Columbus Grand Hotel & Banquet Center

Hotels
•
Independent
5.4 (129 reviews)
1212 E. Dublin Granville Road, Columbus, Ohio, 43229 , Columbus , US
1-614-885-9696

listing image 1
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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Fitness facilities
ATM/banking
Conference space
Safe-deposit box at front desk
Internet access in public areas - high speed
Wheelchair accessible parking
See all facilities

Review Highlights

Cons:
Cleanliness issues
Poor service
Room quality complaints
Bad value for money

Categories

Cleanliness
2.9
Numerous mentions of cleanliness issues, including bugs and dirty conditions.
Service
4.9
Staff did not assist with cleanliness concerns.
Location
7.9
Standard quality for this hotel tier.
Room Quality
5.9
Various complaints about the room quality, including broken TV and bugs.
Amenities
4.9
Ice machine malfunctioned; general dissatisfaction with amenities.
Value for Money
2.9
Overall, guests felt they did not receive good value.
Food and Beverage
7.9
Standard quality for this hotel tier.
Overall Experience
5.9
General dissatisfaction with the experience, only stayed due to emergencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:47

Property Description

Experience comfort and convenience at Columbus Grand Hotel & Banquet Center, your perfect retreat in the heart of Columbus!

Recreation and Relaxation
Unwind at our state-of-the-art fitness center or lush garden, providing a tranquil escape. Enjoy complimentary wireless internet throughout the property for seamless connectivity during your stay.

Versatile Event Space
With over 3800 square feet of conference space and three elegant meeting rooms, our venue is ideal for any occasion. Our dedicated 24-hour front desk staff ensures your event runs smoothly, while additional amenities like a ballroom elevate your gatherings.

Comfortable Guestrooms
Retreat to one of our 96 inviting guestrooms, complete with mini-fridges, microwaves, and plush pillowtop beds. Each room features a 40-inch LCD television and private bathrooms stocked with quality toiletries.

Don’t miss out on an unforgettable stay—book your experience today!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.4
Based on 129 reviews
Cleanliness: 2.9
Service: 4.9
Location: 7.9
Room Quality: 5.9
Amenities: 4.9
Value for Money: 2.9
Food and Beverage: 7.9
Overall Experience: 5.9
A
ARAS • family_with_children • us
1
2026-07-22 • via Nuitee
J
Jamie • solo_traveller • us
1
Pros:

I liked nothing about it

Cons:

They didn't give u a key card to get in the building. U had to walk all the way around to the office just to get in. No elevator. The stair ways smelled like piss. Roaches everywhere. There was no water pressure and no hot water. If u propped the door open to go outside the manager would yell at u for propping it open. Homeless people was always in the stair ways

2026-07-21 • via Nuitee
C
Chris • solo_traveller • us
1
Pros:

I didn't like anything about that hotel I would give it a zero if I could.

Cons:

It stinks in the entire hotel the rooms stinks, trash on the floor In the room dried up blood on the bathroom walls, the wash cloths was dirty.

2026-07-21 • via Nuitee
E
Emmanuel • family_with_children • us
10
2026-07-18 • via Nuitee
G
Ghebreyesus • solo_traveller • us
7
2026-07-18 • via Nuitee
I
Irene • solo_traveller • us
7
For what I paid, it was what I expected- only cleaner!
Pros:

I needed someplace cheap,clean, and safe for a few hours sleep.
This fit the bill.
Rate was nice and low.
The room was clean and the bed comfortable.
Inside hallways, locked exterior doors.
When I want fancy, I stay somewhere fancy,
Yes- it’s dated.
Yes- the halls smell a little musty.
Yes- the fixtures have seen better days.
But the staff was nice and all I wanted was sleep and a shower.

Cons:

I checked in earlier in the evening bc I knew I would be getting back very very late.
Room was down a long hall and I noticed a back entrance.
So when I returned at 0530, I parked back there to save myself the walk. The back entrance is not accessible with a room key.
Honestly- that’s the only thing that didn’t live up to what I expected for what I paid!

2026-07-16 • via Nuitee
O
omar • solo_traveller • us
1
2026-07-13 • via Nuitee
J
Jose • couple • us
1
I didn’t stay
Pros:

Nothing

Cons:

The room was infested with bedbugs

2026-07-13 • via Nuitee
S
STP • couple • us
1
Insastifechox
Pros:

Muy mal atecion al cliente. Mantuvieron esperando para atender una hora
Y al final me informaron mi reserva la cancelaron esta lleno el hotel

Cons:

Ban̈os erca del añestabam. sucios

2026-07-10 • via Nuitee
S
Sheila • extended_group • us
1
2026-07-10 • via Nuitee
C
Chris • solo_traveller • us
10
2026-07-04 • via Nuitee
B
Butler • solo_traveller • us
1
Pros:

The man working was helpful and changed our rooms when we had problems. He was great.

Cons:

The 1st rooms we got put in, the tvs didnt work and smelt horrible.

2026-06-29 • via Nuitee
J
Judge, Sr • solo_traveller • us
1
Grand Hotel is a Grand Disappointment
Pros:

Nothing!

Cons:

Everything. Are you guys crazy, ignorant or rips offs? There is no hotel at this location. The former hotel is being converted into a in apartment complex.

2026-06-29 • via Nuitee
G
Guevara • couple • us
1
2026-06-21 • via Nuitee
D
Donte • couple • us
7
2026-06-20 • via Nuitee
B
Betty • extended_group • us
10
Was very nice
Pros:

Was clean and beds were nice

2026-06-19 • via Nuitee
M
Michelle • extended_group • us
2
OVERBOOKED & NEVER STAYED!
Pros:

DID NOT LIKE BECAUSE IT WAS OVERBOOKED AND WE COULDN’T STAY AFTER BOOKING THROUGH YOU ALL AND RECEIVING CONFIRMATION. IT WAS GERY INCONVENIENT BECAUSE ALL OTHER HOTELS IN THE AREA WERE BOOKED. WILL BE REQUESTING A REFUND IF CC WAS CHARGED.

Cons:

OVERBOOKED AND RESERVATION WAS NOT HONORED.

2026-06-16 • via Nuitee
H
Herber • family_with_children • us
1
Pros:

Nothing

2026-06-15 • via Nuitee
S
Saintilien • solo_traveller • us
1
Give me my Danm money
Pros:

I lose my money

Cons:

My refund back I don’t get it

2026-06-15 • via Nuitee
S
Shoemaker • extended_group • us
1
2026-06-15 • via Nuitee