Pagoda Hotel

Hotels
7.9 (2445 reviews)
1525 Rycroft Street , Honolulu , US

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location close to mall, shops and the beach
Friendly, accommodating front-desk staff (printing, late checkout, joining rooms)
Clean lobby and many clean, comfortable rooms with good beds
On-site laundry and small pool
Affordable $5 breakfast option
Ample parking available
Cons:
Rising room and parking costs; some guests feel value has declined
Inconsistent service for some guests (unresponsive staff reported)
Amenities issues: no microwave/kitchen in some rooms, slow elevators, spotty WiFi
Long breakfast lines at times
Noise and maintenance problems for some rooms (pool-side noise, loud AC, phone issues, missing toiletries)
Limited/no food options late at night

Categories

Cleanliness
7.8
Mixed reports: several guests praised clean rooms and beds, but other guests noted issues (infrequent linen/towel changes, empty conditioner bottle, noisy/poorly sealed windows) indicating inconsistent housekeeping/maintenance.
Service
9
Generally praised: staff described as super friendly and accommodating (printing, late checkout, joining rooms); however some guests reported indifferent or unresponsive staff — overall service still leans positive with helpful front-desk actions.
Location
9.3
Widely noted as a strong point: walking distance to mall, Walmart, Sams, restaurants and the beach (about 10 minutes); convenient for shopping and local errands.
Room Quality
8.3
Mostly positive: rooms described as spacious with comfortable beds and quiet in some reports; a few guests experienced noisy rooms (pool-side), loud AC and phone issues — overall room quality is good but with occasional maintenance/noise problems.
Amenities
6.8
Mixed/limited: on-site laundry, small pool and parking available, cheap $5 breakfast offered; lacking in-room microwave/kitchen for some guests, slow elevators, spotty WiFi and limited late-night food options.
Value for Money
6.5
Mixed to negative: some guests felt price was acceptable for services, but multiple complaints about rising room and parking costs and declining service quality reduce perceived value.
Food and Beverage
7
Mixed: inexpensive, substantial breakfast option praised by some, but guests reported long breakfast lines and lack of available food late at night.
Overall Experience
8.5
Overall mixed but positive for many: several glowing stays citing friendly staff, clean rooms and great location; some disappointed business travelers reported service, maintenance and amenity declines that impacted their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:50

Property Description

Luxurious Amenities

Indulge in the outdoor swimming pool, sun terrace, and Floating Restaurant at Pagoda Hotel.

Convenient Features

Enjoy the convenience of a mini refrigerator, microwave, and on-site convenience store during your stay.

Ideal Location

Located near downtown Honolulu and popular beaches, Pagoda Hotel offers easy access to Hawaii Convention Center and Ala Moana Beach Park.

Book now to experience the perfect blend of luxury and convenience at Pagoda Hotel.

Important information:

The daily amenity fee is taxable and includes: - Daily Newspaper - In Room Coffee - In Room Safe - Local and toll-free calls

Daily amenity fee of $35/night + tax includes:
Discounted Daily Breakfast ($5 per person, valid for up to 2 persons per room)

Complimentary Pool Towels:

Daily local newspaper (in lobby)

In-room Coffee and Tea packets - replenished on request
In-room safe
Local and toll-free calls.
Luggage Storage"Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Location

Guest Reviews

7.9
Based on 2445 reviews
Cleanliness: 7.8
Service: 9
Location: 9.3
Room Quality: 8.3
Amenities: 6.8
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 8.5
J
Joseph • solo_traveller • pw
5
Pros:

Staff was friendly, and the location is within walking distance to stores and restaruants.

2026-10-14 • via Nuitee
C
Clint • family_with_children • us
7
2026-10-12 • via Nuitee
R
Romyx • solo_traveller • ar
10
Pros:

La ubicación es sublime a 2 cuadras del waltmart a 4 del alo moana mall

2026-10-12 • via Nuitee
M
Mcnamara3rd • solo_traveller • us
10
2026-10-11 • via Nuitee
G
Golnaz • solo_traveller • us
1
A filthy, unbearably noisy, third-rate hotel with terrible housekeeping and customer service.
Pros:

Nothing. This was one of the worst hotel experiences I’ve ever had.

Cons:

The hotel is filthy, noisy, outdated, and poorly maintained. The carpets were stained and covered in debris, the mattresses and pillows were uncomfortable, and the bathroom had pubic hair on the toilet seat, hair on the towels and shower walls, what appeared to be mold on the ceiling, and dried soap residue from previous guests.

The old, poorly fitted windows have gaps that let in outside air and street noise. Combined with the constant humming of generators and air-conditioning units, sleeping felt like being on an airplane next to the engine.

Housekeeping was appalling. Despite requesting cleaning, the same damp, stained towels were simply folded and returned. The sheets weren’t changed, the beds weren’t made, and the floors weren’t vacuumed.

The woman at the front desk was extremely rude and dismissive. Breakfast is served outside the hotel, with no Wi-Fi in the dining area. Charging additional resort fees for such terrible accommodations is outrageous.

2026-10-11 • via Nuitee
C
Catherine • couple • fm
10
2026-10-11 • via Nuitee
M
Maryna • solo_traveller • gb
7
2026-10-10 • via Nuitee
C
Carol • couple • us
10
2026-10-10 • via Nuitee
A
ADOLPH • solo_traveller • fm
7
Nice
Pros:

Recently renovated, close to everything

Cons:

I couldn’t pay for late check out to be more convenient to my flight departure time

2026-10-09 • via Nuitee
M
Mitsuru • solo_traveller • jp
7
ワイキキの喧騒を離れて正解でした。
Pros:

朝食⒌25ドルは種類、内容とも満足でした。
部屋は広く、設備も十分でした。
持参した自転車は受付裏の倉庫に保管して貰えました。

Cons:

窓の防音が不十分だと思います。
夜、風が強く風音が気になりました。

2026-10-09 • via Nuitee
X
XINGCHEN • extended_group • cn
10
Pros:

good

Cons:

nop

2026-10-08 • via Nuitee
B
Bacalu • couple • ro
9
I m happy with everything they offered me, good stay
Pros:

The hotel looks very good, the 5$ coupons for breakfast are pretty useful, the staff is very friendly

Cons:

The cleaning wasn’t perfect, I found some dirty spots in the room but nothing horrible!

2026-10-08 • via Nuitee
A
Anthony • couple • us
10
2026-10-07 • via Nuitee
S
Sergio • couple • ca
6
Stay for the price but be prepared.
Pros:

Location is really good. Close to shopping, restaurants, malls and Walmart.

Cons:

The cleanines was deplorable. There were coachroaches in the bathroom and in the room. No room cleaning service unless the stay was longer than 4 nights. Never saw this on the fine print.

2026-10-07 • via Nuitee
S
Stefania • solo_traveller • us
9
Pros:

The room was clean, very big and it had everything we needed. Good value for the price.

2026-10-07 • via Nuitee
M
Mitzi • solo_traveller • us
8
Pros:

Location, friendly staff, the price was good, and the $5 dollar breakfast coupons.

Cons:

Didn't like the beds too much. But no bed is better than your bed at home lol

2026-09-19 • via Nuitee
C
Charles • solo_traveller • us
8
2026-09-18 • via Nuitee
A
Ananya • extended_group • ca
7
2026-09-17 • via Nuitee
L
Le • solo_traveller • us
3
2026-09-17 • via Nuitee
S
sandra • solo_traveller • us
10
Pros:

Very nice, helpful staff

2026-09-17 • via Nuitee