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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Spa/wellness center
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Heated pool
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Walking tours
Review Highlights
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Property Description
Luxurious Accommodation in the Heart of Matera
Exceptional Amenities: Enjoy air-conditioned rooms with free WiFi, a bar, and a 24-hour front desk offering top-notch service.
Relaxation and Recreation: Unwind in the hot tub, soak up the sun on the terrace, or explore the city with convenient bike and car hire options.
Prime Location: Immerse yourself in Matera's rich history by visiting nearby attractions like Tramontano Castle and Matera Cathedral.
Experience the best of Matera at Cenobio Hotel. Book now for an unforgettable stay!
The price of the SPA course is 70 euros.
A minimum stay of two nights includes a 10% discount on the spa.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 3 years old to 14 years old stay for free when using an available extra bed.
Adults stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Unique property in a very peaceful setting with a breathtaking view. Generous sized room & bathroom and huge private terrace for our room. Very comfortable bed. Lovely breakfast with nice variety. Most importantly, the staff was wonderful! Damian gave us a few terrific restaurant and site suggestions along with personal history about this fascinating town. Samir was so gracious helping us with our luggage. And the taxi service from the parking garage was swift. Definitely recommend this hotel and visiting Matera for a night or two. It’s magical and emotional once you learn its history, which is best explained at Casa Noha.
The shower needs a little TLC and the terrace would have been even more enjoyable with some lounge chairs, especially to lay back and take in the stars.
Very unique and interesting property. Very well looked after and beautifully presented.
We booked the top spa room and the guy was lovely and showed us how to use it however it don’t work. The remote was not paired and we spent an hour googling etc but couldn’t get it going. It was a shame cause we could only stay 1 night.
Cenobio Hotel was a lovely place to stay. The hotel is located in the old town centre and therefore you cannot drive all the way to the hotel. Instead the hotel can reserve parking for you and you can either get a taxi or walk to the hotel. I suggest a taxi as its 800 metres. There are quite a lot of stairs to the hotel so not suitable to people with mobility issues but when there it was wonderful. Our room was very lovely lovely and the beds super comfy. We took advanatge of the opportunity to book the private spa which included a large spa pool, a sauna and showers. I highly recommend you do this. It was worth every cent. The staff were very helpful especially our porter who was a delight
All in all it was great
Localização, conforto do quarto.
O café da manha deixou a desejar. Pela qualidade do hotel e custo, entendo que o café poderia ser mais completo.
Un grand merci à Mario et à tout le staff pour sa gentillesse et sa générosité
Arquitetura dos quartos, comodidades, simpatia do Damian. Quartos todos separados em vários pequenos "edifícios" típicos da região. Pequeno almoço variado e bom.
Considerei a publicidade do Hotel algo enganosa. Promete muito, com umas fotografias muito apelativas, mas na realidade nem o SPA vimos. A limpeza das colchas deixou muito a desejar, com manchas. O colchão da cama de solteiro não era agradável.
The room was truly comfortable and amazing. Made us feel like we were staying in a cave of luxury
Absolument magnifique la plus belle étape de notre séjour, des chambres troglodytes contemporaines et un style de très bon goût. la vue est extraordinaire, un des plus beaux hôtels et très original. le personnel très serviable il faut écouter leurs conseils notamment la navette depuis le parking c’est indispensable !
Mi è piaciuta l'accoglienza, la gentilezza del personale e tutta la struttura alberghiera
Mi è piaciuto tutto
This was a fabulous place to stay! The staff were kind enough to call us ahead and explain the complex parking situation common in Matera, but they made it simple for us. They even called the taxi and had staff help carry our luggage down the steps! Super luxurious! We stayed in the room with the jacuzzi and I recommend it 100%
It was a little humid in the jacuzzi bedroom as to be expected, but by opening the doors and window and turning on the dehumidifier, it was fine overall. Totally worth it!
Le personnel, l'emplacement, la chambre et le pdj
60€/pers pour le SPA en tant que client de l'hôtel, c'est cher
Magnifique établissement à la hauteur de nos attentes ! Le personnel très accueillant surtout le monsieur qui est venu nous chercher et qui nous a raccompagné en portant nos valises ! Merci à vous
La chambre etait spacieuse et tout était très bien équipée ! Une magnifique vue en prime sur les gorges ! Très belle adresse !
Un peu à l’écart et difficile d’accès mais cela est la cas si vous visitez Matera ! Il faut etre bien équipé (oubliez les petites sandales !) cependant cet Hotel est à l’écart du bruit (c’est un plus !)
Supermysigt och charmigt rum i grottmiljö. Vi bodde i en av sviterna, nr 3. Jättetrevlig personal och god frukost. Kom ihåg att beställa omelett av personalen på frukosten, väldigt god! Läget var perfekt för promenader runt staden.
Det kan vara bra att känna till att eftersom man bor i grottrum, så finns det inga dörrar inne på rummet som avgränsar ex till toaletten. 😄
personnel très disponible
Great location, super clean, comfortable and updated rooms within an old structure. Staff were responsive and helpful. Samir was exceptional - helping with luggage, directions, etc.
Pool/spa is misleading. It’s a significant extra charge - 70 euro per person (or 190 euro for a family of 4!?!).
Our bedroom TV turned on spontaneously in the middle of the night for 2 seconds and then turned off again. Very strange.
Excellent location, the room was clean, breakfast was fine
The hotel is perfectly located, overlooking the scenic hills, but we didn’t get to enjoy this because the room had no window and no sitting corner in front (they could have easily arranged that, multiple cave locations in town do it). Very bad air inside despite of a (quite loud) humidifier which had to constantly stay on. On a warm day, the humidifier was set on ‘heat’ and the reception explained us that the heating cannot be turned off, so despite of several remotes on the walls, the temperature was impossible to regulate. The result was 28 degrees at night - combined with the humidity it meant no sleep for the whole family after 3am. This could have been understandable for a regular AirBnB (after all, it is a cave indeed), but it’s not OK for a very expensive ‘suit with jacuzzi’ in a 4-star-hotel (not to mention the jacuzzi was also not fully functional - some things got fixed by a nice guy upon our arrival, others we had to figure ourselves…). I hope the staff will take this complaint in a constructive way - they really need to lower the expectations, describe honestly that the suite has no window, no view and no proper ventilation, and balance the price-quiality ratio accordingly so this doesn’t feel like a tourist trap.
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