ARCOTEL Donauzentrum Wien

Hotels
8.6 (5733 reviews)
Wagramer Strasse 83-85 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Good breakfast
Cons:
Inadequate room cleaning frequency
Small room size
Issues with shower doors

Categories

Cleanliness
8.6
Several reviews mention cleanliness positively, indicating a standard for this hotel tier.
Service
9.1
Guests noted the staff's friendliness and helpfulness, enhancing the overall experience.
Location
9.1
The hotel is praised for its proximity to shopping and public transport, a significant advantage.
Room Quality
8.1
Some reviews indicated variability in room quality, such as size and comfort.
Amenities
8.1
While facilities were good, some amenities were noted to be lacking or insufficient.
Value for Money
8.6
Good price-quality ratio mentioned, though not extensively.
Food and Beverage
8.1
Breakfast quality received mixed reviews but remains acceptable for the hotel tier.
Overall Experience
9.1
Overall guest satisfaction was high with many recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:26

Property Description

Modern Rooms with Smart TV and Free Toiletries
The newly-built ARCOTEL Donauzentrum offers modern rooms equipped with a 40-inch flat-screen Smart TV with Apple Airplay and Miracast, ensuring entertainment at your fingertips. The bathrooms come stocked with complimentary toiletries for your convenience.

Convenient Amenities and Services
Enjoy complimentary tea and water available 24/7, adding an extra touch of hospitality to your stay. Benefit from the hotel's bar, conference rooms, and garage parking with a charging station for e-cars, catering to both leisure and business travelers.

Prime Location near Shopping and Entertainment
Located directly opposite the Kagran Underground Station, the hotel is just a short ride away from Vienna's city center. Situated within Vienna's largest shopping center, guests have easy access to shopping, dining, and entertainment options. Explore the nearby Donauplex cinema, the United Nations office, and the Donauinsel Recreation Area for a well-rounded experience.

Book your stay at ARCOTEL Donauzentrum Wien now for a seamless blend of comfort and convenience.

Important information:

Please note that the garage entrance height is 77 in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5733 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 9.1
C
Csenkeyova • solo_traveller • sk
10
2026-03-14 • via Nuitee
R
Rebecca • solo_traveller • at
9
2026-03-13 • via Nuitee
C
Constantin • family_with_children • ro
10
2026-03-13 • via Nuitee
H
Harald • couple • at
8
Gutes Hotel, U Bahn Nähe,Einkaufszentrum beim Hotel
Pros:

Schönes Zimmer, sehr komfortables Bett, sauberes Zimmer, ruhige Lage

2026-03-12 • via Nuitee
P
Paduraru • family_with_children • md
8
2026-03-10 • via Nuitee
V
Vadym • couple • ua
6
2026-03-09 • via Nuitee
I
Ihor • extended_group • ua
10
2026-03-07 • via Nuitee
S
Sven • solo_traveller • de
9
2026-03-05 • via Nuitee
G
Guenther • couple • at
8
insgesamt ganz gut, bis auf die Betten. Hart wie ein Brett... da gibt nix nach 🙄😟
Pros:

Das Frühstück war ausgezeichnet. Die Lage ist fantastisch. ...direkt im EKZ... Besonderen Dank an den Mann an der Rezeption. Er war außergewöhnlich nett und hilfsbereit... 👍😊

Cons:

...die Betten waren unglaublich hart. Ich spüre die Schmerzen in den Hüftgelenken immer noch... 🤔🥱

2026-03-04 • via Nuitee
D
Dimitar • family_with_children • bg
10
2026-03-04 • via Nuitee
N
Nico • couple • ch
10
2026-03-04 • via Nuitee
V
Verena • family_with_children • de
9
Sehr gutes Hotel in Bestlage wenn es nicht die romantische Innenstadt sein muss
Pros:

Für uns bisher das beste Hotel. Liegt am Einkaufszentrum in einer Gegend die wir nicht gewählt hätten aber wegen Besuch passte, direkt an U1 eine halbe Stunde bummelig zum Hauptbahnhof. Und alles an diesem Hotel passte dass wir uns wohlfühlten, keine Ahnung wie aber da standen ne Menge Gedanken dahinter. Nur drei Stockwerke fand ich gut trotzdem groß, freundlicher unspektakulärer Empfang. Immer wieder freundliche unaufdringliche Begrüßung, trotzdem persönlich. Jede Menge Ruheinseln in dem Raum und Verpflegung. Die Zimmer.... Ja Teppichboden heute verpönt aber halt bequem und gemütlich. Spiegel an den richtigen Stellen. Gutes Bett super Dusche alles durchdacht. Himmlische Ruhe man hört nix vom Donauzentrum oder anderen Gästen wenn nicht gerade ein paar Terrorzwerge mitten in der Nacht oder am frühen Morgen die langen Gänge als Spielplatz nutzen. Jederzeit gerne wieder. Das Donauzentrum ist und richtig ans Herz gewachsen obwohl wir keine shopaholics sind. Alles vor Ort.

Cons:

Winzige Dinge. Gerade Frauen können ein Waschbecken im extra Klo gebrauchen. Die Nachttische sind für ältere Leute die mehr als ein Handy dort ablegen wollen ein wenig klein.

2026-03-03 • via Nuitee
K
Klaus • couple • at
8
2026-03-02 • via Nuitee
R
Roland • extended_group • sk
10
2026-03-02 • via Nuitee
K
Karin • family_with_children • at
9
2026-03-02 • via Nuitee
L
Lisa • family_with_children • at
7
Pros:

Frühstück top! Sehr zuvorkommendes Personal.

Cons:

Die Heizung im Zimmer hat nicht funktioniert.

2026-02-28 • via Nuitee
A
Ali • couple • ae
6
2026-02-28 • via Nuitee
B
Bożena • couple • pl
8
jeśli chce się zwiedzać Wiedeń i korzystać z metra, to hotel świetnie się sprawdza
2026-02-28 • via Nuitee
Özge • family_with_children • de
7
Pros:

Alles

Cons:

Nichts

2026-02-27 • via Nuitee
L
Lichih • family_with_children • tw
8
2026-02-27 • via Nuitee