Hotel Cartago Plaza

Hotels
•
Independent
5.6 (5 reviews)
carrera 5 10 69, Cartago , Cartago , CO
57-4 4114808

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Free breakfast
Smoke-free property
Tours/ticket assistance
Free breakfast (local cuisine)
Mosquito nets

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-14 09:23

Property Description

Welcome to Hotel Cartago Plaza, your ideal retreat in the heart of Cartago.

Convenient Amenities
Take advantage of complimentary wireless internet access to stay connected, along with laundry services and 24-hour front desk assistance to make your stay hassle-free.

Delicious Breakfast
Start your day right with a complimentary local cuisine breakfast served daily from 6:00 AM to 9:00 AM, offering an array of delicious options that will energize your adventures.

Prime Location
Enjoy easy access to nearby attractions, including Bolivar Square and Coliseo de la Isleta, all within a short stroll, making it the perfect base for exploration.

Don't miss the chance to experience comfort and convenience—book your stay at Hotel Cartago Plaza today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

Location

Guest Reviews

5.6
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Andres • family_with_children
8
Pros:

Muy bonito y acogedor, lo único es q la televisión estaba muy defectuosa

2020-01-21 • via Nuitee
Y
Yasmin
2
Pros:

En ese hotel no respetan las reservas de trivago..terrible llegar y no tener reserva . Mala imagen mala publicidad para trivago

2019-12-23 • via Nuitee
V
Verified traveler • self
2
Pros:

2nd time the owner says there is no reservation in order to keep the money and charge for regular nights, had to look for another hotel next day, I highly recommend CASA ARGON and PALATINOS cheap and parking at the property

2019-09-14 • via Nuitee
V
Verified traveler • family
10
Pros:

Excelente servicio y atención por parte del el staff Doña María Amparo muy servicial y atenta.

2019-08-23 • via Nuitee
C
CENETH
2
PESIMO, RE MALO, RE FEO
Pros:

ME FUE RE-MAL, Ese hotelucho es lo peor del mundo y sus alrededores, La atención pésima primero una una Sra mayor no muy amable que me dijo que yo no tenia reservación, después que le dije bueno entonces no importa porque veo todas las habitaciones desocupadas entonces deme dos habitaciones que necesito que yo las pago, primero me dieron una habitación donde la cama estaba ubicada de frente aun ventanal fijo sin cortina, o sea que el sol pegaba en toda la cara, y pedí que la cambiaran ademas la cama estaba debajo de una escalera y mi acompañante que es alto se golpeo la cabeza, después de dieron otra pero el baño no tenia tapa donde sentarse, y pedí nuevamente que me cambiaran de habitación y fue ahí donde la Sra que hace el aseo casi me pega me insultó gritándome que yo era una vieja cansona, Que falta de respeto con los clientes! Después en la noche tipo 12 y media de la noche unos niños corriendo y jugando frente a la habitación y los papás en una sola bullaranga, ahÍ no se puede descansar.
Ese hotel es lo peor que hay, no le hicieron aseo a la habitación supuestamente porque no deje la llave, pero si tenían otra llave para verificar la existencia del bar cuando dije que habíaa dejado la llave dentro.
No tienen baño social, no incluye desayuno, tiene una entrada que parece una cueva, con una escalera bien parada y un timbre horroroso que suena toda la noche, porque yo creo que eso mas bien es un motel y no un hotel. La publicidad de internet es falsa! NO VAYAN ALLA

2019-08-06 • via Nuitee