Xiyuan Hotel

Worst 5star hotel ever. The room was stinky and the equipment is extremely out of date. Definitely not recommend for anyone visiting Beijing.

Worst part is the air conditioning. It doesn’t work!!! And the temperature was like 30 C…. We had to find a new hotel after the first night and they even charged us money!!! RIDICULOUS

Also made some comment in Ctrip

not clean and non-smoking room but it has smoking smell

It was an excellent choice. It is a convenience location to go many different places by public transpotaion. The room was clean, the services was outstanding, the staff were very professional, and the price was reasonable.

环境好，房间干净整洁。离动物园近。

Good location. The facility is a little bit old. There are not whole lot of restraunt nearby

I’ve stayed several times in this hotel during 1,5 years, due to business partner. Okay hotel, thus old-fashioned, renewed perhaps every now and then. Chinese style, trying to provide some western influences and some English language by staff. One of most irritating issues in the hotel is the smoking; I still cannot undestand when smoking is prohibited people are still smoking at floors and non-smoking rooms?! Smell floats allover.

A few retaurants, especially ”sky bar” at top floor (27th) with really nice view. Same restaurant serve both breakfast and pretty great buffet dinner with decent price. Otherwise I think the hotel services are overpriced. Don’t bet much on gym, hence it’s very small room with poor equipment, something can be done. There’s also a small swimming pool which doesn’t look very attractive.

Eating elsewhere: actually, right outside of the hotel (opposite of wide road) there are several great and non-expensice authentic restaurants which I really can recommend. Also, Central Mall is located at walking distance (at least my distance).

At least the hotel room prices aren’t too bad. Go for it and give a try.

浴缸去水很慢

Room is big but shower water is only a little warm and very little coming out
breakfast is nice

動物園の近くにあり、便利なホテルです。スタッフを対応が丁寧でした。

Close to the zoo. Less traffic. But, people are smoking in the building.

excellent front desk staff and good breakfast buffet

I was staying here for an international conference that was being held on the premises. The public spaces are very nicely appointed, and the staff is very helpful, if somewhat English challenged overall. The hotel room itself (a Business Room on a middle floor) was suitably spacious, with a great view of the surroundings (Xiyuan is pretty much the tallest building around). The bed was VERY firm, which I've encountered in other Chinese hotels, and the climate control was a bit flaky, in part due to the weather (going from a warm early Oct to a substantailly cooler later Oct., and the building HVAC was trying valiantly to adjust). They had the requisite water boiler and tea makings in the room, so I was able to stay kinda hydrated (Beijing was very dry!).

Only bit of weirdness to my mind was among the hotel restaurants. There is a "Muslim" restaurant on the first floor that serves food only very infrequently, a lobby tea space which doesn't appear to serve food (though on occasion I saw people with noshing stuff, they claimed they couldn't do that for me), a "Chinese" restaurant which I ate in with my Chinese colleagues, but they were loathe to seat me in on my own, referring me instead to their 26th floor rotating restaurant, which mostly did buffet-style food. I never did get sorted out where i should be eating there, but as it was I wasn't there long enough for it to be a big concern.

The location, near the Beijing Zoo, is not super-close to downtown (~15 min cab ride to Tianamen Square and the Forbidden City), but is convenient to the subway, so one can get around. All in all a decent place to stay, which I'd probably have enjoyed more if I could have been a bit less jetlagged while there.

I chose to pay a wee bit more for the Executive floor and I heard some of the regular rooms left something to be desires. My room was fine and the included breakfast was good. There is also a 5-7 included. Good service from staff at the hotel.

Good location. However, I smelled the smoke. Somebody smoke in the room

A bit isolated thus difficult to get a car (taxi). Also limited shopping (well there is carefour cross the road)..

Very nice close to the subway and the convention center. Also very close to the museum and the Beijing ZOO

Overall the experience is good. Excellent service from few of the staff while a few needs to be trained. Executive lounge has very limited food and drink options. Realized that most of the food items are recycled from morning breakfast. Leakage of water from bathroom to bedroom each time we shower. Maintenance is required.

I'll only list negatives - please understand that, beyond this, my experience was wonderful!
(1) The bed was a little too firm
(2) The status of the room as smoking/non-smoking was a little vague
(3) Communication with staff could occasionally be somewhat problematically limited given language barrier
[Otherwise excellent stay!]

ドアをノークせずに、勝手に入ってくること！
ホテル玄関のboyにタクシーに聞いても曖昧な返答しかない！
このホテルの従業員は”サービス”ってわかっていない、あるいは
したくない！

Great hotel in Beijing, Haidian area. Easy access to subway, near Beijing Zoo. Helpful staff, able to speak some English. Used hotel to book trip to the Great Wall with an English guide. Very successful!