Eurostars Josefine

Hotels
Eurostars Hotels
9.3 (3987 reviews)
Esterházygasse 33 , Vienna , at

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Spacious rooms
Excellent amenities
Cons:
Cleanliness issues
Breakfast style preference

Categories

Cleanliness
7.68
Des morceaux de verres et poussière derrière le lit; Des cheveux dans la douche. Le ménage est à revoir.
Service
10
The staff were very welcoming and extremely helpful. Milja from the breakfast service is charming, attentive, and professional.
Location
10
The hotel is in a great location with public transport available and easy walking distance to various attractions.
Room Quality
8.68
The room was nicely spacious.
Amenities
9.68
Unique, fabulous decor and free amenities were great.
Value for Money
9.68
Overall positive experience with great service and amenities.
Food and Beverage
8.68
Some guests prefer a buffet, but the breakfast offered is satisfactory.
Overall Experience
10
Guests enjoyed a fantastic stay with excellent service, location, and comfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:29

Property Description

Luxurious Accommodation
Hotel Josefine, located in Vienna, offers a 4-star experience with modern amenities. Enjoy air-conditioned rooms with free WiFi and private bathrooms. Some rooms even feature balconies and city views for a touch of luxury.

Exceptional Services
Experience top-notch services including room service, concierge assistance, and luggage storage. The multilingual staff is available 24/7 at the reception to cater to your needs in German, English, Spanish, and French.

Prime Location
Conveniently situated near Wien Westbahnhof Railway Station and popular attractions like Leopold Museum and Natural History Museum, Hotel Josefine is the perfect choice for your Vienna stay. Book now and experience comfort and convenience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

9.3
Based on 3987 reviews
Cleanliness: 7.68
Service: 10
Location: 10
Room Quality: 8.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 8.68
Overall Experience: 10
D
Davianc solo_traveller gb
9
Eurostars Josefine was absolutely phenomenal; definitely worth staying again.
Pros:

I loved the nice, relaxed and soothing ambiance, the traditional setting and the relaxing music that plays in the background. The staff were absolutely brilliant; easy to talk to, friendly and helpful.

Cons:

I really couldn't find much to dislike; I can only think of positive things to say. I was very comfortable and the staff made everything convenient.

2026-08-22 via Nuitee
V
Vex solo_traveller sk
6
2026-08-22 via Nuitee
F
Fatima solo_traveller it
10
2026-08-21 via Nuitee
P
Pető Imre Ivánné couple hu
9
Minden kiváló volt, ahogy igérték
Pros:

Nagyon jó a szálloda elhelyezkedése, a közlekedés, a retrohangulat

Cons:

Nekem a WC szeperáltsága volt szokatlan

2026-08-21 via Nuitee
A
Ava couple us
10
Made my partners bday so special with treats in our room. Very friendly staff. charming hotel.
Pros:

This is my second time staying at Hotel Josefine. The attention to detail, the charm of the hotel, and the staff g above and beyond. I will be back.

Cons:

I really have no complaints. I suppose a stronger A/C system would've been nice but I understand we are in Vienna with older systems. Perhaps a room with a bathtub. I would've loved for there to have been late night food in the bar.

2026-08-21 via Nuitee
P
Peter couple at
10
2026-08-21 via Nuitee
A
Adam couple ie
9
2026-08-20 via Nuitee
S
Sara solo_traveller it
9
Pros:

Lo stile e la ricercatezza dei dettagli

Cons:

Abbiamo notato che il dispenser del bagnoschiuma presente in doccia sin dal primo giorno è risultato vuoto e per tutta la durata della nostra permanenza non è mai stato controllato né conseguentemente riempito.

2026-08-20 via Nuitee
N
Nicolas solo_traveller at
10
Pros:

Extremely friendly staff, at the réception who tried to speak french with me, and in the breakfast room. The atmosphere is very nice, its like travelling in time. The Hotel is 50m from a metro stop. My bed was very comfy. You have free tea in the music room, it's great to read even in the evening.

Cons:

My room was very cold (17 degrees) when I arrive, probably because of american guests who love AC. Except that, nothing.

2026-08-20 via Nuitee
S
Sławomir solo_traveller pl
8
2026-08-20 via Nuitee
A
Amira couple ae
10
2026-08-19 via Nuitee
B
Brittany solo_traveller us
10
Lots of luxurious character.
Pros:

The breakfast was solid. The location is great. In between a few subway stations and just off a main shopping street, but far enough away that you don't really know its there.

I LOVED the decor. Its gorgeous and the main reason I chose this hotel. Super cute and comfortable. Beautiful art deco luxury.

Cons:

The room was smaller than I expected, albeit really comfortable. And the elevator didnt actually stop on my floor, I had to walk down half a staircase. Oh and while the physical keys were nice, the doors required you to use them to essentially lock yourself in. So it was a little cumbersome

2026-08-19 via Nuitee
S
SnatcherBF solo_traveller ie
6
Nice hotel but let down with restricted phone charging.
Pros:

Stylish room and closely located to the U3 metro station.

Cons:

You could not charge or use sockets unless the main light in the room was on. This is really poor as phones couldnt be charged which is important for flight ticket and using maps during the day, really annoying and added stress where there shouldn't be.

2026-08-17 via Nuitee
A
Angelika couple at
9
Cons:

Das Hotel ist imposant, aber alles in allem sehr dunkel: vom Stiegenaufgang bis zu den Zimmern alles in dunklen Farben gehalten macht ein bisschen depressiv.

2026-08-17 via Nuitee
C
Cornelia couple ch
10
Pros:

Das Personal war unglaublich freundlich
Wir haben es sehr geschätzt, das
wir die Fahrräder auslehnen konnten.
Das Zimmer war schön eingerichtet und das Bett was sehr bequem, die Lage war genial
Wir kommen gerne wieder

Cons:

Die Aussicht vom Fenster war in einen mini Innenhof

2026-08-16 via Nuitee
H
Hannah solo_traveller gb
10
Pros:

Staff were amazing. Made my 30th birthday celebration an amazing experience!

2026-08-16 via Nuitee
L
Lisanne couple nl
8
Prachtige kamers en top ontbijt
Pros:

Super ontbijt, prachtige kamer

Cons:

De gordijnen in de kamer lieten net te veel licht door zo in de zomer, dus we werden helaas elke ochtend te vroeg wakker erdoor.

2026-08-15 via Nuitee
M
Moyly couple pt
10
A fantastic hotel with friendly and welcoming staff
Pros:

An amazing hotel with the best breakfast ever (my husbands comment)
Staff were very friendly and welcoming and the hotel was really fabulous. Would definitely return.

2026-08-14 via Nuitee
A
Anton couple de
9
2026-08-13 via Nuitee
M
Meeri solo_traveller fi
10
2026-08-13 via Nuitee