Comfort Suites NW Dallas Near Love Field

Hotels
•
Comfort Suites
7 (1206 reviews)
2287 W Northwest Highway , Dallas , US
+1 214-350-4011
[email protected]

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Free
Children allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby outdoor pool
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
Nice staff
Clean environment
Cons:
Rude hotel staff
Solicitation in parking lot
Management unresponsive

Categories

Cleanliness
6.25
Reported issues with presence of solicitors and safety concerns in the area near the hotel.
Service
7.75
While some staff were nice, there were significant issues with management and reaction to guest concerns.
Location
5.25
Located in a high-traffic area with inappropriate activity and high solicitation.
Room Quality
7.25
General comments on room condition were not provided; assumed standard quality.
Amenities
7.25
Specific amenities not mentioned; standard quality for this hotel tier.
Value for Money
8.25
Guests felt price was fair, but not worth the issues experienced.
Food and Beverage
7.25
No specific comments made; standard quality for this hotel tier.
Overall Experience
6.75
Overall mixed feelings due to hotel staff issues and location safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:46

Property Description

Convenient Location and Modern Amenities

Located in Dallas, Comfort Suites NW Dallas Near Love Field offers a convenient stay just a short distance from popular attractions like Preston Center and Highland Park Village. The hotel boasts a seasonal outdoor pool, air-conditioned rooms with free WiFi, and a fitness center for guests to enjoy.

Comfortable Accommodations

Each room at Comfort Suites NW Dallas Near Love Field is thoughtfully equipped with a seating area, flat-screen TV, and cozy bed linens. Guests can unwind in comfort after a day of exploring the city.

Business and Leisure Facilities

For guests traveling for work, the hotel provides a business center for convenience. Additionally, vending machines with snacks and drinks are available on-site for a quick bite. Enjoy a seamless stay with a 24-hour front desk always ready to assist.

Book your stay at Comfort Suites NW Dallas Near Love Field for a memorable experience in Dallas!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1206 reviews
Cleanliness: 6.25
Service: 7.75
Location: 5.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 6.75
G
Gage • couple • us
2
Pros:

The waffle maker

Cons:

Broken elevator, musky smell, rude staff, having to fix key every day, and horrible pillows

2026-10-30 • via Nuitee
R
Racheal • couple • us
1
2026-10-26 • via Nuitee
C
Clarice • family_with_children • us
4
2026-10-25 • via Nuitee
R
Rafael • family_with_children • us
10
2026-10-22 • via Nuitee
A
Airrick • couple • us
1
I called to let them know I would be a lil late, I was told that’s fine. When I got to the comfort in I was told my res
Pros:

It was a comfort inn

Cons:

It’s by a strip club and it’s not an honest place. They canceled my reservation without even notifying me.

2026-10-16 • via Nuitee
A
Ani’Yah • couple • us
4
it was ghetto but i sometimes like ghetto because it gives you an experience.
Pros:

i liked the fact that we were close to everything we did.

Cons:

it was dirty. the elevator was broken, there were literal prostitutes outside of the hotel every night! i don’t like that because there are kids that are in the hotel with their families.

2026-10-15 • via Nuitee
G
gary • couple • us
8
2026-10-14 • via Nuitee
M
Miller • family_with_children • us
4
2026-10-14 • via Nuitee
J
Jaylynn • couple • us
1
I won't be staying here ever again.
Cons:

The floor was soaked from the leaking of the ac, the refrigerator was broken, and when we mentioned it to the staff they didn't do anything about it.

2026-10-12 • via Nuitee
J
Jeanine • solo_traveller • us
7
Pago deposito
Pros:

La ubicación

Cons:

Pagar 100$ de deposito que deberían ser reintegrado al entregar las llaves.

2026-10-12 • via Nuitee
H
hniang • extended_group • us
4
I don’t feel comfortable. I’m not going back there anymore
Pros:

Nothing

Cons:

Not clean at all! Also they don’t even have body wash. The bathroom is not clean. They don’t replace bath tissue too

2026-10-12 • via Nuitee
D
De Leon • solo_traveller • us
5
Pros:

Having a place to sleep

Cons:

All the prostitutes around the hotel

2026-10-11 • via Nuitee
G
Gaines • solo_traveller • us
1
Don't book this place
Pros:

This was the most horrible experience I have ever had traveling to different states and staying and hotels, this is by far the most worse stay I ever had, the elevator didn't work so that was a huge problem walking up and down 3 flight of stairs with a severe bad knee, we also was put in a room with a broke ceiling that was about to fall in and it also smelled really bad with mode.

The young lady that was working the front desk had a very nasty attitude towards paying customers, the door was inconvenience they only had 1 door that work so you had to walk all the way to the front doors to enter.

Also the beds was covered in hair, we had to request for them to clean the room, and then they didn't want to come clean it the young lady said she was tried and ready to go home and tired of arguing with her boss.

