Pagoda Hotel

Hotels
•
Highgate Independent
7.6 (132 reviews)
1525 Rycroft St, Honolulu, Hawaii, 96814 , Honolulu , US
1-808-941-6611

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Pets allowed

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Helpful, courteous and accommodating staff (early check-in, parking arranged, coupons provided)
Very good location near Ala Moana, Walmart, Don Quixote and transport links
Comfortable, spacious rooms
Breakfast available with $5 vouchers
Facilities generally good (small pool)
Good security
Friendly restaurant servers who refill drinks
Reasonably priced with helpful vouchers
Cons:
Old/noisy air conditioning allowing street noise and disturbing sleep
Reports of cockroaches in some rooms (cleanliness concern)
Check-in time inflexible (often 3–4 PM) and occasional room availability delays
Music from pool area loud until ~10 PM in some rooms
Microwave is a paid extra
No tub in some rooms
Room servicing or housekeeping issues (e.g., reported room made up every 4 hrs)
Some rooms are a decent walk from the beach

Categories

Cleanliness
5
Multiple guests reported cockroaches and issues with room cleanliness; housekeeping is present but pests and maintenance problems (e.g., noisy AC blowing debris/noise) negatively impacted perceived cleanliness.
Service
9.8
Repeated praise for reception and staff (helpful, courteous, accommodating early check-in, staff member Debby singled out, arranged parking and vouchers); service is a clear strength across reviews.
Location
8.5
Consistently described as very strategic/close to Ala Moana, Walmart, Don Quixote and good transportation links; some notes that the beach is a decent walk away.
Room Quality
6.8
Rooms described as comfortable and spacious but marred by an old, noisy air-conditioning unit allowing street noise, occasional loud pool-adjacent music and lack of tubs in some rooms.
Amenities
7.4
Facilities generally good with a small pool and helpful restaurant staff; paid extras (microwave fee) and limited pool/no-tub amenities reduce the score slightly.
Value for Money
7.8
Guests appreciated $5 breakfast vouchers and parking assistance which improved perceived value; paid add-ons and some maintenance issues temper the value assessment.
Food and Beverage
8.5
Breakfast and restaurant service received positive mentions (vouchers, attentive servers who refill drinks), contributing positively to this category.
Overall Experience
7
Overall stays were generally positive due to service and location, but noise (AC, pool music), check-in timing constraints and cleanliness issues lowered the overall impression for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-18 11:39

Property Description

Escape to the vibrant heart of Honolulu at Pagoda Hotel, where comfort meets convenience.

Relaxation Awaits
Dive into our stunning outdoor pool or unwind in the tranquil garden as you soak in the Hawaiian sunshine, perfectly designed for leisure and relaxation.

Culinary Delights
Savor delectable dishes at the Pagoda Restaurant, where you can indulge in cooked-to-order breakfasts or delightful meals any time throughout your stay.

Convenience and Comfort
With amenities such as complimentary Wi-Fi, flat-screen TVs, and private bathrooms in each of our 199 thoughtfully designed guestrooms, you’ll feel right at home. Stay connected and enjoy ergonomic workspaces for your convenience.

Don’t miss out on the ultimate Hawaiian getaway—book your stay at Pagoda Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free in-room WiFi has a 4-device limit.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Green Key Global

  • Pets

    Pet max weight (per pet) in lb is 30

  • Pets

    Pet max weight (per pet) in kg is 14

See all policies

Location

Guest Reviews

7.6
Based on 132 reviews
Cleanliness: 5
Service: 9.8
Location: 8.5
Room Quality: 6.8
Amenities: 7.4
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 7
S
Sarai • solo_traveller • us
8
It was ok.
Pros:

Having access to the koi pond.

Cons:

No room service.

2026-05-30 • via Nuitee
F
Felipe • couple • es
10
2026-05-30 • via Nuitee
K
Kateřina • couple • cz
10
Fajn hotel s velmi dobrou snídaní
Pros:

Prostorný čistý pokoj i koupelna. Dochozí vzdálenost na Waikiki beach. Blízko autobusů i obchodů. Velmi milý a nápomocný personál. Možnost parkování. Možnost využití prádelny. Bazén. Výborná snídaně za 5 $.

Cons:

Hluk z venku i ve 12. patře. Bazén je malý, ale na osvěžení určitě dostačující. Cena 33 $ za parkování. Depozit za pokoj.

