Quality Inn Downey

Hotels
•
Quality Inn
6.2 (269 reviews)
9438 Firestone Boulevard , Downey , US
+1 562-803-3555

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location near mall and restaurants
Complimentary breakfast (toast, bagels, waffles, yogurt, coffee)
Some friendly/front-desk staff and flexible deposit options
Occasional hot water and functional AC in rooms
Cons:
Repeated cleanliness problems: smoke/marijuana odor, stains, mold, hairs, dead roach
Room quality issues: exposed vents, wet/dirty carpets, bugs, damaged furnishings
Inconsistent service from management and housekeeping
Facility problems: elevators out of order, no/dirty pool, limited parking, occasional no hot water

Categories

Cleanliness
2
Consistently negative: multiple guests report strong smoking/marijuana odor, dirty carpets, stains, mold in showers, hairs, dead roach and generally unsanitary rooms.
Service
7.8
Mixed but overall reasonably positive: some staff/reception described as very friendly and accepted cash deposits; however several mentions of indifferent managers, clerks with bad attitudes and poor housekeeping responsiveness.
Location
8.5
Generally positive: multiple guests praised proximity to mall, restaurants and family; location cited as the main redeeming feature.
Room Quality
3.5
Below average: frequent reports of stained tubs, exposed vents, wet/dirty carpet, bugs, AC issues, very hard beds and holes/damaged furnishings.
Amenities
6.7
Mixed: complimentary breakfast and some functioning amenities praised, but complaints about no/dirty pool, elevators out of order, inconsistent hot water, tight parking and dusty/messy common areas.
Value for Money
6.5
Mixed perception: some guests noted the hotel was a reasonable price for basic needs, while others felt price was high given poor room condition and limited services.
Food and Beverage
7.3
Generally positive for breakfast: several guests praised the complimentary breakfast (toast, bagels, yogurt, waffles), though food offerings appear limited to basic continental options.
Overall Experience
7.3
Varied experiences: some guests had acceptable stays due to location and breakfast, but many reported serious cleanliness, safety and facility issues that negatively impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Quality Inn Downey is centrally located in the heart of Downey, providing easy access to major Los Angeles freeways for seamless travel around the city.

Comfortable Accommodations
All guest rooms at Quality Inn Downey are equipped with essential amenities like refrigerators, microwaves, and pillow-top mattresses. Upgrade to select rooms for a luxurious spa bath experience.

Full-Service Amenities
Enjoy complimentary WiFi, free local calls, and unwind in the outdoor hot tub at Quality Inn Downey. The hotel ensures a hassle-free stay with its range of convenient services.

Experience the best of Downey and beyond with Quality Inn's prime location near popular attractions and shopping destinations. Book your stay now for a memorable experience!

Important information:

Free parking is only free for 1 car. Additional charges may apply for additional cars or larger vehicles (see Hotel Policies).

For prepaid reservations: We require the card holder to present the same credit card at time of check-in at the hotel

Please kindly note that this property is only able to accept chip enabled credit / debit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

6.2
Based on 269 reviews
Cleanliness: 2
Service: 7.8
Location: 8.5
Room Quality: 3.5
Amenities: 6.7
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 7.3
J
Jenniffer • couple • us
1
2026-11-05 • via Nuitee
D
Daniel • couple • us
7
6
Pros:

Location,

Cons:

Cough is toooo old. Dirty. Ac makes a noise, I could not sleep well .

2026-11-03 • via Nuitee
D
Destiny • couple • us
1
2026-10-31 • via Nuitee
A
Alvarez • family_with_children • us
8
Last goodbye
Pros:

Location to our visit needs

Cons:

The room had a strong smoking scent

2026-10-30 • via Nuitee
V
valentina • solo_traveller • us
10
2026-10-19 • via Nuitee
J
Jaime • couple • us
9
2026-10-17 • via Nuitee
K
kimberly • solo_traveller • us
8
2026-10-11 • via Nuitee
M
Maria De Lourdes • solo_traveller • mx
1
Pros:

Muy amables los de recepcion.

Cons:

La habitacion estaba sucia, los pasillos tenian un olor muy desagradable.

2026-10-09 • via Nuitee
A
Arturo • couple • us
2
Mediocre
Pros:

El manager super mal servicio, se fue el internet, el agua caliente y no te lavan las toallas

Cons:

Inneficiencia

2026-10-07 • via Nuitee
J
Jenniffer • couple • us
1
No recomiendo este lugar
Pros:

Nada ni es desayuno fue bueno

Cons:

La habitación olía muy mal y el aire acondicionado no trabajaba le pedí al chiko que me ayudara y no isieron nada

2026-10-07 • via Nuitee
L
Leticia • family_with_children • us
3
It was awful, I booked 2 nights but only stayed 1 night, I wanted to leave as soon as I got there but didn’t want to los
Pros:

The only thing I liked was the location, it was within walking distance to food places and the mall.

Cons:

The carpet was dirty, there was a dead roach on the wall, there was some sort of bug crawling on the carpet, the restroom did not feel sanitary enough to take a shower, there was slight molding above the shower. Some of the other guests were ghetto, there was a guy in car arguing with 2 girls and they were shouting back and forth, I didn’t feel safe like I was in the hood.

2026-09-16 • via Nuitee
I
Iris • solo_traveller • us
8
Great stay for an reasonable price
Pros:

I did like upon arriving for check-in that they accepted cash for my deposit and the water was hot. Breakfast was great! They had toast, bagels, yogurt, juice, cereal, fruit, coffee, and even waffles. The room was also a little spacious too and the AC blew cold air that was much needed for us.

Cons:

The room was decent but for some reason, the carpet was wet near the mini fridge and there was an exposed opening on the wall from where the vent is, I had to put the vent piece back in and the bathtub had three stains on it that was probably from some hair dye or body scrub from previous guests. The space between the foot of the bed and the dresser was a little small getting through but was manageable. Parking was a bit tight but that's to be expected in California.

2026-09-15 • via Nuitee
M
Mayra • family_with_children • us
8
Pros:

I did like the people in the hotel all personal also the cleaning.

Cons:

My bed was very hard

2026-09-11 • via Nuitee
A
Arlene • solo_traveller • us
5
Pros:

Comfortable bed...

Cons:

Elevators out of order (big problem for.older people)...messy stairwell, trash left out in trashbags...water not hot enough in shower...dust around lamp cover.

2026-09-10 • via Nuitee
J
Johan sebastian • extended_group • us
5
2026-09-05 • via Nuitee
J
Johan sebastian • solo_traveller • us
3
2026-09-05 • via Nuitee
A
Annie • solo_traveller • us
7
2026-08-31 • via Nuitee
C
Carmen Lorena • solo_traveller • mx
1
Asqueroso y mucho marihuano
Pros:

No me gustó, muy sucio, olia fatal a marihuana todo el hotel, pésimos cuartos, alfombras quemadas, estuvo fatal, mejor nos salimos y rl gerente muy indiferente y pésimo servicio

Cons:

Todoooooo, fatal, sucio asqueroso, marihuanas

2026-08-30 • via Nuitee
S
Sandra • couple • us
5
Not bad for a quick night visit
Pros:

Basic clean with amenities and comp breakfast

Cons:

Shower walls old looked like paint over mold. Thought they had a pool but disappointed.

2026-08-21 • via Nuitee
D
Diana • solo_traveller • us
7
Pros:

Near family

Cons:

Couldn't. Check in early, price high for not having a better breakfast.

2026-08-14 • via Nuitee