Best Western Brentwood

Hotels
•
Best Western
8.4 (998 reviews)
5581 Franklin Pike Circle , Brentwood , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from other guests
Problems with breakfast quality

Categories

Cleanliness
8.3
Most reviews noted cleanliness positively, but some had issues.
Service
8.7
Positive sentiment noted for friendly service, with some minor complaints.
Location
8.6
Convenient location mentioned positively, with some layout concerns.
Room Quality
8.1
Rooms were generally comfortable, but there were concerns about some beds.
Amenities
8.5
Amenities were adequate, with mixed feedback on breakfast.
Value for Money
8.6
Perceived as good value, especially for the price.
Food and Beverage
7.9
Breakfast received mixed reviews, some items noted as unappetizing.
Overall Experience
8.5
Overall, guests found their stay pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:10

Property Description

Convenient Location
Located off Interstate 65, the Best Western Brentwood offers easy access to Nashville city centre, just 16 km away.

Comfortable Accommodations
Each room features a flat-screen TV, small refrigerator, coffeemaker, and work desk, all within a cozy dark wood-furnished setting.

Great Amenities
Guests can enjoy a daily hot continental breakfast, complimentary WiFi, fitness room, business centre, and 24-hour desk service.

Book your stay at the Best Western Brentwood for a convenient and comfortable experience in Nashville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 998 reviews
Cleanliness: 8.3
Service: 8.7
Location: 8.6
Room Quality: 8.1
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 8.5
B
BigElbowBob • family_with_children • us
8
Pros:

Price

Cons:

Booked room of choice was not available upon arrival

2026-03-26 • via Nuitee
H
Heidi • family_with_children • us
2
Pros:

We liked that it was right off the highway. That's where the good stopped.

Cons:

The hotel was a turd dipped in glitter. Stains on the carpet, hair in the shower. And to top it off, a mouse under the bed!

2026-03-22 • via Nuitee
M
MEGAN • couple • us
8
Cons:

They have an air freshener that is SOOOOOO STRONG! Like I get thy want the place to smell good but it was over powering and made me nausea!!!! Beware—-I will not stay again just because of this!

2026-03-22 • via Nuitee
K
Katherine • family_with_children • us
8
2026-03-14 • via Nuitee
M
Mike • couple • us
8
2026-03-14 • via Nuitee
T
Trenton • solo_traveller • us
10
2026-03-13 • via Nuitee
G
Glenda • couple • us
10
2026-03-13 • via Nuitee
P
Pamela • couple • us
10
2026-03-11 • via Nuitee
E
etcheson • solo_traveller • us
10
Comfortable and staff was pleasant. VERY clean.
Pros:

Fantastic, comfortable, breakfast was good and VERY well stocked. Got me off to a good start for my drive to Florida. Loved My own thermostat to set for "white noise" as I'm a light sleeper. Bed was comfy.

2026-03-09 • via Nuitee
S
Stacey • extended_group • us
10
Pros:

Very conveniently located, great price, clean and it was very cute

2026-03-07 • via Nuitee
P
Pamela • couple • us
8
Just stayed one night it was a great value and comfortable.
Pros:

We had a suite for the price of a room!

Cons:

The smell, so strong we kept wondering what they are covering?

2026-03-06 • via Nuitee
J
Joseph • couple • us
10
2026-03-05 • via Nuitee
T
Trisha • couple • us
10
I would recommend to everyone.
Pros:

So clean, smelled amazing, exceptional staff, and amazing breakfast.

Cons:

N/A

2026-03-02 • via Nuitee
J
Jeffrey • couple • us
8
Great value in nice location.
Pros:

Very good location and great price.

Cons:

The quality of the breakfast needs to be addressed. They use a pitcher for the milk and it was very sour/bad the first day. If following proper food safety standards, that should not happen.

2026-03-02 • via Nuitee
A
Allison • solo_traveller • us
10
Great place to stay when visiting Nashville!
Pros:

I loved the location, the price, and the comfort! The breakfast was fantastic too.

Cons:

The only thing I wasn't a fan of was the shower. The shower was a walk-in shower but the glass door/wall wasn't long enough for the water to not get outside of the shower. The shower head was in the middle of the shower so water got everywhere.

2026-02-26 • via Nuitee
C
Chris • family_with_children • us
4
2026-02-25 • via Nuitee
J
Jenn&Joseph • family_with_children • us
8
Pros:

Security: space, friendliness of staff.

Cons:

A Full Body mirror is the only thing lacking, but not a huge deal.

2026-02-23 • via Nuitee
L
Lois • couple • us
10
Pros:

All around clean and modern. Breakfast was wonderful

2026-02-12 • via Nuitee
J
Joseph • couple • us
10
Great staff clean rooms and lobby good breakfast stayed here multiple times and will again
Pros:

The breakfast was excellent. And the staff was great

Cons:

Nothing everything was great

2026-02-12 • via Nuitee
R
Richard • couple • us
9
Great place and location.
Pros:

Clean and modern. Excellent staff.

Cons:

Microwave doesn’t didn’t work. Didn’t use or need, just noticed it was not functional.

2026-02-11 • via Nuitee