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Facilities
Property facilities
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Meeting rooms
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Fitness facilities
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Express check-out
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Sauna
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Steam room
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Elevator
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Fitness facilities
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Conference space
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Golfing nearby
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Multilingual staff
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Porter/bellhop
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Express check-out
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Mountain biking nearby
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Meeting rooms
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Wedding services
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Express check-in
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Pool umbrellas
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Ecotours nearby
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Golf lessons available nearby
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Tours/ticket assistance
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Wheelchair accessible parking
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Assistive listening devices available
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24-hour business center
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Snack bar/deli
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Free self parking
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Computer station
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Airport transportation - pickup (surcharge)
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Pool sun loungers
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Free long-term parking
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Ballroom
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Banquet hall
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Reception hall
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Wheelchair-accessible van parking
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Wheelchair-accessible pool
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Wheelchair-accessible on-site restaurant
Review Highlights
Categories
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Property Description
Recreational Opportunities: Indulge in our outdoor pool, sauna, and fitness center for a rejuvenating stay. Unwind and recharge at our spa retreat.
Culinary Delights: Experience diverse dining at River Terrace and savor exquisite international cuisine. Enjoy 24-hour room service and unwind at the bar/lounge or poolside bar.
Convenience and Comfort: Enhance your stay with complimentary Wi-Fi, concierge services, and babysitting options. Benefit from a 24-hour business center, event spaces, and swift check-in/check-out services.
Book now to experience a harmonious blend of luxury and convenience at Centara Riverside Hotel Chiang Mai!
- Pool access available from 6:30 AM to 8:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Check-in & Check-out
Contactless check-out is available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
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Guest type
LGBTQ friendly
Property policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Check-in & Check-out
Contactless check-out is available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Health & Safety
Property does not require health documentation at check-in
Location
Guest Reviews
The rooms are huge. Beautifully appointed with a Starbucks in the lobby.
The public areas (eg, driveway, lobby, lifts) and rooms were always clean and tidy. The staff were beyond helpful, both at the front desk, the concierge, and housekeeping. The buffet breakfast was terrific. The decor in the rooms is a bit dated, but the rooms are spacious, clean, and comfortable. I would definitely recommend staying here.
The room and bathroom are very spacious. Clean and organized. Beds and pillows were very comfortable. Had A very nice two nights stay.
Spacious, crean, kind.
Excellent value for the money. Need ride-share into old town Chiang Mai, but that is very convenient (Grab, etc).
Across the river from old town, but easily accessible by Grab ride-share. Excellent remodeled property. Limited dining in the area.
Great hotel on the river. Away from the busy city. Only a short ride into the city.
Staff very friendly and helpful.
Great having a Starbucks onsite for my morning coffee.
Being a 5 star hotel the drinks were very expensive and dinning also but the pool and gym were excellent. The staff was 5 star in hospitality and friendliness.
I have been staying in Centara Riverside every time I come to Chiang Mai for the past 5 years.
The room is spacious with view. The breakfast buffet is tremendous. However, the bathrooms in the room desperately needs upgrade/remodel. Another complaint is long wait for the 5 guest elevators during checkout time, up to 30’minutes wait for a vacant elevator
Beautiful hotel with every amenity.
The room is pretty big but everythings too old and the door lock not working. Housekeeping never wash the cups
The rooms are big we had three people so it was good for us
This is a fantastic hotel, excellent in every way. We have stayed there at least three times and are never disappointed. The staff are all first-class, from Alex the manager to housekeeping. The fees are very reasonable for the value. We visit Chiang Mai every year, and the Centara is our favorite hotel in all of Chiang Mai.
I've lived in Thailand for years, had a rental car on this trip and am familiar with Chiang Mai. I very much enjoyed our stay at Centara. Earlier reviews stated that this property was run down. It appears to me to have been renovated very well. Our rooms were spacious, clean and very comfortable. Reception and restaurant/coffee shop were very nice (though over priced). The surrounding area had some -- but few -- restaurants, shops, massage businesses, coffee shops and convenience stores. The hotel is relatively far from Chiang Mai's old city and travel by taxi or ride share (Grab, etc) is a must. But that is true of most reasonably-priced hotels outside of old town Chiang Mai.
Good solid hotel
It was a wonderful hotel at a very reasonable price. I would not hesitate to stay there again.
The rooms are spacious; the staff is attentive and polite. Compared to many hotels in the U.S., this experience is exceptional! They offer daily room cleaning, which we no longer receive in the U.S., warm hospitality, and a beautiful breakfast buffet. Centara is not located in the Night Bazaar, but is not far away, so those looking for that experience would need to take a short tuktuk or songtaew ride. We enjoyed being away from the Night Bazaar noise and busyness. I would recommend Centara to all.
The property upstairs where the rooms are is just simply not clean. There were potato chips outside of the elevator for the entire four days we stayed there. When we first got there, our telephone didn’t work and the do not disturb button for our room never did work so we were never able to have a do not disturb sign. Not the type of hotel that I’m used to staying at.
This is a large / mega hotel. Opposite to some of the smaller boutiques. Looks like it was built in the 80s with heavy wood furniture, carpeted rooms very large bath. It is generous for space but bed runs on the small side. Mattresses had a slope from wear. Very unfriendly electrical system with rigid switches (very late 1970s design). Outlets for modern phones tablets and computers were difficult to find and access. Flat screen TV was an after thought. Water pressure was great, breakfast more than sufficient although the station attendants - especially noodle stand was hit and miss. Solid 7.5 to 8.1 overall. The Starbucks inspired cafe was nice, but a real business center area with printer would be a nice addition.
Nice hotel
Beautiful rooms
Friendly staff
Comfortable beds
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