Embassy Suites San Luis Obispo

Hotels
•
Embassy Suites Hotels
8.3 (818 reviews)
333 Madonna Road , San Luis Obispo , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Welcoming staff
Cons:
Noisy environment
Breakfast service issues
Limited amenities available

Categories

Cleanliness
7.94
Some cleanliness issues mentioned in reviews about missing toiletries and unpleasant odors.
Service
8.91
Staff was welcoming and helpful in some instances, though service experiences varied.
Location
9.45
Location is great according to multiple reviews.
Room Quality
8.4
Rooms are large and spacious, but some reports indicate a lack of charm.
Amenities
7.93
Limited amenities noted, including issues with available items in the room.
Value for Money
8.39
Mixed feelings about pricing versus quality, but some enjoyed the overall experience.
Food and Beverage
6.44
Negative feedback on breakfast quality and service, impacting overall enjoyment.
Overall Experience
8.91
Overall experience is good but marred by specific issues highlighted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:37

Property Description

Convenient Location
Situated just off the US-1 motorway, Embassy Suites San Luis Obispo is a stone's throw away from popular attractions like Madonna Plaza shopping centre and Laguna Lake. With the city centre and picturesque Avila Beach within a short drive, our hotel offers the perfect blend of accessibility and tranquility.

Comfortable Suites
Each suite at Embassy Suites San Luis Obispo is equipped with convenient amenities such as mini-refrigerators, microwaves, and coffeemakers. Wind down by catching up on your favorite shows on one of the 2 in-suite TVs after a day of exploring the city.

Relaxation and Recreation
Guests can start their day with a complimentary breakfast before taking a refreshing dip in the indoor pool or working out in the fitness centre. For those mixing business with leisure, our business centre provides a conducive environment to stay productive.

Book your stay at Embassy Suites San Luis Obispo for a perfect blend of comfort and convenience.

Important information:

Please note: A fee is charged for early departure. A late checkout is available for an additional cost.

Please note: This hotel is smoke-free. A $300 fee will be charged for smoking in a nonsmoking room or suite.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

  • Internet

    Wired internet is available in all areas and costs USD 6.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 818 reviews
Cleanliness: 7.94
Service: 8.91
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.44
Overall Experience: 8.91
A
Alexis • couple • us
10
Relaxing and much needed and you all made that happen!
Pros:

It was very clean and comfortable and perfect location

Cons:

Everything was great

2026-03-07 • via Nuitee
L
Leigh • couple • us
8
Would totally stay there again
Pros:

Location

Cons:

Room off main courtyard

2026-03-05 • via Nuitee
M
Michelle • couple • us
4
The young man who checked me in was kind and apologetic
Pros:

How close it was to the Madonna inn concert venue

Cons:

No air conditioning and wasn’t told until checking in. The manger on duty was rude. Then I asked for a room with a balcony so I can get some sort of air flow and the put us in a room that had a burrito behind the side table and it was covered with spider webs. I didn’t want to bug them any further since the interactions with the manger were very friendly so I just will never stay here again nor recommend it to anybody

2026-03-05 • via Nuitee
L
Louisa • couple • us
9
Great getaway.
Pros:

Everything, mostly.

Cons:

Comforters are way too hot. HVAC behind door and noisy.

2026-03-04 • via Nuitee
M
Mayra • family_with_children • us
8
2026-02-25 • via Nuitee
S
Scott • family_with_children • us
10
Great value and wonderful breakfast. Perfect location.
Pros:

Very nice

Cons:

Location

2026-02-24 • via Nuitee
S
Sonia • couple • au
10
Lovely
Pros:

Clean and new

Cons:

Nothing

2026-02-23 • via Nuitee
S
stephanie • extended_group • us
10
Pros:

Large rooms

2026-02-23 • via Nuitee
K
Ken • family_with_children • us
9
Great location with excellent service.
Pros:

For the most part, the room was clean and spacious and provided the quiet that we wanted. The lobby, happy hour and breakfast were fantastic. The staff was very friendly and accommodating to our needs and requests such as a slightly later checkout.

Cons:

I wouldn't say we didn't like, but the room was in need of minor repairs. The toilet seat was not good. Had many worn spots. Parts of the molding in the room looked damaged.

2026-02-23 • via Nuitee
C
cooper • couple • us
10
2026-02-22 • via Nuitee
S
Sharon • couple • us
10
2026-02-13 • via Nuitee
J
Jesse • couple • us
8
2026-02-13 • via Nuitee
G
Garygary • couple • us
9
Good location for a getaway with excellent accommodations.
Pros:

Good location, friendly staff, good workout area and good food choices for breakfast and dinner

Cons:

A few more vegan options

2026-02-10 • via Nuitee
K
kelseybU9142NN • Business
2
They Tried to break into my room in the middle of the night.
Pros:

They came into our room at 10:30 pm, with a key! I will start this by saying the happy hour drinks and the omelets were the only redeeming qualities from my most recent stay here. For the past 3 or 4 years my husband's company has rented out many rooms in this hotel, as well as the expo center, for their annual winter get-together. This year started fine, until 10:30 pm on our first night. We were asleep, I heard some light knocking on the door, by the time I woke up and got to the door to check, no one was there. This happened two more times! Then we got a phone call to the room, by the time I answered, the person had hung up. Then, while back in bed, I hear two knocks followed by the key card noise, and the door opening. Thankfully, we had the extra latch to block the door from opening all the way, but that terrified me. Someone was using a key to enter our room while we were trying to sleep in the middle of the night. I looked out the peephole, the person was gone. I waited by the door to see if someone would come back, they did, it was some young guy in a hoodie, yelling that I needed to pay for my room, that the HOTEL was showing that this room should be vacant, and that they do not understand who is in here. Obviously, my blood was at a boiling point. The company paid for our room (thank you) and we even gave them a credit card for incidentals when we checked in. I told him I would call the front desk, as he was demanding that I do so, since I would not open the door. I called the desk and said it was inappropriate that they were harassing us like this after 10 pm. The woman on the phone took our name and said whoever checked us in did not do so properly and did not assign us that room number. She said she would inform management, but we never received an apology or any acknowledgement that their conduct was inappropriate.

Let me just say, as a paying guest, your incompetence is not my problem, don't harass guests in the middle of the night. And absolutely under no circumstances should you be trying to ENTER my room in the middle of the night. Also, maybe keep in mind, if it was so urgent and such an issue that you had to know who we were at that exact moment, maybe give it more than 20 seconds for someone to try to get to the door, or more than 4 rings on the phone for me to answer. I think we are all very lucky that kid did not make it past the extra latch on the door. If 20/20 has taught anyone anything, don’t mess with a young woman in a hotel room after dark. Still waiting for my apology.

2026-02-02 • via Tripadvisor
S
Stacey • extended_group • us
7
Pros:

Breakfast and atrium

Cons:

Outdated looking rooms and smallish tv

2026-01-30 • via Nuitee
H
Harry • extended_group • us
8
2026-01-30 • via Nuitee
P
Paula • couple • us
10
2026-01-28 • via Nuitee
T
Tuhtan • family_with_children • us
6
Short stay very convenient
Pros:

Very comfortable and spacious room. Loved how bustling it was for families

Cons:

The room we got was right off the lobby and not private. I asked to move as they offered a different room when we checked in but they said it had already been taken and there was no other option

2026-01-28 • via Nuitee
L
Lynn • solo_traveller • us
9
2026-01-28 • via Nuitee
G
Grant • couple • us
8
Pros:

Omelette was excellent

2026-01-28 • via Nuitee