Columbus Grand Hotel & Banquet Center

Hotels
Independent
5.4 (129 reviews)
1212 E. Dublin Granville Road, Columbus, Ohio, 43229 , Columbus , US

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Fitness facilities
ATM/banking
Conference space
Safe-deposit box at front desk
Internet access in public areas - high speed
Wheelchair accessible parking
See all facilities

Review Highlights

Cons:
Cleanliness issues
Poor service
Room quality complaints
Bad value for money

Categories

Cleanliness
2.9
Numerous mentions of cleanliness issues, including bugs and dirty conditions.
Service
4.9
Staff did not assist with cleanliness concerns.
Location
7.9
Standard quality for this hotel tier.
Room Quality
5.9
Various complaints about the room quality, including broken TV and bugs.
Amenities
4.9
Ice machine malfunctioned; general dissatisfaction with amenities.
Value for Money
2.9
Overall, guests felt they did not receive good value.
Food and Beverage
7.9
Standard quality for this hotel tier.
Overall Experience
5.9
General dissatisfaction with the experience, only stayed due to emergencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:47

Property Description

Experience comfort and convenience at Columbus Grand Hotel & Banquet Center, your perfect retreat in the heart of Columbus!

Recreation and Relaxation
Unwind at our state-of-the-art fitness center or lush garden, providing a tranquil escape. Enjoy complimentary wireless internet throughout the property for seamless connectivity during your stay.

Versatile Event Space
With over 3800 square feet of conference space and three elegant meeting rooms, our venue is ideal for any occasion. Our dedicated 24-hour front desk staff ensures your event runs smoothly, while additional amenities like a ballroom elevate your gatherings.

Comfortable Guestrooms
Retreat to one of our 96 inviting guestrooms, complete with mini-fridges, microwaves, and plush pillowtop beds. Each room features a 40-inch LCD television and private bathrooms stocked with quality toiletries.

Don’t miss out on an unforgettable stay—book your experience today!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.4
Based on 129 reviews
Cleanliness: 2.9
Service: 4.9
Location: 7.9
Room Quality: 5.9
Amenities: 4.9
Value for Money: 2.9
Food and Beverage: 7.9
Overall Experience: 5.9
D
Dominique
2
Pros:

This place is horrendous bugs were
everywhere. The staff did nothing to assist. Expedia and Hotels.com should immediately remove from website. DO NOT STAY HERE.

2025-09-24 via Nuitee
C
Christopher
2
I wouldn’t go
Pros:

The sink was clogged up, tv remote was not compatible with tv so I had to use my phone, there was a set of ridiculous rules that shouldn’t be exist considering the quality of the room, freezer had dirty ice stored in it, Best part was the bed being comfortable.

2025-09-03 via Nuitee
K
keith
2
Roaches
Pros:

The room had roaches in the drawers. The tv did not work...

2025-08-23 via Nuitee
G
Gregory
4
Pros:

The Expedia ad for this place is very misleading. The only thing to say about this place is a step up for the homeless. And that's an insult to the homeless.

2025-08-11 via Nuitee
C
Cindy
2
Pros:

The property outside was terrible! When walking in I waited at the check in counter for over 5 minutes no one was there and decided to leave due to it being filthy, the pictures posted look nothing like the place ( pictures are way nicer) would not recommend this place to anyone!

2025-08-10 via Nuitee
J
Jennifer
6
Pros:

We had to leave early had roaches , but everything else was great

2025-07-30 via Nuitee
B
Brenda
6
Unhappy
Pros:

Well the ice machine downstairs was broken you had to go upstairs to get ice. But I'm handicapped I Don't do stairs. Then I seen roaches later that night and prayed I didn't take any home. Only stayed 1 night after that.

2025-07-23 via Nuitee
D
Dominic partner
2
Pros:

Absolutely disgusting place only would stay in case of emergencies

2025-07-13 via Nuitee
D
David
8
Pros:

While the room was clean, the stairwell to the 2nd floor smelled like the back end of a barn. The lady at the desk when I checked in was nice, but when I was checking out, I stood at the counter for several minutes (alone) before someone helped me. It was a good visit for the price, but I wasn't "wowed."

2025-07-07 via Nuitee
M
Michael
4
Eweww. Disgusted
Pros:

Poor staff a a warrneds nothing good as it thx property

2025-06-27 via Nuitee
R
Rei
2
Pros:

The property approved the stay even though the person who booked was under 21, but could not issue any accommodations. Additionally, staff wasn't the nicest and the surrounding area was pretty dangerous.

2025-06-25 via Nuitee
C
Charles
2
Pros:

Extremely Dirty Hotel with roaches in the room and trash in the hallways

2025-06-25 via Nuitee
K
Katrina
8
Pros:

It i went better than expected.Actually yeah the hotel was nicer than I expected

2025-06-23 via Nuitee
A
Abdisamad
4
Pros:

Horrible

2025-06-22 via Nuitee
J
Justin
2
Pros:

So besides the fact that my sheets had cigarette burns in them, the paint was chipping off everything, the plastic baseboard was peeling off the wall, screws were missing on the TV so it was in a fixed downward tilt, several various bugs crawling in and on my bed, the domestic violence that was occurring at the entrance to the hotel, the smell of weed in my non-smoking room upon entry.....yeah....you get what you pay for, but what you pay for doesn't go far these day either. Oh and the communal microwave was missing when I went to reheat my dinner....so either some one stole it or management took it to prevent it from being stolen. I get a hotel in Columbus almost every year for a convention and I try different hotels each time. In 14 years, this is by far the worst hotel I have ever been to. I just wish I decided to take pictures before leaving to showcase just how terrible it really is.

2025-06-22 via Nuitee
C
Corel
8
Pros:

Need faster service at front desk...2 0 people waiting and was late to an event

2025-06-22 via Nuitee
S
Sheila
2
Pros:

We drove 6 hours away for a concert and we had to drive back because our room was full of bugs

2025-06-22 via Nuitee
A
Azekeng
10
Pros:

Good

2025-06-19 via Nuitee
C
Carl
2
Pros:

Disgustingly horrible not clean at all stayed in the non-smoking side, but it smelled like cigarette place is truly filthy. Horrible horrible place to stay, but if you can’t find nothing else and you got 50 bucks then that’s the place.

2025-06-13 via Nuitee
L
Luis family
2
Pros:

Cockroaches.

2025-05-29 via Nuitee