And lastly we went out Saturday night and when we return the entrances was cover with prostitutes all over the parking lot and main street.

All over this is the most worse place you can ever stay at I will never stay here again when I come back to Texas.

Cons:

This was the most horrible experience I have ever had traveling to different states and staying and hotels, this is by far the most worse stay I ever had, the elevator didn't work so that was a huge problem walking up and down 3 flight of stairs with a severe bad knee, we also was put in a room with a broke ceiling that was about to fall in and it also smelled really bad with mode.

The young lady that was working the front desk had a very nasty attitude towards paying customers, the door was inconvenience they only had 1 door that work so you had to walk all the way to the front doors to enter.

Also the beds was covered in hair, we had to request for them to clean the room, and then they didn't want to come clean it the young lady said she was tried and ready to go home and tired of arguing with her boss.

And lastly we went out Saturday night and when we return the entrances was cover with prostitutes all over the parking lot and main street.

All over this is the most worse place you can ever stay at I will never stay here again when I come back to Texas.

2026-10-11 • via Nuitee
A
Adrian • solo_traveller • us
1
At the parking lot I was harnessed
Pros:

Nothing

Cons:

I was harassed

2026-10-07 • via Nuitee
R
Rebecca
10
Pros:

Nice staff

2025-10-12 • via Nuitee
S
Sara • solo_traveller • us
1
Hotel staff rude, and extremely unhelpful
Pros:

The price, but not worth being solicited multiple times in the parking lot where I denied all advancements, only to be banned for "suspicious activity". Hotel staff couldn't even explain what I was being accused of and no member of management was available to talk to. I contacted corporate, who was also very confused as the hotel was unwilling to discuss what was the reason. I was approached at least 4x and I denied all who approached me. I didn't have any "extra guests" other than my bf who was registered as a guest, for visiting purposes he didnt even stay there with me, but we had been together all evening. We (my bf and I) had decided I would stay an additional night to spend more time together. When I called the front desk to extend my stay when I was told that I have a note on my account saying I can't stay there anymore due to "suspicious activity" no further explanation.

I was approached several times in the parking lot, due to it being in a high prostitution traffic area. Local prostitutes walk up and down the street (and hang out in the parking lot) in mesh lingerie & heels, while tricks/John's circle the property like vultures. Not at any time was I dressed inappropriately, I was never in the company of any men other than my bf other than possibly a very short cordial conversation in front of the hotel near the "smokers area."

I feel an explanation is owed as to what I did to constitute "suspicious activity" other than walking thru the parking lot as a registered guest. Never been treated so disrespectfully.

Cons:

being solicited multiple times in the parking lot where I denied all advancements, only to be banned for "suspicious activity". Hotel staff couldn't even explain what I was being accused of and no member of management was available to talk to. I contacted corporate, who was also very confused as the hotel was unwilling to discuss what was the reason. I was approached at least 4x and I denied all who approached me. I didn't have any "extra guests" other than my bf who was registered as a guest, for visiting purposes he didnt even stay there with me, but we had been together all evening. We (my bf and I) had decided I would stay an additional night to spend more time together. When I called the front desk to extend my stay when I was told that I have a note on my account saying I can't stay there anymore due to "suspicious activity" no further explanation.

I was approached several times in the parking lot, due to it being in a high prostitution traffic area. Local prostitutes walk up and down the street (and hang out in the parking lot) in mesh lingerie & heels, while tricks/John's circle the property like vultures. Not at any time was I dressed inappropriately, I was never in the company of any men other than my bf, other than possibly a very short cordial conversation in front of the hotel near the "smokers area."

I feel an explanation is owed as to what I did to constitute "suspicious activity" other than walking thru the parking lot as a registered guest. Never been treated so disrespectfully.

2025-10-11 • via Nuitee
S
Sandy • couple • us
10
But i enjoy my stay
Pros:

Everything was clean and staff

Cons:

I didn’t like they didn’t explain too me i wasn’t getting my deposit back after I checked out .

2025-10-11 • via Nuitee
C
crissy
4
Pros:

Booked this hotel due to its proximity to Dallas Love. My family had an early morning flight the next morning. The hotel staff was very nice but problems from the beginning. They couldn’t find our reservation even with my hotels.com receipt and confirmation. Checkin took over 30 minutes with zero line. The hotel itself is in decent condition, however we pulled up at 10pm and there were literal HOOKERS standing in front of the hotel. Lots of shady business in the parking lot and the front desk was paroling the driveway to ensure the hookers didn’t go inside. Will never be back to that area again wow.

2025-10-07 • via Nuitee
G
Grayson
4
Pros:

Microwave missing, broken mini-fridge, a/c leaking water all over the floor, loud guests in the hallway.

2025-10-07 • via Nuitee
R
Rogelio • couple • us
1
2025-10-05 • via Nuitee