Cenobio Hotel & SPA Matera

Hotels
9.2 (692 reviews)
10 Via Civita , Matera , it

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High additional fees
Challenging access

Categories

Cleanliness
9.26
Many reviews highlighted the cleanliness of the rooms and facilities.
Service
9.73
Numerous mentions of friendly and attentive staff who went above and beyond.
Location
9.27
Several reviews praised the central location and proximity to attractions.
Room Quality
9.22
Guests mentioned the comfort and quality of the rooms positively.
Amenities
8.75
The spa experience received mixed feedback, slightly lowering the score.
Value for Money
8.71
Some reviews indicated concerns about additional costs like parking.
Food and Beverage
9.26
Breakfast options received consistent praise for variety and quality.
Overall Experience
9.43
Overall experience was highly positive with many satisfying aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:44

Property Description

Luxurious Accommodation in the Heart of Matera

Exceptional Amenities: Enjoy air-conditioned rooms with free WiFi, a bar, and a 24-hour front desk offering top-notch service.

Relaxation and Recreation: Unwind in the hot tub, soak up the sun on the terrace, or explore the city with convenient bike and car hire options.

Prime Location: Immerse yourself in Matera's rich history by visiting nearby attractions like Tramontano Castle and Matera Cathedral.

Experience the best of Matera at Cenobio Hotel. Book now for an unforgettable stay!

Important information:

The price of the SPA course is 70 euros.
A minimum stay of two nights includes a 10% discount on the spa.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for free when using an available extra bed.
    Adults stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 692 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
A
Alexandre • extended_group • fr
10
Absolument extraordinaire !
Pros:

Absolument magnifique la plus belle étape de notre séjour, des chambres troglodytes contemporaines et un style de très bon goût. la vue est extraordinaire, un des plus beaux hôtels et très original. le personnel très serviable il faut écouter leurs conseils notamment la navette depuis le parking c’est indispensable !

2026-05-04 • via Nuitee
M
Michele • couple • it
10
Pros:

Mi è piaciuta l'accoglienza, la gentilezza del personale e tutta la struttura alberghiera

Cons:

Mi è piaciuto tutto

2026-05-04 • via Nuitee
K
Kelin • extended_group • us
10
We checked this place out last minute and felt completely rejuvenated afterwards! A great location near spectacular view
Pros:

This was a fabulous place to stay! The staff were kind enough to call us ahead and explain the complex parking situation common in Matera, but they made it simple for us. They even called the taxi and had staff help carry our luggage down the steps! Super luxurious! We stayed in the room with the jacuzzi and I recommend it 100%

Cons:

It was a little humid in the jacuzzi bedroom as to be expected, but by opening the doors and window and turning on the dehumidifier, it was fine overall. Totally worth it!

2026-05-04 • via Nuitee
F
Francesco • family_with_children • it
10
2026-05-03 • via Nuitee
E
Eric • solo_traveller • it
9
Pros:

Le personnel, l'emplacement, la chambre et le pdj

Cons:

60€/pers pour le SPA en tant que client de l'hôtel, c'est cher

2026-05-03 • via Nuitee
S
Sebastien • solo_traveller • fr
10
2026-05-02 • via Nuitee
H
Hélène • family_with_children • fr
10
Une belle adresse ! Foncez !
Pros:

Magnifique établissement à la hauteur de nos attentes ! Le personnel très accueillant surtout le monsieur qui est venu nous chercher et qui nous a raccompagné en portant nos valises ! Merci à vous
La chambre etait spacieuse et tout était très bien équipée ! Une magnifique vue en prime sur les gorges ! Très belle adresse !

Cons:

Un peu à l’écart et difficile d’accès mais cela est la cas si vous visitez Matera ! Il faut etre bien équipé (oubliez les petites sandales !) cependant cet Hotel est à l’écart du bruit (c’est un plus !)

2026-04-30 • via Nuitee
N
Nina • couple • se
10
Supernöjda, jättemysig plats att bo på och gav alla möjligheter för att upptäcka Matera på
Pros:

Supermysigt och charmigt rum i grottmiljö. Vi bodde i en av sviterna, nr 3. Jättetrevlig personal och god frukost. Kom ihåg att beställa omelett av personalen på frukosten, väldigt god! Läget var perfekt för promenader runt staden.

