Comfort Suites NW Dallas Near Love Field

Hotels
Comfort Suites
7 (1206 reviews)
2287 W Northwest Highway , Dallas , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean facility
Great complementary breakfast
Cons:
Rude hotel staff
Poor cleanliness
Soliciting issues in the area

Categories

Cleanliness
4.13
The hotel was reported as dirty, impacting overall cleanliness.
Service
5.1
Hotel staff were described as rude and unhelpful, leading to a low service rating.
Location
7.64
Well located but with issues related to safety and soliciting in the area.
Room Quality
6.09
No specific mention, assumed standard quality for this hotel tier.
Amenities
7.12
Amenities were satisfactory but overshadowed by the overall experience.
Value for Money
6.58
The price is reasonable, but overall experience may not justify the cost.
Food and Beverage
8.63
Positive remarks on the complementary breakfast provided.
Overall Experience
5.1
Mixed experience with significant concerns overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:04

Property Description

Convenient Location and Modern Amenities

Located in Dallas, Comfort Suites NW Dallas Near Love Field offers a convenient stay just a short distance from popular attractions like Preston Center and Highland Park Village. The hotel boasts a seasonal outdoor pool, air-conditioned rooms with free WiFi, and a fitness center for guests to enjoy.

Comfortable Accommodations

Each room at Comfort Suites NW Dallas Near Love Field is thoughtfully equipped with a seating area, flat-screen TV, and cozy bed linens. Guests can unwind in comfort after a day of exploring the city.

Business and Leisure Facilities

For guests traveling for work, the hotel provides a business center for convenience. Additionally, vending machines with snacks and drinks are available on-site for a quick bite. Enjoy a seamless stay with a 24-hour front desk always ready to assist.

Book your stay at Comfort Suites NW Dallas Near Love Field for a memorable experience in Dallas!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1206 reviews
Cleanliness: 4.13
Service: 5.1
Location: 7.64
Room Quality: 6.09
Amenities: 7.12
Value for Money: 6.58
Food and Beverage: 8.63
Overall Experience: 5.1
R
Rebecca
10
Pros:

Nice staff

2025-10-12 via Nuitee
S
Sandy couple us
10
But i enjoy my stay
Pros:

Everything was clean and staff

Cons:

I didn’t like they didn’t explain too me i wasn’t getting my deposit back after I checked out .

2025-10-11 via Nuitee
S
Sara solo_traveller us
1
Hotel staff rude, and extremely unhelpful
Pros:

The price, but not worth being solicited multiple times in the parking lot where I denied all advancements, only to be banned for "suspicious activity". Hotel staff couldn't even explain what I was being accused of and no member of management was available to talk to. I contacted corporate, who was also very confused as the hotel was unwilling to discuss what was the reason. I was approached at least 4x and I denied all who approached me. I didn't have any "extra guests" other than my bf who was registered as a guest, for visiting purposes he didnt even stay there with me, but we had been together all evening. We (my bf and I) had decided I would stay an additional night to spend more time together. When I called the front desk to extend my stay when I was told that I have a note on my account saying I can't stay there anymore due to "suspicious activity" no further explanation.

I was approached several times in the parking lot, due to it being in a high prostitution traffic area. Local prostitutes walk up and down the street (and hang out in the parking lot) in mesh lingerie & heels, while tricks/John's circle the property like vultures. Not at any time was I dressed inappropriately, I was never in the company of any men other than my bf other than possibly a very short cordial conversation in front of the hotel near the "smokers area."

I feel an explanation is owed as to what I did to constitute "suspicious activity" other than walking thru the parking lot as a registered guest. Never been treated so disrespectfully.

