cozy stay.
Pros:

The property was right off the interstate for easy traveling access. The facility was clean, smelled good, and was cozy.

Cons:

It’s smaller than what you think.

2026-01-19 • via Nuitee
S
Stephen • family_with_children • us
10
Pros:

Hotel was clean and staff was very nice.

2026-01-19 • via Nuitee
G
Gabriel • couple • us
10
2026-01-19 • via Nuitee
M
Mariah • couple • us
10
2026-01-19 • via Nuitee
L
Lois • family_with_children • us
8
Beautiful hotel, very clean, friendly staff, No elevator
Pros:

The room was very clean, comfy and cool, I didn't have breakfast I checked out at 2:00 am.

Cons:

I didn't like the fact that there was an elevator. I charged a security deposit for pets, damage, etc. and was only there for a few hours. I wish there would have been a blanket in the closet to use.

2026-01-19 • via Nuitee
T
Tyran • family_with_children • us
9
2026-01-19 • via Nuitee