Cons:

Det kan vara bra att känna till att eftersom man bor i grottrum, så finns det inga dörrar inne på rummet som avgränsar ex till toaletten. 😄

2026-04-28 • via Nuitee
R
roberto • family_with_children • fr
8
Pros:

personnel très disponible

2026-04-26 • via Nuitee
C
Carrie • family_with_children • us
7
Great location, beautiful room. No real amenities (other than breakfast) - no common area and pool/spa is ridiculous
Pros:

Great location, super clean, comfortable and updated rooms within an old structure. Staff were responsive and helpful. Samir was exceptional - helping with luggage, directions, etc.

Cons:

Pool/spa is misleading. It’s a significant extra charge - 70 euro per person (or 190 euro for a family of 4!?!).
Our bedroom TV turned on spontaneously in the middle of the night for 2 seconds and then turned off again. Very strange.

2026-04-21 • via Nuitee
N
Nora • family_with_children • bg
5
If Matera is supposed to be the highlight of your trip, maybe you should consider booking another place
Pros:

Excellent location, the room was clean, breakfast was fine

Cons:

The hotel is perfectly located, overlooking the scenic hills, but we didn’t get to enjoy this because the room had no window and no sitting corner in front (they could have easily arranged that, multiple cave locations in town do it). Very bad air inside despite of a (quite loud) humidifier which had to constantly stay on. On a warm day, the humidifier was set on ‘heat’ and the reception explained us that the heating cannot be turned off, so despite of several remotes on the walls, the temperature was impossible to regulate. The result was 28 degrees at night - combined with the humidity it meant no sleep for the whole family after 3am. This could have been understandable for a regular AirBnB (after all, it is a cave indeed), but it’s not OK for a very expensive ‘suit with jacuzzi’ in a 4-star-hotel (not to mention the jacuzzi was also not fully functional - some things got fixed by a nice guy upon our arrival, others we had to figure ourselves…). I hope the staff will take this complaint in a constructive way - they really need to lower the expectations, describe honestly that the suite has no window, no view and no proper ventilation, and balance the price-quiality ratio accordingly so this doesn’t feel like a tourist trap.

2026-04-18 • via Nuitee
E
Elisabeth • couple • at
7
Cons:

Ist kein 4 Sterne Hotel , Max 3 Sterne ! Rezeption , Frühstück sehr einfach , Personal freundlich , Lage sehr gut

2026-04-17 • via Nuitee
R
Reiner • couple • de
8
Pros:

Very interesting cave rooms

Cons:

Quite simple breakfast
No coffee maker in the room

2026-04-15 • via Nuitee
A
Akis • couple • gr
8
2026-04-14 • via Nuitee
L
Lars • family_with_children • be
9
A very nice hotel with friendly personnel
Pros:

The location and the quietness

2026-04-13 • via Nuitee
M
Monique • couple • br
10
Bom atendimento dos funcionários e excelente estrutura e localização.
Pros:

Hotel limpo, muito bonito e confortável, no meio das pedras de Matera, é como se hospedar num cenário de filme. Funcionários extremamente atenciosos, chegamos em um dia de chuva nos ajudaram com as malas desde a praça central até o hotel, emprestaram guarda-chuvas, nos deram boas dicas sobre a cidade, sempre solícitos e simpáticos, tudo perfeito mesmo!

2026-04-11 • via Nuitee
P
Prem • family_with_children • pl
8
Pros:

Design hotelu. Boy hotelowy ktory nosi walizki,- bardzo miły gość i chce mu sie pracowac

Cons:

W przypadku kiedy przyjeżdza sie samochodem trzeba ponieść koszt parkingu 20 euro i taxi w 2 strony 30 euro. Rezem ekstra koszt 50 euro. Slabe śniadanie, poplamiona posciel wiec jak na 4* to slabo.

2026-04-10 • via Nuitee
A
asia • couple • it
8
Ottima esperienza, da ritornarci assolutamente!
Pros:

La posizione centralissima,l’atmosfera accogliente,il servizio SPA

2026-04-08 • via Nuitee
W
Wei • family_with_children • it
8
2026-04-06 • via Nuitee
T
Tom • couple • gb
10
Superb Hotel
Pros:

Excellent location with amazing views and great staff

2026-04-03 • via Nuitee