Columbus Grand Hotel & Banquet Center

Hotels
•
Independent
5.4 (129 reviews)
1212 E. Dublin Granville Road, Columbus, Ohio, 43229 , Columbus , US
1-614-885-9696

listing image 1
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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Fitness facilities
ATM/banking
Conference space
Safe-deposit box at front desk
Internet access in public areas - high speed
Wheelchair accessible parking
See all facilities

Review Highlights

Cons:
Cleanliness issues
Poor service
Room quality complaints
Bad value for money

Categories

Cleanliness
2.9
Numerous mentions of cleanliness issues, including bugs and dirty conditions.
Service
4.9
Staff did not assist with cleanliness concerns.
Location
7.9
Standard quality for this hotel tier.
Room Quality
5.9
Various complaints about the room quality, including broken TV and bugs.
Amenities
4.9
Ice machine malfunctioned; general dissatisfaction with amenities.
Value for Money
2.9
Overall, guests felt they did not receive good value.
Food and Beverage
7.9
Standard quality for this hotel tier.
Overall Experience
5.9
General dissatisfaction with the experience, only stayed due to emergencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:47

Property Description

Experience comfort and convenience at Columbus Grand Hotel & Banquet Center, your perfect retreat in the heart of Columbus!

Recreation and Relaxation
Unwind at our state-of-the-art fitness center or lush garden, providing a tranquil escape. Enjoy complimentary wireless internet throughout the property for seamless connectivity during your stay.

Versatile Event Space
With over 3800 square feet of conference space and three elegant meeting rooms, our venue is ideal for any occasion. Our dedicated 24-hour front desk staff ensures your event runs smoothly, while additional amenities like a ballroom elevate your gatherings.

Comfortable Guestrooms
Retreat to one of our 96 inviting guestrooms, complete with mini-fridges, microwaves, and plush pillowtop beds. Each room features a 40-inch LCD television and private bathrooms stocked with quality toiletries.

Don’t miss out on an unforgettable stay—book your experience today!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.4
Based on 129 reviews
Cleanliness: 2.9
Service: 4.9
Location: 7.9
Room Quality: 5.9
Amenities: 4.9
Value for Money: 2.9
Food and Beverage: 7.9
Overall Experience: 5.9
B
Brooks • solo_traveller • us
1
2026-05-14 • via Nuitee
M
melissa • couple • us
1
Terrible service and dirty rooms
Pros:

they provided shampoo and hand wash. bed was comfortable

Cons:

dirty floors, stained sheets, outlets were hidden behind furniture and not accessible except outlet in bathroom which was dirty and lopsided, toilet rocked back and forth and when you stood up the toilet tank banged against the wall, frig was dirty inside, microwave was dirty inside, no breakfast, snack vending machine was completely empty and they sold takis at front desk. front desk evening person: thought he was sleeping but he was just into his cell phone. we tried for over 5 minutes to get his attention by knocking on counter, knocking on door, waving to him, shouting for him but no response. on the third phone call, he finally answered and lied about helping a customer. he was shocked to learn we had been at the front desk trying to get his attention. he asked if he could help us but I told him he was useless then he hung up on me.

2026-05-11 • via Nuitee
A
Arbreasia • couple • us
7
2026-05-08 • via Nuitee
A
Andrew • solo_traveller • us
1
Gross
Pros:

I didn’t get bed bugs

Cons:

So dirty

2026-04-28 • via Nuitee
B
Barbara • couple • us
1
I didn’t stay I canceled my reservation
Pros:

I don’t like anything about the property. It was run down and very unkept. I did not stay at the hotel.

Cons:

I didn’t like the fact that it was falsely advertised and the pictures that are shown aren’t what the rooms and hotel look like . The hotel smelled of bad odors and wasn’t very clean. The parking lot jag questionable activities going on.

2026-04-27 • via Nuitee
M
Misti • solo_traveller • us
1
Pros:

I didn't like anything. I'm still waiting on my refund. Roaches, bed bugs and ants. We got the heck outta there right after we opened the room door

Cons:

NOTHING!!! STILL WAITING FOR REFUND

2026-04-27 • via Nuitee
J
Jessica • extended_group • us
1
We didn’t stay!! This place needs to be shut down!!
Pros:

Nothing. We walked in, looked at our room and told them we wasn’t staying there. I asked for a refund but am yet to receive it.

Cons:

It was filthy. Our room had roaches in it along with poop still on the toilet seat from the previous occupant. The towels were dirty and there was dead roaches on the bathroom counter.

2026-04-27 • via Nuitee
B
Breanna • couple • us
1
2026-04-27 • via Nuitee
B
Ben • couple • us
1
2026-03-29 • via Nuitee
M
Musu • couple • us
1
I don’t like it all
Pros:

I don’t like nothing about the hotel it not clean and I don’t like the smile of the environment. It was smell peace. It was so disgusting for me to stay there.

Cons:

Just try and change the stuff and clean up the

2026-01-19 • via Nuitee
B
Bromilow • solo_traveller • ca
2
2026-01-19 • via Nuitee
G
Garrett • couple • us
1
Pros:

This hotel is not inly gross and unpleasant. It's dangerous. They knowingly cater to crackheads that rome thier property and use their facilities. O wouldn't even park my car in their lot in fear of it getting vandalized by the crack addicts who we saw tweaking down the sidewalk on the property.

Cons:

Everything. Unsafe hotel in an unsafe part of town. Management does NOT care For your own safety, STAY AWAY!

2026-01-19 • via Nuitee
A
Abdullah • solo_traveller • us
10
2026-01-19 • via Nuitee
D
Daniel • family_with_children • us
4
It’s wasn’t like it was shown
Pros:

Nothing

Cons:

Everything.. the room was uncomfortable. It was hot. There was no coffee machine. They didn’t have breakfast. They charged me a deposit after they gave me a room that didn’t even give me everything that I needed it like every other hotel does.

2026-01-19 • via Nuitee
L
LaTonya • couple • us
10
I enjoyed it
Pros:

It was good

Cons:

Nothing it was awesome

2026-01-19 • via Nuitee
B
Breanne • extended_group • us
4
Pros:

The hotel was quiet

Cons:

There were roaches crawling around the bathtub, the Jacuzzi tub had to be cleaned out before I could use it. The bed was hard as a rock.

2026-01-19 • via Nuitee
N
nicole • family_with_children • us
3
2026-01-19 • via Nuitee
S
Shay • extended_group • us
1
HORRIBLE
Pros:

Absolutely Nothing

Cons:

The Hallways stank it smell like cigarettes and mildew... We got to our room an was welcomed with roaches crawling out the room an On the walls ... the walls was dirty.. The rugs still had a pieces of broken glass.. I walked in an walked back out... what made it worse was I was actually traveling from out of town an couldn't get a refund back the same day.. wasted time an money Very disappointed

2026-01-19 • via Nuitee
S
Shana • family_with_children • us
1
2026-01-19 • via Nuitee
T
Tawatha • couple • us
2
Looking for a refund
Pros:

We didn't get breakfast

Cons:

Cleaner tub.. hair felt in room. We couldn't watch TV. Fridge smelled bad.

2026-01-15 • via Nuitee