2026-05-28 • via Nuitee
K
Kenji • solo_traveller • pf
7
Pros:

5 minutes a pieds de ala moana center, calme

Cons:

Checkin tardif a 16:00

2026-05-27 • via Nuitee
G
gary • couple • us
6
2026-05-27 • via Nuitee
J
Jian • solo_traveller • cn
7
Good location and value. But DONOT choose the city view room.
Pros:

Everything was good except for the noise from the road :(

Cons:

The noise at night and early morning:(

2026-05-27 • via Nuitee
K
Kapiolani • solo_traveller • us
10
Pros:

The room and the near by restaurant

Cons:

Nothing everything is good

2026-05-27 • via Nuitee
J
Jenny corna • family_with_children • fr
6
Pros:

l'emplacement
le restaurant du petit déjeuné
l'espace des chambres

Cons:

les fenetres ! aucune isolation ni sonores ni phonique, vous entendez tout dehors meme au 6eme étage
attention nous avions payé le petit déjeuner pour nous 3 durant tout le séjour mais cela fonctionne avec des bons pour 2 !!! ce qui fait que nous avions utilisé tous les bons 3 jours avant la fin de notre séjours. je trouve que cela devrait etre expliqué ou remboursé car je n'ai pas pu déjeuner durant les 3 derniers jours alors que nous avions payé

2026-05-26 • via Nuitee
D
Don • couple • us
9
Great
Pros:

Pleasant front desk staff

2026-05-25 • via Nuitee
K
Katherine • solo_traveller • us
10
The Pagoda is a wonderful place to stay
Pros:

Beautiful renovation of the hotel! I love the feel of old Hawaii and the cool, peaceful decor in the room. The bed was super comfortable and the breakfast was really good. The staff were all so welcoming. The proximity to Ala Moana Shopping is perfect.

Cons:

Nothing I did like

2026-05-25 • via Nuitee
A
Andrew • couple • us
5
Pig with lipstick.
Pros:

Location is convenient, rooms are good size, discounted breakfast was good.

Cons:

Old, worn facilities, elevators had problems, lots of noise from the streets, linens came off the bed, pillows were hard. The hotel overall quality was marginal.

2026-05-25 • via Nuitee
L
Lim • couple • us
6
Bad sound insulation, too bright for daytime curtens. But everything is close by, so it's good to get around
Pros:

Everything was perfect, but it wasn't soundproof at all
The curtain is not dark, so it's really bright during the day
I couldn't sleep. Everything was perfect except for that

Cons:

People who have traveled far cannot sleep well or rest during the day
I think it'd be nice to change it to a dark curtain

Oh! I want the window to turn into a double window
The soundproofing is really bad! It's too loud outside

2026-05-24 • via Nuitee
W
william • solo_traveller • fr
7
2026-05-23 • via Nuitee
A
Alia • couple • es
7
Pros:

Ubicación bien.

Cons:

El ruido de la habitación desde primera hora de la mañana.
Precio elevado del parking para clientes.

2026-05-22 • via Nuitee
G
george • solo_traveller • fj
8
Pros:

Good location and walking distance to major shopping outlets.

2026-05-22 • via Nuitee
M
Mari Carmen • couple • es
8
2026-05-22 • via Nuitee
R
Richidette Directo • solo_traveller • us
7
Reservation Mishap
Pros:

The location was walking distance to stores and various food establishments.

Cons:

Our reservations were not what we expected. The details of the rooms were not what I reserved. I reserved 2 rooms with 2 double beds to sleep 3 adults in each. But we were given 2 rooms with 1 King size bed in each room leaving one of my family sleeping on the floor. They did not have the option of roll away beds.

2026-05-22 • via Nuitee
K
Katharina • family_with_children • us
9
Fantastic
Pros:

Love the Pagoda!!!

2026-05-22 • via Nuitee
G
Gerry • solo_traveller • us
2
Not a happy camper!
Pros:

The parking was insufficient for what I paid for. This time the employees were not helpful or nice. This is very different from my last stay there 3 months ago. This time they just said go park up the street referring to their parking lot. I didn’t know where it was or if there would be a sign. Not nice at all to me regarding this. There was no sign that said this was the Pagoda parking and if it wasn’t another person at the lot to ask I would have been in bad shape. I’m not sure I will stay here in the future and I do travel to Honolulu 5 times a year for my personal homes.

Cons:

See above.

2026-05-22 • via Nuitee
O
O8571OIdanm • NONE
6
Good Budget Option
Pros:

The location is fantastic. It is within easy walking distance of two main shopping centers; Walmart, Ala Moana, and Don Quijote's. It is also very close to some great restaurants. The room was clean, though sparse. It had a mini-fridge but no microwave. The dated room had been repainted and was reasonably clean. The bed was awesome. I happen to like very firm pillows, which they had. I never found a "fitness center" and the pool was very small. Kind of silly to require a "resort fee". Why not just add that cost to the total bill. Parking for $40 a night was a little expensive--it was easier to park on the street because I had to leave before 7am each day.

2026-05-21 • via Tripadvisor