Pagoda Hotel

Hotels
Highgate Independent
7.6 (132 reviews)
1525 Rycroft St, Honolulu, Hawaii, 96814 , Honolulu , US

Pets allowed

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Noise from renovations
Slow elevator, ongoing construction

Categories

Cleanliness
7.3
Guests had mixed reviews regarding cleanliness, with some mentioning cleanliness as a positive aspect.
Service
7.1
Service received mixed feedback with some guests appreciating it, while others had complaints about wait times and noise from renovations.
Location
8.8
The hotel's location near key landmarks and shopping centers was highly praised by guests.
Room Quality
7.3
Rooms were generally comfortable, but some mentioned noise issues, renovations, and lack of amenities like microwaves.
Amenities
6.3
Guests expressed dissatisfaction with amenities, including the closure of the pool, limited ice availability, and ongoing renovations.
Value for Money
5.5
Some guests felt the price did not match the services offered, especially during renovations, affecting the overall value perception.
Food and Beverage
7.3
Breakfast and food services received positive feedback, although some guests desired more variety in the offerings.
Overall Experience
6.8
While most guests had a positive experience, issues like noise, renovations, and limited amenities impacted the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 10:41

Property Description

Escape to the vibrant heart of Honolulu at Pagoda Hotel, where comfort meets convenience.

Relaxation Awaits
Dive into our stunning outdoor pool or unwind in the tranquil garden as you soak in the Hawaiian sunshine, perfectly designed for leisure and relaxation.

Culinary Delights
Savor delectable dishes at the Pagoda Restaurant, where you can indulge in cooked-to-order breakfasts or delightful meals any time throughout your stay.

Convenience and Comfort
With amenities such as complimentary Wi-Fi, flat-screen TVs, and private bathrooms in each of our 199 thoughtfully designed guestrooms, you’ll feel right at home. Stay connected and enjoy ergonomic workspaces for your convenience.

Don’t miss out on the ultimate Hawaiian getaway—book your stay at Pagoda Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free in-room WiFi has a 4-device limit.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Green Key Global

  • Pets

    Pet max weight (per pet) in lb is 30

  • Pets

    Pet max weight (per pet) in kg is 14

See all policies

Location

Guest Reviews

7.6
Based on 132 reviews
Cleanliness: 7.3
Service: 7.1
Location: 8.8
Room Quality: 7.3
Amenities: 6.3
Value for Money: 5.5
Food and Beverage: 7.3
Overall Experience: 6.8
V
Valerie Ann L
10
Pros:

Very convenient and perfect for me 👍

2025-06-27 via Nuitee
S
Shaniah
4
Pros:

We’ve had a long day at the airport, flights delayed. Pagoda was our last resort to hop in to catch some sleep for only a couple hours . I have booked and paid for our stay here in hotels.com, and when we showed up to check in, no one was at the window . They explained there was only one of them working and rest were security guards. I was upset of how many extra taxes and fees they ended up charging me. $200+ for just booking the rooms. Once we got there I was charged $80 in amenities fees per room which we never used. Checked in by 12pm and checked out by 7am. + $200 more per room for security deposit. It was ridiculous. For a motel I think that was way over priced. As for cleanliness, Horrible. My room carpet was wet and moist. The room smelt muggy and moldy. Just disgusting.

2025-06-22 via Nuitee
E
Erin family
4
Pros:

Property is old and dated. Doesn’t resemble pictures. In a sketchy area. 2 sinks in room. One sink and countertop ran along side of bed. Weird! No comforter on bed. Not as is in picture. Pictures make this place look nice. Definitely not. Good editing and lighting for sure on posted pictures.

2025-06-19 via Nuitee
P
Patricia
4
Pros:

Bathtub was very small, the shower experience was not good. Beds and pillows were uncomfortable but not unbearable.
The hotel price was reasonable compared to other hotels.

2025-06-15 via Nuitee
W
William partner
8
Pros:

This hotel is very convenient if you like shopping at Walmart, Sam’s Club, Don Quixote, and Ala Moana Shopping Center. All are within walking distance. However, there are renovations going on in the hotel making for long waits to get in the elevator. $5 breakfast is the best!

2025-06-07 via Nuitee
R
Robin
2
Pros:

We didn't stay because it was so dirty. They were carrying beds out of the hotel and actively spraying pesticides when we went to look at the room. It was so filthy we did not stay.
I would like a refund

2025-06-01 via Nuitee
J
Jaysha Leinaala family_with_children
8
Pros:

It was convenient spot to stay at and close to a lot lf yummy food places.

2025-05-29 via Nuitee
J
Jade S. partner
10
Pros:

Love the location!

2025-05-27 via Nuitee
L
Lesolo partner
8
Pros:

Great location near shopping, ocean, other attractions with limited hotel parking with daily fee. Sadly the restaurant is under construction and limited its full potential. Delicious breakfast at a decent price. Highly recommend once the re-construction is complete.

2025-05-26 via Nuitee
P
Penelope
2
Pros:

Avoid at all costs. And they charge 41 dollars amenities when you arrive.

2025-05-25 via Nuitee
K
Kaleb family
8
Pros:

Very resident focused in great location, an older hotel about to be dwarfed by large new buildings next door

2025-05-24 via Nuitee
V
Victor
2
Pros:

Unfriendly

2025-05-24 via Nuitee
J
juan Jose Del family
4
Pros:

Breakfast was fine. Elevator not working. Waste a lots of time 20 minutes to get up or down.

2025-05-22 via Nuitee
M
Mark
6
Give me a bathroom renovation.
Pros:

Each time I use this hotel, the condition of the the bathroom is more and more degraded. The tub has cracks, the shower heads are clogged with hard water mineral deposits and the epoxy coating on the shower stall and basin counter is peeling off. The drain in the tub is clogged with hair and soap scum. Also, the mattresses on the beds are old and deformed. Feels like sleeping in a hammock.

2025-05-19 via Nuitee
K
Keiko
4
Pros:

Overpriced for fees and parking. Didnʻt clean til day4 when we checked out. Run down and only one elevator for all guest which took a long time to use. Only perk was cheap breakfast with excellent service.

2025-05-18 via Nuitee
J
Julianne
2
Pros:

There was many issues with my stay and the manager was not helpful

2025-05-17 via Nuitee
B
Brandon partner
10
Pros:

Just what I needed for an overnight trip.

2025-05-17 via Nuitee
M
My Diem partner
10
Pros:

Room is spacious. Always public parking space open free parking mon til Saturday 6pm to 7am. Sunday is free. Super close to don juijote

2025-05-15 via Nuitee
E
Elliot family
8
Pros:

I prefer Pagoda for its convenience for shopping and dining options

2025-05-15 via Nuitee
M
Michael
4
Pros:

One of the elevators weren’t working the whole time I was there a week. It took forever.

2025-05-15 via Nuitee