NH City Centre Amsterdam

Hotels
•
NH Hotels
8.4 (5915 reviews)
Spuistraat 288-292 , Amsterdam , NL
+31 20 420 4545

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
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Review Highlights

Pros:
Great central location / canal view
Friendly, multilingual staff
Breakfast praised by many
Convenient for sightseeing
Cons:
Cleanliness issues (mold, not fully cleaned, sheets/towels)
Small or awkwardly laid-out rooms (no drawers, shower design)
Breakfast/food sometimes expensive or buffet quality inconsistent
Limited amenities (no bar, no coffee capsule replacement)

Categories

Cleanliness
7.2
Multiple reviews mention cleanliness issues: rooms not thoroughly cleaned, sheets not changed/smoothed, towels thin/frayed and soaked, and at least one report of mold and a generally 'not very clean' bathroom.
Service
9.8
Staff is frequently described as friendly, multilingual and helpful (breakfast/bar staff and reception in many reviews); a few mentions of unfriendly reception lower the universality of this, but overall service sentiment is strongly positive.
Location
9.8
Location is repeatedly praised across languages: central, excellent for Amsterdam, canal view and perfect for visits — a consistently strong positive.
Room Quality
7
Mixed to negative comments: several guests found rooms small or like a storage closet, problems with layout (no drawers, awkward shower with half-glass), and at least one report of a musty/moldy ground-floor room.
Amenities
7.4
Amenities are mixed: breakfast options praised by some but buffet quality critiqued by others; complaints about no bar, no replacement coffee capsules, small towels and lack of storage (no drawers).
Value for Money
7
Several guests comment that breakfast and overall pricing are expensive for the offering; some explicitly call the hotel 'extremely caro' or overpriced relative to variety/quality.
Food and Beverage
9.5
Food sentiment is largely positive overall: many guests praise the breakfast (fantastic, large variety, very good), though a minority find the buffet quality lacking or a la carte options expensive — the majority tone supports a strong rating.
Overall Experience
9.5
Overall impressions skew positive: many headlines call the stay 'excellent', 'perfect', 'comfortable', praising location and staff; negatives (cleanliness, small rooms, price) affect some stays but do not dominate the general experience reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Canal View Hotel in the Heart of Amsterdam

Fine Dining and Boat Tours
Indulge in fine dining options and enjoy relaxing boat tours right from the hotel's doorstep.

Exploration at Your Doorstep
Immerse yourself in Amsterdam's culture by visiting retro shops, bookstores, and traditional cafes just a stone's throw away.

Comfortable Rooms with City Views
Relax in rooms with hardwood floors offering stunning views of the picturesque city center. Free Wi-Fi and modern amenities ensure a pleasant stay.

Experience the charm of Amsterdam at NH City Centre. Book now for an unforgettable stay!

Important information:

Please note that the credit card used to make the booking needs to be shown upon check-in and the name of the lead guest needs to be the same as the name on the credit card. Failure in providing the correct credit card upon arrival may result in guests having to pay with an alternative credit card at the hotel directly. Please note that debit and credit cards will be authorized at check-in for the total amount of the stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that early check in can never be guaranteed and is always subject to availability upon arrival. When booking 9 rooms or more, different policies and additional supplements may apply. A maximum vehicle height of 71 in is allowed and it costs EUR 50 per day. If breakfast is included in the room rate, then one child under 11 can stay free of charge in the room. Breakfast is ½ price for children under 12 years old. Please note that Family Quadruple and Standard rooms are only accessible by stairs. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of Eur €25 per pet per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.4
Based on 5915 reviews
Cleanliness: 7.2
Service: 9.8
Location: 9.8
Room Quality: 7
Amenities: 7.4
Value for Money: 7
Food and Beverage: 9.5
Overall Experience: 9.5
A
Alexander • family_with_children • at
8
aufenthalt war okay, würde ein kleineres Hotel beim nächsten mal auswählen
Pros:

Lage war sehr gut, Frühstück a la Carte gebucht mit 28,-- viel zu teuer, Qualität am Büffet ausbaufähig

Cons:

kein Bar wo man kurz was trinken konnte, Empfang etwas unfreundlich

2026-10-31 • via Nuitee
F
Ferda • extended_group • tr
8
2026-10-31 • via Nuitee
M
Mario • extended_group • de
5
Um Amsterdam zu erleben, bieten das Hotel eine tolle Lage. Aber Personal unfreundlich, Versprechen werden nicht gehalten
Pros:

Die Lage

Cons:

Hatten das letzte Zimmer im letzten Winkel bekommen, erinnerte an eine Abstellkammer. Bei Anreise am Freitag wurde uns gesagt, wir könnten Samstag nochmal umziehen. Am Samstag hieß es nein, nicht machbar

2026-10-31 • via Nuitee
R
robert • couple • gb
10
Great weekend at a central hotel in Amsterdam
Pros:

The location was perfect

Cons:

Cleanliness and location

2026-10-31 • via Nuitee
C
Cinzia • family_with_children • de
10
Wunderbar
Pros:

Das Personal beim Frühstück / Bar war sehr freundlich

2026-10-30 • via Nuitee
T
Tony • couple • gb
9
Perfect
Pros:

Very clean. Breakfast fantastic, choices excellent. Staff extremely nice

Cons:

Rooms a tad small but it didn’t affect our stay.

2026-10-29 • via Nuitee
N
Nigel • couple • gb
9
2026-10-29 • via Nuitee
L
Louise • couple • gb
9
2026-10-29 • via Nuitee
C
CARMENCITA LEUNG • family_with_children • ph
8
relatively ok. Might stay there again because of friendly staff and good location
Pros:

breakfast needs variety t

Cons:

towels were frayed at edges, a bit threadbare, I don't feel safe with the inside doorknob. It's very hard to open. I get anxious trying to open afraid I might get locked inside in case of an emergency

2026-10-28 • via Nuitee
R
Robert • solo_traveller • fr
7
Well placed, correct and nothing special, especially for the price.
Pros:

Very well placed for my visit to Amsterdam.
The staff were very friendly and helpful.

Cons:

Not a single drawer: nowhere to put clothes except the table reserved for the suitcase.
The sheets were not even smoothed, just the quilt thrown over the bed.
No replacement of coffee capsules for the machine.
The towels are small and thin: completely soaked after drying- not dry enough for the hair.
Who decided to have a shower with a half-glass and no door? Obviously, water gets on the floor.

2026-10-28 • via Nuitee
A
Alan • solo_traveller • ae
9
2026-10-28 • via Nuitee
M
Manuel • solo_traveller • pt
7
2026-10-27 • via Nuitee
M
max • solo_traveller • gb
1
2026-10-27 • via Nuitee
M
Mark • solo_traveller • gb
7
2026-10-27 • via Nuitee
M
Manuel • solo_traveller • pt
7
Pros:

Location and view to the river

Cons:

Noise from outside and cold room

2026-10-27 • via Nuitee
M
Madeleine • family_with_children • za
7
2026-10-26 • via Nuitee
F
Filip • couple • hr
10
2026-10-25 • via Nuitee
F
Frank • couple • de
8
2026-10-24 • via Nuitee
L
Leandro • couple • br
9
2026-10-23 • via Nuitee
A
Antje • solo_traveller • de
4
2026-10-23 • via Nuitee