Cons:

being solicited multiple times in the parking lot where I denied all advancements, only to be banned for "suspicious activity". Hotel staff couldn't even explain what I was being accused of and no member of management was available to talk to. I contacted corporate, who was also very confused as the hotel was unwilling to discuss what was the reason. I was approached at least 4x and I denied all who approached me. I didn't have any "extra guests" other than my bf who was registered as a guest, for visiting purposes he didnt even stay there with me, but we had been together all evening. We (my bf and I) had decided I would stay an additional night to spend more time together. When I called the front desk to extend my stay when I was told that I have a note on my account saying I can't stay there anymore due to "suspicious activity" no further explanation.

I was approached several times in the parking lot, due to it being in a high prostitution traffic area. Local prostitutes walk up and down the street (and hang out in the parking lot) in mesh lingerie & heels, while tricks/John's circle the property like vultures. Not at any time was I dressed inappropriately, I was never in the company of any men other than my bf, other than possibly a very short cordial conversation in front of the hotel near the "smokers area."

I feel an explanation is owed as to what I did to constitute "suspicious activity" other than walking thru the parking lot as a registered guest. Never been treated so disrespectfully.

2025-10-11 via Nuitee
G
Grayson
4
Pros:

Microwave missing, broken mini-fridge, a/c leaking water all over the floor, loud guests in the hallway.

2025-10-07 via Nuitee
C
crissy
4
Pros:

Booked this hotel due to its proximity to Dallas Love. My family had an early morning flight the next morning. The hotel staff was very nice but problems from the beginning. They couldn’t find our reservation even with my hotels.com receipt and confirmation. Checkin took over 30 minutes with zero line. The hotel itself is in decent condition, however we pulled up at 10pm and there were literal HOOKERS standing in front of the hotel. Lots of shady business in the parking lot and the front desk was paroling the driveway to ensure the hookers didn’t go inside. Will never be back to that area again wow.

2025-10-07 via Nuitee
R
Rogelio couple us
1
2025-10-05 via Nuitee
B
Brett
10
Pros:

Always a great stay !

2025-10-04 via Nuitee
B
Brett
10
Pros:

Always great stay the staff is awesome

2025-10-04 via Nuitee
D
Darthgator solo_traveller us
6
The place is well located but could use a good cleaning.
Pros:

It was close to where I needed to be and the rate wasn't bad

Cons:

It was dirty.

2025-10-03 via Nuitee
C
Carlos extended_group us
10
Por motivos de trabajo
Pros:

El precio

2025-10-03 via Nuitee
B
Bluitt couple us
10
Pros:

Made reservation at the last minute, able to choose what floor the room was on, clean facility, and a great complementary breakfast..

Cons:

Seen a couple of prostitutes outside on the street but they were quickly removed.. The assistant apologized and stated that the manager was working to resolve the issue. Other than that I can't t complain about anything else.

2025-09-29 via Nuitee
C
Carlos extended_group us
9
2025-09-28 via Nuitee
J
julian
6
Pros:

The lift never seems to be working. Constantly its broken.

Area has girls on street corners but credit to the hotel it does make sure they arnt on the property.

2025-09-28 via Nuitee
M
Maricruz
8
Pros:

Todo muy limpio

2025-09-28 via Nuitee
J
julian
6
Pros:

Red light area ! But that aside the lift never works

2025-09-26 via Nuitee
J
John
10
Excellent checkin
Pros:

Clean. Very friendly staff. For some reason Hotels.com reservation did not show on the terminal, but Avi said no problem and did some more checking. Within 5 mins all was well and we were checked in

2025-09-25 via Nuitee
J
Jarvis
10
Pros:

awesome stay awesome staff

2025-09-23 via Nuitee
T
Trenten extended_group us
10
2025-09-20 via Nuitee
B
Brett
10
Pros:

Everything is good except the shot that goes on around the building …. A girl got her window busted out because she parked on the back wall and she only went inside for 15 minutes ! That and all the pimps driving 45 miles an hour through the parking lot watching there girls is pretty off putting too !

2025-09-19 via Nuitee
F
Fabiola family_with_children us
5
2025-09-18 via Nuitee