Best Western Brentwood

Hotels
•
Best Western
8.4 (1027 reviews)
5581 Franklin Pike Circle , Brentwood , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from other guests
Problems with breakfast quality

Categories

Cleanliness
8.3
Most reviews noted cleanliness positively, but some had issues.
Service
8.7
Positive sentiment noted for friendly service, with some minor complaints.
Location
8.6
Convenient location mentioned positively, with some layout concerns.
Room Quality
8.1
Rooms were generally comfortable, but there were concerns about some beds.
Amenities
8.5
Amenities were adequate, with mixed feedback on breakfast.
Value for Money
8.6
Perceived as good value, especially for the price.
Food and Beverage
7.9
Breakfast received mixed reviews, some items noted as unappetizing.
Overall Experience
8.5
Overall, guests found their stay pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:10

Property Description

Convenient Location
Located off Interstate 65, the Best Western Brentwood offers easy access to Nashville city centre, just 16 km away.

Comfortable Accommodations
Each room features a flat-screen TV, small refrigerator, coffeemaker, and work desk, all within a cozy dark wood-furnished setting.

Great Amenities
Guests can enjoy a daily hot continental breakfast, complimentary WiFi, fitness room, business centre, and 24-hour desk service.

Book your stay at the Best Western Brentwood for a convenient and comfortable experience in Nashville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1027 reviews
Cleanliness: 8.3
Service: 8.7
Location: 8.6
Room Quality: 8.1
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 8.5
王 • solo_traveller • ca
8
2026-04-16 • via Nuitee
H
Hayley • extended_group • us
8
Solid, clean hotel with a good location.
Pros:

Clean rooms and bathrooms, nice staff and a good breakfast! Also a great location that's right next to some shops, restaurants and a grocery store for necessities or food.

Cons:

An elevator would've been great. Anyone with bad knees or disabilities might have a hard time here.

2026-04-16 • via Nuitee
T
Thomas • couple • us
8
No frills inexpensive option for a safe and comfortable stay in a pricey area.
Pros:

Clean and comfortable room with no weird smells. Breakfast provided a nice variety and included fresh fruit and whole grain options.

Cons:

Carpet was dated and the couch in our room was falling apart

2026-04-14 • via Nuitee
A
Angela • solo_traveller • us
10
Very good hotel stay, will stay here again!
Pros:

Cleanliness quiet comfortable close to interstate

Cons:

Elevator

2026-04-13 • via Nuitee
L
Laurie • solo_traveller • us
8
2026-04-13 • via Nuitee
K
Kathy • solo_traveller • us
6
Pros:

The rooms were nice and clean, obviously a remodeled apartment. Had no problems once in the room. Complex is in 3 different buildings. I had requested a handicapped equipped room on first floor, as I have balance issues. We were given a 1st floor room, but had to go up 5 high steps to get to the door of our unit. Had a shower with a short step in, which is ok. They had no grab bars though. They did have a very steep ramp to get to the door, but I never could have made it up with my rollator, which I would have appreciated. Had yo use the stairs.

Breakfast was served in main building so we didn't bother. The driveway was very steep, also. It was a good deal moneywise, but I wouldn't stay there again.

2026-04-11 • via Nuitee
J
James • family_with_children • us
9
2026-04-09 • via Nuitee
J
Joseph • couple • us
10
Great place to stay friendly staff clean rooms restaurants within walking distance
Pros:

Great friendly staff and very clean rooms overall great place to stay

2026-04-09 • via Nuitee
E
Eric Elliott • family_with_children • us
10
2026-04-08 • via Nuitee
R
Rodney • couple • us
10
Exactly what we wanted
Pros:

Breakfast was good.

2026-04-08 • via Nuitee
L
Leigh • family_with_children • us
8
2026-04-06 • via Nuitee
P
Pearce • solo_traveller • us
10
Pros:

The facility was clean and staff was friendly and courteous.

Cons:

The fact that Best Western doesn’t do a better job at making you facilities somewhat sound proof. You shouldn’t be able to hear people’s conversations in the next room.

2026-04-05 • via Nuitee
V
Valentina • couple • us
10
Very reasonable priced, clean and comfortable!
Pros:

Clean facility, very comfortable beds and pillows.

Cons:

N/A

2026-04-04 • via Nuitee
H
Hannah • family_with_children • us
7
2026-04-04 • via Nuitee
B
Brown • family_with_children • us
8
2026-04-04 • via Nuitee
D
donna • couple • us
10
Pros:

Close to downtown.

2026-04-03 • via Nuitee
B
Beller • couple • us
10
2026-03-29 • via Nuitee
A
arrone491 • Family
2
Never again!
Pros:

Breakfast was absolutely horrible, rooms and hallways was over powered perfume smell!

2026-03-28 • via Tripadvisor
B
BigElbowBob • family_with_children • us
8
Pros:

Price

Cons:

Booked room of choice was not available upon arrival

2026-03-26 • via Nuitee
H
Heidi • family_with_children • us
2
Pros:

We liked that it was right off the highway. That's where the good stopped.

Cons:

The hotel was a turd dipped in glitter. Stains on the carpet, hair in the shower. And to top it off, a mouse under the bed!

2026-03-22 • via Nuitee